Swissôtel Hotels & Resorts, commonly known as Swissôtel, is a Swiss chain of luxury

hotel A hotel is an establishment that provides paid lodging on a short-term basis. Facilities provided inside a hotel room may range from a modest-quality mattress in a small room to large suites with bigger, higher-quality beds, a dresser, a re ...

s owned by

Accor Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide. Accor ope ...

, which acquired FRHI Hotels & Resorts in 2015. The corporate offices for Swissôtel are located in the Prioria Business Centre on the property of

Zurich Airport Zurich Airport is the largest international airport of Switzerland and the airline hub, principal hub of Swiss International Air Lines. It serves Zurich, the largest city in Switzerland, and, with its surface transport links, much of the rest o ...

Kloten Kloten is a Municipalities of Switzerland, municipality in the Bülach District, district of Bülach in the canton of Zürich in Switzerland, and belongs to the Glatt Valley (). History Kloten is first mentioned in 1155 as ''Chlotun''. Geogra ...

Switzerland Switzerland, officially the Swiss Confederation, is a landlocked country located in west-central Europe. It is bordered by Italy to the south, France to the west, Germany to the north, and Austria and Liechtenstein to the east. Switzerland ...

, near

Zürich Zurich (; ) is the list of cities in Switzerland, largest city in Switzerland and the capital of the canton of Zurich. It is in north-central Switzerland, at the northwestern tip of Lake Zurich. , the municipality had 448,664 inhabitants. The ...

History

Swissôtel was founded in 1981 as a joint venture between the

Swissair Swissair (German language, German: Schweizerische Luftverkehr-AG; French language, French: S.A. Suisse pour la Navigation Aérienne, stylised as swissair) was the Flag carrier, national airline of Switzerland between its founding in 1931 and ban ...

and

Nestlé Nestlé S.A. ( ) is a Swiss multinational food and drink processing conglomerate corporation headquartered in Vevey, Switzerland. It has been the largest publicly held food company in the world, measured by revenue and other metrics, since 20 ...

groups, with its headquarters in the

Swiss Swiss most commonly refers to: * the adjectival form of Switzerland * Swiss people Swiss may also refer to: Places * Swiss, Missouri * Swiss, North Carolina * Swiss, West Virginia * Swiss, Wisconsin Other uses * Swiss Café, an old café located ...

city of

. Initially, hotels were operated in

Bern Bern (), or Berne (), ; ; ; . is the ''de facto'' Capital city, capital of Switzerland, referred to as the "federal city".; ; ; . According to the Swiss constitution, the Swiss Confederation intentionally has no "capital", but Bern has gov ...

New York City New York, often called New York City (NYC), is the most populous city in the United States, located at the southern tip of New York State on one of the world's largest natural harbors. The city comprises five boroughs, each coextensive w ...

Geneva Geneva ( , ; ) ; ; . is the List of cities in Switzerland, second-most populous city in Switzerland and the most populous in French-speaking Romandy. Situated in the southwest of the country, where the Rhône exits Lake Geneva, it is the ca ...

and

. In 1990, the hotel group became a fully owned subsidiary of the Swissair group, and in 1996, its head office moved from Zürich to New York. In 2001, with the parent airline in the serious financial difficulties due to the events of

9/11 The September 11 attacks, also known as 9/11, were four coordinated Islamist terrorist suicide attacks by al-Qaeda against the United States in 2001. Nineteen terrorists hijacked four commercial airliners, crashing the first two into ...

that year in the

United States The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic of 50 U.S. state, states and a federal capital district, Washington, D.C. The 48 ...

that eventually lead to its demise, Swissôtel was sold to

Raffles Holdings Raffles Holdings was the parent company of Raffles International, owned by Temasek Holdings which is the investment arm of the Singapore government. In 2005, Raffles Holdings' hotel business ranked 17th or 18th in the world in terms of market ...

Limited, the owner of the famous

Raffles Hotel Raffles Singapore is a historic luxury hotel at 1 Beach Road, in Singapore. It was established by Armenian hoteliers, the Sarkies Brothers, in 1887. The hotel was named after British statesman Sir Thomas Stamford Raffles, the founder of mod ...

Singapore Singapore, officially the Republic of Singapore, is an island country and city-state in Southeast Asia. The country's territory comprises one main island, 63 satellite islands and islets, and one outlying islet. It is about one degree ...

. In July 2005,

Colony Capital DigitalBridge Group, Inc. is a global digital infrastructure investment firm. The company owns, invests in and operates businesses such as cell towers, data centers, fiber, small cells, and edge infrastructure. Headquartered in Boca Raton, Digita ...

