Healthcare in Kent has, from 1 July 2022, been mainly the responsibility of the Kent & Medway
Integrated Care Board
In England, an integrated care system (ICS) is a statutory partnership of organisations who plan, buy, and provide health and care services in their geographical area. The organisations involved include the NHS, local authorities, voluntary and ch ...
. Certain specialised services are directly commissioned by
NHS England
NHS England, officially the NHS Commissioning Board, is an executive non-departmental public body of the Department of Health and Social Care. It oversees the budget, planning, delivery and day-to-day operation of the commissioning side of th ...
, coordinated through the South East integrated regional team. Some NHS England structures are aligned on a Kent and Medway basis, others on a South East basis and there is liaison with London to provide many tertiary (highly specialised) healthcare services.

History
From 1947 to 1965 NHS services in Kent were managed by the South-East Metropolitan
Regional Hospital Board
In geography, regions, otherwise referred to as zones, lands or territories, are areas that are broadly divided by physical characteristics (physical geography), human impact characteristics (human geography), and the interaction of humanity and t ...
(RHB). In 1974 the boards were abolished and replaced by
regional health authorities (RHA). The whole of Kent came under the South East Metropolitan RHA. Regions were reorganised in 1996 and Kent came under the South Thames Regional Health Authority. Kent had an
area health authority (AHA) from 1974 until 1982 when it was divided into five
district health authorities (DHA): Canterbury and Thanet; Dartford and Gravesham; Maidstone; Medway; South East Kent; and Tunbridge Wells. In 1993 these were amalgamated into two - West Kent and East Kent. Regional health authorities were reorganised and renamed
strategic health authorities (SHA) in 2002. Kent was under Kent and Medway SHA. In 2006 regions were again reorganised and Kent came under NHS South East Coast until that was abolished in 2013. There were three
primary care trust
Primary care trusts (PCTs) were part of the National Health Service in England from 2001 to 2013. PCTs were largely administrative bodies, responsible for commissioning primary, community and secondary health services from providers. Until 31 May ...
s (PCTs) for the area: NHS Eastern and Coastal Kent; NHS West Kent; NHS Medway up until April 2013. After this eight
clinical commissioning group
Clinical commissioning groups (CCGs) were NHS organisations set up by the Health and Social Care Act 2012 to organise the delivery of NHS services in each of their local areas in England. On 1 July 2022 they were abolished and replaced by Inte ...
s (CCGs) were established, being Canterbury and Coastal; Dartford Gravesham and Swanley; Medway; South Kent Coast; Swale; Thanet; West Kent; and Ashford. These were given conditional approval to amalgamate in October 2019 and this progressed with formal approval on 20 March 2020 to the formation of the Kent & Medway Clinical Commissioning Group (CCG) on 1 April 2020. This contributed to the Kent & Medway
Integrated Care System (ICS) until the creation in 1st July 2022 of the
Integrated Care Board
In England, an integrated care system (ICS) is a statutory partnership of organisations who plan, buy, and provide health and care services in their geographical area. The organisations involved include the NHS, local authorities, voluntary and ch ...
(ICB) by the
Health and Care Act 2022.
Sustainability and transformation plans
Kent (and Medway) formed a
sustainability and transformation plan
In England, a sustainability and transformation plan (STP) is a non-statutory requirement which promotes integrated provision of healthcare, including purchasing and commissioning, within each geographical area of the National Health Service. The ...
area in March 2016 with Glenn Douglas, the Chief Executive of
Maidstone and Tunbridge Wells NHS Trust as its leader. He was appointed accountable officer for all six CCGs in March 2018, having left the Trust. The subsequent establishment of a Kent & Medway Clinical Commissioning Group in 2020 evolved from this structure.
In February 2018 it was reported that the Encompass project in Whitstable, Faversham & Canterbury had seen a 7.3% reduction in the emergency admissions rate in the area between 2014-15 and the 12 months to September 2017.
A health and social care shared record system, the Kent and Medway Care Record, was launched in the county in December 2020. It includes data feeds from the four acute hospital trusts, three community services providers, two community-based mental health services providers, 225 main GP practices and 85 branch sites, and around 466 social care teams based in local authorities. Patients are able to access their own records.
