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Empathy is generally described as the ability to take on another person's perspective, to understand, feel, and possibly share and respond to their experience. There are more (sometimes conflicting) definitions of empathy that include but are not limited to social, cognitive, and
emotion Emotions are physical and mental states brought on by neurophysiology, neurophysiological changes, variously associated with thoughts, feelings, behavior, behavioral responses, and a degree of pleasure or suffering, displeasure. There is ...
al processes primarily concerned with understanding others. Often times, empathy is considered to be a broad term, and broken down into more specific concepts and types that include cognitive empathy, emotional (or affective) empathy,
somatic Somatic may refer to: * Somatic (biology), referring to the cells of the body in contrast to the germ line cells ** Somatic cell, a non-gametic cell in a multicellular organism * Somatic nervous system, the portion of the vertebrate nervous syst ...
empathy, and spiritual empathy. Empathy is still a topic of research. The major areas of research include the development of empathy, the genetics and neuroscience of empathy, cross-species empathy, and the impairment of empathy. Some researchers have made efforts to quantify empathy through different methods, such as from questionnaires where participants can fill out and then be scored on their answers. The ability to imagine oneself as another person is a sophisticated process. However, the basic capacity to recognize emotions in others may be innate and may be achieved unconsciously. Empathy is not all-or-nothing; rather, a person can be more or less empathic toward another and empirical research supports a variety of interventions that are able to improve empathy. The English word ''empathy'' is derived from the
Ancient Greek Ancient Greek (, ; ) includes the forms of the Greek language used in ancient Greece and the classical antiquity, ancient world from around 1500 BC to 300 BC. It is often roughly divided into the following periods: Mycenaean Greek (), Greek ...
(, meaning "physical affection or passion"). That word derives from (, "in, at") and (, "passion" or "suffering").
Theodor Lipps Theodor Lipps (; 28 July 1851 – 17 October 1914) was a German philosopher, known for his theory regarding aesthetics, creating the framework for the concept of ''Einfühlung'' (empathy)'','' defined as, "projecting oneself onto the object of p ...
adapted the German aesthetic term ("feeling into") to psychology in 1903, and Edward B. Titchener translated into English as "empathy" in 1909. In modern Greek may mean, depending on context,
prejudice Prejudice can be an affect (psychology), affective feeling towards a person based on their perceived In-group and out-group, social group membership. The word is often used to refer to a preconceived (usually unfavourable) evaluation or classifi ...
, malevolence, malice, or hatred.


Definitions

Since its introduction into the English language, ''empathy'' has had a wide range of (sometimes conflicting) definitions among both researchers and laypeople. Empathy definitions encompass a broad range of phenomena, including caring for other people and having a desire to help them, experiencing emotions that match another person's, discerning what another person is thinking or feeling, and making less distinct the differences between the self and the other. Since empathy involves understanding the emotional states of other people, the way it is characterized derives from the way emotions are characterized. For example, if emotions are characterized by bodily feelings, then understanding the bodily feelings of another will be considered central to empathy. On the other hand, if emotions are characterized by a combination of beliefs and desires, then understanding those beliefs and desires will be more essential to empathy. Paradigmatically, a person exhibits empathy when they communicate an accurate recognition of the significance of another person's ongoing intentional actions, associated emotional states, and personal characteristics in a manner that seems accurate and tolerable to the recognized person. This is a nuanced perspective on empathy which assists in the understanding of complex human emotions and interactions. Acknowledging subjective experiences highlights the need for balance and understanding when engaging in empathy. One's ability to recognize the bodily feelings or emotions of another is related to one's imitative capacities, and seems to be grounded in an innate capacity to associate the bodily movements and facial expressions one sees in another with the
proprioceptive Proprioception ( ) is the sense of self-movement, force, and body position. Proprioception is mediated by proprioceptors, a type of sensory receptor, located within muscles, tendons, and joints. Most animals possess multiple subtypes of propri ...
feelings of producing those corresponding movements or expressions oneself.


Distinctions between empathy and related concepts

Compassion Compassion is a social feeling that motivates people to go out of their way to relieve the physical, mental, or emotional pains of others and themselves. Compassion is sensitivity to the emotional aspects of the suffering of others. When based ...
and
sympathy Sympathy is the perception of, understanding of, and reaction to the Mental distress, distress or need of another life form. According to philosopher David Hume, this sympathetic concern is driven by a switch in viewpoint from a personal perspe ...
are terms associated with empathy. A person feels compassion when they notice others are in need, and this feeling motivates that person to help. Like empathy, compassion has a wide range of definitions and purported facets (which overlap with some definitions of empathy). Sympathy is a feeling of care and understanding for someone in need. Some include in sympathy an
empathic concern Empathic concern refers to other-oriented emotions elicited by, and congruent with the perceived welfare of, someone in need. These other-oriented emotions include feelings of tenderness, sympathy, compassion and soft-heartedness. Empathic concern ...
for another person, and the wish to see them better off or happier. Empathy is also related to
pity Pity is a sympathetic sorrow evoked by the suffering of others. The word is comparable to ''compassion'', '' condolence'', or ''empathy''. It derives from the Latin (etymon also of ''piety''). Self-pity is pity directed towards oneself. Two d ...
and
emotional contagion Emotional contagion is a form of social contagion that involves the spontaneous spread of emotions and related behaviors. Such emotional convergence can happen from one person to another, or in a larger group. Emotions can be shared across indivi ...
. One feels pity towards others who might be in trouble or in need of help. This feeling is described as "feeling sorry" for someone. Emotional contagion is when a person (especially an infant or a member of a mob) imitatively "catches" the emotions that others are showing without necessarily recognizing this is happening. ''
Alexithymia Alexithymia, also called emotional blindness, is a neuropsychological phenomenon characterized by significant challenges in recognizing, expressing, feeling, sourcing, and describing one's emotions. It is associated with difficulties in attachme ...
'' describes a deficiency in understanding, processing, or describing one's own emotions (unlike empathy which is about someone else's emotions).


