Euronet Worldwide is an American provider of global electronic payment services with headquarters in Leawood, Kansas. It offers

automated teller machine An automated teller machine (ATM) is an electronic telecommunications device that enables customers of financial institutions to perform financial transactions, such as cash withdrawals, deposits, funds transfers, balance inquiries or account ...

s (ATM),

point of sale The point of sale (POS) or point of purchase (POP) is the time and place at which a retail transaction is completed. At the point of sale, the merchant calculates the amount owed by the customer, indicates that amount, may prepare an invoice f ...

(POS) services,

credit Credit (from Latin verb ''credit'', meaning "one believes") is the trust which allows one party to provide money or resources to another party wherein the second party does not reimburse the first party immediately (thereby generating a debt) ...

debit card A debit card, also known as a check card or bank card, is a payment card that can be used in place of cash to make purchases. The card usually consists of the bank's name, a card number, the cardholder's name, and an expiration date, on either ...

services,

currency exchange A bureau de change (plural bureaux de change, both ; British English) or currency exchange (American English) is a business where people can exchange one currency for another. Nomenclature Originally French, the term () is widely used thro ...

and other electronic financial services and payments software. Among others, it provides the prepaid subsidiaries Transact, PaySpot, epay, Movilcarga, TeleRecarga and ATX. As of 2019, Euronet services 50,000 ATMs and 330,000 EFT point-of-sale terminals across 170 countries.

History

The company was founded in 1994 by brothers-in-law Dan Henry and Mike Brown and headquartered in Leawood, Kansas. In 1998, Euronet purchased ARKSYS, a computer software company that specialized in electronic payment and transaction delivery systems. On January 23, 2002, Euronet Worldwide announced the formation of a joint venture with Hong Kong-based First Mobile Group Holdings Limited. In April 2014,

Walmart Walmart Inc. (; formerly Wal-Mart Stores, Inc.) is an American multinational retail corporation that operates a chain of hypermarkets (also called supercenters), discount department stores, and grocery stores in the United States and 23 other ...

started offering a store-to-store money transfer service, partnering with Euronet's subsidiary Ria Money Transfer. Walmart2Walmart allows shoppers to transfer money to and from 4,000 Walmart stores in the U.S. In 2016, the program was expanded into the global money transfer service market with Walmart2World. In June 2015, subsidiary Ria Money Transfer entered the Middle East remittance market with the buyout of money transfer provider, IME. In February 2020, Ria opened its first retail store in Singapore, allowing customers to transfer money at foreign exchange rates. In May 2020, Ria announced an expansion of their money transfer mobile app to European customers. In July 2020, OXXO, the largest chain of convenience stores in Latin America, partnered with Euronet’s Ria Money Transfer to begin offering money transferring services within their stores. In December 2018, Euronet signed an agreement with Mozambique to provide software for the nation's financial system. Under the agreement, Euronet supports transaction processing services, connections to major card associations, ATM and Point of Sale device driving, card issuing, mobile recharge, bill payments, and digital wallets, among other services. Euronet launched REN Foundation, a program that allows payment processors to add updated payment technology without having to replace existing hardware and software. The program allows banks and other payment service providers to adopt new technologies as they become available. The country of Mozambique switched its entire payment systems to run on Euronet’s REN Foundation program. In January 2020, Euronet partnered with

Standard Chartered Standard Chartered PLC is a British multinational bank with operations in wealth management, corporate and investment banking, and treasury services. Despite being headquartered in the United Kingdom, it does not conduct retail banking in th ...

to allow international ATM users to pay in their own currency rather than the local currency using a dynamic currency conversion (DCC) service. The ATM service will be provided in countries across Asia Pacific and the Middle East. That same month, Euronet began offering a recurring billing service to allow monthly payments for AppleCare products. Euronet also entered an agreement with AMBER Alert Europe in January 2020 to publish active missing child alerts on ATM screens. The next month, Euronet partnered with Amazon India to provide add-on payment services to Amazon’s mobile wallet platform. In September 2020, Euronet’s epay entered an agreement with

Microsoft Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...

to manage monthly recurring billing for select retailers within the mobile gaming market. In December 2020, Euronet purchased 700 non-branch ATMs from the Bank of Ireland.

