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Audio Messaging Interchange Specification
Abbreviated and regularly referred to as AMIS, the Audio Messaging Interchange Specification is a standard that allows the transmittal of intact voice mail messages between voice mail systems of different vendors - allowing a user to "forward" a voice mail message to a user on a different voice mail system (in a different geographic area, or conceivably, at a different company). Developed in 1992, AMIS saw its heaviest use prior to the wide scale adoption of e-mail, as it was the fastest way to get urgent or time sensitive messages to large numbers of people (e.g. A sales team with a "broadcast" message). Technical background AMIS is completely "in-band" and analog, meaning that the control commands to indicate who the message is from, the time received and "from" mailbox or caller ID information is all sent as a series of DTMF (Touch tone) digits - along with the message itself, which is transmitted (played and re-recorded by the target system) in real time. Routing of messages i ...
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DTMF
Dual-tone multi-frequency signaling (DTMF) is a telecommunication signaling system using the voice-frequency band over telephone lines between telephone equipment and other communications devices and switching centers. DTMF was first developed in the Bell System in the United States, and became known under the trademark Touch-Tone for use in push-button telephones supplied to telephone customers, starting in 1963. DTMF is standardized as ITU-T Recommendation Q.23. It is also known in the UK as ''MF4''. The Touch-Tone system using a telephone keypad gradually replaced the use of rotary dial and has become the industry standard for landline and mobile service. Other multi-frequency systems are used for internal signaling within the telephone network. Multifrequency signaling Before the development of DTMF, telephone numbers were dialed by users with a loop-disconnect (LD) signaling, more commonly known as pulse dialing (dial pulse, DP) in the United States. It functions by int ...
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Touch Tone
Dual-tone multi-frequency signaling (DTMF) is a telecommunication signaling system using the voice-frequency band over telephone lines between telephone equipment and other communications devices and switching centers. DTMF was first developed in the Bell System in the United States, and became known under the trademark Touch-Tone for use in push-button telephones supplied to telephone customers, starting in 1963. DTMF is standardized as ITU-T Recommendation Q.23. It is also known in the UK as ''MF4''. The Touch-Tone system using a telephone keypad gradually replaced the use of rotary dial and has become the industry standard for landline and mobile service. Other multi-frequency systems are used for internal signaling within the telephone network. Multifrequency signaling Before the development of DTMF, telephone numbers were dialed by users with a loop-disconnect (LD) signaling, more commonly known as pulse dialing (dial pulse, DP) in the United States. It functions by in ...
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Trunk Line
In telecommunications, trunking is a technology for providing network access to multiple clients simultaneously by sharing a set of circuits, carriers, channels, or frequencies, instead of providing individual circuits or channels for each client. This is reminiscent to the structure of a tree with one trunk and many branches. Trunking in telecommunication originated in telegraphy, and later in telephone systems where a trunk line is a communications channel between telephone exchanges. Other applications include the trunked radio systems commonly used by police agencies. In the form of link aggregation and VLAN tagging, trunking has been applied in computer networking. Telecommunications A trunk line is a circuit connecting telephone switchboards (or other switching equipment), as distinguished from local loop circuit which extends from telephone exchange switching equipment to individual telephones or information origination/termination equipment. Trunk lines are used fo ...
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Unified Messaging
Unified messaging (or UM) is a business term for the integration of different electronic messaging and communications media (e-mail, SMS, fax, voicemail, video messaging, etc.) technologies into a single interface, accessible from a variety of different devices. While traditional communications systems delivered messages into several different types of stores such as voicemail systems, e-mail servers, and stand-alone fax machines, with Unified Messaging all types of messages are stored in one system. Voicemail messages, for example, can be delivered directly into the user's inbox and played either through a headset or the computer's speaker. This simplifies the user's experience (only one place to check for messages) and can offer new options for workflow such as appending notes or documents to forwarded voicemails. Unified messaging is increasingly accepted in the corporate environment, where it's generally seen as an improvement to business productivity. Unified messaging for pr ...
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Nortel
Nortel Networks Corporation (Nortel), formerly Northern Telecom Limited, was a Canadian multinational telecommunications and data networking equipment manufacturer headquartered in Ottawa, Ontario, Canada. It was founded in Montreal, Quebec, in 1895 as the Northern Electric and Manufacturing Company. Until an antitrust settlement in 1949, Northern Electric was owned principally by Bell Canada and the Western Electric Company of the Bell System, producing large volumes of telecommunication equipment based on licensed Western Electric designs. At its height, Nortel accounted for more than a third of the total valuation of all companies listed on the Toronto Stock Exchange (TSX), employing 94,500 people worldwide. In 2009, Nortel filed for bankruptcy protection in Canada and the United States, triggering a 79% decline of its corporate stock price. The bankruptcy case was the largest in Canadian history and left pensioners, shareholders and former employees with enormous losses. ...