Classification

Empathy has two major components: # , also called ''emotional empathy'', is the ability to respond with an appropriate emotion to another's mental states. Our ability to empathize emotionally is based on emotional contagion: being affected by another's emotional or arousal state. Affective empathy can be subdivided into the following scales: #*
Empathic concern Empathic concern refers to other-oriented emotions elicited by, and congruent with the perceived welfare of, someone in need. These other-oriented emotions include feelings of tenderness, sympathy, compassion and soft-heartedness. Empathic concern ...
: sympathy and compassion for others in response to their suffering. #*
Personal distress In psychology, personal distress is an aversive, self-focused emotional reaction (e.g., anxiety, worry, discomfort) to the apprehension or comprehension of another's emotional state or condition. This negative affective state often occurs as a res ...
: feelings of discomfort and anxiety in response to another's suffering. There is no consensus regarding whether personal distress is a form of empathy or instead is something distinct from empathy. There may be a developmental aspect to this subdivision. Infants respond to the distress of others by getting distressed themselves; only when they are two years old do they start to respond in other-oriented ways: trying to help, comfort, and share. #* Affective mentalizing: uses clues like body language, facial expressions, knowledge about the other's beliefs & situation, and context to understand more about what one is empathizing with. # is the ability to understand another's perspective or mental state. The terms ''
empathic accuracy In psychology, empathic accuracy is a measure of how accurately one person can infer the thoughts and feelings of another person. The term was introduced in 1988, in conjunction with the term "empathic inference," by psychologists William Ickes and ...
'', '' social cognition'', ''
perspective-taking Perspective-taking is the act of perceiving a situation or understanding a concept from an alternative point of view, such as that of another individual. A vast amount of scientific literature suggests that perspective-taking is crucial to human ...
'', ''
theory of mind In psychology and philosophy, theory of mind (often abbreviated to ToM) refers to the capacity to understand other individuals by ascribing mental states to them. A theory of mind includes the understanding that others' beliefs, desires, intent ...
'', and ''
mentalizing In psychology, mentalization is the ability to understand the mental state – of oneself or others – that underlies overt behaviour. Mentalization can be seen as a form of imaginative mental activity that lets us perceive and interpret human b ...
'' are often used synonymously, but due to a lack of studies comparing theory of mind with types of empathy, it is unclear whether these are equivalent. Although measures of cognitive empathy include self-report questionnaires and behavioral measures, a 2019 meta-analysis found only a negligible association between self-report and behavioral measures, suggesting that people are generally not able to accurately assess their own cognitive empathy abilities. Cognitive empathy can be subdivided into the following scales: #*
Perspective-taking Perspective-taking is the act of perceiving a situation or understanding a concept from an alternative point of view, such as that of another individual. A vast amount of scientific literature suggests that perspective-taking is crucial to human ...
: the tendency to spontaneously adopt others' psychological perspectives. #* Fantasy: the tendency to identify with fictional characters. #* Tactical (or strategic) empathy: the deliberate use of perspective-taking to achieve certain desired ends. #* Emotion regulation: a damper on the emotional contagion process that allows you to empathize without being overwhelmed by the emotion you are empathizing with. The scientific community has not coalesced around a precise definition of these constructs, but there is consensus about this distinction. Affective and cognitive empathy are also independent from one another; someone who strongly empathizes emotionally is not necessarily good in understanding another's perspective. Additional constructs that have been proposed include ''behavioral empathy'' (which governs how one chooses to respond to feelings of empathy), ''social empathy'' (in which the empathetic person integrates their understanding of broader social dynamics into their empathetic modeling), and ''
ecological empathy Ecological empathy, or eco-empathy, is empathy directed towards the natural world. It encompasses empathy directed towards animals, plants, Ecosystem, ecosystems, and the earth as a whole. Kim-Pong Tam developed a method of measuring individuals ...
'' (which encompasses empathy directed towards the natural world). In addition, Fritz Breithaupt emphasizes the importance of empathy ''suppression'' mechanisms in healthy empathy.


Measurement

Efforts to measure empathy go back to at least the mid-twentieth century. Researchers approach the measurement of empathy from a number of perspectives. Behavioral measures normally involve raters assessing the presence or absence of certain behaviors in the subjects they are monitoring. Both verbal and non-verbal behaviors have been captured on video by experimenters. Other experimenters required subjects to comment upon their own feelings and behaviors, or those of other people involved in the experiment, as indirect ways of signaling their level of empathic functioning to the raters. Physiological responses tend to be captured by elaborate electronic equipment that has been physically connected to the subject's body. Researchers then draw inferences about that person's empathic reactions from the electronic readings produced. Bodily or "somatic" measures can be seen as behavioral measures at a micro level. They measure empathy through facial and other non-verbally expressed reactions. Such changes are presumably underpinned by physiological changes brought about by some form of "emotional contagion" or mirroring. These reactions, while they appear to reflect the internal emotional state of the empathizer, could also, if the stimulus incident lasted more than the briefest period, reflect the results of emotional reactions based on cognitions associated with role-taking ("if I were him I would feel..."). Picture or puppet-story indices for empathy have been adopted to enable even very young, pre-school subjects to respond without needing to read questions and write answers. Dependent variables (variables that are monitored for any change by the experimenter) for younger subjects have included self reporting on a seven-point smiley face scale and filmed facial reactions. In some experiments, subjects are required to watch video scenarios (either staged or authentic) and to make written responses which are then assessed for their levels of empathy; scenarios are sometimes also depicted in printed form.


Self-report measures

Measures of empathy also frequently require subjects to self-report upon their own ability or capacity for empathy, using Likert-style numerical responses to a printed questionnaire that may have been designed to reveal the affective, cognitive-affective, or largely cognitive substrates of empathic functioning. Some questionnaires claim to reveal both cognitive and affective substrates. However, a 2019 meta analysis questions the validity of self-report measures of cognitive empathy, finding that such self-report measures have negligibly small correlations with corresponding behavioral measures. Balancing subjective self-perceptions along with observable behaviors can help to contribute to a more reliable assessment of empathy. Such measures are also vulnerable to measuring not empathy but the difference between a person's felt empathy and their standards for how much empathy is appropriate. For example, one researcher found that students scored themselves as less empathetic after taking her empathy class. After learning more about empathy, the students became more exacting in how they judged their own feelings and behavior, expected more from themselves, and so rated themselves more severely. In the field of medicine, a measurement tool for carers is the ''Jefferson Scale of Physician Empathy, Health Professional Version (JSPE-HP)''. The Interpersonal Reactivity Index (IRI) is among the oldest published measurement tools still in frequent use (first published in 1983) that provides a multi-dimensional assessment of empathy. It comprises a self-report questionnaire of 28 items, divided into four seven-item scales covering the subdivisions of affective and cognitive empathy described above. More recent self-report tools include The Empathy Quotient (EQ) created by
Baron-Cohen Baron-Cohen or Baron Cohen is a Jewish surname. Surnamed Baron Cohen * Erran Baron Cohen (born 1968), British composer and trumpet player and brother of Sacha Baron Cohen * Sacha Baron Cohen (born 1971), Comedian and actor known for many character ...
and Wheelwright which comprises a self-report questionnaire consisting of 60 items. Another multi-dimensional scale is the Questionnaire of Cognitive and Affective Empathy (QCAE, first published in 2011). The Empathic Experience Scale is a 30-item questionnaire that measures empathy from a phenomenological perspective on
intersubjectivity Intersubjectivity describes the shared understanding that emerges from interpersonal interactions. The term first appeared in social science in the 1970s and later incorporated into psychoanalytic theory by George E. Atwood and Robert Stolorow, ...
, which provides a common basis for the perceptual experience (vicarious experience dimension) and a basic cognitive awareness (intuitive understanding dimension) of others' emotional states. It is difficult to make comparisons over time using such questionnaires because of how language changes. For example, one study used a single questionnaire to measure 13,737 college students between 1979 and 2009, and found that empathy scores fell substantially over that time. A critic noted these results could be because the wording of the questionnaire had become anachronistically quaint (it used idioms no longer in common use, like "tender feelings", "ill at ease", "quite touched", or "go to pieces" that today's students might not identify with).


