
Social services are a range of public services intended to provide support and assistance towards particular groups, which commonly include the
disadvantaged
The "disadvantaged" is a generic term for individuals or groups of people who:
* Face special problems such as physical or mental disability
* Lack money or economic supportKingdom of Nepal: Economic and Social Inclusion of the Disadvantaged Po ...
.
They may be provided by
individuals,
private and independent organisations, or administered by a
government agency
A government or state agency, sometimes an appointed commission, is a permanent or semi-permanent organization in the machinery of government that is responsible for the oversight and administration of specific functions, such as an administrati ...
.
Social services are connected with the concept of
welfare
Welfare, or commonly social welfare, is a type of government support intended to ensure that members of a society can meet basic human needs such as food and shelter. Social security may either be synonymous with welfare, or refer specificall ...
and the
welfare state
A welfare state is a form of government in which the state (or a well-established network of social institutions) protects and promotes the economic and social well-being of its citizens, based upon the principles of equal opportunity, equitab ...
, as countries with large welfare programs often provide a wide range of social services.
Social services are employed to address the wide range of needs of a society.
Prior to
industrialisation
Industrialisation ( alternatively spelled industrialization) is the period of social and economic change that transforms a human group from an agrarian society into an industrial society. This involves an extensive re-organisation of an econ ...
, the provision of social services was largely confined to private organisations and
charities, with the extent of its coverage also limited.
Social services are now generally regarded globally as a 'necessary function' of society and a mechanism through which governments may address societal issues.
The provision of social services by governments is linked to the belief of
universal human rights
Human rights are moral principles or normsJames Nickel, with assistance from Thomas Pogge, M.B.E. Smith, and Leif Wenar, 13 December 2013, Stanford Encyclopedia of PhilosophyHuman Rights Retrieved 14 August 2014 for certain standards of hu ...
,
democratic principles, as well as religious and cultural values.
The availability and coverage of social services varies significantly within societies.
The main groups which social services is catered towards are:
families, children,
youth
Youth is the time of life when one is young. The word, youth, can also mean the time between childhood and adulthood ( maturity), but it can also refer to one's peak, in terms of health or the period of life known as being a young adult. Y ...
s,
elders,
women
A woman is an adult female human. Prior to adulthood, a female human is referred to as a girl (a female child or adolescent). The plural ''women'' is sometimes used in certain phrases such as "women's rights" to denote female humans regardl ...
,
the sick and the
disabled
Disability is the experience of any condition that makes it more difficult for a person to do certain activities or have equitable access within a given society. Disabilities may be cognitive, developmental, intellectual, mental, physical, s ...
.
Social services consists of facilities and services such as: public
education
Education is a purposeful activity directed at achieving certain aims, such as transmitting knowledge or fostering skills and character traits. These aims may include the development of understanding, rationality, kindness, and honesty. ...
,
welfare
Welfare, or commonly social welfare, is a type of government support intended to ensure that members of a society can meet basic human needs such as food and shelter. Social security may either be synonymous with welfare, or refer specificall ...
,
infrastructure,
mail
The mail or post is a system for physically transporting postcards, letter (message), letters, and parcel (package), parcels. A postal service can be private or public, though many governments place restrictions on private systems. Since the mid ...
,
libraries
A library is a collection of materials, books or media that are accessible for use and not just for display purposes. A library provides physical (hard copies) or digital access (soft copies) materials, and may be a physical location or a vir ...
,
social work
Social work is an academic discipline and practice-based profession concerned with meeting the basic needs of individuals, families, groups, communities, and society as a whole to enhance their individual and collective well-being. Social wo ...
,
food bank
A food bank is a non-profit, charitable organization that distributes food to those who have difficulty purchasing enough to avoid hunger, usually through intermediaries like food pantries and soup kitchens. Some food banks distribute food dire ...
s,
universal health care
Universal health care (also called universal health coverage, universal coverage, or universal care) is a health care system in which all residents of a particular country or region are assured access to health care. It is generally organized ar ...
,
police
The police are a constituted body of persons empowered by a state, with the aim to enforce the law, to ensure the safety, health and possessions of citizens, and to prevent crime and civil disorder. Their lawful powers include arrest a ...
,
fire services,
public transport
Public transport (also known as public transportation, public transit, mass transit, or simply transit) is a system of transport for passengers by group travel systems available for use by the general public unlike private transport, typic ...
ation and
public housing
Public housing is a form of housing tenure in which the property is usually owned by a government authority, either central or local. Although the common goal of public housing is to provide affordable housing, the details, terminology, d ...
