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Call Forwarding
Call forwarding, or call diversion, is a telephony feature of all telephone switching systems which redirects a telephone call to another destination, which may be, for example, a mobile or another telephone number where the desired called party is available. Call forwarding was invented by Ernest J. Bonanno. In North America, the forwarded line usually rings once to remind the customer using call forwarding that the call is being redirected. More consistently, the forwarded line indicates its condition by stutter dial tone. Call forwarding typically can redirect incoming calls to any other domestic telephone number, but the owner of the forwarded line must pay any toll charges for forwarded calls. Call forwarding is often enabled by dialing *72 followed by the telephone number to which calls should be forwarded. Once someone answers, call forwarding is in effect. If no one answers or the line is busy, the dialing sequence must be repeated to effect call forwarding. Call forward ...
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Telephony
Telephony ( ) is the field of technology involving the development, application, and deployment of telecommunication services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is intimately linked to the invention and development of the telephone. Telephony is commonly referred to as the construction or operation of telephones and telephonic systems and as a system of telecommunications in which telephonic equipment is employed in the transmission of speech or other sound between points, with or without the use of wires. The term is also used frequently to refer to computer hardware, software, and computer network systems, that perform functions traditionally performed by telephone equipment. In this context the technology is specifically referred to as Internet telephony, or voice over Internet Protocol (VoIP). Overview The first telephones were connected directly in pairs. Each user had a separate telephone wire ...
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Global System For Mobile Communications
The Global System for Mobile Communications (GSM) is a standard developed by the European Telecommunications Standards Institute (ETSI) to describe the protocols for second-generation (2G) digital cellular networks used by mobile devices such as mobile phones and tablets. GSM is also a trade mark owned by the GSM Association. GSM may also refer to the Full Rate voice codec. It was first implemented in Finland in December 1991. By the mid-2010s, it became a global standard for mobile communications achieving over 90% market share, and operating in over 193 countries and territories. 2G networks developed as a replacement for first generation (1G) analog cellular networks. The GSM standard originally described a digital, circuit-switched network optimized for Duplex (telecommunications)#Full duplex, full duplex voice telephony. This expanded over time to include data communications, first by Circuit Switched Data, circuit-switched transport, then by Network packet, packet data tran ...
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Follow-me
A business telephone system is a multiline telephone system typically used in business environments, encompassing systems ranging in technology from the key telephone system (KTS) to the private branch exchange (PBX). A business telephone system differs from an installation of several telephones with multiple central office (CO) lines in that the CO lines used are directly controllable in key telephone systems from multiple telephone stations, and that such a system often provides additional features related to call handling. Business telephone systems are often broadly classified into key telephone systems, and private branch exchanges, but many hybrid systems exist. A key telephone system was originally distinguished from a private branch exchange in that it did not require an operator or attendant at the switchboard to establish connections between the central office trunks and stations, or between stations. Technologically, private branch exchanges share lineage with centra ...
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Voice Over IP
Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the Internet, rather than via the public switched telephone network (PSTN), also known as plain old telephone service (POTS). Overview The steps and principles involved in originating VoIP telephone calls are similar to traditional digital telephony and involve signaling, channel setup, digitization of the analog voice signals, and encoding. Instead of being transmitted over a circuit-switched network, the digital information is packetized and transmission occurs as IP packets over a packet-switched network. They transport media streams using special media delivery protoc ...
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Foreign Exchange Line
Foreign exchange service (FX) is an access service in a telecommunications network in which a telephone in a given exchange area is connected, via a private line, as opposed to a switched line, to a telephone exchange or central office in another exchange area, called the ''foreign'' exchange, rather than the local exchange area where the subscriber station equipment is located. To call originators, it appears that the called party having the FX service is located in the foreign exchange area. It is assigned a telephone number of the foreign exchange. The telecommunication circuit between central offices that implements foreign exchange service has complementary interface types at each end. At the foreign central office that provides the service, the interface is called the foreign exchange office (FXO) end, and at the end where the subscriber station is connected, it provides the foreign exchange station (FXS) interface. Purpose Basic telephony terminology distinguishes two types ...
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Remote Call Forwarding
In telecommunications, remote call forwarding is a service feature that allows incoming calls to be forwarded to a remote call forwarding number, such as a cell phone or another office location and is designated by the call receiver. Customers may have a remote-forwarding telephone number in a central switching office without having any other local telephone service in that office. One common purpose for this service is to enable customers to retain their telephone number when they move to a location serviced by a different telephone exchange. The service is useful for business customers with widely advertised numbers which appear on headed paper, vehicles and various marketing literature. When customers ring, their calls are forwarded to the new location. Remote call forwarding is also a means for a suburban business to obtain a city-centre local number (with its full large-city coverage area) for inbound calls; while cheaper than a foreign exchange line, this can reduce lo ...
