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ComputerLand was a widespread chain of retail computer stores during the early years of the
microcomputer revolution The history of the personal computer as a mass-market consumer electronic device began with the microcomputer revolution of the 1970s. A personal computer is one intended for interactive individual use, as opposed to a mainframe computer whe ...
, and was one of the outlets (along with Computer City and
Sears Sears, Roebuck and Co., commonly known as Sears ( ), is an American chain of department stores and online retailer founded in 1892 by Richard Warren Sears and Alvah Curtis Roebuck and reincorporated in 1906 by Richard Sears and Julius Rosen ...
) chosen to introduce the
IBM PC The IBM Personal Computer (model 5150, commonly known as the IBM PC) is the first microcomputer released in the List of IBM Personal Computer models, IBM PC model line and the basis for the IBM PC compatible ''de facto'' standard. Released on ...
in 1981. The first ComputerLand opened in 1976, and the chain eventually included about 800 stores by 1985. After this time the rapid
commoditization In business literature, commoditization is defined as the process by which goods that have economic value and are distinguishable in terms of attributes (uniqueness or brand) end up becoming simple commodities in the eyes of the market or consum ...
of the PC led to the company's downfall, with most of the retail locations closing by 1990. The company officially ended in February 1999.


History

ComputerLand was founded by William H. Millard. In 1974 he launched a company,
IMS Associates, Inc. IMS Associates, Inc., or IMSAI, was a microcomputer company, responsible for one of the earliest successes in personal computer, personal computing, the IMSAI 8080. The company was founded in 1973 by William Millard (businessman), William Millard ...
, to build what was claimed to be the first truly integrated personal computers, sold as kits to hobbyists and the rapidly growing numbers of retailers (through small ads in ''
Popular Electronics ''Popular Electronics'' was an American magazine published by John August Media, LLC, and hosted at TechnicaCuriosa.com. The magazine was started by Ziff-Davis Publishing Company in October 1954 for electronics hobbyists and experimenters. It so ...
''). The computer, the IMSAI 8080, may not have made Millard's fortune, but his resulting experiences with the inexperienced and under‑capitalized retailers did. In 1976 (at the same time as the Byte Shop was selling its first few
Apple II Apple II ("apple Roman numerals, two", stylized as Apple ][) is a series of microcomputers manufactured by Apple Computer, Inc. from 1977 to 1993. The Apple II (original), original Apple II model, which gave the series its name, was designed ...
computers) he asked his Sales Director, Ed Faber (an ex‑IBM Manager), to start a new franchise operation, soon to become ComputerLand. Faber first designed a pilot store, at Hayward, California, with the then-revolutionary concept of providing a "full service" store, offering under one roof all that the customer needed to support their PCs. Advertisement for Preview Opening of a Computer Shack store at 22634 Foothill Blvd, Hayward, CA, The original name, Computer Shack, changed after opposition from
Radio Shack RadioShack (formerly written as Radio Shack) is an American electronics retailer that was established in 1921 as an amateur radio mail-order business. Its parent company was purchased by Tandy Corporation in 1962, which shifted its focus from ma ...
. The renamed ComputerLand began franchising. The first franchisee was in Morristown, New Jersey, and was rapidly followed by a chain across the US. Each store paid a 8% franchise fee and purchased 85-90% of its products from ComputerLand, which sold products at cost to the stores. The company kept small inventories of products, focusing on sales and marketing as opposed to product selection or training. It set a pattern that dominated PC retailing for the next decade. By the time
IBM International Business Machines Corporation (using the trademark IBM), nicknamed Big Blue, is an American Multinational corporation, multinational technology company headquartered in Armonk, New York, and present in over 175 countries. It is ...
arrived on the scene, the network of branches, all run by franchisees, had grown to 190 in number. By the end of 1985, when Millard retired, there were some 800 branches (including some 200 outside the US) and he had become one of the computer billionaires. Most ComputerLand stores succumbed to the predation of the "box-shifters" in the price wars of the latter 1980s, after the peak had passed. In 1987, Millard sold ComputerLand to E.M. Warburg, Pincus & Co. for US$200 million. In 1993, Merisel, a competitor company, announced it would purchase the ComputerLand name and all franchise holdings and its Datago aggregation division for $110 million. The new Merisel ComputerLand unit was operated by the then-president of Computerland's franchise and distribution business, Martin Wolf. The following year, "Vanstar" was selected as the name for the ComputerLand corporate company-owned stores stemming from the Nynex acquisition. (
Pleasanton, California Pleasanton is a city in Alameda County, California, United States. Located in the Amador Valley, it is an upscale suburb in the East Bay region of the San Francisco Bay Area. The population was 79,871 at the 2020 United States census, 2020 cens ...
) after the sale of split-off franchisor to Merisel. In 1997 Synnex Information Technologies, a national distributor of microcomputers and communication, networking, peripheral and storage products, purchased substantially all the assets of Merisel FAB Inc., including the ComputerLand franchise. Synnex created ComputerLand Corporation, a wholly owned subsidiary of Synnex, consisting of the ComputerLand and Datago businesses. On October 9, 1998, Inacom purchased Vanstar for a reported $465 – $480 million. The resulting company employed nearly 12,000 and was estimated to generate $7 billion in revenue. The acquisition of Vanstar reportedly added a large amount of debt, and it has been said that Inacom overpaid for a company of that size. Vanstar had 43.26 million shares outstanding at the time the deal was struck, and shareholders of Vanstar received .64 shares of ICO for each VST share in a stock swap deal, thus the issuance of 27.7 M shares of stock effectively more than doubled the number of outstanding shares while also being dilutive to the existing shares. This, plus debt concerns, led to a decline in the price of Inacom's stock. Inacom Corporation ceased operations completely in 2000. Although the corporate ComputerLand ceased operations anStar many former franchises continue to operate today as independently owned computer businesses under the ComputerLand name.


References


Further reading

*David Mercer, "IBM: How the World's Most Successful Corporation is Managed", Kogan Page 198

*{{cite book , last =Littman , first =Jonathan , title =Once Upon a Time in ComputerLand: The Amazing, Billion-Dollar Tale of Bill Millard , publisher = Price Stern Sloan , year =1987 , location =Los Angeles , isbn =0-89586-502-5 *https://www.old-computers.com/history/detail.asp?n=25


External links


ComputerLand in France near Paris

COMPUTERLAND BelgiumChicago ComputerLandComputerLand of Silicon ValleyComputerLand of WoodbridgeComputerLand OttumwaComputerLand SavannahETC ComputerLandComputerLand of Berkeley
Defunct computer hardware companies Companies based in Hayward, California Defunct companies based in the San Francisco Bay Area Retail companies based in California Defunct computer companies of the United States Warburg Pincus companies