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Trunks Integrated Record Keeping System (TIRKS) is an
operations support system
Operations support systems (OSS), operational support systems in British usage, or Operation System (OpS) in Nippon Telegraph and Telephone, NTT are computer systems used by telecommunications service providers to manage their networks (e.g., tele ...
from
Telcordia Technologies (since acquired by
Ericsson
(), commonly known as Ericsson (), is a Swedish multinational networking and telecommunications company headquartered in Stockholm, Sweden. Ericsson has been a major contributor to the development of the telecommunications industry and is one ...
, Inc.), originally developed by the
Bell System
The Bell System was a system of telecommunication companies, led by the Bell Telephone Company and later by the AT&T Corporation, American Telephone and Telegraph Company (AT&T), that dominated the telephone services industry in North America fo ...
during the late 1970s. It was developed for inventory and order control management of interoffice trunk circuits that interconnect telephone switches. It grew to encompass and automate many functions required to build the ever-expanding data transport network. Supporting circuits from POTS and 150 baud modems up through T1, DS3,
SONET
Synchronous Optical Networking (SONET) and Synchronous Digital Hierarchy (SDH) are standardized protocols that transfer multiple digital bit streams synchronously over optical fiber using lasers or highly coherent light from light-emitting diodes ...
and
DWDM, it continues to evolve today, and unlike many software technologies today, provides complete backward compatibility. TIRKS was recently updated with a Java GUI, XML API, and WORD Sketch, which provides graphical views of the TIRKS Work Order Record and Details Document as well as SONET and DWDM networks. When TIRKS became a registered trademark in 1987, it became technically improper to use it as an acronym. TIRKS was one of many OSS technologies transferred to
Bell Communications Research as part of the
Modification of Final Judgment
In United States telecommunication law, the Modification of Final Judgment (MFJ) is the August 24, 1982 consent decree concerning the antitrust lawsuit of January 14, 1949, ''United States vs. Western Electric Company and American Telephone and Tel ...
related to the AT&T divestiture on January 1, 1984. In the 1990s, the Facility and Equipment Planning System (FEPS) and Planning Workstation System (PWS) products were incorporated into the Telcordia TIRKS CE System. TIRKS is still in use at AT&T, Verizon, CenturyLink/
Lumen Technologies
Lumen Technologies, Inc. (formerly CenturyLink, Inc.) is an American telecommunications company headquartered in Monroe, Louisiana, which offers communications, network services, security, cloud solutions, voice and managed services through ...
, and altafiber.
Telecommunications systems