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Virtual Number
A virtual number, also known as direct inward dialing (DID) or access numbers, is a telephone number without a directly associated telephone line. Usually, these numbers are programmed to forward incoming calls to one of the pre-set telephone numbers, chosen by the client: fixed, mobile or VoIP. A virtual number can work like a gateway between traditional calls (PSTN) and VoIP. Subscribers to virtual numbers may use their existing phones, without the need to purchase additional hardware, i.e. use the numerous available software. A virtual private number is a telephone number that forwards incoming calls to any of a number of pre-set telephone numbers. These are also called a follow-me number, a virtual telephone number or (in the UK) Personal Number. Usually a virtual telephone number can be set to forward calls to different telephone numbers depending on the time of day and the day of the week using time of day routing; for example, between 9 and 5 on working days incoming ...
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Area Code 416
Area is the quantity that expresses the extent of a region on the plane or on a curved surface. The area of a plane region or ''plane area'' refers to the area of a shape or planar lamina, while ''surface area'' refers to the area of an open surface or the boundary of a three-dimensional object. Area can be understood as the amount of material with a given thickness that would be necessary to fashion a model of the shape, or the amount of paint necessary to cover the surface with a single coat. It is the two-dimensional analogue of the length of a curve (a one-dimensional concept) or the volume of a solid (a three-dimensional concept). The area of a shape can be measured by comparing the shape to squares of a fixed size. In the International System of Units (SI), the standard unit of area is the square metre (written as m2), which is the area of a square whose sides are one metre long. A shape with an area of three square metres would have the same area as three such squares. ...
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Mississauga, Ontario
Mississauga ( ), historically known as Toronto Township, is a city in the Canadian province of Ontario. It is situated on the shores of Lake Ontario in the Regional Municipality of Peel, adjoining the western border of Toronto. With a population of 717,961 as of 2021, Mississauga is the seventh-most populous municipality in Canada, third-most in Ontario, and second-most in the Greater Toronto Area after Toronto itself. However, for the first time in its history, the city's population declined according to the 2021 census, from a 2016 population of 721,599 to 717,961, a 0.5 percent decrease. The growth of Mississauga was attributed to its proximity to Toronto. During the latter half of the 20th century, the city attracted a multicultural population and built up a thriving central business district. Malton, a neighbourhood of the city located in its northeast end, is home to Toronto Pearson International Airport, Canada's busiest airport, as well as the headquarters of ...
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Toronto
Toronto ( ; or ) is the capital city of the Canadian province of Ontario. With a recorded population of 2,794,356 in 2021, it is the most populous city in Canada and the fourth most populous city in North America. The city is the anchor of the Golden Horseshoe, an urban agglomeration of 9,765,188 people (as of 2021) surrounding the western end of Lake Ontario, while the Greater Toronto Area proper had a 2021 population of 6,712,341. Toronto is an international centre of business, finance, arts, sports and culture, and is recognized as one of the most multicultural and cosmopolitan cities in the world. Indigenous peoples have travelled through and inhabited the Toronto area, located on a broad sloping plateau interspersed with rivers, deep ravines, and urban forest, for more than 10,000 years. After the broadly disputed Toronto Purchase, when the Mississauga surrendered the area to the British Crown, the British established the town of York in 1793 and later d ...
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Markham, Ontario
Markham () is a city in the Regional Municipality of York, Ontario, Canada. It is approximately northeast of Downtown Toronto. In the 2021 Census, Markham had a population of 338,503, which ranked it the largest in York Region, fourth largest in the Greater Toronto Area (GTA), and 16th largest in Canada. The city gained its name from the first Lieutenant-Governor of Upper Canada, John Graves Simcoe (in office 1791–1796), who named the area after his friend, William Markham, the Archbishop of York from 1776 to 1807. Indigenous people lived in the area of present-day Markham for thousands of years before Europeans arrived in the area. The first European settlement in Markham occurred when William Berczy, a German artist and developer, led a group of approximately sixty-four German families to North America. While they planned to settle in New York, disputes over finances and land tenure led Berczy to negotiate with Simcoe for in what would later become Markham Township ...
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Direct Inward Dial
Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a telecommunication service offered by telephone companies to subscribers who operate a private branch exchange (PBX) system. The feature provides service for multiple telephone numbers over one or more analog or digital physical circuits to the PBX, and transmits the dialed telephone number to the PBX so that a PBX extension is directly accessible for an outside caller, possibly by-passing an auto-attendant. Plain old telephone service For direct inward dialing service, the telephone company provides one or more trunk lines to the customer for connection to the customer's PBX, and allocates a range of telephone numbers to the customer. Calls to such numbers are forwarded to the customer's PBX via the trunks. As calls are presented to the PBX, the dialed telephone number is signaled to the PBX with Dialed Number Identification Service (DNIS) using a prearranged, usually partial format, e.g., ...
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