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The Operative Professional is a
public law Public law is the part of law that governs relations and affairs between legal persons and a government, between different institutions within a state, between different branches of governments, as well as relationships between persons that ...
higher professional qualification in the German education system and forms the second career level of the IHK professional qualification track, it is meant to be an alternative to an academic bachelor. This advanced training prepares the trainee for accountability of
middle management Middle management is the intermediate management level of a hierarchical organization that is subordinate to the executive management and responsible for "team leading" line managers and/or "specialist" line managers. Middle management is indire ...
and so the Operative Professional has extended know how and responsibility.


Position in the European Qualifications Framework

Within the
European Qualifications Framework The European Qualifications Framework (EQF) acts as a translation device to make national qualifications more readable across Europe, promoting workers' and learners' mobility between countries and facilitating their lifelong learning. The EQF ...
the Operative Professional lies at Level 6. Unlike a real bachelor degree, it is not part of the academic qualification track, but the professional qualification track and thus does not qualify the holder for masters studies. It does, however, enable access to bachelor studies at a technical college or university.


Certifications


Certified IT Systems Manager

They design technical optimised IT solutions in line with the market. They plan, manage and monitor IT development projects and take part in the leadership of employees.


Certified IT Business Manager

They lead independently and self-dependent IT projects. They are responsible for specific aims like chronological, financial, and
human resources Human resources (HR) is the set of people who make up the workforce of an organization, business sector, industry, or economy. A narrower concept is human capital, the knowledge and skills which the individuals command. Similar terms include ' ...
. They take part in the leadership of employees.


Certified IT Business Consultant

They counsel companies in questions of analysis, definition of aims, development and implementation of IT concepts. They consolidate the company by finding potential for
development Development or developing may refer to: Arts *Development (music), the process by which thematic material is reshaped * Photographic development *Filmmaking, development phase, including finance and budgeting * Development hell, when a proje ...
, helping to be competitive and expanding business opportunities. They also take part in the leadership of employees.


Certified IT Marketing Manager

They supply technically optimised market-conform IT solutions, lead the
marketing Marketing is the act of acquiring, satisfying and retaining customers. It is one of the primary components of Business administration, business management and commerce. Marketing is usually conducted by the seller, typically a retailer or ma ...
and purchasing of IT products and IT services. They support the company decisions with strategic information in trading and economical terms. They take part in the leadership of employees.


Admission requirements

For the
further education Further education (often abbreviated FE) in the United Kingdom and Ireland is additional education to that received at secondary school that is distinct from the higher education (HE) offered in universities and other academic institutions. It ...
“Operative Professional” you need the following requirements (§2 IT-RVO). :*
Apprenticeship Apprenticeship is a system for training a potential new practitioners of a trade or profession with on-the-job training and often some accompanying study. Apprenticeships may also enable practitioners to gain a license to practice in a regulat ...
in an IT-profession with 1 year of work experience and a qualification as an IT-specialist or :* Apprenticeship in another career with 2 year IT work experience and a qualification as an IT-specialist or :* 5 year IT
work experience Work may refer to: * Work (human activity), intentional activity people perform to support themselves, others, or the community ** Manual labour, physical work done by humans ** House work, housework, or homemaking ** Working animal, an ani ...
and qualification as an IT-specialist The qualification of IT-specialists is separated into 14 profiles. You find these profiles in the IT-Fortbildungsverordnung. The qualification “certified specialist” can be verified by: :* a
certification Certification is part of testing, inspection and certification and the provision by an independent body of written assurance (a certificate) that the product, service or system in question meets specific requirements. It is the formal attestatio ...
from the IHK or :* a certificate from a certification institute for personnel (DIN EN ISO/IEC 17024) or :* a certificate of training with the IT-specialist content or :* an employment reference which proves the IT-skills in broadness like the IT-specialist qualification. Dissident from this can be admitted who substantiates the skills with other certifications which authorise to participate in the exam.


Procedure of civil training

There are a range of training academies nationally which provide the
training Training is teaching, or developing in oneself or others, any skills and knowledge or fitness that relate to specific useful competencies. Training has specific goals of improving one's capability, capacity, productivity and performance. I ...
. There are different types of training models, from weekend schooling to full-time training systems.