Development


Ontogenetic development

By the age of two, children normally begin to exhibit fundamental behaviors of empathy by having an emotional response that corresponds with another person's emotional state. Even earlier, at one year of age, infants have some rudiments of empathy; they understand that, as with their own actions, other people's actions have goals. Toddlers sometimes comfort others or show concern for them. During their second year, they play games of falsehood or pretend in an effort to fool others. Such actions require that the child knows what others believe in order that the child can manipulate those beliefs. According to researchers at the
University of Chicago The University of Chicago (UChicago, Chicago, or UChi) is a Private university, private research university in Chicago, Illinois, United States. Its main campus is in the Hyde Park, Chicago, Hyde Park neighborhood on Chicago's South Side, Chic ...
who used
functional magnetic resonance imaging Functional magnetic resonance imaging or functional MRI (fMRI) measures brain activity by detecting changes associated with blood flow. This technique relies on the fact that cerebral blood flow and neuronal activation are coupled. When an area o ...
(fMRI), children between the ages of seven and twelve, when seeing others being injured, experience brain activity similar that which would occur if the child themself had been injured. Their findings are consistent with previous fMRI studies of pain empathy with adults, and previous findings that vicarious experiencing, particularly of others' distress, is hardwired and present early in life. The research found additional areas of the brain, associated with social and moral cognition, were activated when young people saw another person intentionally hurt by somebody, including regions involved in moral reasoning. Although children are capable of showing some signs of empathy, including attempting to comfort a crying baby, from as early as 18 months to two years, most do not demonstrate a full
theory of mind In psychology and philosophy, theory of mind (often abbreviated to ToM) refers to the capacity to understand other individuals by ascribing mental states to them. A theory of mind includes the understanding that others' beliefs, desires, intent ...
until around the age of four. Theory of mind involves the ability to understand that other people may have beliefs that are different from one's own, and is thought to involve the cognitive component of empathy. Children usually can pass false-belief tasks (a test for a theory of mind) around the age of four. It is theorised that people with
autism Autism, also known as autism spectrum disorder (ASD), is a neurodevelopmental disorder characterized by differences or difficulties in social communication and interaction, a preference for predictability and routine, sensory processing d ...
find using a theory of mind to be very difficult, but there is quite a bit of controversy on this subject. (e.g. the Sally–Anne test). Empathic maturity is a cognitive-structural theory developed at the Yale University School of Nursing. It addresses how adults conceive or understand the personhood of patients. The theory, first applied to nurses and since applied to other professions, postulates three levels of cognitive structures. The third and highest level is a meta-ethical theory of the moral structure of care. Adults who operate with level-III understanding synthesize systems of justice and care-based ethics.


Individual differences

The Empathic Concern scale assesses other-oriented feelings of sympathy and concern and the Personal Distress scale measures self-oriented feelings of personal anxiety and unease. Researchers have used behavioral and neuroimaging data to analyze extraversion and agreeableness. Both are associated with
empathic accuracy In psychology, empathic accuracy is a measure of how accurately one person can infer the thoughts and feelings of another person. The term was introduced in 1988, in conjunction with the term "empathic inference," by psychologists William Ickes and ...
and increased brain activity in two brain regions that are important for empathic processing (medial prefrontal cortex and
temporoparietal junction The temporoparietal junction (TPJ) is an area of the brain where the temporal and parietal lobes meet, at the posterior end of the lateral sulcus (Sylvian fissure). The TPJ incorporates information from the thalamus and the limbic system as well ...
).


