Financial services are the
economic services provided by the
finance industry, which encompasses a broad range of
businesses that manage money, including
credit union
A credit union, a type of financial institution similar to a commercial bank, is a member-owned nonprofit financial cooperative. Credit unions generally provide services to members similar to retail banks, including deposit accounts, provision ...
s,
bank
A bank is a financial institution that accepts deposits from the public and creates a demand deposit while simultaneously making loans. Lending activities can be directly performed by the bank or indirectly through capital markets.
Becau ...
s,
credit-card companies,
insurance
Insurance is a means of protection from financial loss in which, in exchange for a fee, a party agrees to compensate another party in the event of a certain loss, damage, or injury. It is a form of risk management, primarily used to hedge ...
companies,
accountancy companies,
consumer-finance companies,
stock brokerages,
investment funds, individual asset managers, and some
government-sponsored enterprises.
History

The term "financial services" became more prevalent in the
United States
The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 U.S. state, states, a Washington, D.C., federal district, five ma ...
partly as a result of the
GrammLeachBliley Act of the late 1990s, which enabled different types of companies operating in the U.S. financial services industry at that time to merge.
Companies usually have two distinct approaches to this new type of business. One approach would be a bank that simply buys an insurance company or an
investment bank
Investment is the dedication of money to purchase of an asset to attain an increase in value over a period of time. Investment requires a sacrifice of some present asset, such as time, money, or effort.
In finance, the purpose of investing is ...
, keeps the original
brand
A brand is a name, term, design, symbol or any other feature that distinguishes one seller's good or service from those of other sellers. Brands are used in business, marketing, and advertising for recognition and, importantly, to create a ...
s of the acquired firm, and adds the
acquisition
Acquisition may refer to:
* Takeover, the purchase of one company by another
* Mergers and acquisitions, transactions in which the ownership of companies or their operating units are transferred or consolidated with other entities
* Procurement, ...
to its
holding company
A holding company is a company whose primary business is holding a controlling interest in the securities of other companies. A holding company usually does not produce goods or services itself. Its purpose is to own shares of other companies ...
simply to diversify its
earnings. Outside the U.S. (e.g.
Japan), non-financial services companies are permitted within the holding company. In this scenario, each company still looks independent and has its own customers, etc. In the other style, a bank would simply create its own insurance division or brokerage division and attempt to sell those products to its own existing customers, with incentives for combining all things with one company.
Relationship to the government
The financial sector is traditionally among those to receive government support in times of widespread economic crisis. Such bailouts, however, enjoy less public support than those for other industries.
Banks
Commercial banking services
A commercial bank is what is commonly referred to as simply a bank. The term "
commercial" is used to distinguish it from an
investment bank
Investment is the dedication of money to purchase of an asset to attain an increase in value over a period of time. Investment requires a sacrifice of some present asset, such as time, money, or effort.
In finance, the purpose of investing is ...
, a type of financial services entity which instead of lending money directly to a business, helps businesses raise money from other firms in the form of
bonds (debt) or
share capital (equity).
The primary operations of commercial banks include:
* Keeping money
safe
A safe (also called a strongbox or coffer) is a secure Lock (security device), lockable box used for securing valuable objects against theft or fire. A safe is usually a hollow cuboid or cylinder, with one face being removable or hinged to form ...
while also allowing withdrawals when needed
* Issuance of
chequebooks so that bills can be paid and other kinds of payments can be delivered by the post
* Provide
personal loans,
commercial loans, and
mortgage loans (typically loans to purchase a home, property or business)
* Issuance of
credit cards and processing of credit card
transactions and billing
* Issuance of
debit cards for use as a substitute for
cheque
A cheque, or check (American English; see spelling differences) is a document that orders a bank (or credit union) to pay a specific amount of money from a person's account to the person in whose name the cheque has been issued. The pers ...
s
* Allow financial transactions at branches or by using
automatic teller machines (ATMs)
* Provide wire transfers of funds and
electronic fund transfer
Electronic funds transfer (EFT) is the electronic transfer of money from one bank account to another, either within a single financial institution or across multiple institutions, via computer-based systems, without the direct intervention of b ...
s between banks
* Facilitation of standing orders and direct
debits, so payments for bills can be made automatically
* Provide
overdraft agreements for the temporary advancement of the bank's own money to meet the monthly spending commitments of a customer in their current account.
* Provide
internet banking system to facilitate the customers to view and operate their respective accounts through the internet.
* Provide charge card advances of the bank's own money for customers wishing to settle credit advances monthly.
* Provide a check guaranteed by the bank itself and prepaid by the customer, such as a
cashier's check or
certified check.
*
Notary
A notary is a person authorised to perform acts in legal affairs, in particular witnessing signatures on documents. The form that the notarial profession takes varies with local legal systems.
A notary, while a legal professional, is disti ...
service for financial and other documents
* Accepting the deposits from customers and providing credit facilities to them.
* Sell investment products like mutual funds Etc.
The United States is the largest location for commercial banking services.
Investment banking services

*
Underwriting debt and
equity for the private and public sector for such entities to raise capital.