.
Characteristics

The term ‘social services’ is often substituted with other terms such as
social welfare
Welfare, or commonly social welfare, is a type of government support intended to ensure that members of a society can meet basic human needs such as food and shelter. Social security may either be synonymous with welfare, or refer specificall ...
,
social protection, social assistance, social care and
social work
Social work is an academic discipline and practice-based profession concerned with meeting the basic needs of individuals, families, groups, communities, and society as a whole to enhance their individual and collective well-being. Social wo ...
, with many of the terms overlapping in characteristics and features.
What is considered a ‘social service’ in a specific
country
A country is a distinct part of the world, such as a state, nation, or other political entity. It may be a sovereign state or make up one part of a larger state. For example, the country of Japan is an independent, sovereign state, whil ...
is determined by its
history
History (derived ) is the systematic study and the documentation of the human activity. The time period of event before the History of writing#Inventions of writing, invention of writing systems is considered prehistory. "History" is an umbr ...
,
cultural norms,
political system
In political science, a political system means the type of political organization that can be recognized, observed or otherwise declared by a state.
It defines the process for making official government decisions. It usually comprizes the govern ...
and
economic status.
The most central aspects of social services include education,
health services
Health care or healthcare is the improvement of health via the preventive healthcare, prevention, diagnosis, therapy, treatment, wiktionary:amelioration, amelioration or cure of disease, illness, injury, and other disability, physical and menta ...
,
housing programs and
transport services.
Social services can be both communal and individually based.
This means that they may be implemented to provide assistance to the community broadly, such as economic support for unemployed citizens, or they may be administered specifically considering the need of an individual - such as
foster homes.
Social services are provided through a variety of models.
Some of these models include:
* The
Scandinavia
Scandinavia; Sámi languages: /. ( ) is a subregion in Northern Europe, with strong historical, cultural, and linguistic ties between its constituent peoples. In English usage, ''Scandinavia'' most commonly refers to Denmark, Norway, and Swe ...
n model: based on the principles within '
universalism'. This model provides significant aid to disadvantaged groups such as people with disabilities and is administered through the local government with limited contributions from non-governmental organisations.
* The family care model: employed throughout the
Mediterranean
The Mediterranean Sea is a sea connected to the Atlantic Ocean, surrounded by the Mediterranean Basin and almost completely enclosed by land: on the north by Western and Southern Europe and Anatolia, on the south by North Africa, and on th ...
, this model relies on the aid of individuals and families which usually work with clergy, as well as that of
NGO's
A non-governmental organization (NGO) or non-governmental organisation (see spelling differences) is an organization that generally is formed independent from government. They are typically nonprofit entities, and many of them are active in h ...
such as the
Red Cross
The International Red Cross and Red Crescent Movement is a Humanitarianism, humanitarian movement with approximately 97 million Volunteering, volunteers, members and staff worldwide. It was founded to protect human life and health, to ensure re ...
.
* The
means-tested model: employed in the
UK and
Australia, the government provides support but has stringent regulations and checks which it employs to determine who is entitled to receive social services or assistance.
Recipients
Social services may be available to the entirety of the population, such as the police and fire services, or they may be available to only specific groups or sections of society.
Some examples of social service recipients include
elderly people
Old age refers to ages nearing or surpassing the life expectancy of human beings, and is thus the end of the human life cycle. Terms and euphemisms for people at this age include old people, the elderly (worldwide usage), OAPs (British usage ...
,
children and families, people with disabilities, including both physical and mental disabilities.
These may extend to drug users, young offenders and refugees and asylum seekers depending on the country and its social service programs, as well as the presence of
non-governmental organisations
A non-governmental organization (NGO) or non-governmental organisation (see spelling differences) is an organization that generally is formed independent from government. They are typically nonprofit entities, and many of them are active in ...
.
History
Early developments
The development of social services increased significantly in the last two decades of the nineteenth century in
Europe
Europe is a large peninsula conventionally considered a continent in its own right because of its great physical size and the weight of its history and traditions. Europe is also considered a subcontinent of Eurasia and it is located enti ...
.
There are a number of factors that contributed to the development of social services in this period. These include: the impacts of
industrialisation
Industrialisation ( alternatively spelled industrialization) is the per