Sex differences

On average, females score higher than males on measures of empathy, such as the Empathy Quotient (EQ), while males tend to score higher on the Systemizing Quotient (SQ). Both males and females with autistic spectrum disorders usually score lower on the EQ and higher on SQ ( see below for more detail on autism and empathy). Other studies show no significant sex differences, and instead suggest that gender differences are the result of motivational differences, such as upholding stereotypes.
Gender stereotypes A gender role, or sex role, is a social norm deemed appropriate or desirable for individuals based on their gender or sex. Gender roles are usually centered on conceptions of masculinity and femininity. The specifics regarding these gendered ...
about men and women can affect how they express emotions. The sex difference is small to moderate, somewhat inconsistent, and is often influenced by the person's motivations or social environment. Bosson ''et al.'' say "physiological measures of emotion and studies that track people in their daily lives find no consistent sex differences in the experience of emotion", which "suggests that women may amplify certain emotional expressions, or men may suppress them". However, a 2014 review from '' Neuroscience & Biobehavioral Reviews'' reported that there is evidence that "sex differences in empathy have
phylogenetic In biology, phylogenetics () is the study of the evolutionary history of life using observable characteristics of organisms (or genes), which is known as phylogenetic inference. It infers the relationship among organisms based on empirical dat ...
and
ontogenetic Ontogeny (also ontogenesis) is the origination and development of an organism (both physical and psychological, e.g., moral development), usually from the time of fertilization of the egg to adult. The term can also be used to refer to the stu ...
roots in biology and are not merely cultural byproducts driven by socialization." The review found sex differences in empathy from birth, growing larger with age, and consistent and stable across lifespan. Females, on average, had higher empathy than males, while children with higher empathy, regardless of gender, continue to be higher in empathy throughout development. Analysis of brain event-related potentials found that females who saw human suffering tended to have higher ERP waveforms than males. An investigation of N400 amplitudes found, on average, higher N400 in females in response to social situations, which positively correlated with self-reported empathy. Structural fMRI studies also found females to have larger
grey matter Grey matter, or gray matter in American English, is a major component of the central nervous system, consisting of neuronal cell bodies, neuropil ( dendrites and unmyelinated axons), glial cells ( astrocytes and oligodendrocytes), synapses, ...
volumes in posterior inferior frontal and anterior inferior parietal cortex areas which are correlated with
mirror neuron A mirror neuron is a neuron that fires both when an animal acts and when the animal observes the same action performed by another. Thus, the neuron "mirrors" the behavior of the other, as though the observer were itself acting. Mirror neurons a ...
s in
fMRI Functional magnetic resonance imaging or functional MRI (fMRI) measures brain activity by detecting changes associated with blood flow. This technique relies on the fact that cerebral blood flow and neuronal activation are coupled. When an area o ...
literature. Females also tended to have a stronger link between emotional and cognitive empathy. The researchers believe that the stability of these sex differences in development are unlikely to be explained by environmental influences but rather by human evolution and inheritance. Throughout prehistory, women were the primary nurturers and caretakers of children; so this might have led to an evolved neurological adaptation for women to be more aware and responsive to non-verbal expressions. According to the "Primary Caretaker Hypothesis", prehistoric men did not have such selective pressure as primary caretakers. This might explain modern day sex differences in emotion recognition and empathy. A review published in ''
Neuropsychologia ''Neuropsychologia'' is a peer-reviewed scientific journal that focuses on cognitive neuroscience. It was established in 1963, and is published by Elsevier Elsevier ( ) is a Dutch academic publishing company specializing in scientific, technic ...
'' found that females tended to be better at recognizing facial affects, expression processing, and emotions in general. Males tended to be better at recognizing specific behaviors such as anger, aggression, and threatening cues. A 2014 meta-analysis, in ''Cognition and Emotion'', found a small female advantage in non-verbal emotional recognition.


Environmental influences

Some research theorizes that environmental factors, such as parenting style and relationships, affect the development of empathy in children. Empathy promotes pro-social relationships and helps mediate aggression. Caroline Tisot studied how environmental factors like parenting style, parent empathy, and prior social experiences affect the development of empathy in young children. The children studied were asked to complete an effective empathy measure, while the children's parents completed a questionnaire to assess parenting style and the Balanced Emotional Empathy scale. The study found that certain parenting practices, as opposed to parenting style as a whole, contributed to the development of empathy in children. These practices include encouraging the child to imagine the perspectives of others and teaching the child to reflect on his or her own feelings. The development of empathy varied based on the gender of the child and parent. Paternal warmth was significantly positively related to empathy in children, especially boys. Maternal warmth was negatively related to empathy in children, especially girls. Empathy may be disrupted due to brain trauma such as
stroke Stroke is a medical condition in which poor cerebral circulation, blood flow to a part of the brain causes cell death. There are two main types of stroke: brain ischemia, ischemic, due to lack of blood flow, and intracranial hemorrhage, hemor ...
. In most cases, empathy is impaired if a
lesion A lesion is any damage or abnormal change in the tissue of an organism, usually caused by injury or diseases. The term ''Lesion'' is derived from the Latin meaning "injury". Lesions may occur in both plants and animals. Types There is no de ...
or stroke occurs on the right side of the brain. Damage to the
frontal lobe The frontal lobe is the largest of the four major lobes of the brain in mammals, and is located at the front of each cerebral hemisphere (in front of the parietal lobe and the temporal lobe). It is parted from the parietal lobe by a Sulcus (neur ...
, which is primarily responsible for emotional regulation, can profoundly impact a person's capacity to experience empathy. People with an acquired brain injury also show lower levels of empathy. More than half of those people with a traumatic brain injury self-report a deficit in their empathic capacity. There is some evidence that empathy is a skill that one can improve in with training.


Evolution across species

Studies in
animal behavior Ethology is a branch of zoology that studies the behaviour of non-human animals. It has its scientific roots in the work of Charles Darwin and of American and German ornithologists of the late 19th and early 20th century, including Charle ...
and
neuroscience Neuroscience is the scientific study of the nervous system (the brain, spinal cord, and peripheral nervous system), its functions, and its disorders. It is a multidisciplinary science that combines physiology, anatomy, molecular biology, ...
indicate that empathy is not restricted to humans (however the interpretation of such research depends in part on how expansive a definition of empathy researchers adopt). Empathy-like behaviors have been observed in
primate Primates is an order (biology), order of mammals, which is further divided into the Strepsirrhini, strepsirrhines, which include lemurs, galagos, and Lorisidae, lorisids; and the Haplorhini, haplorhines, which include Tarsiiformes, tarsiers a ...
s, both in captivity and in the wild, and in particular in
bonobo The bonobo (; ''Pan paniscus''), also historically called the pygmy chimpanzee (less often the dwarf chimpanzee or gracile chimpanzee), is an endangered great ape and one of the two species making up the genus ''Pan (genus), Pan'' (the other bei ...
s, perhaps the most empathic primate. One study demonstrated
prosocial behavior Prosocial behavior is a social behavior that "benefit other people or society as a whole", "such as helping, sharing, donating, co-operating, and volunteering". The person may or may not intend to benefit others; the behavior's prosocial benef ...
elicited by empathy in rodents. Rodents demonstrate empathy for cagemates (but not strangers) in pain. An influential study on the evolution of empathy by Stephanie Preston and Frans de Waal discusses a neural perception-action mechanism and postulates a bottom-up model of empathy that ties together all levels, from state matching to perspective-taking. University of Chicago neurobiologist Jean Decety agrees that empathy is not exclusive to humans, but that empathy has deep evolutionary, biochemical, and neurological underpinnings, and that even the most advanced forms of empathy in humans are built on more basic forms and remain connected to core mechanisms associated with affective communication, social attachment, and
parental care Parental care is a behavioural and evolutionary strategy adopted by some animals, involving a parental investment being made to the evolutionary fitness of offspring. Patterns of parental care are widespread and highly diverse across the animal k ...
. Neural circuits involved in empathy and caring include the
brainstem The brainstem (or brain stem) is the posterior stalk-like part of the brain that connects the cerebrum with the spinal cord. In the human brain the brainstem is composed of the midbrain, the pons, and the medulla oblongata. The midbrain is conti ...
, the
amygdala The amygdala (; : amygdalae or amygdalas; also '; Latin from Greek language, Greek, , ', 'almond', 'tonsil') is a paired nucleus (neuroanatomy), nuclear complex present in the Cerebral hemisphere, cerebral hemispheres of vertebrates. It is c ...
,
hypothalamus The hypothalamus (: hypothalami; ) is a small part of the vertebrate brain that contains a number of nucleus (neuroanatomy), nuclei with a variety of functions. One of the most important functions is to link the nervous system to the endocrin ...
,
basal ganglia The basal ganglia (BG) or basal nuclei are a group of subcortical Nucleus (neuroanatomy), nuclei found in the brains of vertebrates. In humans and other primates, differences exist, primarily in the division of the globus pallidus into externa ...
, insula, and
orbitofrontal cortex The orbitofrontal cortex (OFC) is a prefrontal cortex region in the frontal lobes of the brain which is involved in the cognitive process of decision-making. In non-human primates it consists of the association cortex areas Brodmann area 11, 1 ...
.


