Messaging spam, sometimes called SPIM, is a type of
spam
Spam most often refers to:
* Spam (food), a consumer brand product of canned processed pork of the Hormel Foods Corporation
* Spamming, unsolicited or undesired electronic messages
** Email spam, unsolicited, undesired, or illegal email messages
...
targeting users of
instant messaging
Instant messaging (IM) technology is a type of synchronous computer-mediated communication involving the immediate ( real-time) transmission of messages between two or more parties over the Internet or another computer network. Originally involv ...
(IM) services, SMS, or private messages within websites.
Instant messaging applications

Instant messaging systems, such as
Telegram
Telegraphy is the long-distance transmission of messages where the sender uses symbolic codes, known to the recipient, rather than a physical exchange of an object bearing the message. Thus flag semaphore is a method of telegraphy, whereas pi ...
,
WhatsApp
WhatsApp (officially WhatsApp Messenger) is an American social media, instant messaging (IM), and voice-over-IP (VoIP) service owned by technology conglomerate Meta. It allows users to send text, voice messages and video messages, make vo ...
,
Twitter Direct Messaging,
Kik,
Skype
Skype () was a proprietary telecommunications application operated by Skype Technologies, a division of Microsoft, best known for IP-based videotelephony, videoconferencing and voice calls. It also had instant messaging, file transfer, ...
and
Snapchat
Snapchat is an American multimedia social media and instant messaging app and service developed by Snap Inc., originally Snapchat Inc. One of the principal features of the app are that pictures and messages, known as "snaps", are usually availa ...
are all targets for spammers. Many IM services are publicly linked to
social media platforms, which may include information on the user such as age, sex, location and interests. Advertisers and scammers can gather this information, sign on to the service, and send unsolicited messages which could contain
scam links, pornographic material, malware or ransomware. With most services users can report and block spam accounts, or set privacy settings so only contacts can contact them.
Countermeasures
* Many users choose to receive IMs only from people already on their contact list.
* In corporate settings, spam over IM is blocked by IM spam blockers like those from
Actiance,
ScanSafe, and
Symantec.
* IM providers like
Kik have a "report user" button, which sends a chatlog to the
IM administrators who can then take action.
Pornographic IM spambots
Spam-bots often sign on to popular messaging services like
Kik or
Skype
Skype () was a proprietary telecommunications application operated by Skype Technologies, a division of Microsoft, best known for IP-based videotelephony, videoconferencing and voice calls. It also had instant messaging, file transfer, ...
to spread
pornographic images. Often if the user responds they receive a
URL
A uniform resource locator (URL), colloquially known as an address on the Web, is a reference to a resource that specifies its location on a computer network and a mechanism for retrieving it. A URL is a specific type of Uniform Resource Identi ...
inviting them to a
private livestream that will ask them to enter
credit card details for "age verification".
These bots target random usernames; this often results in minors receiving unsolicited pornographic images.
On Windows NT-based systems

In 2002, a number of spammers began abusing the
Windows Messenger service, a function of Windows designed to allow administrators to send alerts to users' workstations (not to be confused with
Windows Messenger or
Windows Live Messenger
MSN Messenger (also known colloquially simply as MSN), later rebranded as Windows Live Messenger, was a Cross-platform software, cross-platform instant messaging client, instant-messaging client developed by Microsoft. It connected to the now-di ...
, a free
instant messaging
Instant messaging (IM) technology is a type of synchronous computer-mediated communication involving the immediate ( real-time) transmission of messages between two or more parties over the Internet or another computer network. Originally involv ...
application) in
Microsoft
Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
's
Windows NT
Windows NT is a Proprietary software, proprietary Graphical user interface, graphical operating system produced by Microsoft as part of its Windows product line, the first version of which, Windows NT 3.1, was released on July 27, 1993. Original ...
-based operating systems. Messenger Service spam appears as normal
dialog box
In computing, a dialog box (also simply dialog) is a graphical control element in the form of a small window that communicates information to the user and prompts them for a response.
Dialog boxes are classified as " modal" or "modeless", dep ...
es containing the spammer's message. These messages are easily blocked by
firewalls configured to block
packets to the
NetBIOS
NetBIOS () is an acronym for Network Basic Input/Output System. It provides services related to the session layer of the OSI model allowing applications on separate computers to communicate over a local area network. As strictly an API, Net ...
ports 135-139 and 445 as well as unsolicited
UDP packets to ports above 1024. Additionally,
Windows XP Service Pack 2 disables the Messenger Service by default.
Messenger Service spammers frequently send messages to vulnerable Windows machines with a
URL
A uniform resource locator (URL), colloquially known as an address on the Web, is a reference to a resource that specifies its location on a computer network and a mechanism for retrieving it. A URL is a specific type of Uniform Resource Identi ...
. The message promises the user to eradicate spam messages sent via the Messenger Service. The URL leads to a
website
A website (also written as a web site) is any web page whose content is identified by a common domain name and is published on at least one web server. Websites are typically dedicated to a particular topic or purpose, such as news, educatio ...
where, for a fee, users are told how to disable the Messenger service. Though the Messenger is easily disabled for free by the user, this works because it creates a perceived need and then offers an immediate solution.
In opinion-based recommender systems
In an opinion based
recommender system
A recommender system (RecSys), or a recommendation system (sometimes replacing ''system'' with terms such as ''platform'', ''engine'', or ''algorithm'') and sometimes only called "the algorithm" or "algorithm", is a subclass of information fi ...
, an important concern is how to evaluate the user-generated reviews on the items. One of the purpose of this evaluation is to identify malicious or spam reviews. Poorly written reviews are considered helpless to the recommender system. However, even if a review is well generated, they can still be harmful to the recommender system by their biased prejudice to form an actual advertisement or slander towards a target item.
Current approach of spam detection methods includes analyzing the spam text and identifying the spam reviewers by their reviews and activities. For the first kind, a
machine learning
Machine learning (ML) is a field of study in artificial intelligence concerned with the development and study of Computational statistics, statistical algorithms that can learn from data and generalise to unseen data, and thus perform Task ( ...
application on review text has been developed. For the second kind, researchers use network motif analysis technique to identify spam reviewers by their recurring reviewing activity.
[O'Callaghan, Derek, et al. "Network analysis of recurring YouTube spam campaigns." ''arXiv preprint arXiv:1201.3783'' (2012).]
References
{{Spamming