
A deployment flowchart (sometimes referred to as a cross functional flowchart) is a
business
Business is the practice of making one's living or making money by producing or Trade, buying and selling Product (business), products (such as goods and Service (economics), services). It is also "any activity or enterprise entered into for ...
process mapping tool used to articulate the steps and
stakeholders of a given
process
A process is a series or set of activities that interact to produce a result; it may occur once-only or be recurrent or periodic.
Things called a process include:
Business and management
* Business process, activities that produce a specific s ...
.
Structure
Deployment flowcharts consist of a sequence of activity steps, as well as the interactions between individuals or groups. Each participant in the process is displayed on the map (which is constructed as a matrix) - tasks/activities are then articulated in sequence under the column corresponding to that stakeholder.
Uses
As deployment flowcharts highlight the relationships between stakeholders in addition to the process flow they are especially useful in highlighting areas of inefficiency, duplication or unnecessary processing. Often utilized within
Six sigma
Six Sigma (6σ) is a set of techniques and tools for process improvement. It was introduced by American engineer Bill Smith while working at Motorola in 1986.
Six Sigma strategies seek to improve manufacturing quality by identifying and removin ...
activity, completed flowcharts are commonly used to examine the interfaces between “participants” which are typically causes for delays and other associated issues. Deployment flowcharts are useful for determining who within an organization is required to implement a process and are sometimes used as a business planning tool.
Flowchart creation
While deployment flowcharts can be drawn by hand using pen and paper, various software tools include functionality to construct the flowcharts on computer. These include products such as
Microsoft Visio
Microsoft Visio (, ), formerly Microsoft Office Visio, is a diagramming and vector graphics application and is part of the Microsoft 365 Business. The product was first introduced in 1992 by former American software company Visio Corporation, an ...
.
As with other process mapping techniques, deployment flowcharts require a certain degree of detail (and accuracy) to provide useful benefit. Care and attention is required to ensure that the correct stakeholder is attributed to the correct parts of the process. Complex flowcharts may be difficult to interpret, especially where a flow is unclear, or many stakeholders are identified. Consistent terminology throughout the map is also important to provide clarity to the reader.
[Flowcharts: Plain & Simple. By Joiner Assocs., Inc. Staff]
See also
*
Business process
A business process, business method, or business function is a collection of related, structured activities or tasks performed by people or equipment in which a specific sequence produces a service or product (that serves a particular business g ...
References
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Business terms