Other animals and empathy between species

Researchers Zanna Clay and
Frans de Waal Franciscus Bernardus Maria de Waal (29 October 1948 – 14 March 2024) was a Dutch-American primatologist and ethologist. He was the Charles Howard Candler Professor of Primate Behavior in the Department of Psychology at Emory University in ...
studied the socio-emotional development of the
bonobo The bonobo (; ''Pan paniscus''), also historically called the pygmy chimpanzee (less often the dwarf chimpanzee or gracile chimpanzee), is an endangered great ape and one of the two species making up the genus ''Pan (genus), Pan'' (the other bei ...
chimpanzee. They focused on the interplay of numerous skills such as empathy-related responding, and how different rearing backgrounds of the juvenile bonobo affected their response to stressful events—events related to themselves (e.g. loss of a fight) as well as stressful events of others. They found that bonobos sought out body contact with one another as a coping mechanism. Bonobos sought out more body contact after watching an event distress other bonobos than after their individually experienced stressful event. Mother-reared bonobos sought out more physical contact than orphaned bonobos after a stressful event happened to another. This finding shows the importance of mother-child attachment and bonding in successful socio-emotional development, such as empathic-like behaviors. De Waal suggests the advantages provided to mothers who understand the needs of their children are the reason empathy evolved in the first place. Empathic-like behavior has been observed in
chimpanzees The chimpanzee (; ''Pan troglodytes''), also simply known as the chimp, is a species of great ape native to the forests and savannahs of tropical Africa. It has four confirmed subspecies and a fifth proposed one. When its close relative the ...
in different aspects of their natural behaviors. For example, chimpanzees spontaneously contribute comforting behaviors to victims of aggressive behavior in both natural and unnatural settings, a behavior recognized as consolation. Researchers led by Teresa Romero observed these empathic and sympathetic-like behaviors in chimpanzees in two separate groups. Acts of consolation were observed in both groups. This behavior is also found in humans, particularly in human infants. Another similarity found between chimpanzees and humans is that empathic-like responding was disproportionately provided to kin. Although comforting towards non-family chimpanzees was also observed, as with humans, chimpanzees showed the majority of comfort and concern to close/loved ones. Another similarity between chimpanzee and human expression of empathy is that females provided more comfort than males on average. The only exception to this discovery was that high-ranking males showed as much empathy-like behavior as their female counterparts. This is believed to be because of policing-like behavior and the authoritative status of high-ranking male chimpanzees.
Dog The dog (''Canis familiaris'' or ''Canis lupus familiaris'') is a domesticated descendant of the gray wolf. Also called the domestic dog, it was selectively bred from a population of wolves during the Late Pleistocene by hunter-gatherers. ...
s have been hypothesized to share empathic-like responding towards humans. Researchers Custance and Mayer put individual dogs in an enclosure with their owner and a stranger. When the participants were talking or humming, the dog showed no behavioral changes; however when the participants were pretending to cry, the dogs oriented their behavior toward the person in distress whether it be the owner or stranger. The dogs approached the participants when crying in a submissive fashion, by sniffing, licking, and nuzzling the distressed person. The dogs did not approach the participants in the usual form of excitement, tail wagging, or panting. Since the dogs did not direct their empathic-like responses only towards their owner, it is hypothesized that dogs generally seek out humans showing distressing body behavior. Although this could suggest that dogs have the cognitive capacity for empathy, it could also mean that domesticated dogs have learned to comfort distressed humans through generations of being rewarded for that specific behavior. When witnessing chicks in distress, domesticated hens ('' Gallus gallus domesticus'') show emotional and physiological responding. Researchers found that in conditions where the chick was susceptible to danger, the mother hen's heart rate increased, she sounded vocal alarms, she decreased her personal preening, and her body temperature increased. This responding happened whether or not the chick felt as if it were in danger. Mother hens experienced stress-induced hyperthermia only when the chick's behavior correlated with the perceived threat. Humans can empathize with other species. One study of a sample of organisms showed that the strength of human empathic perceptions (and compassionate reactions) toward an organism is negatively correlated with how long ago our species' had a common ancestor. In other words, the more phylogenetically close a species is to us, the more likely we are to feel empathy and compassion towards it.


Genetics

Measures of empathy show evidence of being genetically influenced. For example, carriers of the deletion variant of ADRA2B show more activation of the amygdala when viewing emotionally arousing images. The gene
5-HTTLPR 5-HTTLPR (serotonin-transporter-linked promoter region) is a degenerate repeat (redundancy in the genetic code) polymorphic region in '' SLC6A4'', the gene that codes for the serotonin transporter. Since the polymorphism was identified in th ...
seems to influence sensitivity to negative emotional information and is also attenuated by the deletion variant of ADRA2b. Carriers of the double G variant of the OXTR gene have better social skills and higher self-esteem. A gene located near LRRN1 on chromosome 3 influences the human ability to read, understand, and respond to emotions in others.


