Call Screening
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Call Screening
Call screening is the process of evaluating the characteristics of a telephone call before deciding how or whether to answer it. Some methods may include: * listening to the message being recorded on an answering machine or voice mail. * checking a caller ID display to see who or where the call is from. * checking the time or date which a call or message was received. * prescreening callers to a request line at a radio station or call-in talk show before they are allowed on the air In addition, in the US and Canada, Call Screen is the name of a calling feature A vertical service code (VSC) is a sequence of digits and the signals star (*) and number sign (#) dialed on a telephone keypad or rotary dial to enable or disable certain telephone service features. Some vertical service codes require dialing of ... offered by the telephone companies that allows a customer to establish a list of numbers; anyone calling the customer from those numbers will receive an automatic message ...
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Telephone Call
A telephone call is a connection over a telephone network A telephone network is a telecommunications network that connects telephones, which allows telephone calls between two or more parties, as well as newer features such as fax and internet. The idea was revolutionized in the 1920s, as more and more ... between the called party and the calling party. First telephone call The first telephone call was made on March 10, 1876, by Alexander Graham Bell. Bell demonstrated his ability to "talk with electricity" by transmitting a call to his assistant, Thomas Watson. The first words transmitted were "Mr Watson, come here. I want to see you." This event has been called Bell's "greatest success", as it demonstrated the first successful use of the telephone. Although it was his greatest success, he refused to have a telephone in his own home because it was something he invented by mistake and saw it as a distraction from his main studies. Information transmission A telephone cal ...
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Answering Machine
An answering machine, answerphone or message machine, also known as telephone messaging machine (or TAM) in the UK and some Commonwealth countries, ansaphone or ansafone (from a trade name), or telephone answering device (TAD), was used for answering telephones and recording callers' messages. If a phone rings a number of times predetermined by the phone's owner, and nobody is present to answer the incoming call, the answering machine will activate and play either a generic announcement or the voice of the person being called announcing that nobody is able to come to the phone at the moment. Following the announcement is a beeping tone which prompts the caller to record a message after the tone concludes. Unlike voicemail, which can be a centralized or networked system that covers, and mostly extends, similar functions, an answering machine is set up in the user's premises alongside—or incorporated within—the user's land-line telephone. Unlike operator messaging, the ca ...
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Voice Mail
A voicemail system (also known as voice message or voice bank) is a computer-based system that allows users and subscribers to exchange personal voice messages; to select and deliver voice information; and to process transactions relating to individuals, organizations, products, and services, using an ordinary phone. The term is also used more broadly to denote any system of conveying a stored telecommunications voice messages, including using an answering machine. Most cell phone services offer voicemail as a basic feature; many corporate private branch exchanges include versatile internal voice-messaging services, and *98 vertical service code subscription is available to most individual and small business landline subscribers (in the US). History The term ''Voicemail'' was coined by Televoice International (later Voicemail International, or VMI) for their introduction of the first US-wide Voicemail service in 1980. Although VMI trademarked the term, it eventually became a ge ...
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Caller ID
Caller identification (Caller ID) is a telephone service, available in analog and digital telephone systems, including voice over IP (VoIP), that transmits a caller's telephone number to the called party's telephone equipment when the call is being set up. The caller ID service may include the transmission of a name associated with the calling telephone number, in a service called Calling Name Presentation (CNAM). The service was first defined in 1993 in International Telecommunication Union—Telecommunication Standardization Sector (ITU-T) Recommendation Q.731.3. The information received from the service is displayed on a telephone display screen, on a separately attached device, or on other displays, such as cable television sets when telephone and television service is provided by the same vendor. Value to society includes use by suicide-prevention hot lines and enabling businesses "like pizza restaurants and florists" to quickly have confidence in telephoned orders. The ...
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Call Screener
A call screener or phone screener is a staff member who first answers the phone when audience members call into TV or radio broadcasts. For call-in talk shows, screeners determine the air quality of the call (good connection or not) and if the caller's comments will further the topic or add a new point. Their job is to put the best calls on the air and filter out the callers that don't have anything worthwhile to add to the conversation. They also try to engage callers by acting as a "warm up" act for the host. Call screeners also typically provide a summary of pertinent information for the host or hosts to provide context for on air interaction, such as the caller's name, age, gender, location and a precis of what they intend to talk about. During breaking news events, screeners are responsible for verifying the caller's identity, to ensure that correct information will be presented to the news anchor. A failure here can allow an embarrassing on-air prank call through. Richard ...
