Focus Services LLC is a privately owned

call center A call centre (English in the Commonwealth of Nations, Commonwealth spelling) or call center (American English, American spelling; American and British English spelling differences#-re, -er, see spelling differences) is a managed capability th ...

service provider, specializing in multi-product telesales and customer relationship management founded in 1995. It has locations in the

United States The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic of 50 U.S. state, states and a federal capital district, Washington, D.C. The 48 ...

El Salvador El Salvador, officially the Republic of El Salvador, is a country in Central America. It is bordered on the northeast by Honduras, on the northwest by Guatemala, and on the south by the Pacific Ocean. El Salvador's capital and largest city is S ...

Nicaragua Nicaragua, officially the Republic of Nicaragua, is the geographically largest Sovereign state, country in Central America, comprising . With a population of 7,142,529 as of 2024, it is the third-most populous country in Central America aft ...

, and the

Philippines The Philippines, officially the Republic of the Philippines, is an Archipelagic state, archipelagic country in Southeast Asia. Located in the western Pacific Ocean, it consists of List of islands of the Philippines, 7,641 islands, with a tot ...

. It offers product direct sales support services, including television ads, radio spots, Internet promotions, and direct mailers; customer service support; and technical support services. It also offers third party quality assurance/monitoring, sales order processing verification, and customer experience survey services to companies, including outsource vendors. Focus has over 3,000 employees working in 12 Focus facilities, both domestically and internationally. It operates as ''Focus Direct Inc.'' (or Focus Direct Inc. -

Bacolod Bacolod, officially the City of Bacolod (; ; ; ), is a Cities of the Philippines#Legal classification, highly urbanized city in the Negros Island Region in the Philippines. With a total of 600,783 inhabitants as of the 2020 census, it is th ...

) in the

,Bacolod City BPO/ICT first in Region 6 to adopt Voluntary Code of Good Practices--Baldoz – ''Department of Labor and Employment''.
/ref> and as ''Focus El Salvador'' in El Salvador, both

subsidiaries A subsidiary, subsidiary company, or daughter company is a company completely or partially owned or controlled by another company, called the parent company or holding company, which has legal and financial control over the subsidiary company. Unl ...

of Focus Services.

Locations

;United States *

Roy, Utah Roy is a city in Weber County, Utah, United States, on the west side of Interstate 15 in Utah, Interstate 15. The 2020 United States Census, population in 2020 was 39,306; an increase of 6.6% from 36,884 at the 2010 United States Census, 2010 ce ...

Headquarters Headquarters (often referred to as HQ) notes the location where most or all of the important functions of an organization are coordinated. The term is used in a wide variety of situations, including private sector corporations, non-profits, mil ...

Greenville, North Carolina Greenville ( ; ) is the county seat of and the most populous city in Pitt County, North Carolina, United States. It is the principal city of the Greenville, NC Metropolitan Statistical Area, and the List of municipalities in North Carolina, 12t ...

Tarboro, North Carolina Tarboro is a town located in Edgecombe County, North Carolina, United States. It is part of the Rocky Mount metropolitan area. As of the 2020 United States census, 2020 census, the town had a population of 10,721. It is the county seat of Edgeco ...

Clinton, Iowa Clinton is a city in and the county seat of Clinton County, Iowa, United States. It borders the Mississippi River. The population was 24,469 as of 2020 United States census, 2020. Clinton, along with DeWitt, Iowa, DeWitt (also located in Clinto ...

Dubuque, Iowa Dubuque (, ) is a city in Dubuque County, Iowa, United States, and its county seat. The population was 59,667 at the 2020 United States census. The city lies along the Mississippi River at the junction of Iowa, Illinois, and Wisconsin, a region ...

Jacksonville, Florida Jacksonville ( ) is the most populous city proper in the U.S. state of Florida, located on the Atlantic coast of North Florida, northeastern Florida. It is the county seat of Duval County, Florida, Duval County, with which the City of Jacksonv ...

Beaumont, Texas Beaumont is a city in the U.S. state of Texas. It is the county seat of Jefferson County, Texas, Jefferson County, within the Beaumont–Port Arthur metropolitan area, located in Southeast Texas on the Neches River about east of Houston (city ...

;El Salvador *

San Salvador San Salvador () is the Capital city, capital and the largest city of El Salvador and its San Salvador Department, eponymous department. It is the country's largest agglomeration, serving as the country's political, cultural, educational and fin ...

;Nicaragua *

Managua Managua () is the capital city, capital and largest city of Nicaragua, and one of the List of largest cities in Central America, largest cities in Central America. Located on the shores of Lake Managua, the city had an estimated population of 1, ...

;Philippines *

References

{{Reflist

External links

Official website
Outsourcing companies

Locations

See also

References

External links