Neuroscientific basis of empathy

Contemporary neuroscience offers insights into the neural basis of the mind's ability to understand and process emotion. Studies of
mirror neuron A mirror neuron is a neuron that fires both when an animal acts and when the animal observes the same action performed by another. Thus, the neuron "mirrors" the behavior of the other, as though the observer were itself acting. Mirror neurons a ...
s attempt to measure the neural basis for human mind-reading and emotion-sharing abilities and thereby to explain the basis of the empathy reaction. People who score high on empathy tests have especially busy mirror neuron systems. Empathy is a spontaneous sharing of affect, provoked by witnessing and sympathizing with another's emotional state. The empathic person mirrors or mimics the emotional response they would expect to feel if they were in the other person's place. Unlike personal distress, empathy is not characterized by aversion to another's emotional response. This distinction is vital because empathy is associated with the moral emotion sympathy, or empathic concern, and consequently also prosocial or altruistic action. Empathy involves two interconnected elements: cognitive empathy, which is understanding or recognising the emotions another person is experiencing, and affective empathy, which refers to actually feeling or sharing those emotions yourself. For social beings, negotiating interpersonal decisions is as important to survival as being able to navigate the physical landscape. Meta-analysis of fMRI studies of empathy confirms that different brain areas are activated during affective-perceptual empathy than during cognitive-evaluative empathy. Affective empathy is correlated with increased activity in the insula while cognitive empathy is correlated with activity in the mid
cingulate cortex The cingulate cortex is a part of the brain situated in the medial aspect of the cerebral cortex. The cingulate cortex includes the entire cingulate gyrus, which lies immediately above the corpus callosum, and the continuation of this in the cin ...
and adjacent dorsomedial
prefrontal cortex In mammalian brain anatomy, the prefrontal cortex (PFC) covers the front part of the frontal lobe of the cerebral cortex. It is the association cortex in the frontal lobe. The PFC contains the Brodmann areas BA8, BA9, BA10, BA11, BA12, ...
. A study with patients who experienced different types of brain damage confirmed the distinction between emotional and cognitive empathy. Specifically, the
inferior frontal gyrus The inferior frontal gyrus (IFG; also gyrus frontalis inferior) is the lowest positioned gyrus of the frontal gyri, of the frontal lobe, and is part of the prefrontal cortex. Its superior border is the inferior frontal sulcus (which divides it ...
appears to be responsible for emotional empathy, and the ventromedial prefrontal gyrus seems to mediate cognitive empathy. fMRI has been employed to investigate the functional anatomy of empathy. Observing another person's emotional state activates parts of the neuronal network that are involved in processing that same state in oneself, whether it is disgust, touch, or pain. As these emotional states are being observed, the brain is able activate a network of the brain that is involved in empathy. There are two separate systems of the brain involved with the feeling of empathy: a cognitive system and an emotional system. The cognitive system helps an individual understand another's perspective while the emotional system enables our ability to empathize emotionally. The neuronal network that is activated controls the observers response to these emotional states thus prompting an empathetic response. The study of the neural underpinnings of empathy received increased interest following a paper published by S.D. Preston and
Frans de Waal Franciscus Bernardus Maria de Waal (29 October 1948 – 14 March 2024) was a Dutch-American primatologist and ethologist. He was the Charles Howard Candler Professor of Primate Behavior in the Department of Psychology at Emory University in ...
after the discovery of mirror neurons in monkeys that fire both when the creature watches another perform an action and when they themselves perform it. Researchers suggest that paying attention to perceiving another individual's state activates neural representations, and that this activation primes or generates the associated autonomic and somatic responses (perception-action coupling), unless inhibited. This mechanism resembles the
common coding theory Common coding theory is a cognitive psychology theory describing how perceptual representations (e.g. of things we can see and hear) and motor representations (e.g. of hand actions) are linked. The theory claims that there is a shared representati ...
between perception and action. Another study provides evidence of separate neural pathways activating reciprocal suppression in different regions of the brain associated with the performance of "social" and "mechanical" tasks. These findings suggest that the
cognition Cognition is the "mental action or process of acquiring knowledge and understanding through thought, experience, and the senses". It encompasses all aspects of intellectual functions and processes such as: perception, attention, thought, ...
associated with reasoning about the "state of another person's mind" and "causal/mechanical properties of inanimate objects" are neurally suppressed from occurring at the same time. Mirroring-behavior in motor neurons during empathy may help duplicate feelings. Such sympathetic action may afford access to sympathetic feelings and, perhaps, trigger emotions of kindness and forgiveness.


Impairment

A difference in distribution between affective and cognitive empathy has been observed in various conditions.
Psychopathy Psychopathy, or psychopathic personality, is a personality construct characterized by impaired empathy and remorse, along with bold, disinhibited, and egocentric traits. These traits are often masked by superficial charm and immunity ...
and
narcissism Narcissism is a self-centered personality style characterized as having an excessive preoccupation with oneself and one's own needs, often at the expense of others. Narcissism, named after the Greek mythological figure ''Narcissus'', has evolv ...
are associated with impairments in affective but not cognitive empathy, whereas
bipolar disorder Bipolar disorder (BD), previously known as manic depression, is a mental disorder characterized by periods of Depression (mood), depression and periods of abnormally elevated Mood (psychology), mood that each last from days to weeks, and in ...
is associated with deficits in cognitive but not affective empathy. People with borderline personality disorder (BPD) may suffer from impairments in cognitive empathy as well as fluctuating affective empathy, although this topic is controversial.
Schizophrenia Schizophrenia () is a mental disorder characterized variously by hallucinations (typically, Auditory hallucination#Schizophrenia, hearing voices), delusions, thought disorder, disorganized thinking and behavior, and Reduced affect display, f ...
, too, is associated with deficits in both types of empathy. However, even in people without conditions such as these, the balance between affective and cognitive empathy varies. Atypical empathic responses are associated with some
personality disorders Personality disorders (PD) are a class of mental health conditions characterized by enduring maladaptive patterns of behavior, cognition, and inner experience, exhibited across many contexts and deviating from those accepted by the culture. T ...
such as psychopathy, borderline,
narcissistic Narcissism is a self-centered personality style characterized as having an excessive preoccupation with oneself and one's own needs, often at the expense of others. Narcissism, named after the Greek mythological figure ''Narcissus'', has evolv ...
, and
schizoid Schizoid personality disorder (, often abbreviated as SzPD or ScPD) is a personality disorder characterized by a lack of interest in social relationships, a tendency toward a solitary or sheltered lifestyle, secretiveness, emotional coldness, ...
personality disorders;
conduct disorder Conduct disorder (CD) is a mental disorder diagnosed in childhood or adolescence that presents itself through a repetitive and persistent pattern of behavior that includes theft, lies, physical violence that may lead to destruction, and reck ...
; schizophrenia; bipolar disorder; and
depersonalization Depersonalization is a dissociative phenomenon characterized by a subjective feeling of detachment from oneself, manifesting as a sense of disconnection from one's thoughts, emotions, sensations, or actions, and often accompanied by a feeling of ...
. Sex offenders who had been raised in an environment where they were shown a lack of empathy and had endured abuse of the sort they later committed, felt less affective empathy for their victims.


