Call-tracking Software
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Call-tracking Software
Call tracking software records information about incoming telephone calls, and in some regions even the conversation. Call tracking is a technology which can enable the pay per call, pay per minute or pay per lead business model, allowing the tracking of phone calls to be associated with performance-based advertising such as Google AdWords, SEO Services, Display and Electronic Direct Marketing, and supplying additional analytic information about the phone calls themselves. Call tracking is a method of performance review for advertising and/or staff. It is based on the technological possibility of measuring the behavior of callers and is thus the equivalent in telephony to the conversion tracking used on the internet. Via different channels, both procedures offer the opportunity of clearly assigning a customer response to a specific advertising medium. Methods There are currently four technological methods for telephone tracking. Besides an exclusively web-based function, it is ...
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Telephone Call
A telephone call is a connection over a telephone network A telephone network is a telecommunications network that connects telephones, which allows telephone calls between two or more parties, as well as newer features such as fax and internet. The idea was revolutionized in the 1920s, as more and more ... between the called party and the calling party. First telephone call The first telephone call was made on March 10, 1876, by Alexander Graham Bell. Bell demonstrated his ability to "talk with electricity" by transmitting a call to his assistant, Thomas Watson. The first words transmitted were "Mr Watson, come here. I want to see you." This event has been called Bell's "greatest success", as it demonstrated the first successful use of the telephone. Although it was his greatest success, he refused to have a telephone in his own home because it was something he invented by mistake and saw it as a distraction from his main studies. Information transmission A telephone cal ...
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AdWords
Google Ads (formerly Google AdWords) is an online advertising platform developed by Google, where advertisers bid to display brief advertisements, service offerings, product listings, or videos to web users. It can place ads both in the results of search engines like Google Search (the Google Search Network) and on non-search websites, mobile apps, and videos. Services are offered under a pay-per-click (PPC) pricing model. Google Ads is the main source of revenue for Alphabet Inc, contributing US$168.6 billion in 2020. History Google launched AdWords in 2000. Initially, AdWords advertisers paid for the service monthly, and Google would set up and manage their campaigns. Google soon introduced the AdWords self-service portal to accommodate small businesses and those who wanted to manage their own campaigns. In 2005, Google started a campaign management service known as 'Jumpstart'. The AdWords system was initially implemented on top of the MySQL database engine. After the sys ...
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Phone Hacking
Phone hacking is the practice of exploring a mobile device often using computer exploits to analyze everything from the lowest memory and central processing unit levels up to the highest file system and process levels. Modern open source tooling has become fairly sophisticated as to be able to "hook" into individual functions within any running App on an unlocked device and allow deep inspection and modification of their functions. Phone hacking is a large branch of computer security that includes studying various situations exactly how attackers use security exploits to gain some level of access to a mobile device in a variety of situations and presumed access levels. The term came to prominence during the News International phone hacking scandal, in which it was alleged (and in some cases proved in court) that the British tabloid newspaper the ''News of the World'' had been involved in the interception of voicemail messages of the British Royal Family, other public figures, ...
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Eavesdropping
Eavesdropping is the act of secretly or stealthily listening to the private conversation or communications of others without their consent in order to gather information. Etymology The verb ''eavesdrop'' is a back-formation from the noun ''eavesdropper'' ("a person who eavesdrops"), which was formed from the related noun ''eavesdrop'' ("the dripping of water from the eaves of a house; the ground on which such water falls"). An eavesdropper was someone who would hang from the eave of a building so as to hear what is said within. The PBS documentaries ''Inside the Court of Henry VIII'' (April 8, 2015) and ''Secrets of Henry VIII’s Palace'' (June 30, 2013) include segments that display and discuss "eavedrops", carved wooden figures Henry VIII had built into the eaves (overhanging edges of the beams in the ceiling) of Hampton Court to discourage unwanted gossip or dissension from the King's wishes and rule, to foment paranoia and fear, and demonstrate that everything said there was ...
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Covert Listening Device
A covert listening device, more commonly known as a bug or a wire, is usually a combination of a miniature radio transmitter with a microphone. The use of bugs, called bugging, or wiretapping is a common technique in surveillance, espionage and police investigations. Self-contained electronic covert listening devices came into common use with intelligence agencies in the 1950s, when technology allowed for a suitable transmitter to be built into a relatively small package. By 1956, the US Central Intelligence Agency was designing and building "Surveillance Transmitters" that employed transistors, which greatly reduced the size and power consumption. An all solid-state device had low enough power needs that it could be operated by small batteries, which revolutionized the business of covert listening. A bug does not have to be a device specifically designed for the purpose of eavesdropping. For instance, with the right equipment, it is possible to remotely activate the microphone ...
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Web Analytics
Web analytics is the measurement, data collection, collection, analysis, and reporting of web Data (computing), data to understand and optimize web usage. Web analytics is not just a process for measuring web traffic but can be used as a tool for business and market research and assess and improve website effectiveness. Web analytics applications can also help companies measure the results of traditional print or broadcast advertising campaigns. It can be used to estimate how traffic to a website changes after launching a new advertising campaign. Web analytics provides information about the number of visitors to a website and the number of page views, or create user behavior profiles. It helps gauge traffic and popularity trends, which is useful for market research. Basic steps of the web analytics process Most web analytics processes come down to four essential stages or steps, which are: * Collection of data: This stage is the collection of the basic, elementary data. Usuall ...
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Voice-based Marketing Automation
Voice-based marketing automation (VBMA) refers to software platforms designed for marketing, sales, and Technical support, support departments to measure, manage, and automate their phone conversations. Marketing departments, sales teams, and support agents use VBMA to initiate, manage, monitor, track, route, record, and report on sales and support phone conversations. VBMA encompasses a wide range of automation and analytics tools. It is used as a standalone solution and as a way to complement the functionality found in traditional marketing automation software. Comparison to marketing automation Growth of voice-based marketing automation Voice-based marketing automation platforms have emerged as an integrated solution in response to both the growth in mobile users, and mobile advertising. It is estimated that mobile search will generate 73 billion calls to businesses (up from 30 billion in 2013) and businesses are placing more value on phone calls as a lead source, as is eviden ...
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