Topic summary
Communication skills

Extracted from the Wikipedia article Communication.
Communicative competence
Many additional components of communicative competence have been suggested, such as empathy, control, flexibility, sensitivity, and knowledge. It is often discussed in terms of the individual skills employed in the process, i.e. the specific behavioral components that make up communicative competence. Message production skills include reading and writing. They are correlated with the reception skills of listening and reading. There are both verbal and non-verbal communication skills. For example, verbal communication skills involve the proper understanding of a language, including its phonology, orthography, syntax, lexicon, and semantics.