Autism and controversy

The subject of whether autism affects empathy is a controversial and complex area of study. Several different factors are proposed to be at play, such as mirror neurons, alexithymia, and more. The
double empathy problem The theory of the double empathy problem is a psychological and sociological theory first coined in 2012 by Damian Milton, an autistic autism researcher. This theory proposes that many of the difficulties autistic individuals face when socializ ...
theory proposes that prior studies on autism and empathy may have been misinterpreted and that autistic people show the same levels of empathy towards one another as non-autistic people do. Autism spectrum disorder (ASD) is often correlated to problems with empathy and social communication skills. However, like ASD itself, these issues are often found to be on a spectrum. The suggestion that people with autism are likely to have issues with personal relationships and empathy is a complex issue that has been addressed in many studies. Various research has been exploring these concepts for more than twenty years. Certain studies, like this one from 2004 found connections between ASD and empathy issues. Another study found that empathy problems may be associated to the comorbidity of alexithymia (a struggle to feel emotions) and ASD. However, a more recent study from 2022 found that there were, in fact, no significant differences between the brain sections (medial prefrontal cortex and amygdala) that are associated with empathy. Another study (2023) focusing on ASD and empathy with regards to mirror neurons also reflected on the theory that mirror neurons “may be dysfunctional in ASD.” However, as the researchers state, this connection is not clear and although mirror neurons are correlated to ASD, there is no proven causational relationship between dysfunctional mirror neurons and ASD. The study from 2023 might be considered contradictory to an earlier (2006) study on mirror neurons that found that high-functioning autistic children showed reduced
mirror neuron A mirror neuron is a neuron that fires both when an animal acts and when the animal observes the same action performed by another. Thus, the neuron "mirrors" the behavior of the other, as though the observer were itself acting. Mirror neurons a ...
activity in the brain's
inferior frontal gyrus The inferior frontal gyrus (IFG; also gyrus frontalis inferior) is the lowest positioned gyrus of the frontal gyri, of the frontal lobe, and is part of the prefrontal cortex. Its superior border is the inferior frontal sulcus (which divides it ...
while imitating and observing emotional expressions in other children who were considered non-autistic. The correlation between ASD and empathy is a focus for researchers and many relevant articles can be found in the ''Journal of Autism and Developmental Disorders.''


