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Emotional Dissonance
Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. More specifically, workers are expected to regulate their emotions during interactions with customers, co-workers, clients and managers. This includes analysis and decision making in terms of the expression of emotion, whether actually felt or not, as well as its opposite: the suppression of emotions that are felt but not expressed. This is done so as to produce a certain feeling in the customer or client that will allow the company or organization to succeed. Roles that have been identified as requiring emotional labor include those involved in public administration, practice of law, law, childcare, health care, social work, hospitality industry, hospitality, media (communication), media, advocacy and espionage. As particular economies move from a manufacturing to a Tertiary sector of the economy, service-based economy, more workers in a variety of occupational fiel ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Public Administration
Public Administration (a form of governance) or Public Policy and Administration (an academic discipline) is the implementation of public policy, administration of government establishment (public governance), management of non-profit establishment ( nonprofit governance), and also a subfield of political science taught in public policy schools that studies this implementation and prepares civil servants, especially those in administrative positions for working in the public sector, voluntary sector, some industries in the private sector dealing with government relations and regulatory affairs, and those working as think tank researchers. As a "field of inquiry with a diverse scope" whose fundamental goal is to "advance management and policies so that government can function." Some of the various definitions which have been offered for the term are: "the management of public programs"; the "translation of politics into the reality that citizens see every day";Kettl, Donald a ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Cognitive
Cognition refers to "the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses". It encompasses all aspects of intellectual functions and processes such as: perception, attention, thought, intelligence, the formation of knowledge, memory and working memory, judgment and evaluation, reasoning and computation, problem solving and decision making, comprehension and production of language. Imagination is also a cognitive process, it is considered as such because it involves thinking about possibilities. Cognitive processes use existing knowledge and discover new knowledge. Cognitive processes are analyzed from different perspectives within different contexts, notably in the fields of linguistics, musicology, anesthesia, neuroscience, psychiatry, psychology, education, philosophy, anthropology, biology, systemics, logic, and computer science. These and other approaches to the analysis of cognition (such as embodied cognition) ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Occupation
Occupation commonly refers to: *Occupation (human activity), or job, one's role in society, often a regular activity performed for payment *Occupation (protest), political demonstration by holding public or symbolic spaces *Military occupation, the martial control of a territory *Occupancy, use of a building Occupation or The Occupation may also refer to: Arts and entertainment * ''Occupation'' (2018 film), an Australian film *Occupation (2021 film), a Czech comedy drama film * ''Occupation'' (TV series), a 2009 British drama about the Iraq War * "Occupation" (''Battlestar Galactica''), a 2006 television episode * "The Occupation" (''Star Wars Rebels''), a 2017 television episode *''The Occupation'', a 2019 video game *''The Occupation'', a 2019 novel by Deborah Swift See also *Career, a course through life *Employment, a relationship wherein a person serves of another by hire *Job (other) *Occupy (other) *Position (other) *Profession, a vocation *Stand ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Self-identity
In the psychology of self, one's self-concept (also called self-construction, self-identity, self-perspective or self-structure) is a collection of beliefs about oneself. Generally, self-concept embodies the answer to the question ''"Who am I?".'' Self-concept is distinguishable from self-awareness, which is the extent to which self-knowledge is defined, consistent, and currently applicable to one's attitudes and dispositions. Self-concept also differs from self-esteem: self-concept is a cognitive or descriptive component of one's self (e.g. "I am a fast runner"), while self-esteem is evaluative and opinionated (e.g. "I feel good about being a fast runner"). Self-concept is made up of one's self-schemas, and interacts with self-esteem, self-knowledge, and the social self to form the self as a whole. It includes the past, present, and future selves, where future selves (or possible selves) represent individuals' ideas of what they might become, what they would like to become, ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Dispositional Attribution
Dispositional attribution ''(or internal attribution)'' is a phrase in personality psychology that refers to the tendency to assign responsibility for others' behaviors due to their inherent characteristics, such as their motives, beliefs or personality, rather than the external (situational) influences, such as the individual's environment or culture. Attributions refer to inferences made regarding causal relationships or the qualities of someone or something. When a person uses internal attributions, they infer that a person is behaving in a certain way or that an event is occurring due to factors related to the person's character more than their situational context. Internal attribution is defined as the act of placing blame on some type of factor or criteria that could be controlled by an individual for the cause of a certain event. When making an internal attribution, people attempt to explain the cause of a situation or event to personal factors, often in a generalized sense ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Journal Of Applied Psychology
