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Certified Software Manager
Certified software manager (CSM) is a professional designation for IT asset management. The course was developed by the Software Publishers Association (now SIIA) in 1994 as a component of one of the first global anti-piracy efforts, led by Ken Wasch. In 2004, the administration of the CSM, and its successor class the Advanced Software Manager, moved to Washington, DC-based LicenseLogic. According to ITIL The Information Technology Infrastructure Library (ITIL) is a set of detailed practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of business. ITIL de ..., a Software Manager is defined as a person who manages "…all the infrastructure and processes necessary for the effective management, control, and protection of the software assets…throughout all stages of their lifecycle." The course syllabus walks the attendee through from the beginning of "What is Software Asset Manage ...
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IT Asset Management
Data center management is the collection of tasks performed by those responsible for managing ongoing operation of a data center This includes ''Business service management'' and planning for the future. Historically, ''data center management'' was seen as something performed by employees, with the help of tools collectively called Data Center Infrastructure Management (DCIM) tools. Both for in-house operation and outsourcing, Service-level agreements must be managed to ensure data-availability. Competition Data center management is a growing major topic for a growing list of large companies who both compete and cooperate, including: Dell, Google, HP, IBM, Intel and Yahoo. Hardware/software vendors who are willing to live with coopetition are working on projects such as "The Distributed Management Task Force" (DMTF) with a goal of learning to "more effectively manage mixed Linux, Windows and cloud environments." With the ''DMTF'' a decade old, the list of companies is growing, ...
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Software Publishers Association
The Software and Information Industry Association (SIIA) is a trade association dedicated to the entertainment, consumer and business software industries. Established in 1984 as the Software Publishers Association (SPA), the SIIA took its new name when it merged with the related Information Industry Association on January 1, 1999. The joint enterprise was headed by Software Publishers Association founder Ken Wasch and operated out of the SPA's existing offices. The SPA was active in lobbying, industry research and anti-piracy efforts. Its head of research, Ann Stephens, went on to found PC Data in 1991. By 1995, the SPA had over 1,100 software companies in its membership and according to ''Wired'' was among "the most powerful computer-related trade groups" before its merger with the Information Industry Association. While Microsoft became a member of the SPA in 1986, it split with the SIIA in 2000 after the group sided against Microsoft in '' United States v. Microsoft Corp.'' T ...
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Ken Wasch
Ken or KEN may refer to: Entertainment * ''Ken'' (album), a 2017 album by Canadian indie rock band Destroyer. * ''Ken'' (film), 1964 Japanese film. * ''Ken'' (magazine), a large-format political magazine. * Ken Masters, a main character in the ''Street Fighter'' franchise. People * Ken (given name), a list of people named Ken * Ken (musician) (born 1968), guitarist of the Japanese rock band L'Arc-en-Ciel * Ken (SB19 musician) (born 1997), stage name of Felip Jhon Suson of the Filipino boy group, SB19 * Ken (VIXX singer) (born 1992), stage name of Lee Jae-hwan of the South Korean boy group, VIXX * Naoko Ken (born 1953), Japanese singer and actress (Ken as surname) * Thomas Ken (1637–1711), English cleric and composer * Tjungkara Ken (born 1969), Aboriginal Australian artist * Ken Zheng (born April 5, 1995) is an Indonesian actor, screenwriter and martial artist Other * Kèn, a musical instrument from Vietnam. * Ken (doll), a product by Mattel. * ''Ken'' (unit) (間), a Jap ...
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ITIL
The Information Technology Infrastructure Library (ITIL) is a set of detailed practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of business. ITIL describes processes, procedures, tasks, and checklists which are neither organization-specific nor technology-specific, but can be applied by an organization toward strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement. There is no formal independent third party compliance assessment available for ITIL compliance in an organization. Certification in ITIL is only available to individuals. Since 2013, ITIL has been owned by AXELOS, a joint venture between Capita and the UK Cabinet Office. History Responding to growing dependence on IT, the UK Government's Ce ...
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Information Technology Qualifications
Information is an abstract concept that refers to that which has the power to inform. At the most fundamental level information pertains to the interpretation of that which may be sensed. Any natural process that is not completely random, and any observable pattern in any medium can be said to convey some amount of information. Whereas digital signals and other data use discrete signs to convey information, other phenomena and artifacts such as analog signals, poems, pictures, music or other sounds, and currents convey information in a more continuous form. Information is not knowledge itself, but the meaning that may be derived from a representation through interpretation. Information is often processed iteratively: Data available at one step are processed into information to be interpreted and processed at the next step. For example, in written text each symbol or letter conveys information relevant to the word it is part of, each word conveys information relevant ...
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