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Request Line
{{Unreferenced, date=October 2008 A request line or contest line is a telephone line which allows listeners to a radio station (or sometimes a TV station) to call the radio studio or TV studio directly. In radio, this is usually to request a song, win a contest, be a part of a talk show, or to ask a question of the disk jockey, such as what the name and artist of a recent song was. Used occasionally in television, it is typically for telephone voting for an unscientific opinion poll in relation to news events, for a talk show, or sometimes to win a contest. Telephone network Although only one telephone number is usually announced, major stations typically have line hunting, with the same number being directed to any available one of several lines within the hunt group. If there are no open lines, the calling party may receive a busy signal as with an ordinary telephone call, or sometimes the special information tones followed by a recorded announcement that "all circuits are b ...
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Calling Feature
A vertical service code (VSC) is a sequence of digits and the signals star (*) and number sign (#) dialed on a telephone keypad or rotary dial to enable or disable certain telephone service features. Some vertical service codes require dialing of a telephone number after the code sequence. On a touch tone telephone, the codes are usually initiated with the star key, resulting in the commonly used name ''star codes''. On rotary dial telephones, the star is replaced by dialing ''11''. In North American telephony, VSCs were developed by AT&T Corp. as Custom Local Area Signaling Services (CLASS or LASS) codes in the 1960s and 70s. Their use became ubiquitous throughout the 1990s and eventually became a recognized standard. As ''CLASS'' was an AT&T trademark, the term ''vertical service code'' was adopted by the North American Numbering Plan Administration. The use of ''vertical'' is a somewhat dated reference to older switching methods and the fact that these services can only be ac ...
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TeleZapper
The TeleZapper is a device designed to reduce the number of telemarketing-related phone calls a household receives by imitating the tone signal normally played by a phone company to indicate a line has been disconnected. The Telezapper was created by Privacy Technologies, Inc, a wholly owned subsidiary of Royal Appliance Mfg. Co. Background Telemarketing companies typically use predictive dialers to place many calls simultaneously. When the equipment detects that someone has answered one of the many calls it has made, it quickly transfers that call to an available agent. Unanswered calls, or numbers that are disconnected, are not transferred to agents and the call is terminated automatically. In this way, the agent is spared the time of dialing a call and waiting for an answer, and can simply speak to waiting calls that have been already set up. Additionally, if a number is determined to be disconnected, the equipment will usually mark that number as such and will not dial it a ...
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Android 11
Android 11 is the eleventh major release and 18th version of Android, the mobile operating system developed by the Open Handset Alliance led by Google. It was released on September 8, 2020. The first phone launched in Europe with Android 11 was the Vivo X51 5G and after its full stable release, the first phone in the world which came with Android 11 after Google Pixel 5 was OnePlus 8T. According to 9to5Google, , Android 11 was the most popular version of the OS with a share of 28.3 percent. It has since then been surpassed by Android 12 History Android 11 (internally codenamed Red Velvet Cake) was intended for three monthly developer preview builds to be released before the first beta release, initially due in May, with a total of three monthly beta releases before the actual release. A state of "platform stability" was planned for July 2020, and the final release occurred on September 8, 2020. The first developer preview build of Android 11 was released on February 19, ...
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Telephone Service Enhanced Features
A telephone is a telecommunications device that permits two or more users to conduct a conversation when they are too far apart to be easily heard directly. A telephone converts sound, typically and most efficiently the human voice, into electronic signals that are transmitted via cables and other communication channels to another telephone which reproduces the sound to the receiving user. The term is derived from el, τῆλε (''tēle'', ''far'') and φωνή (''phōnē'', ''voice''), together meaning ''distant voice''. A common short form of the term is ''phone'', which came into use early in the telephone's history. In 1876, Alexander Graham Bell was the first to be granted a United States patent for a device that produced clearly intelligible replication of the human voice at a second device. This instrument was further developed by many others, and became rapidly indispensable in business, government, and in households. The essential elements of a telephone are a mic ...
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