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Benchmarking (journal)
''Benchmarking: An International Journal'' is a bimonthly peer-reviewed academic journal that publishes covers the field of quality management. The editor-in-chief is Angappa Gunasekaran ( Dean and Professor, School of Business and Public Administration (BPA), California State University, Bakersfield). The journal was established in 1994 as ''Benchmarking for Quality Management & Technology'' and obtained its current name in 1999. It is currently published by Emerald Group Publishing. The journal is abstracted and indexed in Inspec, ProQuest databases, Web of Science, and Scopus Scopus is Elsevier's abstract and citation database launched in 2004. Scopus covers nearly 36,377 titles (22,794 active titles and 13,583 inactive titles) from approximately 11,678 publishers, of which 34,346 are peer-reviewed journals in top-l .... Its CiteScore in 2018 is 2.80, and H index calculated by SCImago Journal Rank is 54, ranking in the Q1 (first quartile). References External li ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Quality Management
Quality management ensures that an organization, product or service consistently functions well. It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality. Quality control is also part of quality management. What a customer wants and is willing to pay for it, determines quality. It is a written or unwritten commitment to a known or unknown consumer in the market. Quality can be defined as how well the product performs its intended function. Evolution Quality management is a recent phenomenon but important for an organization. Civilizations that supported the arts and crafts allowed clients to choose goods meeting higher quality standards than normal goods. In societies where arts and cr ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
