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Google Fi Wireless (pronounced ), formerly Project Fi and Google Fi, is an American MVNO
telecommunication Telecommunication, often used in its plural form or abbreviated as telecom, is the transmission of information over a distance using electronic means, typically through cables, radio waves, or other communication technologies. These means of ...
s service by
Google Google LLC (, ) is an American multinational corporation and technology company focusing on online advertising, search engine technology, cloud computing, computer software, quantum computing, e-commerce, consumer electronics, and artificial ...
that provides
telephone call A telephone call, phone call, voice call, or simply a call, is the effective use of a connection over a telephone network between the calling party and the called party. Telephone calls are the form of human communication that was first enabl ...
s,
SMS Short Message Service, commonly abbreviated as SMS, is a text messaging service component of most telephone, Internet and mobile device systems. It uses standardized communication protocols that let mobile phones exchange short text messages, t ...
, and
mobile broadband Mobile broadband is the marketing term for Wireless broadband, wireless Internet access via mobile network, mobile (cell) networks. Access to the network can be made through a portable modem, wireless modem, or a Tablet computer, tablet/smartp ...
using
cellular network A cellular network or mobile network is a telecommunications network where the link to and from end nodes is wireless network, wireless and the network is distributed over land areas called ''cells'', each served by at least one fixed-locatio ...
s and
Wi-Fi Wi-Fi () is a family of wireless network protocols based on the IEEE 802.11 family of standards, which are commonly used for Wireless LAN, local area networking of devices and Internet access, allowing nearby digital devices to exchange data by ...
. Google Fi uses the
T-Mobile T-Mobile is the brand of telecommunications by Deutsche Telekom Deutsche Telekom AG (, ; often just Telekom, DTAG or DT; stylised as ·T·) is a partially state-owned German telecommunications company headquartered in Bonn and the largest telec ...
network. Google Fi is a service for US residents only, as of late 2023. The service was launched for the
Nexus 6 The Nexus 6 (codenamed Shamu) is a phablet co-developed by Google and Motorola Mobility that runs the Android operating system. It is the successor to the Nexus 5, and the sixth smartphone in the Google Nexus series, which is a family of Andr ...
, by invitation only, on April 22, 2015. The service was opened to the public on March 7, 2016. It began to work with additional device models, including the Pixel and Pixel XL
smartphone A smartphone is a mobile phone with advanced computing capabilities. It typically has a touchscreen interface, allowing users to access a wide range of applications and services, such as web browsing, email, and social media, as well as multi ...
s, on October 4, 2016. On November 28, 2018, Google rebranded Project Fi as Google Fi and made it work with more device models, including partially with
iPhone The iPhone is a line of smartphones developed and marketed by Apple that run iOS, the company's own mobile operating system. The first-generation iPhone was announced by then–Apple CEO and co-founder Steve Jobs on January 9, 2007, at ...
s. In 2023, it was once again renamed Google Fi Wireless.


History

Google Fi was announced exclusively for the
Nexus 6 The Nexus 6 (codenamed Shamu) is a phablet co-developed by Google and Motorola Mobility that runs the Android operating system. It is the successor to the Nexus 5, and the sixth smartphone in the Google Nexus series, which is a family of Andr ...
smartphone on April 22, 2015, on the Sprint and
T-Mobile T-Mobile is the brand of telecommunications by Deutsche Telekom Deutsche Telekom AG (, ; often just Telekom, DTAG or DT; stylised as ·T·) is a partially state-owned German telecommunications company headquartered in Bonn and the largest telec ...
networks. Because of high demand at launch, the service required that users receive invitations, which were gradually released throughout summer 2015. The invitation system was dropped on March 7, 2016. U.S. Cellular was added on June 8, 2016.
Three 3 (three) is a number, numeral and digit. It is the natural number following 2 and preceding 4, and is the smallest odd prime number and the only prime preceding a square number. It has religious and cultural significance in many societies ...
was added on July 12, 2016. In October 2016, Google added the ability to use Pixel and Pixel XL smartphones, and later introduced a Group Plan, letting subscribers add extra members to their plans. In February 2023, Google Fi and US Cellular discontinued their partnership, leaving T-Mobile as the only network usable with it in the US.


