Concord Coach Lines, Inc., formerly known as Concord Trailways, and often referred to as Concord Coach, is an inter-city

bus A bus (contracted from omnibus, with variants multibus, motorbus, autobus, etc.) is a motor vehicle that carries significantly more passengers than an average car or van, but fewer than the average rail transport. It is most commonly used ...

company based in

Concord, New Hampshire Concord () is the capital city of the U.S. state of New Hampshire and the county seat, seat of Merrimack County, New Hampshire, Merrimack County. As of the 2020 United States census the population was 43,976, making it the List of municipalities ...

. It serves parts of

Maine Maine ( ) is a U.S. state, state in the New England region of the United States, and the northeasternmost state in the Contiguous United States. It borders New Hampshire to the west, the Gulf of Maine to the southeast, and the Provinces and ...

New Hampshire New Hampshire ( ) is a U.S. state, state in the New England region of the Northeastern United States. It borders Massachusetts to the south, Vermont to the west, Maine and the Gulf of Maine to the east, and the Canadian province of Quebec t ...

and eastern

Massachusetts Massachusetts ( ; ), officially the Commonwealth of Massachusetts, is a U.S. state, state in the New England region of the Northeastern United States. It borders the Atlantic Ocean and the Gulf of Maine to its east, Connecticut and Rhode ...

, and has a route to

New York City New York, often called New York City (NYC), is the most populous city in the United States, located at the southern tip of New York State on one of the world's largest natural harbors. The city comprises five boroughs, each coextensive w ...

. The company was founded in 1967, and expanded in 1988 with the purchase of the

Trailways Transportation System The Trailways Transportation System is a public transport bus service in the United States. It operates a network of approximately 70 independent bus companies. The company is headquartered in Fairfax, Virginia. History The predecessor to Tra ...

franchise. Service to Maine commenced in 1992. The company's relationship with Trailways was dissolved in 2008, and the name reverted to Concord Coach Lines.About Concord Coach Lines
It operates two subsidiary bus lines: Boston Express, which runs between points in central New Hampshire and Boston, and Dartmouth Coach, which runs from

Hanover, New Hampshire Hanover is a New England town, town located along the Connecticut River in Grafton County, New Hampshire, United States. As of the 2020 United States census, 2020 census, its population was 11,870. The town is home to the Ivy League university ...

and the Upper Valley area to Boston and to New York City.

Equipment

The current fleet consists entirely of Prevost X3-45 buses. The buses wear a red, white, and blue color scheme over a white base. Previous vehicles in the fleet have included the Motor Coach Industries J4500, MC-8, MC-9 and D4500.

Service area

Concord Coach Lines operates along the

Interstate 95 Interstate 95 (I-95) is the main north–south Interstate Highway on the East Coast of the United States, running from U.S. Route 1 (US 1) in Miami, Florida, north to the Houlton–Woodstock Border Crossing between Maine and the ...

corridor between

Bangor, Maine Bangor ( ) is a city in and the county seat of Penobscot County, Maine, United States. The city proper has a population of 31,753, making it the state's List of municipalities in Maine, third-most populous city, behind Portland, Maine, Portland ...

, and

Boston, Massachusetts Boston is the capital and most populous city in the Commonwealth (U.S. state), Commonwealth of Massachusetts in the United States. The city serves as the cultural and Financial centre, financial center of New England, a region of the Northeas ...

, as well as the

Interstate 93 Interstate 93 (I-93) is an Interstate Highway in the New England states of Massachusetts, New Hampshire, and Vermont in the United States. Spanning approximately along a north–south axis, it is one of three primary Interstate Highways ...

corridor in New Hampshire with service from

Berlin Berlin ( ; ) is the Capital of Germany, capital and largest city of Germany, by both area and List of cities in Germany by population, population. With 3.7 million inhabitants, it has the List of cities in the European Union by population withi ...

and Littleton through Concord to Boston and

Logan International Airport General Edward Lawrence Logan International Airport — also known as Boston Logan International Airport — is an international airport located mostly in East Boston and partially in Winthrop, Massachusetts, United States. Covering , it has ...

. Specifically it connects the following locations: ;Maine * Orono (

University of Maine The University of Maine (UMaine) is a Public university, public Land-grant university, land-grant research university in Orono, Maine, United States. It was established in 1865 as the land-grant college of Maine and is the Flagship universitie ...

) * Bangor * Searsport *

Belfast Belfast (, , , ; from ) is the capital city and principal port of Northern Ireland, standing on the banks of the River Lagan and connected to the open sea through Belfast Lough and the North Channel (Great Britain and Ireland), North Channel ...

* Lincolnville * Camden/ Rockport * Rockland * Waldoboro * Damariscotta * Wiscasset *

Bath Bath may refer to: * Bathing, immersion in a fluid ** Bathtub, a large open container for water, in which a person may wash their body ** Public bathing, a public place where people bathe * Thermae, ancient Roman public bathing facilities Plac ...

