Consumer Protection Act, 2019 is an Act of the Parliament of India. It repeals and replaces the Consumer Protection Act, 1986.

About

The Consumer Protection Act , 2019 was introduced in the Lok Sabha as a replacement of Copra 1986 on 8 July 2019 by the Minister of Consumer Affairs, Food and Public Distribution, Ram Vilas Paswan. It was passed by Lok Sabha on 30 July 2019 and later passed in Rajya Sabha on 6 August 2019.' The bill received assent from President Ram Nath Kovind on 9 August, and was notified in '' The Gazette of India'' on the same date. The Act came into effect by 20 July 2020, while certain other provisions of the Act like establishing the

Central Consumer Protection Authority Central Consumer Protection Authority is a regulatory authority set up under Section 10(1) of the Consumer Protection Act, 2019 in relation to matters affecting rights of consumers by individuals or entities following improper trade practices or by ...

came into effect from 24 July

2020 2020 was heavily defined by the COVID-19 pandemic, which led to global Social impact of the COVID-19 pandemic, social and Economic impact of the COVID-19 pandemic, economic disruption, mass cancellations and postponements of events, COVID- ...

. The Act features focuses on giving customer more power by taking transparency to another level. In September 2020 government declared a new draft known as advertising code which gives customer protection against false advertisements.

Provisions

The Consumer Protection Act has made it mandatory for every e-commerce entity to display the country of origin.

Rights of consumers

The consumer protection bill 2019 primarily defines the following consumer rights. # Be protected against marketing of goods and services which are hazardous to life and property. # Be informed of the quality, quantity, potency, purity, standard and price of goods and services. # Be assured of access to a variety of goods or services at competitive prices. # Seek redressal against unfair and restrictive trade practices.

References

{{Reflist Acts of the Parliament of India 2019 Consumer protection legislation 2019 in Indian law Consumer protection in India Ministry of Consumer Affairs, Food and Public Distribution False advertising law