*
Mergers and acquisitions – Work to underwrite and advise companies on mergers or takeovers.
*
Structured finance – Develop intricate (typically derivative) products for high net worth individuals and institutions with more intricate financial needs.
*
Restructuring – Assist in financially reorganizing companies
*
Investment management
Investment management is the professional asset management of various securities, including shareholdings, bonds, and other assets, such as real estate, to meet specified investment goals for the benefit of investors. Investors may be instit ...
– Management of assets (e.g., real estate) to meet specified investment goals of clients.
*
Securities research – Maintain their own department that services to assist their traders, clients and maintain a public stance on specific securities and industries.
*
Broker Services – Buy and sell securities on behalf of their clients (sometimes may involve financial consulting as well).
*
Prime brokerage – An exclusive type of bundled broker service specifically meant to service the needs of hedge funds.
*
Private banking – Private banks provide banking services exclusively to
high-net-worth individual
High-net-worth individual (HNWI) is a term used by some segments of the financial services industry to designate persons whose investible wealth (assets such as stocks and bonds) exceeds a given amount. Typically, these individuals are define ...
s. Many financial services firms require a person or family to have a certain minimum net worth to qualify for private banking service.
New York City and London are the largest centers of investment banking services. NYC is dominated by U.S. domestic business, while in London
international business
International business refers to the trade of goods, services, technology, capital and/or knowledge across national borders and at a global or transnational scale.
It involves cross-border transactions of goods and services between two or mor ...
and commerce make up a significant portion of investment banking activity.
Foreign exchange services

FX or Foreign exchange services are provided by many banks and specialists
foreign exchange brokers
The foreign exchange market (Forex, FX, or currency market) is a global decentralized or over-the-counter (OTC) market for the trading of currencies. This market determines foreign exchange rates for every currency. It includes all aspe ...
around the world. Foreign exchange services include:
*
Currency exchange – where clients can purchase and sell foreign currency banknotes.
*
Wire transfer – where clients can send funds to international banks abroad.
*
Remittance – where clients that are migrant workers send money back to their home country.
London handled 36.7% of
global currency
In international finance, a world currency, supranational currency, or global currency is a currency that would be transacted internationally, with no set borders.
History First European Banknotes (17th century)
The first European banknotes we ...
transactions – an average daily turnover of
US$1.85 trillion – with more US dollars traded in London than New York, and more
Euros traded than in every other city in Europe combined.
Investment services
*
Collective investment fund – A fund that acts as an investment pool so investors can put money into a fund that will reinvest it into a variety of securities based upon their common, outlined investment goal.
*Investment Advisory Offices – Run by registered investment advisors who advise clients in financial planning and invest their money.
*
Hedge fund management – Hedge funds often employ the services of "
prime brokerage" divisions at major investment banks to execute their trades.
*
Private equity – Private equity funds are typically closed-end funds, which usually take controlling equity stakes in businesses that are either private or taken private once acquired. Private equity funds often use leveraged buyouts (LBOs) to acquire the firms in which they invest. The most successful private equity funds can generate returns significantly higher than provided by the equity markets.
*
Venture capital – Private equity capital typically provided by professional, outside investors to new, high-growth-potential companies in the interest of taking the company to an IPO or trade sale of the business. Startup companies are typically fueled by an
angel investor.
*
Family office – Investment and wealth management firm that handles a wealthy family or small group of wealthy individuals with financial plans tailored to their needs. Similar to
private banking.
*Advisory services – These firms (or departments within a larger entity) service clients with
financial advisers who serve as both, a broker as well as a financial consultant.
*
Custody services – the safe-keeping and processing of the world's securities trades and servicing the associated portfolios. Assets under custody in the world are approximately US$100 trillion.
New York City is the largest center of investment services, followed by London.
Insurance
*Insurance brokerage –
Insurance brokers shop for insurance (generally corporate property and casualty insurance) on behalf of customers. Recently several websites have been created to give consumers basic price comparisons for services such as insurance, causing controversy within the industry.
*Insurance underwriting – Personal lines insurance
underwriter
Underwriting (UW) services are provided by some large financial institutions, such as banks, insurance companies and investment houses, whereby they guarantee payment in case of damage or financial loss and accept the financial risk for liabili ...
s actually underwrite insurance for individuals, a service still offered primarily through agents,
insurance brokers, and
stock brokers. Underwriters may also offer similar commercial lines of coverage for businesses. Activities include insurance and
annuities,
life insurance, retirement insurance,
health insurance, and
property insurance and
casualty insurance.
*Finance and insurance – a service still offered primarily at asset dealerships. The F&I manager encompasses the financing and insuring of the asset which is sold by the dealer. F&I is often called "the second gross" in dealerships that have adopted the model
*
Reinsurance – Reinsurance is insurance sold to insurers themselves, to protect them from catastrophic losses.
The United States, followed by Japan and the United Kingdom are the largest insurance markets in the world.
Other financial services
*Angel investment networks – A group of
angel investors can create their own network to be the financial foundation for future companies.
