Manual fare collection is the practice of collecting
fare
A fare is the fee paid by a passenger for use of a public transport system: rail, bus, taxi, etc. In the case of air transport, the term airfare is often used. Fare structure is the system set up to determine how much is to be paid by various p ...
s manually (without the aid of an automated machine). "Fare collection" generally refers to the collection of fares in the transport industry in return for a
ticket
Ticket or tickets may refer to:
Slips of paper
* Lottery ticket
* Parking ticket, a ticket confirming that the parking fee was paid (and the time of the parking start)
* Toll ticket, a slip of paper used to indicate where vehicles entered a to ...
or passes to travel. Commonly used on buses and train transport systems (in the UK; in
Poland
Poland, officially the Republic of Poland, is a country in Central Europe. It extends from the Baltic Sea in the north to the Sudetes and Carpathian Mountains in the south, bordered by Lithuania and Russia to the northeast, Belarus and Ukrai ...
, for example, buying and validating the tickets by machine is the passenger's task; the passengers enter the bus through any of the doors and buying a ticket from the driver is an option where there is no automatic selling machine or if somebody forgets to buy a ticket before), manual fare collection is increasingly becoming
obsolete
Obsolescence is the process of becoming antiquated, out of date, old-fashioned, no longer in general use, or no longer useful, or the condition of being in such a state. When used in a biological sense, it means imperfect or rudimentary when comp ...
with the introduction of
smart card
A smart card (SC), chip card, or integrated circuit card (ICC or IC card), is a card used to control access to a resource. It is typically a plastic credit card-sized card with an Embedded system, embedded integrated circuit (IC) chip. Many smart ...
s such as the
Transport for London
Transport for London (TfL) is a local government body responsible for most of the transport network in London, United Kingdom.
TfL is the successor organization of the London Passenger Transport Board, which was established in 1933, and His ...
'
Oyster card
The Oyster card is a Payment#Types_and_methods_of_payment, payment method for public transport in London and some surrounding areas. A standard Oyster card is a blue ISO/IEC 7810, credit-card-sized Stored-value card, stored-value contactless ...
'. However, in the face of this trend, some companies have opted to retain more traditional methods of manual fare collection to both save money (automatic equipment is expensive) and ensure reliability. In the
United Kingdom
The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Northwestern Europe, off the coast of European mainland, the continental mainland. It comprises England, Scotlan ...
, examples of this can be seen on the Transport for London Heritage lines and the
FirstGroup
FirstGroup plc is a British multi-national transport group, based in Aberdeen, Scotland.FTR routes in
York
York is a cathedral city in North Yorkshire, England, with Roman Britain, Roman origins, sited at the confluence of the rivers River Ouse, Yorkshire, Ouse and River Foss, Foss. It has many historic buildings and other structures, such as a Yor ...
,
Leeds
Leeds is a city in West Yorkshire, England. It is the largest settlement in Yorkshire and the administrative centre of the City of Leeds Metropolitan Borough, which is the second most populous district in the United Kingdom. It is built aro ...
,
Luton
Luton () is a town and borough in Bedfordshire, England. The borough had a population of 225,262 at the 2021 census.
Luton is on the River Lea, about north-west of London. The town's foundation dates to the sixth century as a Saxon settleme ...
, and
Swansea
Swansea ( ; ) is a coastal City status in the United Kingdom, city and the List of urban areas in the United Kingdom, second-largest city of Wales. It forms a Principal areas of Wales, principal area, officially known as the City and County of ...
where bus conductors (dubbed 'customer hosts') have returned to work. The other reason(with lowering prices of electronics, and in most cases need to buy it once) may be for Heritage routes - tradition "look", for other routes(because of quite high monthly labor cost in UK) agreements and strong unions with the tries from politics to lower the unemployment rate by making overworking in public service.
In
China
China, officially the People's Republic of China (PRC), is a country in East Asia. With population of China, a population exceeding 1.4 billion, it is the list of countries by population (United Nations), second-most populous country after ...
, some rural
China Railway
China State Railway Group Co., Ltd., doing business as China Railway (CR), is the national passenger and freight railroad corporation of the China, People's Republic of China.
China Railway operates passenger and freight Rail transport in Chi ...
Classic Rail routes, such as the once-daily slow train between Jiagedaqi and Gulian (west of Mohe) in the north end of the country, use manual fare collection onboard the train, since many stops along the line do not have ticket offices or gates. Tickets for trips at these small stops are not sold on 12306.cn, China Railway's official website. Instead, passengers present their
ID cards
An identity document (abbreviated as ID) is a document proving a person's identity.
If the identity document is a plastic card it is called an ''identity card'' (abbreviated as ''IC'' or ''ID card''). When the identity document incorporates a ...
Alipay
Alipay () is a third-party mobile and online payment platform, established in Hangzhou, China in February 2004 by Alibaba Group and its founder Jack Ma. In 2015, Alipay moved its headquarters to Pudong, Shanghai, although its parent company ...
, and the conductor will issue an e-ticket onboard the train.
Equipment
A range of fare collection equipment has been developed over the last century in the United Kingdom.
Cash bag
A conductor may carry a cash bag in which cash is kept, thus making it easier while issuing tickets.
Coin dispenser
Perhaps the biggest development in manual fare collection is the coin dispenser, distributed by Jacques L. Galef. Mounted either in a driver's cab or on the belt of a conductor, the coin dispenser usually takes the form of a number of
tubes
Tube or tubes may refer to:
* ''Tube'' (2003 film), a 2003 Korean film
* "Tubes" (Peter Dale), performer on the Soccer AM television show
* Tube (band), a Japanese rock band
* Tube & Berger, the alias of dance/electronica producers Arndt Röri ...
fitted in a line together. Each tube holds a different denomination and tends to have some sort of
trigger
Trigger may refer to:
Arts, entertainment and media Fictional entities
* Trigger (''Only Fools and Horses''), in the TV sitcom
* Trigger Argee, in science fiction short stories by James H. Schmitz
* Devil Trigger, a transformation ability of ...
which will release the coin from the bottom. In Britain, the Quick-Change and Pendamatic units, for example, has labelled plastic
funnel
A funnel is a tube or pipe that is wide at the top and narrow at the bottom, used for guiding liquid or powder into a small opening.
Funnels are usually made of stainless steel, aluminium, glass, or plastic. The material used in its constructi ...
s at the top, which filter the coins into the tube. A trigger on the front of the machine then releases the coin by pushing a kicker, which holds the coin, forward in a pivotal motion. Other models in Britain, the Cambist and Metro Coin Dispensers, works on a similar principle but also have the option to be attached to the fare collection table allowing the operator (usually the bus driver) to simply slide the coins into the respective tubes. Generally, coin dispensers in the UK are configured with the £1 coin to the left (as the machine faces you), then the 50 p, 20p, 10p, 5p, 2p, 1p. However, some operators have customised their dispensers to better suit their individual needs.
tray
A tray is a shallow platform designed for the carrying of items. It can be fashioned from numerous materials, including silver, brass, sheet iron, paperboard, wood, melamine, and molded pulp. Trays range in cost from inexpensive molded pulp tray ...
s which can be fitted to bus driver doors to allow the customer to put the fare down. These are common on most buses in the United Kingdom now, since they facilitate quick payment and also allow for the driver to have a screen protecting his cab, yet still securely collect change (the tray is placed with a small gap above it to allow room for the drivers hand to pass through).
See also
*
Automated cash handling
Automated cash handling refers to the process of dispensing, counting, and tracking cash within various business environments using software and hardware devices such as banknote processing. Automated cash handling is used by banks, retail store ...