, a private international investment firm, acquired Raffles International Limited, the company that by this stage owned both the Raffles and Swissôtel brands. In May 2006, Colony Capital, together with Kingdom Hotels International, acquired Fairmont Hotels & Resorts. With the completion of the transaction, the Fairmont and Raffles International portfolios were combined, transforming the companies into a global hotel leader (headquartered in

Toronto Toronto ( , locally pronounced or ) is the List of the largest municipalities in Canada by population, most populous city in Canada. It is the capital city of the Provinces and territories of Canada, Canadian province of Ontario. With a p ...

) called

Fairmont Raffles Hotels International FRHI Hotels & Resorts (previously known as Fairmont Raffles Hotels International) is a global hotel management company that is based in Toronto, Ontario, Canada. FRHI is the parent company that manages three brands of hotels: Fairmont, Raffle ...

, with 120 hotels in 23 countries under three brands – Fairmont, Raffles and Swissôtel. After the transaction, the corporate office of Swissôtel Hotels & Resorts moved back to Zürich, where it was headed by its president, Meinhard Huck, who retired in 2013. In December 2015,

AccorHotels Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide. Accor ope ...

purchased Swissôtel, along with Raffles and Fairmont hotels, in a $2.9 billion deal.

Properties

Swissôtel currently has 29 properties worldwide. The company also offers Swissôtel Living serviced apartments in three properties (two as part of hotels and one standalone).

Paolo Guerrero case

In November 2017, the Peruvian football player

Paolo Guerrero José Paolo Guerrero González (; born 1 January 1984) is a Peruvian professional Association football, footballer who plays as a Forward (association football)#Striker, striker for Peruvian Primera División club Club Alianza Lima, Alianza Li ...

tested positive for a metabolite of

cocaine Cocaine is a tropane alkaloid and central nervous system stimulant, derived primarily from the leaves of two South American coca plants, ''Erythroxylum coca'' and ''Erythroxylum novogranatense, E. novogranatense'', which are cultivated a ...

in the run up to the

2018 FIFA World Cup The 2018 FIFA World Cup was the 21st FIFA World Cup, the quadrennial world championship for national association football, football teams organized by FIFA. It took place in Russia from 14 June to 15 July 2018, after the country was awarded t ...

. His defence was that he had accidentally consumed the substance in herbal tea that was contaminated with

coca tea Coca tea, also called mate de coca, is a herbal tea (infusion) made using the raw or dried leaves of the cocaine-containing coca plant, which is native to South America. It is made either by submerging the coca leaf or dipping a tea bag in hot wa ...

at the Swissôtel in

Lima Lima ( ; ), founded in 1535 as the Ciudad de los Reyes (, Spanish for "City of Biblical Magi, Kings"), is the capital and largest city of Peru. It is located in the valleys of the Chillón River, Chillón, Rímac River, Rímac and Lurín Rive ...

Peru Peru, officially the Republic of Peru, is a country in western South America. It is bordered in the north by Ecuador and Colombia, in the east by Brazil, in the southeast by Bolivia, in the south by Chile, and in the south and west by the Pac ...

. Guerrero stated that the Swissôtel hindered him in obtaining evidence that was needed to sustain his case before the

Court of Arbitration for Sport The Court of Arbitration for Sport (CAS; , TAS) is an international body established in 1984 to settle disputes related to sport through arbitration. Its headquarters are in Lausanne, Switzerland, and its courts are located in New York City, Sy ...

The hotel was an important factor that hurt me, that is very clear, when I came here to Peru to find the evidence of how this had been caused, the Swissotel turned its back on me, they did not support me at any time. What I wanted to know was the truth.

They threatened the waiter so he would not talk. At the hotel they did not allow us to talk to him.

In response, Peruvian citizens criticized Swissôtel, making negative comments in social networks like

Facebook Facebook is a social media and social networking service owned by the American technology conglomerate Meta Platforms, Meta. Created in 2004 by Mark Zuckerberg with four other Harvard College students and roommates, Eduardo Saverin, Andre ...

Twitter Twitter, officially known as X since 2023, is an American microblogging and social networking service. It is one of the world's largest social media platforms and one of the most-visited websites. Users can share short text messages, image ...

and

TripAdvisor Tripadvisor is an American company that operates online travel agency, travel agencies, comparison shopping websites, and mobile apps with user-generated content. Its namesake brand, Tripadvisor.com, operates in 40 countries and 20 languages, and ...

, and calling for marches and boycotts against the hotel.

References

External links

* {{DEFAULTSORT:Swissotel Hotels established in 1981 Hotels in Zurich Hospitality companies of Switzerland Swissair Accor Swiss brands Hotel chains in Switzerland Dongcheng District, Beijing