*Credit card networking – Companies that serve as the bridge between the retailers and the banks who issue the bank cards. Major credit card networks are:
UnionPay,
Mastercard,
Visa Inc.,
Rupay,
American Express
American Express Company (Amex) is an American multinational corporation specialized in payment card services headquartered at 200 Vesey Street in the Battery Park City neighborhood of Lower Manhattan in New York City. The company was found ...
and
Discover Financial
Discover Financial Services is an American financial services company that owns and operates Discover Bank, which offers checking and savings accounts, personal loans, home equity loans, student loans and credit cards. It also owns and ope ...
.
*
Conglomerate
Conglomerate or conglomeration may refer to:
* Conglomerate (company)
* Conglomerate (geology)
* Conglomerate (mathematics)
In popular culture:
* The Conglomerate (American group), a production crew and musical group founded by Busta Rhymes
** Co ...
s – A financial services company, such as a
universal bank, that is active in more than one sector of the financial services market e.g. life insurance, general insurance, health insurance, asset management,
retail banking, wholesale banking, investment banking, etc. A key rationale for the existence of such businesses is the existence of diversification benefits that are present when different types of businesses are aggregated. As a consequence,
economic capital
In finance, mainly for financial services firms, economic capital (ecap) is the amount of risk capital, assessed on a realistic basis, which a firm requires to cover the risks that it is running or collecting as a going concern, such as market r ...
for a conglomerate is usually substantially less than
economic capital
In finance, mainly for financial services firms, economic capital (ecap) is the amount of risk capital, assessed on a realistic basis, which a firm requires to cover the risks that it is running or collecting as a going concern, such as market r ...
is for the sum of its parts.
*
Debt resolution – A consumer service that assists individuals that have too much debt to pay off as requested, but do not want to file bankruptcy and wish to pay off their debts owed. This debt can be accrued in various ways including but not limited to personal loans, credit cards, or in some cases merchant accounts.
*Financial market utilities – Organizations that are part of the infrastructure of financial services, such as
stock exchanges,
clearing houses, derivative and commodity
exchanges and
payment systems such as
real-time gross settlement systems or
interbank networks.
*Payment recovery – Assistance in recovering money inadvertently paid to vendors by businesses, such as by accidental duplicate payment of an invoice or failure to return a deposit.
Financial exports
A financial export is a financial service provided by a domestic firm (regardless of ownership) to a foreign firm or individual. While financial services such as banking, insurance, and investment management are often seen as domestic services, an increasing proportion of financial services are now being handled abroad, in other
financial centres, for a variety of reasons. Some smaller financial centres, such as
Bermuda
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Luxembourg
Luxembourg ( ; lb, Lëtzebuerg ; french: link=no, Luxembourg; german: link=no, Luxemburg), officially the Grand Duchy of Luxembourg, ; french: link=no, Grand-Duché de Luxembourg ; german: link=no, Großherzogtum Luxemburg is a small land ...
, and the
Cayman Islands, lack sufficient size for a domestic financial services sector and have developed a role providing services to non-residents as
offshore financial centres. The increasing competitiveness of financial services has meant that some countries, such as Japan, which were once self-sufficient, have increasingly imported financial services.
The leading financial exporter, in terms of exports less imports, is the
United Kingdom
The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the European mainland, continental mainland. It comprises England, Scotlan ...
, which had $95 billion of financial exports in 2014.
The UK's position is helped by both unique institutions (such as
Lloyd's of London for insurance, the
Baltic Exchange for shipping etc.) and an environment that attracts foreign firms;
many international corporations have global or regional headquarters in the
London
London is the capital and List of urban areas in the United Kingdom, largest city of England and the United Kingdom, with a population of just under 9 million. It stands on the River Thames in south-east England at the head of a estuary dow ...
and are listed on the
London Stock Exchange
London Stock Exchange (LSE) is a stock exchange in the City of London, England, United Kingdom. , the total market value of all companies trading on LSE was £3.9 trillion. Its current premises are situated in Paternoster Square close to St Pa ...
, and many banks and other financial institutions operate there or in
Edinburgh
Edinburgh ( ; gd, Dùn Èideann ) is the capital city of Scotland and one of its 32 Council areas of Scotland, council areas. Historically part of the county of Midlothian (interchangeably Edinburghshire before 1921), it is located in Lothian ...
.
See also
*
Alternative financial services
*
Financial analyst
*
Financial crime
*
Financial data vendors
*
Financial markets
*
Financial technology
*
Financialization
Financialization (or financialisation in British English) is a term sometimes used to describe the development of financial capitalism during the period from 1980 to present, in which debt-to-equity ratios increased and financial services acc ...
*
Insider threat
*
International Monetary Fund
The International Monetary Fund (IMF) is a major financial agency of the United Nations, and an international financial institution, headquartered in Washington, D.C., consisting of 190 countries. Its stated mission is "working to foster gl ...
*
List of banks
*
List of investment banks
*
List of countries by share of population with access to financial services
*
List of largest financial services companies by revenue
*
References
Further reading
*
External links
The role of the Financial Services Sector in Expanding Economic Opportunity , A report by Christopher N. Sutton and Beth Jenkins , John F. Kennedy School of Government , Harvard University
{{DEFAULTSORT:Financial Services
Financial markets