Topic summary
Smart quotes

Extracted from the Wikipedia article Quotation marks in English.
Smart quotes
To make typographic quotation marks easier to enter, publishing software often automatically converts typewriter quotation marks (and apostrophes) to typographic form during text entry (with or without the user being aware of it). Out-of-the-box behavior on macOS, iPadOS and iOS is to make this conversion. These are known as smart quotes (“...”). Straight quotation marks are also retronymically called dumb quotes ("...").