A freight forwarder or forwarding agent is a person or a company who co-ordinates and organizes the movement of shipments on behalf of a shipper (party that arranges an item for shipment) by liaising with
carriers (party that transports goods). The carriers may use a variety of shipping modes, including
ships,
airplane
An airplane (American English), or aeroplane (Commonwealth English), informally plane, is a fixed-wing aircraft that is propelled forward by thrust from a jet engine, Propeller (aircraft), propeller, or rocket engine. Airplanes come in a vari ...
s,
truck
A truck or lorry is a motor vehicle designed to transport freight, carry specialized payloads, or perform other utilitarian work. Trucks vary greatly in size, power, and configuration, but the vast majority feature body-on-frame construct ...
s, and
railroad
Rail transport (also known as train transport) is a means of transport using wheeled vehicles running in railway track, tracks, which usually consist of two parallel steel railway track, rails. Rail transport is one of the two primary means of ...
s, and often use multiple modes for a single shipment. A freight forwarder does not move the goods but acts as an agent in the
logistics
Logistics is the part of supply chain management that deals with the efficient forward and reverse flow of goods, services, and related information from the point of origin to the Consumption (economics), point of consumption according to the ...
network and will carry out freight consolidation, rate negotiations, shipment tracking, customs and other documentation, among other tasks.
FIATA describes a freight forwarder as the "architect of transport".
International freight forwarders typically handle cross-border logistics and have additional expertise in preparing and processing
customs
Customs is an authority or Government agency, agency in a country responsible for collecting tariffs and for controlling International trade, the flow of goods, including animals, transports, personal effects, and hazardous items, into and out ...
documentation and performing activities pertaining to the regulations of different countries. Freight forwarders typically have information with respect to
commercial invoice
When used in foreign trade, a commercial invoice is a customs document. It is used as a customs declaration provided by the person or corporation that is exporting an item across international borders. Although there is no standard format, the do ...
,
shipper's export declaration,
bill of lading
A bill of lading () (sometimes abbreviated as B/L or BOL) is a document issued by a common carrier, carrier (or their Law of agency, agent) to acknowledge receipt of cargo for shipment. Although the term is historically related only to Contract of ...
and other documents required by the carrier or country of
export
An export in international trade is a good produced in one country that is sold into another country or a service provided in one country for a national or resident of another country. The seller of such goods or the service provider is a ...
,
import, and/or
transshipment.
Modern freight forwarders offer an end-to-end process i.e. shipping the goods from the place of origin to the final destination and may offer additional services such as warehouse planning, cargo insurance and customs brokerage. Together with tracking, freight forwarding agents often have real time information on the freight. Some forwarders may specialize in niche areas such as
rail-freight, and collection and deliveries around a port.
History
The first international freight forwarders were innkeepers in
London, England
London is the Capital city, capital and List of urban areas in the United Kingdom, largest city of both England and the United Kingdom, with a population of in . London metropolitan area, Its wider metropolitan area is the largest in Wester ...
who held and re-forwarded the personal effects of their hotel guests in the early 1800s. One of the earliest freight forwarders was Thomas Meadows and Co. Ltd., established in 1836.
With the increase in trade between
Europe
Europe is a continent located entirely in the Northern Hemisphere and mostly in the Eastern Hemisphere. It is bordered by the Arctic Ocean to the north, the Atlantic Ocean to the west, the Mediterranean Sea to the south, and Asia to the east ...
and
United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic of 50 U.S. state, states and a federal capital district, Washington, D.C. The 48 ...
, Medows served as an intermediary to arrange for the transportation of freight from the manufacturers to customers through
rail transport
Rail transport (also known as train transport) is a means of transport using wheeled vehicles running in railway track, tracks, which usually consist of two parallel steel railway track, rails. Rail transport is one of the two primary means of ...
and
steamship
A steamship, often referred to as a steamer, is a type of steam-powered vessel, typically ocean-faring and seaworthy, that is propelled by one or more steam engines that typically move (turn) propellers or paddlewheels. The first steamships ...
s. The services were later expanded to cover consultative solutions and handling
customs
Customs is an authority or Government agency, agency in a country responsible for collecting tariffs and for controlling International trade, the flow of goods, including animals, transports, personal effects, and hazardous items, into and out ...
requirements.