* Brunswick (

Bowdoin College Bowdoin College ( ) is a Private college, private liberal arts colleges in the United States, liberal arts college in Brunswick, Maine. It was chartered in 1794. The main Bowdoin campus is located near Casco Bay and the Androscoggin River. In a ...

) * Waterville (

Colby College Colby College is a private liberal arts college in Waterville, Maine, United States. Founded in 1813 as the Maine Literary and Theological Institution, it was renamed Waterville College in 1821. The donations of Christian philanthropist Gardner ...

) * Augusta *

Portland Portland most commonly refers to: *Portland, Oregon, the most populous city in the U.S. state of Oregon *Portland, Maine, the most populous city in the U.S. state of Maine *Isle of Portland, a tied island in the English Channel Portland may also r ...

;New Hampshire *

* Gorham * Pinkham Notch *

Jackson Jackson may refer to: Places Australia * Jackson, Queensland, a town in the Maranoa Region * Jackson North, Queensland, a locality in the Maranoa Region * Jackson South, Queensland, a locality in the Maranoa Region * Jackson oil field in Durham, ...

* North Conway *

Conway Conway may refer to: Places United States * Conway, Arkansas * Conway County, Arkansas * Lake Conway, Arkansas * Conway, Florida * Conway, Iowa * Conway, Kansas * Conway, Louisiana * Conway, Massachusetts * Conway, Michigan * Conway Townshi ...

* West Ossipee * Moultonborough * Center Harbor * Meredith * New Hampton * Littleton *

Franconia Franconia ( ; ; ) is a geographical region of Germany, characterised by its culture and East Franconian dialect (). Franconia is made up of the three (governmental districts) of Lower Franconia, Lower, Middle Franconia, Middle and Upper Franco ...

* Lincoln *

Plymouth Plymouth ( ) is a port city status in the United Kingdom, city and unitary authority in Devon, South West England. It is located on Devon's south coast between the rivers River Plym, Plym and River Tamar, Tamar, about southwest of Exeter and ...

* Tilton * Concord *

Manchester Manchester () is a city and the metropolitan borough of Greater Manchester, England. It had an estimated population of in . Greater Manchester is the third-most populous metropolitan area in the United Kingdom, with a population of 2.92&nbs ...

* Londonderry ;Massachusetts *

Boston Boston is the capital and most populous city in the Commonwealth (U.S. state), Commonwealth of Massachusetts in the United States. The city serves as the cultural and Financial centre, financial center of New England, a region of the Northeas ...

( South Station Bus Terminal) *

(

) ;New York *

Connections

Amtrak The National Railroad Passenger Corporation, Trade name, doing business as Amtrak (; ), is the national Passenger train, passenger railroad company of the United States. It operates intercity rail service in 46 of the 48 contiguous United Stat ...

Northeast Corridor The Northeast Corridor (NEC) is an electrified railroad line in the Northeast megalopolis of the United States. Owned primarily by Amtrak, it runs from Boston in the north to Washington, D.C., in the south, with major stops in Providence, Rhod ...

service at Boston

South Station South Station, officially The Governor Michael S. Dukakis Transportation Center at South Station, is the largest railroad station and intercity bus terminal in Greater Boston and New England's second-largest transportation center after Logan I ...

'' Downeaster'' at

Portland Transportation Center Portland Transportation Center is a bus and train station in Portland, Maine, United States, served and run primarily by Concord Coach Lines (18 round-trips a day) and Amtrak '' Downeaster'' passenger trains (five round-trips a day). It is als ...

Concord Coach Lines provides

Amtrak Thruway Amtrak Thruway is a system of through-ticketed transportation services to connect passengers with areas not served by Amtrak trains. In most cases these are dedicated motorcoach routes, but can also be non-dedicated intercity bus services, transi ...

motorcoach service from Portland to Bangor and from Manchester to Boston.

Rider controversies

On May 28, 2018, a Customs and Border Patrol agent was recorded asking passengers about their citizenship status while they waited at the

, terminal to board a bus to

. When asked, a Concord Coach employee stated that passengers must be US citizens to ride. Concord Coach Lines later released a statement on Facebook clarifying their policies, indicating that the employee was unprepared to answer that question, and that company-wide training had been put in place to address the issue. The following August, a 14-year-old

Pakistani-American Pakistani Americans () are citizens of the United States who have full or partial ancestry from Pakistan, or more simply, Pakistanis in America. They can be from different ethnic groups in Pakistan like Punjabis, Punjabi or Muhajir people, Muhaj ...

was prevented from boarding a bus leaving

Rockland, Maine Rockland is a city in and the county seat of Knox County, Maine, United States. As of the United States Census, 2020, 2020 census, the town population was 6,936. The city is a popular tourist destination. It is a departure point for the Maine S ...

, by the driver. Despite being accompanied by an adult, the bus driver asked him for identification and would not let him board without it. The bus left without the teen, who had to ask the family of his friend to get a ride back to Massachusetts. Concord Coach Lines policy does not state that children have to show ID. Concord denied that the teen was stranded due to the color of their skin, stating that the driver did not notice the teen's ethnicity.

References

External links