Procedure of the training in the Bundeswehr

The qualification as an Operative Professional provides the
soldier A soldier is a person who is a member of an army. A soldier can be a Conscription, conscripted or volunteer Enlisted rank, enlisted person, a non-commissioned officer, a warrant officer, or an Officer (armed forces), officer. Etymology The wo ...
s with the necessary skills to manage all operational tasks optimally. This education is the perfect basis for returning to civil life and it offers interesting job prospects. The soldiers have the choice between different training places which provide the training as an Operative Professional. The places in Germany are:
Munich Munich is the capital and most populous city of Bavaria, Germany. As of 30 November 2024, its population was 1,604,384, making it the third-largest city in Germany after Berlin and Hamburg. Munich is the largest city in Germany that is no ...
, Bad Frankenhausen, Veitshöchheim,
Schwerin Schwerin (; Mecklenburgisch-Vorpommersch dialect, Mecklenburgisch-Vorpommersch Low German: ''Swerin''; Polabian language, Polabian: ''Zwierzyn''; Latin: ''Suerina'', ''Suerinum'') is the Capital city, capital and List of cities and towns in Germ ...
,
Regensburg Regensburg (historically known in English as Ratisbon) is a city in eastern Bavaria, at the confluence of the rivers Danube, Naab and Regen (river), Regen, Danube's northernmost point. It is the capital of the Upper Palatinate subregion of the ...
, Hof,
Karlsruhe Karlsruhe ( ; ; ; South Franconian German, South Franconian: ''Kallsruh'') is the List of cities in Baden-Württemberg by population, third-largest city of the States of Germany, German state of Baden-Württemberg, after its capital Stuttgart a ...
,
Berlin Berlin ( ; ) is the Capital of Germany, capital and largest city of Germany, by both area and List of cities in Germany by population, population. With 3.7 million inhabitants, it has the List of cities in the European Union by population withi ...
, Mölln (
Hamburg Hamburg (, ; ), officially the Free and Hanseatic City of Hamburg,. is the List of cities in Germany by population, second-largest city in Germany after Berlin and List of cities in the European Union by population within city limits, 7th-lar ...
),
Leipzig Leipzig (, ; ; Upper Saxon: ; ) is the most populous city in the States of Germany, German state of Saxony. The city has a population of 628,718 inhabitants as of 2023. It is the List of cities in Germany by population, eighth-largest city in Ge ...
,
Mainz Mainz (; #Names and etymology, see below) is the capital and largest city of the German state of Rhineland-Palatinate, and with around 223,000 inhabitants, it is List of cities in Germany by population, Germany's 35th-largest city. It lies in ...
,
Hanover Hanover ( ; ; ) is the capital and largest city of the States of Germany, German state of Lower Saxony. Its population of 535,932 (2021) makes it the List of cities in Germany by population, 13th-largest city in Germany as well as the fourth-l ...
und
Hilden Hilden () is a town in the German state of North Rhine-Westphalia. It is situated in the Mettmann (district), District of Mettmann, west of Solingen and east of Düsseldorf on the right side of the Rhine. It is a middle sized industrial town ...
.


Trainings procedure overview

* Phase I: core skills, ca. 10 weeks * Phase IIa:
Internship An internship is a period of work experience offered by an organization for a limited period of time. Once confined to medical graduates, internship is used to practice for a wide range of placements in businesses, non-profit organizations and g ...
, ca. 13 weeks interrupted by exam preparation and oral examination * Phase IIb: Exam preparation and exam Practical demonstration ca. 3 weeks * Phase III: Profile-Specific IT professional training ca. 12 weeks, at the end refers to written interim examination held for the professional qualification * PhaseIV: Final phase of the internship, ca. 13 weeks :Preparation of documentation :Submission of documentation :Preparation of project presentation * Phase V: Exam preparation and
oral examination The oral exam (also oral test or '; ' in German-speaking nations) is a practice in many schools and disciplines in which an examiner poses questions to the student in spoken form. The student has to answer the question in such a way as to demons ...


Exam, procedure and content

The IHK is a local organization of businesses whose goal is to further the interests of businesses. The IHK is responsible for the Operative Professional exam. The IHK-Exam subdivides into the following topics: * ØLeadership of
employee Employment is a relationship between two party (law), parties Regulation, regulating the provision of paid Labour (human activity), labour services. Usually based on a employment contract, contract, one party, the employer, which might be a cor ...
s and human resources management, * operational IT-processes and * specific IT- expert tasks


Leadership of employees and human resources management

Here we have two activity-oriented, integrated situation tasks (90 min. per task, together max. 240 min). The second part is a practical demonstration (max. 30 min. and 20 min. preparation time). The potential topics are: * prepare and perform a hiring interview or * prepare and perform an appraisal interview or * prepare and perform a trainings phase or * prepare and perform a personnel qualification


Operational IT-processes

The exam participants present a project suggestion to the IHK. The deadline will be given by the IHK. This project suggestion is part of the written documentation. Resulting of this presentation is an objective agreement between the trainee and the
examination board An examination board (or exam board) is an organization that sets examinations, is responsible for marking them, and distributes the results. Some are run by governmental entities; some are run as not-for-profit organizations. List of national ex ...
. This objective agreement describes the content of the project documentation. If the documentation is conform to the objective agreement the trainee has to present the documentation to the examination board of IHK. The presentation should be at least 20 min. and at maximum 30 min. The trainee should use more than one media, for example PowerPoint, Flipchart and
Overhead projector An overhead projector (often abbreviated to OHP), like a Movie projector, film or slide projector, uses light to Projector, project an enlarged image on a Projection screen, screen, allowing the view of a small document or picture to be shared ...
. After the presentation the technical discussion follows, the presentation and the technical discussion should take a minimum of 60 and a maximum of 90 min. altogether. The topic of the technical discussion does not have to be the topic of the presentation.


Specific IT- expert tasks

Every profile has its own test exercises. In this exam you will find 3 case scenarios with a handling time up to 150 min. per scenario but together a maximum of 540 min. One part is in English but can be answered in
German German(s) may refer to: * Germany, the country of the Germans and German things **Germania (Roman era) * Germans, citizens of Germany, people of German ancestry, or native speakers of the German language ** For citizenship in Germany, see also Ge ...
.


How to score and how to pass

You have to pass the exams at least with acceptable results but the part operational IT-processes will count double compared with the other parts. Exam „operational IT-processes ": Ø* The documentation and the presentation are balanced. Exam „specific IT- expert tasks" and " leadership of employees and human resources management ": Ø* The overall result is the
arithmetic Arithmetic is an elementary branch of mathematics that deals with numerical operations like addition, subtraction, multiplication, and division. In a wider sense, it also includes exponentiation, extraction of roots, and taking logarithms. ...
average of the single results. If the trainee passed in the exam “leadership of employees and human resources management” in the part preparing and performing a training phase or preparing and performing a personnel qualification and also passed the Operative Professional overall, he has the qualification to train job trainees in an apprenticeship.


References

{{Reflist Professional titles and certifications