Qantas Frequent Flyer

Qantas Frequent Flyer is the frequent-flyer program of Australian airline Qantas. Established in 1987, it is administered by Qantas Loyalty, a Qantas Group company, and as of June 2026 had 18.9 million members. Members earn Qantas Points on flights with Qantas, Jetstar and partner airlines, including members of the Oneworld alliance, and through non-airline partners such as credit card issuers and retailers. Points can be redeemed for flights, upgrades and other rewards. Status credits, earned mainly from flying, determine a member's tier, which can bring benefits such as airport lounge access.

Qantas Loyalty's core business is selling points to partner companies, which award them to their customers. In the 2024–25 financial year it generated about 12 per cent of the Qantas Group's revenue but 23 per cent of its earnings, and in 2025–26 it reported underlying earnings before interest and tax of A$625 million. The program has been criticised over the scarcity of reward seats and increases in the number of points needed for rewards. It was examined in a 2019 review of loyalty schemes by the Australian Competition and Consumer Commission (ACCC), and more than 100 people raised concerns about it with a 2023 Senate inquiry. Members' details were among the customer data exposed in a 2025 cyber-attack affecting Qantas. The invitation-only Chairman's Lounge, offered to federal politicians and many senior public officials, has been criticised as a potential means of influencing decision-makers; former Qantas chief executive Alan Joyce has rejected claims that the airline exercised influence through it.