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Apple Specialists
Apple Authorized Service Providers are independent companies which are certified by Apple Inc., which carry out in-warranty or out-of-warranty repairs of Apple products as part of the company's AppleCare program. Apple provides them with tools, and training, and service manuals. All technicians working on these repairs must be Apple Certified Technicians. History An Apple Reseller befriended Dr. Gil Amelio, then CEO of Apple, and recommended that they form a reseller channel designation. Dr. Amelio assigned Paddy Wong and Loretta Flores of Apple the task of designing the program, with input from a few resellers. The original scope was fairly small, but only included resellers who mainly sold Apple products and not competitors. Apple rolled out the Apple Specialist Program in December 1996. It continued under that name through 2016. Apple has since disbanded the Specialist Program and moved onto Premier Partners. This program involves meeting higher quality standards. If you are ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Apple Inc
Apple Inc. is an American multinational technology company headquartered in Cupertino, California, United States. Apple is the largest technology company by revenue (totaling in 2021) and, as of June 2022, is the world's biggest company by market capitalization, the fourth-largest personal computer vendor by unit sales and second-largest mobile phone manufacturer. It is one of the Big Five American information technology companies, alongside Alphabet, Amazon, Meta, and Microsoft. Apple was founded as Apple Computer Company on April 1, 1976, by Steve Wozniak, Steve Jobs and Ronald Wayne to develop and sell Wozniak's Apple I personal computer. It was incorporated by Jobs and Wozniak as Apple Computer, Inc. in 1977 and the company's next computer, the Apple II, became a best seller and one of the first mass-produced microcomputers. Apple went public in 1980 to instant financial success. The company developed computers featuring innovative graphical user inter ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
AppleCare+
AppleCare+ is Apple's brand name for extended warranty and technical support plans for their devices. AppleCare+ extends the devices' one year limited warranty and the 90 days of technical support. It also includes unlimited repairs for accidental damage repair at discounted prices every 12 months. The AppleCare Protection Plan is available for many Apple products including Mac computers and displays, Beats Headphones, HomePods, iPhones and iPads, Apple Watches, and Apple TVs. AppleCare plans include Apple software associated with the covered hardware. Customers can also buy additional support and training through AppleCare. AppleCare+ and AppleCare Protection Plan Every Apple Display, Apple TV, Apple Watch, iPad, iPod, iPhone, HomePod, Mac, and AirPods comes with complimentary telephone technical support and a limited warranty from Apple. The AppleCare Protection Plan and AppleCare+ extends the service coverage and provides one-stop service and support from Apple experts. ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Apple Certification Programs
Apple certification programs are IT professional certifications for Apple Inc. products. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users. Apple certification exams are offered at Prometric testing centers and Apple Authorized Training Centers, as well as online through Pearson Vue. Hardware Certifications These certifications are designed for individuals interested in becoming Apple service technicians, help desk, desktop support, or Macintosh consultants who need all-around experience in servicing Macintosh computers. It includes two separate certifications. Apple Certified Macintosh Technician This certification is for the repair and diagnostics of all Macintosh desktops, portables, and servers. This certification is required to perform warranted hardware repairs for an Apple Authorized Service Provider. ;Required exams: * Apple Service Fu ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Gil Amelio
Gilbert Frank Amelio (born March 1, 1943) is an American technology executive. Amelio worked at Bell Labs, Fairchild Semiconductor, and the semiconductor division of Rockwell International, and was also the CEO of National Semiconductor and Apple Computer. Early life and career Amelio grew up in Miami, Florida, of Italian born parents, and graduated from Miami High School. He received a bachelor's degree, master's degree, and PhD in physics from the Georgia Institute of Technology. While at Georgia Tech, Amelio was a member of the Pi Kappa Alpha fraternity. Amelio joined Bell Labs as a researcher in 1968. In 1970, Amelio was on the team that demonstrated the first working charge-coupled device (CCD). He moved to Fairchild Semiconductor in 1971, where he led the development of the first commercial CCD image sensors in the early 1970s, and in 1977 became head of the MOS division. He worked his way up to president of the semiconductor division of Rockwell International, and ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Chief Executive Officer
A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especially an independent legal entity such as a company or nonprofit institution. CEOs find roles in a range of organizations, including public and private corporations, non-profit organizations and even some government organizations (notably state-owned enterprises). The CEO of a corporation or company typically reports to the board of directors and is charged with maximizing the value of the business, which may include maximizing the share price, market share, revenues or another element. In the non-profit and government sector, CEOs typically aim at achieving outcomes related to the organization's mission, usually provided by legislation. CEOs are also frequently assigned the role of main manager of the organization and the highest-ranking offic ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Value-added Resellers
A value-added reseller (VAR) is a company that adds features or services to an existing product, then resells it (usually to end-users) as an integrated product or complete "turn-key" solution. This practice occurs commonly in the electronics or IT industry, where, for example, a VAR might bundle a software application with supplied hardware. The added value can come from professional services such as integrating, customizing, consulting, training and implementation. The value can also be added by developing a specific application for the product designed for the customer's needs which is then resold as a new package. VARs incorporate platform software into their own software product packages. The term is often used in the computer industry, where a company purchases computer components and builds (for example) a fully operational personal computer system usually customized for a specific task (such as non-linear video editing). By doing this, the company has added value above the c ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Apple Store (retail)
The Apple Store is a chain of retail stores owned and operated by Apple Inc. The stores sell various Apple products, including Mac personal computers, iPhone smartphones, iPad tablet computers, Apple Watch smartwatches, Apple TV digital media players, software, and both Apple-branded and selected third-party accessories. The first Apple Stores were originally opened as two locations in May 2001 by then- CEO Steve Jobs, after years of attempting but failing store-within-a-store concepts. Seeing a need for improved retail presentation of the company's products, he began an effort in 1997 to revamp the retail program to get an improved relationship with consumers and hired Ron Johnson in 2000. Jobs relaunched Apple's online store in 1997 and opened the first two physical stores in 2001. The media initially speculated that Apple would fail, but its stores were highly successful, bypassing the sales numbers of competing nearby stores and within three years reached US$1 billi ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Apple Specialists
Apple Authorized Service Providers are independent companies which are certified by Apple Inc., which carry out in-warranty or out-of-warranty repairs of Apple products as part of the company's AppleCare program. Apple provides them with tools, and training, and service manuals. All technicians working on these repairs must be Apple Certified Technicians. History An Apple Reseller befriended Dr. Gil Amelio, then CEO of Apple, and recommended that they form a reseller channel designation. Dr. Amelio assigned Paddy Wong and Loretta Flores of Apple the task of designing the program, with input from a few resellers. The original scope was fairly small, but only included resellers who mainly sold Apple products and not competitors. Apple rolled out the Apple Specialist Program in December 1996. It continued under that name through 2016. Apple has since disbanded the Specialist Program and moved onto Premier Partners. This program involves meeting higher quality standards. If you are ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