Definition
A freight forwarder is an entity who co-ordinates and organizes the movement of shipments on behalf of a shipper (party that arranges an item for shipment) by liaising with
carriers. A carrier is an entity that transports goods for a fee, and may use a variety of shipping modes, including
ships,
airplane
An airplane (American English), or aeroplane (Commonwealth English), informally plane, is a fixed-wing aircraft that is propelled forward by thrust from a jet engine, Propeller (aircraft), propeller, or rocket engine. Airplanes come in a vari ...
s,
truck
A truck or lorry is a motor vehicle designed to transport freight, carry specialized payloads, or perform other utilitarian work. Trucks vary greatly in size, power, and configuration, but the vast majority feature body-on-frame construct ...
s, and
railroad
Rail transport (also known as train transport) is a means of transport using wheeled vehicles running in railway track, tracks, which usually consist of two parallel steel railway track, rails. Rail transport is one of the two primary means of ...
s, including multiple modes for a single shipment. For example, the freight forwarder may arrange to have cargo moved from a plant to an airport by truck, flown to the destination city and then moved from the airport to a customer's building by another truck.
A freight forwarder does not move the goods but acts as an agent in the
logistics
Logistics is the part of supply chain management that deals with the efficient forward and reverse flow of goods, services, and related information from the point of origin to the Consumption (economics), point of consumption according to the ...
network and will carry out freight consolidation, rate negotiations, shipment tracking, customs and other documentation, among other tasks.
International Federation of Freight Forwarders Associations (FIATA) describes a freight forwarder as the "architect of transport".
Functions and responsibilities
The original function of the forwarder was to arrange for carriage by contracting with various carriers. Forwarder responsibilities included advice on documentation and customs requirements in the country of destination. His correspondent agent overseas looked after his customers' goods and kept him informed about matters that would affect the movement of goods. Modern freight forwarders offer an end-to-end process i.e. shipping the goods from the place of origin to the final destination and may offer additional services such as warehouse planning, cargo insurance and customs brokerage. In a single transaction, the forwarder may be acting as a carrier (principal) or as an agent for his customer or both. Together with tracking, freight forwarding agents often have real time information on the freight. Some forwarders may specialize in niche areas such as
rail-freight, and collection and deliveries around a port.
International freight forwarders typically handle cross-border logistics and have additional expertise in preparing and processing
customs
Customs is an authority or Government agency, agency in a country responsible for collecting tariffs and for controlling International trade, the flow of goods, including animals, transports, personal effects, and hazardous items, into and out ...
documentation and performing activities pertaining to the regulations of different countries. Freight forwarders typically have information with respect to
commercial invoice
When used in foreign trade, a commercial invoice is a customs document. It is used as a customs declaration provided by the person or corporation that is exporting an item across international borders. Although there is no standard format, the do ...
,
shipper's export declaration,
bill of lading
A bill of lading () (sometimes abbreviated as B/L or BOL) is a document issued by a common carrier, carrier (or their Law of agency, agent) to acknowledge receipt of cargo for shipment. Although the term is historically related only to Contract of ...
and other documents required by the carrier or country of
export
An export in international trade is a good produced in one country that is sold into another country or a service provided in one country for a national or resident of another country. The seller of such goods or the service provider is a ...
,
import, and/or
transshipment. Freight forwarders often charge a fee for the activity and might include transportation costs from factory and to delivery, freight charges, customs and other fees and documentation charges.
Organizations
Modern freight forwarding organizations serve as pivotal entities in the facilitation of global trade, orchestrating the movement of goods across international borders. These organizations cater to diverse customers including business-to-business
(B2B), business-to-consumer (
B2C
Direct-to-consumer (DTC or D2C) or business-to-consumer (B2C) is the business model of selling products directly to customers and thereby bypassing any third-party retailers, wholesalers, or middlemen. Direct-to-consumer sales are usually transa ...
), and consumer-to-consumer (C2C) requirements. These organizations have evolved significantly, transforming from managing a network of contracted agents to corporations with a direct presence across countries.
These organizations often have presence in multiple countries with larger entities having revenues running into billions of dollars. However, studies have noted a significant presence of small companies as well. The freight forwarding organizations have also undertaken diversification of revenue streams and has undergone
digital transformation. Digital technologies such as
barcodes,
electronic data interchange, and
enterprise resource planning have enhanced operational efficiency.
As per a 2023 report, the global freight forwarding market was valued at $201.6 billion in 2021 and is expected to grow at a
CAGR of 3.9% from 2022 to 2030, reaching $284 billion by 2030.
United Parcel Service,
DHL Group,
FedEx
FedEx Corporation, originally known as Federal Express Corporation, is an American Multinational corporation, multinational Conglomerate (company), conglomerate holding company specializing in Package delivery, transportation, e-commerce, and ...
,
Maersk, and
Deutsche Bahn are the largest freight companies by revenue. Cumulatively, the top ten companies generated a revenue of $538.8 billion in 2023.
National variations
* In
Australia
Australia, officially the Commonwealth of Australia, is a country comprising mainland Australia, the mainland of the Australia (continent), Australian continent, the island of Tasmania and list of islands of Australia, numerous smaller isl ...
