History
Founding and early developments (1982-1996)
The company was founded in 1982 by Kenneth D. Tuchman under the name TeleTech Holdings, Inc.TeleTechInternational growth and recent development (since 1997)
After the completion of its IPO global operations begin. In 1998, the company expanded to Scotland, Canada, Argentina and Brazil. Three years later the expansion continues, centers were opened in the Philippines. In 2006, TeleTech acquired Direct Alliance. In 2010, TeleTech acquired an 80 percent stake in the management consulting firm Peppers & Rogers Group. The same year, the company expands into the Middle East. Four years later, it grew its presence in Europe by starting operations inAcquisitions
In recent years TTEC grew its business through a variety of acquisitions, including: * 2022: Faneuil * 2021: Avtex * 2020: VoiceFoundry * 2017: Connextions * 2017: Motif India infotechReuters BriefProducts and services
TTEC is organized into two primary business segments: TTEC Digital and TTEC Engage. In 2022, TTEC provided services in 21 countries: the United States, Australia, Belgium, Brazil, Bulgaria, Canada, Colombia, Costa Rica, Germany, Greece, India, Ireland, Mexico, the Netherlands, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, and the United Kingdom.Awards and recognition
* 2021: Forbes names TTEC one of the World's Top Female Friendly CompaniesReferences
External links
* {{DEFAULTSORT:TTEC American companies established in 1982 Business services companies established in 1982 Business process outsourcing companies of the United States Call centre companies Companies listed on the Nasdaq 1982 establishments in Colorado 1996 initial public offerings Companies based in Englewood, Colorado