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Microtargeting is the use of online data to tailor advertising messages to individuals, based on the identification of recipients’ personal vulnerabilities. Such tactics can be used for promoting a product or a political candidate. Direct marketing datamining techniques that are used often involve predictive
market segmentation In marketing, market segmentation is the process of dividing a broad consumer or business market, normally consisting of existing and potential customers, into sub-groups of consumers (known as ''segments'') based on some type of shared characte ...
(aka
cluster analysis Cluster analysis or clustering is the task of grouping a set of objects in such a way that objects in the same group (called a cluster) are more similar (in some sense) to each other than to those in other groups (clusters). It is a main task of ...
). Microtargeting's tactics rely on transmitting a tailored message to a subgroup on the basis of unique information about that subgroup. Microtargeting is increasingly used by
political parties A political party is an organization that coordinates candidates to compete in a particular country's elections. It is common for the members of a party to hold similar ideas about politics, and parties may promote specific ideological or pol ...
and in
election campaign A political campaign is an organized effort which seeks to influence the decision making progress within a specific group. In democracies, political campaigns often refer to electoral campaigns, by which representatives are chosen or referend ...
s, including
Australia Australia, officially the Commonwealth of Australia, is a Sovereign state, sovereign country comprising the mainland of the Australia (continent), Australian continent, the island of Tasmania, and numerous List of islands of Australia, sma ...
, the
United States The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 states, a federal district, five major unincorporated territorie ...
Republican and Democratic political parties, as well as candidates who track individual voters and identify potential supporters. They use various means of communication such as direct mail, phone calls, home visits, television, radio, web advertising, email, and text messaging, among others, to communicate with voters, crafting messages to build support for fundraising, campaign events, volunteering, and eventually to turn them out to the polls on the
election An election is a formal group decision-making process by which a population chooses an individual or multiple individuals to hold public office. Elections have been the usual mechanism by which modern representative democracy has opera ...
day. Microtargeting can also be used, sometimes by foreign actors, to spread
disinformation Disinformation is false information deliberately spread to deceive people. It is sometimes confused with misinformation, which is false information but is not deliberate. The English word ''disinformation'' comes from the application of the L ...
about political candidates and events among target groups. For example, during the 2016 U.S. election, Russian disinformation campaigns targeted
Facebook Facebook is an online social media and social networking service owned by American company Meta Platforms. Founded in 2004 by Mark Zuckerberg with fellow Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dustin M ...
followers and now-defunct Cambridge Analytica exploited their data. Concerns about the legality and restriction of microtargeting have been raised in both Europe and the United States.