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Lucent
Lucent Technologies, Inc. was an American Multinational corporation, multinational telecommunications equipment company headquartered in Murray Hill, New Jersey, Murray Hill, New Jersey. It was established on September 30, 1996, through the divestiture of the former AT&T Technologies business unit of AT&T Corporation, which included Western Electric and Bell Labs. Lucent was merged with Alcatel SA of France on December 1, 2006, forming Alcatel-Lucent. Alcatel-Lucent was absorbed by Nokia in January 2016. Name Lucent means "light-bearing" in Latin (language), Latin. The name was applied for in 1996 at the time of the split from AT&T. The name was widely criticised, as the logo was to be, both internally and externally. Corporate communications and business cards included the strapline 'Bell Labs Innovations' in a bid to retain the prestige of the internationally famous research lab, within a new business under an as-yet unknown name. This same linguistic root also gives Lucife ...
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Toshiba
, commonly known as Toshiba and stylized as TOSHIBA, is a Japanese multinational conglomerate corporation headquartered in Minato, Tokyo, Japan. Its diversified products and services include power, industrial and social infrastructure systems, elevators and escalators, electronic components, semiconductors, hard disk drives (HDD), printers, batteries, lighting, as well as IT solutions such as quantum cryptography which has been in development at Cambridge Research Laboratory, Toshiba Europe, located in the United Kingdom, now being commercialised. It was one of the biggest manufacturers of personal computers, consumer electronics, home appliances, and medical equipment. As a semiconductor company and the inventor of flash memory, Toshiba had been one of the top 10 in the chip industry until its flash memory unit was spun off as Toshiba Memory, later Kioxia, in the late 2010s. The Toshiba name is derived from its former name, Tokyo Shibaura Denki K.K. (Tokyo Shibaura Elect ...
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Siemens
Siemens AG ( ) is a German multinational conglomerate corporation and the largest industrial manufacturing company in Europe headquartered in Munich with branch offices abroad. The principal divisions of the corporation are ''Industry'', ''Energy'', ''Healthcare'' (Siemens Healthineers), and ''Infrastructure & Cities'', which represent the main activities of the corporation. The corporation is a prominent maker of medical diagnostics equipment and its medical health-care division, which generates about 12 percent of the corporation's total sales, is its second-most profitable unit, after the industrial automation division. In this area, it is regarded as a pioneer and the company with the highest revenue in the world. The corporation is a component of the Euro Stoxx 50 stock market index. Siemens and its subsidiaries employ approximately 303,000 people worldwide and reported global revenue of around €62 billion in 2021 according to its earnings release. History 1847 to ...
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Cisco
Cisco Systems, Inc., commonly known as Cisco, is an American-based multinational digital communications technology conglomerate corporation headquartered in San Jose, California. Cisco develops, manufactures, and sells networking hardware, software, telecommunications equipment and other high-technology services and products. Cisco specializes in specific tech markets, such as the Internet of Things (IoT), domain security, videoconferencing, and energy management with leading products including Webex, OpenDNS, Jabber, Duo Security, and Jasper. Cisco is one of the largest technology companies in the world ranking 74 on the Fortune 100 with over $51 billion in revenue and nearly 80,000 employees. Cisco Systems was founded in December 1984 by Leonard Bosack and Sandy Lerner, two Stanford University computer scientists who had been instrumental in connecting computers at Stanford. They pioneered the concept of a local area network (LAN) being used to connect distant compute ...
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Telephone Exchanges
telephone exchange, telephone switch, or central office is a telecommunications system used in the public switched telephone network (PSTN) or in large enterprises. It interconnects telephone subscriber lines or virtual circuits of digital systems to establish telephone calls between subscribers. In historical perspective, telecommunication terms have been used with different semantics over time. The term ''telephone exchange'' is often used synonymously with ''central office'', a Bell System term. Often, a ''central office'' is defined as a building used to house the inside plant equipment of potentially several telephone exchanges, each serving a certain geographical area. Such an area has also been referred to as the exchange or exchange area. In North America, a central office location may also be identified as a ''wire center'', designating a facility to which a telephone is connected and obtains dial tone. For business and billing purposes, telecommunication carriers defin ...
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Communication Software
Communication software is used to provide remote access to systems and exchange files and messages in text, audio and/or video formats between different computers or users. This includes terminal emulators, file transfer programs, chat and instant messaging programs, as well as similar functionality integrated within MUDs. The term is also applied to software operating a bulletin board system, but seldom to that operating a computer network or Stored Program Control exchange. History E-mail was introduced in the early 1960's as a way for multiple users of a time-sharing mainframe computer to communicate. Basic text chat functionality has existed on multi-user computer systems and bulletin board systems since the early 1970s. In the 1980s, a terminal emulator was a piece of software necessary to log into mainframes and thus access e-mail. Prior to the rise of the Internet, computer files were exchanged over dialup lines, requiring ways to send binary files over communication syste ...
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