TEEN LINE is a non-profit nationwide teen help
hotline
A hotline is a point-to-point communications link in which a call is automatically directed to the preselected destination without any additional action by the user when the end instrument goes off-hook. An example would be a phone that automat ...
based out of the
Cedars Sinai
Cedars-Sinai Medical Center is a nonprofit, tertiary, 886-bed teaching hospital and multi-specialty academic health science center located in Los Angeles, California. Part of the Cedars-Sinai Health System, the hospital employs a staff of over 2, ...
Medical Center in
Los Angeles
Los Angeles ( ; es, Los Ángeles, link=no , ), often referred to by its initials L.A., is the largest city in the state of California and the second most populous city in the United States after New York City, as well as one of the world' ...
,
California
California is a U.S. state, state in the Western United States, located along the West Coast of the United States, Pacific Coast. With nearly 39.2million residents across a total area of approximately , it is the List of states and territori ...
. Trained teen volunteers can be reached nightly by calling (800) 852-8336 from 6 pm to 10 pm PST or by texting "TEEN" to 839863 from 6 pm to 9pm PST.
TEEN LINE has been running since 1985, making it one of the oldest help hotlines in the country. Teen volunteers who are currently in (or about to enter) high school apply during the three training sessions a year (Summer, Spring, Fall) by completing a written application and an interview. All teens who are accepted into the program undergo a rigorous training process to ensure that they are ready to take calls. TEEN LINE volunteers also answer emails sent in through the online form on the TEEN LINE website, as well as by text. The teen volunteers are named Listeners to emphasize the importance of listening to a caller's issues rather than giving advice. Groups of teens and adults also make presentations, called Outreaches, about issues that the average teen faces at schools throughout Southern California.
TEEN LINE also publishes and distributes a resource called the Youth Yellow Pages, which is a small booklet filled with information and the phone numbers for specialized hotlines that tackle all sorts of issues a teen might have. The very same resource is used by Listeners while on the phone. It is now available as a free app on any smart phone and tablet.
References
External links
Official Teen Line Website
1980 establishments in the United States
Crisis hotlines
Non-profit organizations based in California
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