Acquisitions

*e-pay, Ltd., February 2003, an electronic payments processor of prepaid mobile airtime top-up services in the U.K. and Australia. This added a prepaid processing division to Euronet that grew with the September 2003 purchase of Austin International Marketing and Investments, Inc. (AIM), a U.S. based company, and the acquisition of the German company transact Elektronische Zahlungssysteme GmbH in November 2003. * Ria Money Transfer, 2007, a global money transfer company with a network of agents and company-owned stores in North America, the Caribbean, Europe and Asia. In June 2015, Ria entered the Middle East remittance market with the buyout of money transfer provider, IME. *Pure Commerce, 2013, giving it access to a suite of

SaaS Software as a service (SaaS ) is a cloud computing service model where the provider offers use of application software to a client and manages all needed physical and software resources. SaaS is usually accessed via a web application. Unlike oth ...

based applications. * HiFX, May 2014, a UK-based international payments provider giving it access to cross border payment business in the UK, Australia and New Zealand. This acquisition allowed Euronet to offer international payment services between accounts for high-income individuals and small-to-medium-sized businesses. * xe.com, July 2015, a provider of digital foreign exchange rate information, bringing Euronet a large internet presence and users familiar with foreign currency. *Innova, April 2018, which would allow Euronet to provide

value-added tax A value-added tax (VAT or goods and services tax (GST), general consumption tax (GCT)) is a consumption tax that is levied on the value added at each stage of a product's production and distribution. VAT is similar to, and is often compared wi ...

refunds to its customers. *Dolphin Debit, April 2020, a U.S. based ATM outsourcing company. Euronet operates ATM outsourcing services worldwide, but the 2020 acquisition allows the company to expand its outsourcing services to the U.S. for the first time.

Controversies

In 2018, the Danish Consumer Council warned against using the ATMs due to high fees. "The fee is the same as if you withdraw in an ATM that is physically located abroad." Euronet states the fee is due to Danish banks not cooperating with Euronet to offer Dankort, the national debit card of Denmark, in the machine. In January 2019, the municipality of Amsterdam announced its plans to prevent new Euronet ATMs from opening in shop facades, as Euronet "charges a hefty fee per cash withdrawal and uses unfavorable exchange rates." The Czech Ministry of Finance drew attention of dynamic currency conversion to the

European Union The European Union (EU) is a supranational union, supranational political union, political and economic union of Member state of the European Union, member states that are Geography of the European Union, located primarily in Europe. The u ...

. The EU responded by adopting a new EU Regulation, according to which ATMs will have to show customers the exchange rate as well as the deviation from the exchange rate set by the

European Central Bank The European Central Bank (ECB) is the central component of the Eurosystem and the European System of Central Banks (ESCB) as well as one of seven institutions of the European Union. It is one of the world's Big Four (banking)#International ...

. It entered into force in April 2020. Advocates for dynamic currency conversion argue that fees, in general, offer visibility of the total costs at the point of transaction. In 2019, Euronet faced criticism from the city of

Prague Prague ( ; ) is the capital and List of cities and towns in the Czech Republic, largest city of the Czech Republic and the historical capital of Bohemia. Prague, located on the Vltava River, has a population of about 1.4 million, while its P ...

, where it had installed hundreds of ATMs, several of which have been illegally installed into the facades of historical buildings and heritage sites without permission, in some cases irreversibly damaging the buildings. One particular example is the , which has been judged by UNESCO to have been damaged beyond repair by the installation of a Euronet ATM. In 2023, Euronet changed the ATM interface in the Czech Republic and Poland, such that customers were misled to select a "Cash and Balance" service, for which an additional fee is charged, even if customer wanted to get only a cash withdrawal service. The Polish Office of Competition and Consumer Protection stated that they were investigating the issue.

Company operation

It operates in three segments:

electronic funds transfer Electronic funds transfer (EFT) is the transfer of money from one bank account to another, either within a single financial institution or across multiple institutions, via computer-based systems. The funds transfer process generally consists ...

(EFT) processing, prepaid processing, and money transfer. *The EFT processing segment provides outsourcing and network services to financial institutions and mobile phone companies. This segment provided these services using a network of ATMs and POS terminals in Europe, Asia, and the Middle-East. *The prepaid processing - ePay division distributes prepaid mobile airtime, and other prepaid products and collections services for various prepaid products, cards, and services. This segment operates in a network of locations in the United States, Europe, Africa, Asia Pacific, and the Middle-East. It also provides prepaid long-distance calling card plans, prepaid internet plans, prepaid debit cards, and prepaid gift cards, as well as prepaid mobile content, such as ring tones and games. *The money transfer segment provides global money transfer and bill payment services primarily in North America, the Caribbean, Europe, and Asia-Pacific.

References

External links

2015 Annual Report
includes financial statements audited by KPMG
Official Website
{{S&P 400 companies Financial services companies established in 1994 Companies based in the Kansas City metropolitan area Financial services companies of the United States Payment service providers Companies listed on the Nasdaq 1994 establishments in Kansas Financial technology companies Companies in the S&P 400