, most licensed
Customs Clearance Agents operate under a freight forwarder. The entities are registered with the government with the licenses renewed every three years.
*
Transport Canada
Transport Canada () is the Ministry (government department), department within the Government of Canada responsible for developing regulations, Policy, policies and Public services, services of road, rail, marine and air Transport in Canada, tra ...
is the federal department responsible for implementing and enforcing transportation policies and programs with the
Canada Border Services Agency
The Canada Border Services Agency (CBSA; , ''ASFC'') is a federal law enforcement agency that is responsible for border guard, border control (i.e. protection and surveillance), immigration enforcement, and Customs, customs services in Canada.
...
responsible for enforcing most regulations that affect international freight forwarders. The Canadian International Freight Forwarders Association (CIFFA) was established in 1948 to support and protect the character, status, and interest of foreign freight forwarders by establishing uniform trade practice and regulations.
* Federation of Freight Forwarders’ Associations in India is the apex body and the umbrella body of 28 associations across
India
India, officially the Republic of India, is a country in South Asia. It is the List of countries and dependencies by area, seventh-largest country by area; the List of countries by population (United Nations), most populous country since ...
representing 6,500 custom house agents, employing over 110,000 people.
* With more than 82% of manufactured products being exported, freight forwarders are important contributors to the
Irish economy. Associations including the Irish International Freight Association represent the industry through educational and representative roles.
* In
Kenya
Kenya, officially the Republic of Kenya, is a country located in East Africa. With an estimated population of more than 52.4 million as of mid-2024, Kenya is the 27th-most-populous country in the world and the 7th most populous in Africa. ...
and
Tanzania
Tanzania, officially the United Republic of Tanzania, is a country in East Africa within the African Great Lakes region. It is bordered by Uganda to the northwest; Kenya to the northeast; the Indian Ocean to the east; Mozambique and Malawi to t ...
, freight forwarders are commonly referred to as clearing and forwarding agents. A license is required, which can be acquired from the respective revenue authorities. Freight forwarders are responsible for clearing consignments through customs, arranging transportation and forwarding the consignment to the consignee.
* Freight-forwarding in
Nigeria
Nigeria, officially the Federal Republic of Nigeria, is a country in West Africa. It is situated between the Sahel to the north and the Gulf of Guinea in the Atlantic Ocean to the south. It covers an area of . With Demographics of Nigeria, ...
has been in place since the exporting of
groundnut as a cash crop beginning in 1914, though not initially as freight forwarding but as the means of transportation of goods and services from one country to another. Following the method of their British, agents were used to facilitating the transport of goods and services.
* Pakistan International Freight Forwarders Association PIFFA has more than 500 freight forwarding companies as members and is the local representative of FIATA and member association for
Pakistan
Pakistan, officially the Islamic Republic of Pakistan, is a country in South Asia. It is the List of countries and dependencies by population, fifth-most populous country, with a population of over 241.5 million, having the Islam by country# ...
.
* In the
United Kingdom
The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Northwestern Europe, off the coast of European mainland, the continental mainland. It comprises England, Scotlan ...
, freight forwarders are not licensed, but many are members of the
British International Freight Association (BIFA), a trade association for UK-registered companies engaged in the international movement of freight by all modes of transport, air, road, rail, and sea. BIFA has over 1600 members, known generally as freight forwarders, who offer a wide range of services within these various modes.
* Companies handling domestic freight in the
United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic of 50 U.S. state, states and a federal capital district, Washington, D.C. The 48 ...
by road must be registered with the
U.S. Department of Transportation's Federal Motor Carrier Safety Administration. Such forwarders are "carriers" who accept freight for transport and are liable for delivering the freight under their own bill of lading. International ocean freight forwarders arranging for shipments to and from the US must be licensed by the
Federal Maritime Commission as
ocean transportation intermediaries, who are ocean freight forwarders or non-vessel-operating common carriers (NVOCC). NVOCCs dispatch shipments from the United States via common carriers and books or otherwise arranges space for those shipments on behalf of shippers; ocean freight forwarders prepare and process documentation and perform related activities pertaining to shipments.
See also
*
Transshipment
*
Logistics
Logistics is the part of supply chain management that deals with the efficient forward and reverse flow of goods, services, and related information from the point of origin to the Consumption (economics), point of consumption according to the ...
*
Physical inventory
*
Standard trading conditions
*
Supply chain
A supply chain is a complex logistics system that consists of facilities that convert raw materials into finished products and distribute them to end consumers or end customers, while supply chain management deals with the flow of goods in distri ...
References
{{DEFAULTSORT:Freight Forwarder
Freight transport