Commissioning issues
Community services are provided by
Kent Community Health NHS Foundation Trust and
Medway Community Healthcare. Community services in north Kent were transferred to
Virgin Care by Swale CCG and Dartford, Gravesham and Swanley CCG in January 2016 in a contract for £18 million a year for the next seven years from April 2016 with an option to extend by a further three years.
Kent Community Health NHS Foundation Trust started proceedings for a
judicial review
Judicial review is a process under which executive, legislative and administrative actions are subject to review by the judiciary. A court with authority for judicial review may invalidate laws, acts and governmental actions that are incom ...
of the decision in February 2016. They claimed that Virgin could not deliver the contract.
West Kent Clinical Commissioning Group cancelled all 1,700 non-emergency operations due before April in February 2017 to save £3.2 million by delaying them until the new financial year.
It appeared in February 2018 that all the eight CCGs in Kent and Medway were contemplating a merger.
Financial issues in three of the four East Kent CCGs and all four being placed in special measures resulted in August 2018 of an amalgamation of management functions (some other commissioning functions had been long aligned)
The clinical commissioning groups in Kent were asked in September 2018 to find an extra £2 million a year for the wheelchair service, operated by
Millbrook Healthcare Millbrook Healthcare is a provider of community equipment services, wheelchair services, and Technology Enabled Care services. It also runs a home improvement agency and was awarded the Foundations HIA Service of the Year Award 2017.
The firm is b ...
, which has a contract worth £6.2 million a year because of the increasing complexity of cases.
Primary and community care
There were 262 GP practices in the county in 2017 but a process of consolidation and reorganisation is current.
Out-of-hours service
Out-of-hours services are the arrangements to provide access to healthcare at times when General Practitioner surgeries are closed; in the United Kingdom this is normally between 6.30pm and 8am, at weekends, at Bank Holidays and sometimes if t ...
s are provided b
IC24 In East Kent they were taken over by Primecare in early 2017. The contract envisaged integrating
NHS 111
111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and parts of Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health ...
and GP
out-of-hours service
Out-of-hours services are the arrangements to provide access to healthcare at times when General Practitioner surgeries are closed; in the United Kingdom this is normally between 6.30pm and 8am, at weekends, at Bank Holidays and sometimes if t ...
s. Primecare was placed in special measures in August 2017 by the
Care Quality Commission
The Care Quality Commission (CQC) is an executive non-departmental public body of the Department of Health and Social Care of the United Kingdom. It was established in 2009 to regulate and inspect health and social care services in England.
...
after it was rated inadequate – only seven months after it started full operations. It is to hand back the 3 year contract in July 2018.
Whitstable is one of the areas selected to pilot Multispecialty community providers, under the
Five Year Forward View. Whitstable Medical Practice, with 53,000 patients, is one of the largest in England and is proposing to build a new community hospital and a "teaching nursing home". The practice already has an ambulance response base, a minor injury clinic, a fracture clinic and acommunity pharmacy. It employs 25 consultants, and the local acute trust also rents space for outpatients. The multispecialty community provider is to develop into a super-practice of 17 practices and 125 GPs, with a population of 160,000 patients.
Palliative care is provided by
Demelza Hospice Care for Children
Demelza Hospice Care for Children is a Children's hospice and a registered charity (no. 1039561) based in Kent, England, providing palliative, respite, end-of-life and bereavement care to life-limited children and young adults, and their familie ...
and for adults the Pilgrims Hospices in East Kent, and elsewhere in Kent by the Heart of Kent Hospice, Hospice In The Weald, Ellenor Hospice and Wisdom hospice. .
Virgin Care secured a seven year £126 million contract to run services in community hospitals in Dartford, Gravesham, Swanley and Swale in January 2016. From December 2021, after a take over, it was renamed HCRG Care Group. These services were formerly provided by
Kent Community Health NHS Foundation Trust. The wheelchair service was transferred to
Millbrook Healthcare Millbrook Healthcare is a provider of community equipment services, wheelchair services, and Technology Enabled Care services. It also runs a home improvement agency and was awarded the Foundations HIA Service of the Year Award 2017.
The firm is b ...
in April 2017.
Dermatology services in North and East Kent are provided by DMC Healthcare. The contract in north Kent was suspended in June 2020 because of concerns about long waiting times for treatment.