The ''Journal of Applied Psychology'' is a monthly, peer-reviewed academic journal published by the American Psychological Association. The journal emphasizes the publication of original investigations that contribute new knowledge and understanding to fields of applied psychology (other than clinical and applied experimental or human factors, which are more appropriate for other American Psychological Association journals). The journal primarily considers empirical and theoretical investigations that enhance understanding of cognitive, motivational, affective, and behavioral psychological phenomena." The editor-in-chief is Lillian Eby (University of Georgia). The journal has implemented the Transparency and Openness Promotion (TOP) Guidelines. The TOP Guidelines provide structure to research planning and reporting and aim to make research more transparent, accessible, and reproducible. Abstracting and indexing According to the ''Journal Citation Reports'', the journal has a 2020 ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Empirical
Empirical evidence for a proposition is evidence, i.e. what supports or counters this proposition, that is constituted by or accessible to sense experience or experimental procedure. Empirical evidence is of central importance to the sciences and plays a role in various other fields, like epistemology and law. There is no general agreement on how the terms ''evidence'' and ''empirical'' are to be defined. Often different fields work with quite different conceptions. In epistemology, evidence is what justifies beliefs or what determines whether holding a certain belief is rational. This is only possible if the evidence is possessed by the person, which has prompted various epistemologists to conceive evidence as private mental states like experiences or other beliefs. In philosophy of science, on the other hand, evidence is understood as that which ''Scientific method#Confirmation, confirms'' or ''disconfirms'' Hypothesis#Scientific hypothesis, scientific hypotheses and arbitrates ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Norm (sociology)
Social norms are shared standards of acceptable behavior by groups. Social norms can both be informal understandings that govern the behavior of members of a society, as well as be codified into rules and laws. Social normative influences or social norms, are deemed to be powerful drivers of human behavioural changes and well organized and incorporated by major theories which explain human behaviour. Institutions are composed of multiple norms. Norms are shared social beliefs about behavior; thus, they are distinct from "ideas", " attitudes", and "values", which can be held privately, and which do not necessarily concern behavior. Norms are contingent on context, social group, and historical circumstances. Scholars distinguish between regulative norms (which constrain behavior), constitutive norms (which shape interests), and prescriptive norms (which prescribe what actors ''ought'' to do). The effects of norms can be determined by a logic of appropriateness and logic of consequ ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Concept Creep
Concept creep is the process by which harm-related topics experience semantic expansion to include topics which would not have originally been envisaged to be included under that label. It was first identified by Nick Haslam in 2016, who identified its effects on the concepts of abuse, bullying, trauma, mental disorder, addiction, and prejudice. Others have identified its effects on terms like gaslight and emotional labour. The phenomenon can be related to the concept of hyperbole. It has been criticised for making people more sensitive to harms and for blurring people's thinking and understanding of such terms, by categorising too many things together which should not be, and by losing the clarity and specificity of a term. Although the initial research on concept creep has focused on concepts central to the political left's ideology, psychologists have also found evidence that people identifying with the political right have more expansive interpretations of concepts central to ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Marx's Theory Of Alienation
Karl Marx's theory of alienation describes the estrangement (German: ''Entfremdung'') of people from aspects of their human nature (''Gattungswesen'', 'species-essence') as a consequence of the division of labor and living in a society of stratified social classes. The alienation from the self is a consequence of being a mechanistic part of a social class, the condition of which estranges a person from their humanity. The theoretical basis of alienation is that the worker invariably loses the ability to determine life and destiny when deprived of the right to think (conceive) of themselves as the director of their own actions; to determine the character of said actions; to define relationships with other people; and to own those items of value from goods and services, produced by their own labour. Although the worker is an autonomous, self-realized human being, as an economic entity this worker is directed to goals and diverted to activities that are dictated by the bourgeoisieâ ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Commodification
Within a capitalist economic system, commodification is the transformation of things such as goods, services, ideas, nature, personal information, people or animals into objects of trade or commodities.For animals"United Nations Commodity Trade Statistics Database" UN ComTrade; Josephine Donovan, "Aestheticizing Animal Cruelty," ''College Literature'', 38(4), Fall 2011 (pp. 202–217), p. 203. For slaves as commodities, Appadurai 1986, pp. 84–85; David Hawkes, ''Shakespeare and Economic Theory'', Bloomsbury Publishing, 2015, p. 130. For body commodification, Lesley A. Sharp, "The Commodification of the Body and Its Parts," ''Annual Review of Anthropology'', 29, 2000 (pp. 287–328) p. 295ff. A commodity at its most basic, according to Arjun Appadurai, is "anything intended for exchange," or any object of economic value. Commodification is often criticized on the grounds that some things ought not to be treated as commodities—for example, water, education, data, informati ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