History

Although some of the tactics of microtargeting had been used in
California California is a U.S. state, state in the Western United States, located along the West Coast of the United States, Pacific Coast. With nearly 39.2million residents across a total area of approximately , it is the List of states and territori ...
since 1992, it really started to be used nationally only in
2004 2004 was designated as an International Year of Rice by the United Nations, and the International Year to Commemorate the Struggle Against Slavery and its Abolition (by UNESCO). Events January * January 3 – Flash Airlines Flight 6 ...
.Chad Vander Veen, Zeroing In
www.govtech.net, Jan 2, 2006
, accessed November 1, 2006.
In that year,
Karl Rove Karl Christian Rove (born December 25, 1950) is an American Republican political consultant, policy advisor, and lobbyist. He was Senior Advisor and Deputy Chief of Staff during the George W. Bush administration until his resignation on August 3 ...
, along with
Blaise Hazelwood Blaise Hazelwood, a Republican strategist and consultant in the United States, is the owner of Grassroots Targeting, LLC, a microtargeting company. Hazelwood first came to prominence as the driver behind the “72-Hour Task Force” in 2001, the ...
at the
Republican National Committee The Republican National Committee (RNC) is a U.S. political committee that assists the Republican Party of the United States. It is responsible for developing and promoting the Republican brand and political platform, as well as assisting in fu ...
, used it to reach voters in 18 states that George W. Bush's reelection campaign was not able to reach by other means. The results were greater contacts with likely Bush voters. For example, in
Iowa Iowa () is a state in the Midwestern region of the United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west. It is bordered by six states: Wisconsin to the northeast, Illinois to the ...
the campaign was able to reach 92% of eventual Bush voters (compared to 50% in
2000 File:2000 Events Collage.png, From left, clockwise: Protests against Bush v. Gore after the 2000 United States presidential election; Heads of state meet for the Millennium Summit; The International Space Station in its infant form as seen from ...
) and in
Florida Florida is a state located in the Southeastern region of the United States. Florida is bordered to the west by the Gulf of Mexico, to the northwest by Alabama, to the north by Georgia, to the east by the Bahamas and Atlantic Ocean, and to ...
it was able to reach 84% (compared to 50% in 2000). Yochi J. Dreazen, Democrats, Playing Catch-Up, Tap Database to Woo Potential Voters, ''The Wall Street Journal'', October 31, 2006, A1. Much of this pioneering work was done by
Alex Gage Alex is a given name. It can refer to a shortened version of Alexander, Alexandra, Alexis. People Multiple *Alex Brown (disambiguation), multiple people *Alex Gordon (disambiguation), multiple people *Alex Harris (disambiguation), multiple peop ...
and his firm, TargetPoint Consulting. Also in 2004,
Jeff Ballabon Jeff (Jeffrey) Ballabon is an American Mass media, media executive, lobbying, lobbyist, political advisor, and consultant. Early life Ballabon was born and raised in an Orthodox Jewish family in New York City. He received undergraduate degrees ...
, a senior executive at niche content publisher and Internet giant
Primedia, Inc. RentPath Inc. is a media company that owns Rent.com, ApartmentGuide.com, Lovely, and Rentals.com, which combined see 16 million visitors each month. It was previously called K-III and PriMedia. The company was acquired by Redfin in April 2021. H ...
, owner of About.com, independently engaged in a form of microtargeting for the Jewish vote.
According to people familiar with the campaign, he advised the White House on how to reach each of the dozens of distinct Orthodox communities-Syrian and Hungarian, Hasidic and Haredi
" Ballabon's efforts also succeeded, with
The Forward ''The Forward'' ( yi, פֿאָרווערטס, Forverts), formerly known as ''The Jewish Daily Forward'', is an American news media organization for a Jewish American audience. Founded in 1897 as a Yiddish-language daily socialist newspaper, ' ...
reporting that Ballabon
basically created a new demographic this election cycle...he helped put his fellow Orthodox Jews on the map as a separate Republican Party constituency. He — or rather, President Bush — was rewarded royally when as many as 80% of Orthodox Jews nationally gave their vote to the GOP ticket.
Democrats did limited microtargeting in 2004, with some crediting microtargeting for Kerry's win in Iowa in 2004. Some news accounts credited Republican superiority in that area for victories in that election cycle. Democrats later developed microtargeting capabilities for the 2006 election cycle. "It's no secret that the other side epublicansfigured this out a little sooner", said Josh Syrjamaki, director of the Minnesota chapter of
America Votes America Votes is a 501(c)(4) organization that aims "to coordinate and promote progressive issues." America Votes leads national and state-based coalitions to advance progressive policies and increase voter turnout for Democratic Party candidates. ...
in October 2006. "They've had four to six years' jump on us on this stuff...but we feel like we can start to catch up."Dan Balz, Democrats Aim to Regain Edge In Getting Voters to the Polls, ''Washington Post'', October 8, 2006, accessed November 7, 2006

/ref> In India, firms like EdwardGlobal were first to combine Microtargeting with Geofencing. In the
2016 United States presidential election The 2016 United States presidential election was the 58th quadrennial presidential election, held on Tuesday, November 8, 2016. The Republican ticket of businessman Donald Trump and Indiana governor Mike Pence defeated the Democratic ticket ...
, Cambridge Analytica played a role in first promoting
Ted Cruz Rafael Edward "Ted" Cruz (; born December 22, 1970) is an American politician and attorney serving as the junior United States Senator from Texas since 2013. A member of the Republican Party, Cruz served as Solicitor General of Texas from ...
and, eventually,
Donald Trump Donald John Trump (born June 14, 1946) is an American politician, media personality, and businessman who served as the 45th president of the United States from 2017 to 2021. Trump graduated from the Wharton School of the University of Pe ...
. However, the claims of Cambridge Analytica's influence, made by its managers, have not been proven, and Cruz's opponent Ben Carson was ultimately unsuccessful even though he, too, involved Cambridge Analytica in his campaign.


Method

Microtargeting is a form of targeting that uses recent technological developments to gather large amounts of online data. The data from people's digital footprints is analysed to create and convey messages that reflect an individual's preferences and personality. Research has shown that such digital footprints can be used to accurately and unobtrusively predict psychological traits and states of large groups of people. Microtargeting is a modification of a practice used by commercial direct marketers. It would not be possible on a large scale without the development of large and sophisticated
database In computing, a database is an organized collection of data stored and accessed electronically. Small databases can be stored on a file system, while large databases are hosted on computer clusters or cloud storage. The design of databases sp ...
s that contain data about as many voters as possible. The database essentially tracks voter habits in the same ways that companies like
Visa Visa most commonly refers to: *Visa Inc., a US multinational financial and payment cards company ** Visa Debit card issued by the above company ** Visa Electron, a debit card ** Visa Plus, an interbank network *Travel visa, a document that allows ...
track consumer spending habits. The Republican National Committee's database is called
Voter Vault The Voter Vault is a database of voters in the United States used by the Republican Party (United States), Republican Party. Construction started in the 1990s, and it was first used in 2002. By 2004 it had about 168 million entries. By around 2019 ...
. The Democratic National Committee effort is called VoteBuilder. A parallel Democratic effort is being developed by
Catalist Catalist is a for-profit corporation based in Washington, D.C., that operates a voter database and works for progressive causes. History Catalist was founded as Data Warehouse, LL