The practice at Sheppey Community Hospital was run by DMC Healthcare from 2009 on an
alternative provider medical services contract which was terminated in 2021. The company's contract to run practices in Chatham was terminated in 2020.
Acute care
The main providers of NHS acute hospital care in the county are
East Kent Hospitals University NHS Foundation Trust,
Medway NHS Foundation Trust,
Maidstone and Tunbridge Wells NHS Trust and
Dartford and Gravesham NHS Trust. In September 2015 the South Kent Coast
Clinical Commissioning Group
Clinical commissioning groups (CCGs) were NHS organisations set up by the Health and Social Care Act 2012 to organise the delivery of NHS services in each of their local areas in England. On 1 July 2022 they were abolished and replaced by Inte ...
set up a contract with the
Centre Hospitalier de Calais
Center or centre may refer to:
Mathematics
* Center (geometry), the middle of an object
* Center (algebra), used in various contexts
** Center (group theory)
** Center (ring theory)
* Graph center, the set of all vertices of minimum eccentrici ...
for patients to travel to France for general surgery, gynaecology, cataract surgery, pain management and orthopaedics. The French hospital had been arranging English classes for nurses. Patients would have to meet their own travel costs.
Inpatient specialist vascular services in the county were centralised to the Kent & Canterbury Hospital, as neither Medway nor East Kent had sufficient staff, activity or facilities on their own for safe services. There are plans to consolidate the six existing stroke centres offering immediate stroke care to three, and to establish a thrombectomy centre, as at present patients have to be taken by air ambulance to
St George’s Hospital
St George's Hospital is a large teaching hospital in Tooting, London. Founded in 1733, it is one of the UK's largest teaching hospitals and one of the largest hospitals in Europe. It is run by the St George's University Hospitals NHS Foundation ...
, which takes an average of two hours from the decision to transfer. Campaigners against the plan lost their judicial review in February 2020.
Patient transport services in the county are provided by
G4S at a cost of £15 million a year. In 2018, they were unable to meet the specified targets because although 14% fewer car journeys than expected were required, 4% more ambulance journeys were required and 9% more patients needed an escort.
Mental health
NHS Mental Health services are provided by
Oxleas NHS Foundation Trust
Oxleas NHS Foundation Trust is a National Health Service trust named after the ancient Oxleas Woods between Bexley and Greenwich.
Current status
Oxleas NHS Foundation Trust is an NHS Foundation Trust providing community health, mental healt ...
and
Kent and Medway NHS and Social Care Partnership Trust. Services for children and adolescents are provided by
North East London NHS Foundation Trust, who took over from
Sussex Partnership NHS Foundation Trust
The Sussex Partnership NHS Foundation Trust provides mental health and learning disability services to the people of Brighton & Hove, East Sussex and West Sussex. The trust also provide some community services in Hampshire for children and you ...
in 2017. 76 children and young people out of 793 who had waited longer than the 18 week target time for treatment were put at risk by long delays in 2018/9. The trust did not expect to meet the 18 week target until October 2020.
In December the CCGs, the NHS Trusts, the police and the local councils signed up to the Kent and Medway Mental Health Crisis Concordat whereby they all agreed to: *make early interventions to prevent people reaching crisis point.
*ensure a multi-agency response for people in crisis so needs are met appropriately in a healthcare setting.
*provide a plan that supports the recovery and prevents reoccurrence for those for people who have experienced a crisis.
HealthWatch
Healthwatch Kent is an organisation set up under the
Health and Social Care Act 2012
The Health and Social Care Act 2012c 7 is an act of the Parliament of the United Kingdom. It provided for the most extensive reorganisation of the structure of the National Health Service in England to date.'' BMJ'', 2011; 342:d408Dr Lansley's M ...
to act as a voice for patients.
See also
*
:Health in Kent
*
Healthcare in the United Kingdom
Healthcare in the United Kingdom is a devolved matter, with England, Northern Ireland, Scotland and Wales each having their own systems of publicly funded healthcare, funded by and accountable to separate governments and parliaments, together wi ...
References
{{reflist
External links
Kent Local Medical CommitteeHealthwatch Kent
Kent
Kent is a county in South East England and one of the home counties. It borders Greater London to the north-west, Surrey to the west and East Sussex to the south-west, and Essex to the north across the estuary of the River Thames; it faces ...