Features

Prior to the merger of Sprint and T-Mobile, Google Fi Wireless automatically switched between its partner networks depending on signal strength and speed. It automatically connects to open Wi-Fi hotspots while securing data with
encryption In Cryptography law, cryptography, encryption (more specifically, Code, encoding) is the process of transforming information in a way that, ideally, only authorized parties can decode. This process converts the original representation of the inf ...
through an automatic
VPN Virtual private network (VPN) is a network architecture for virtually extending a private network (i.e. any computer network which is not the public Internet) across one or multiple other networks which are either untrusted (as they are not c ...
. Phone calls transition to a
cellular network A cellular network or mobile network is a telecommunications network where the link to and from end nodes is wireless network, wireless and the network is distributed over land areas called ''cells'', each served by at least one fixed-locatio ...
if Wi-Fi coverage is lost. Google Fi Wireless users could originally use the now defunct
Google Hangouts Google Hangouts was a cross-platform instant messaging (IM) service developed by Google. It originally was a feature of Google+, becoming a standalone product in 2013, when Google also began integrating features from Google+ Messenger and Googl ...
on any phone, tablet, or computer to call and text. There is still a web interface for voice, texts, and voicemail available if you turn off RCS Chats in Google Messages. Google Fi Wireless also implements
VoLTE Voice over Long-Term Evolution (acronym VoLTE) is an LTE high-speed wireless communication standard for voice calls and SMS using mobile phones and data terminals. VoLTE has up to three times more voice and data capacity than older 3G UMTS an ...
as part of a staged rollout. In addition to using a phone's physical SIM card, Google Fi offers a Bring Your Own Device (BYOD) option whereby the customer uses their compatible phone (Google Pixel, Android or iPhone) using an
eSIM An eSIM (embedded SIM) is a form of SIM card that is embedded directly into a device as software installed onto a eUICC chip. First released in March 2016, eSIM is a global specification by the GSMA that enables remote SIM provisioning; end ...
(embedded SIM) virtual card to establish Google Fi as a standalone service or in conjunction with another provider. When a phone uses the DualSim, the phone owner can make and receive telephone calls from either Google Fi or the other mobile provider, but only one of the data service can be used at a time. In October 2021, Google Fi Wireless announced that it would allow end-to-end encrypted calls.


Plans

Monthly plans start at $20 per month and are
flat fee A flat fee, also referred to as a flat rate or a linear rate refers to a pricing structure that charges a single fixed fee for a service, regardless of usage. Less commonly, the term may refer to a rate that does not vary with usage or time of u ...
-based, paid at the beginning of each monthly billing cycle. All plans include unlimited calls and messaging. Money for unused data is credited back to the user's account, while overuse of data results in a charge of $10 per gigabyte. When outside the United States, cellular phone calls cost $0.20 per minute, data costs the same $10 per
gigabyte The gigabyte () is a multiple of the unit byte for digital information. The SI prefix, prefix ''giga-, giga'' means 109 in the International System of Units (SI). Therefore, one gigabyte is one billion bytes. The unit symbol for the gigabyte i ...
(i.e., there are no extra data charges outside of the US), and texting is free. Data is free at full speeds between 6 GB and 15 GB for the duration of the billing cycle with Bill Protection. After 15 GB, data continues to be free but will be throttled to unspecified speeds. A data-only SIM card can be used on tablets and other compatible devices, including the 2013 Nexus 7,
Nexus 9 The Nexus 9 (codenamed Volantis or Flounder) is a tablet computer co-developed by Google and HTC that runs the Android operating system. It is the fourth tablet in the Google Nexus series, a family of Android consumer devices marketed by Googl ...
, and iPad Air 2. The devices must be compatible with the T-Mobile network, and users can add up to 4 data-only SIM cards in one account (before July 2019 the limit was 9 data-only SIM cards in one account). A Group Plan, which allows users, referred to as "managers", to add other people, referred to as "members", to their subscription, costs an additional $15 per user. Group Plans let managers view data usage by member, set data notifications, add monthly allowances, and pause members' data usage. In June 2017, Group Plans were updated to feature "Group Repay", in which Google Fi Wireless automatically calculates each of the members' individual shares of the bill and allows for easy payments. Such payments can be a fixed amount, an individual's total usage, or only for data usage above the standard data allotment.


Reception

Nicole Lee of ''
Engadget Engadget ( ) is a technology news, reviews and analysis website offering daily coverage of gadgets, consumer electronics, video games, gaming hardware, apps, social media, streaming, AI, space, robotics, electric vehicles and other potentially ...
'' praised the service's plans, writing that "In the course of six months, I've barely touched my monthly 2 GB data allotment and frequently receive money back each month from unused data. I found myself paying a little more than $20 a month for Fi, which is the least I've paid for a cell phone service, ever." JR Raphael of ''
Computerworld ''Computerworld'' (abbreviated as CW) is a computer magazine published since 1967 aimed at information technology (IT) and Business computing, business technology professionals. Original a print magazine, ''Computerworld'' published its final pr ...
'' also praised the pricing strategy and network transitions. He noted that "Fi's customer support is ..actually a pretty good experience", elaborating that "if you need extra help, both interfaces offer the ability to get 24/7 support from a real person via phone or email."


See also

*
Google Fiber Google Fiber, Inc., sometimes stylized as GFiber, is a fiber broadband Internet service operated by Alphabet Inc. servicing a growing number of households in cities in 19 states across the United States. In mid-2016, Google Fiber was estimated ...
*
Google Voice Google Voice is a telephone service that provides a U.S. phone number to Google Account customers in the U.S. and Google Workspace (G Suite by October 2020) customers in Canada, Denmark, France, the Netherlands, Portugal, Spain, Sweden, Switz ...


References


External links

* {{Google LLC Fi Wireless Mobile virtual network operators