Psychopathy

Psychopathy is a personality construct partly characterized by antisocial and aggressive behaviors, as well as emotional and interpersonal deficits including shallow emotions and a lack of
remorse Remorse is a distressing emotion experienced by an individual who regrets actions which they have done in the past which they deem to be shameful, hurtful, or wrong. Remorse is closely allied to guilt and self-directed resentment. When a perso ...
and empathy. The ''
Diagnostic and Statistical Manual of Mental Disorders The ''Diagnostic and Statistical Manual of Mental Disorders'' (''DSM''; latest edition: ''DSM-5-TR'', published in March 2022) is a publication by the American Psychiatric Association (APA) for the classification of mental disorders using a com ...
'' (DSM) and ''
International Classification of Diseases The International Classification of Diseases (ICD) is a globally used medical classification that is used in epidemiology, health management and clinical diagnosis. The ICD is maintained by the World Health Organization (WHO), which is the dir ...
'' (ICD) list
antisocial personality disorder Antisocial personality disorder (ASPD) is a personality disorder defined by a chronic pattern of behavior that disregards the rights and well-being of others. People with ASPD often exhibit behavior that conflicts with social norms, leading to ...
(ASPD) and
dissocial personality disorder Antisocial personality disorder (ASPD) is a personality disorder defined by a chronic pattern of behavior that disregards the rights and well-being of others. People with ASPD often exhibit behavior that conflicts with social norms, leading to ...
, stating that these have been referred to as or include what is referred to as psychopathy. Psychopathy is associated with atypical responses to distress cues (e.g. facial and vocal expressions of fear and
sadness Sadness is an emotional pain associated with, or characterized by, feelings of disadvantage, loss, despair, grief, helplessness, disappointment and sorrow. An individual experiencing sadness may become quiet or lethargic, and withdraw the ...
), including decreased activation of the
fusiform Fusiform (from Latin ''fusus'' ‘spindle’) means having a spindle (textiles), spindle-like shape that is wide in the middle and tapers at both ends. It is similar to the lemon (geometry), lemon-shape, but often implies a focal broadening of a ...
and extrastriate cortical regions, which may partly account for impaired recognition of and reduced autonomic responsiveness to expressions of fear, and impairments of empathy."Psychopathy" by Quinton 2006 Studies on children with psychopathic tendencies have also shown such associations. The underlying for processing expressions of happiness are functionally intact in psychopaths, although less responsive than in those of controls. The neuroimaging literature is unclear as to whether deficits are specific to particular emotions such as fear. Some fMRI studies report that emotion perception deficits in psychopathy are pervasive across emotions (positives and negatives). One study on psychopaths found that, under certain circumstances, they could willfully empathize with others, and that their empathic reaction initiated the same way it does for controls. Psychopathic criminals were brain-scanned while watching videos of a person harming another individual. The psychopaths' empathic reaction initiated the same way it did for controls when they were instructed to empathize with the harmed individual, and the area of the brain relating to pain was activated when the psychopaths were asked to imagine how the harmed individual felt. The research suggests psychopaths can switch empathy on at will, which would enable them to be both callous and charming. The team who conducted the study say they do not know how to transform this willful empathy into the spontaneous empathy most people have, though they propose it might be possible to rehabilitate psychopaths by helping them to activate their "empathy switch". Others suggested that it remains unclear whether psychopaths' experience of empathy was the same as that of controls, and also questioned the possibility of devising therapeutic interventions that would make the empathic reactions more automatic. One problem with the theory that the ability to turn empathy on and off constitutes psychopathy is that such a theory would classify socially sanctioned violence and
punishment Punishment, commonly, is the imposition of an undesirable or unpleasant outcome upon an individual or group, meted out by an authority—in contexts ranging from child discipline to criminal law—as a deterrent to a particular action or beh ...
as psychopathy, as these entail suspending empathy towards certain individuals and/or groups. The attempt to get around this by standardizing tests of psychopathy for cultures with different norms of punishment is criticized in this context for being based on the assumption that people can be classified in discrete cultures while cultural influences are in reality mixed and every person encounters a mosaic of influences. Psychopathy may be an artefact of psychiatry's standardization along imaginary sharp lines between cultures, as opposed to an actual difference in the brain. Work conducted by Professor Jean Decety with large samples of incarcerated psychopaths offers additional insights. In one study, psychopaths were scanned while viewing video clips depicting people being intentionally hurt. They were also tested on their responses to seeing short videos of facial expressions of pain. The participants in the high-psychopathy group exhibited significantly less activation in the
ventromedial prefrontal cortex The ventromedial prefrontal cortex (vmPFC) is a part of the prefrontal cortex in the mammalian brain. The ventral medial prefrontal is located in the frontal lobe at the bottom of the cerebral hemispheres and is implicated in the processing of ...
,
amygdala The amygdala (; : amygdalae or amygdalas; also '; Latin from Greek language, Greek, , ', 'almond', 'tonsil') is a paired nucleus (neuroanatomy), nuclear complex present in the Cerebral hemisphere, cerebral hemispheres of vertebrates. It is c ...
, and
periaqueductal gray The periaqueductal gray (PAG), also known as the central gray, is a brain region that plays a critical role in autonomic function, motivated behavior and behavioural responses to threatening stimuli. PAG is also the primary control center for ...
parts of the brain, but more activity in the
striatum The striatum (: striata) or corpus striatum is a cluster of interconnected nuclei that make up the largest structure of the subcortical basal ganglia. The striatum is a critical component of the motor and reward systems; receives glutamat ...
and the insula when compared to control participants. In a second study, individuals with psychopathy exhibited a strong response in pain-affective brain regions when taking an imagine-self perspective, but failed to recruit the neural circuits that were activated in controls during an imagine-other perspective—in particular the ventromedial prefrontal cortex and amygdala—which may contribute to their lack of empathic concern. Researchers have investigated whether people who have high levels of psychopathy have sufficient levels of cognitive empathy but lack the ability to use affective empathy. People who score highly on psychopathy measures are less likely to exhibit affective empathy. There was a strong negative correlation, showing that psychopathy and lack of affective empathy correspond strongly. found those who scored highly on the psychopathy scale do not lack in recognising emotion in facial expressions. Therefore, such individuals do not lack in perspective-talking ability but do lack in compassion . Neuroscientist Antonio R. Damasio and his colleagues showed that subjects with damage to the
ventromedial prefrontal cortex The ventromedial prefrontal cortex (vmPFC) is a part of the prefrontal cortex in the mammalian brain. The ventral medial prefrontal is located in the frontal lobe at the bottom of the cerebral hemispheres and is implicated in the processing of ...
lack the ability to empathically feel their way to moral answers, and that when confronted with moral dilemmas, these brain-damaged patients coldly came up with "end-justifies-the-means" answers, leading Damasio to conclude that the point was not that they reached immoral conclusions, but that when they were confronted by a difficult issue – in this case as whether to shoot down a passenger plane hijacked by terrorists before it hits a major city – these patients appear to reach decisions without the anguish that afflicts those with normally functioning brains. According to Adrian Raine, a clinical neuroscientist also at the University of Southern California, one of this study's implications is that society may have to rethink how it judges immoral people: "Psychopaths often feel no empathy or remorse. Without that awareness, people relying exclusively on reasoning seem to find it harder to sort their way through moral thickets. Does that mean they should be held to different standards of accountability?" Despite studies suggesting psychopaths have deficits in emotion perception and imagining others in pain, professor Simon Baron-Cohen claims psychopathy is associated with intact cognitive empathy, which would imply an intact ability to read and respond to behaviors, social cues, and what others are feeling. Psychopathy is, however, associated with impairment in the other major component of empathy—affective (emotional) empathy—which includes the ability to feel the suffering and emotions of others (
emotional contagion Emotional contagion is a form of social contagion that involves the spontaneous spread of emotions and related behaviors. Such emotional convergence can happen from one person to another, or in a larger group. Emotions can be shared across indivi ...
), and those with the condition are therefore not distressed by the suffering of their victims. Such a dissociation of affective and cognitive empathy has been demonstrated for aggressive offenders.


Other conditions

Atypical empathic responses are also correlated with a variety of other conditions.
Borderline personality disorder Borderline personality disorder (BPD) is a personality disorder characterized by a pervasive, long-term pattern of significant interpersonal relationship instability, an acute fear of Abandonment (emotional), abandonment, and intense emotiona ...
is characterized by extensive behavioral and interpersonal difficulties that arise from emotional and cognitive dysfunction. Dysfunctional social and interpersonal behavior plays a role in the emotionally intense way people with borderline personality disorder react. While individuals with borderline personality disorder may show their emotions excessively, their ability to feel empathy is a topic of much dispute with contradictory findings. Some studies assert impairments in cognitive empathy in BPD patients yet no affective empathy impairments, while other studies have found impairments in both affective and cognitive empathy. Fluctuating empathy, fluctuating between normal range of empathy, reduced sense of empathy, and a lack of empathy has been noted to be present in BPD patients in multiple studies, although more research is needed to determine its prevalence, although it is believed to be at least not uncommon and may be a very common phenomenon. BPD is a very heterogenous disorder, with symptoms including empathy ranging wildly between patients. One diagnostic criterion of
narcissistic personality disorder Narcissistic personality disorder (NPD) is a personality disorder characterized by a life-long pattern of grandiosity, exaggerated feelings of self-importance, an excessive need for admiration, and a diminished ability to empathy, empathize w ...
is a lack of empathy and an unwillingness or inability to recognize or identify with the feelings and needs of others. Characteristics of
schizoid personality disorder Schizoid personality disorder (, often abbreviated as SzPD or ScPD) is a personality disorder characterized by a lack of interest in social relationships, a tendency toward a solitary or sheltered lifestyle, secretiveness, emotional coldness, ...
include emotional coldness, detachment, and impaired affect corresponding with an inability to be empathic and sensitive towards others. A study conducted by Jean Decety and colleagues at the
University of Chicago The University of Chicago (UChicago, Chicago, or UChi) is a Private university, private research university in Chicago, Illinois, United States. Its main campus is in the Hyde Park, Chicago, Hyde Park neighborhood on Chicago's South Side, Chic ...
demonstrated that subjects with aggressive
conduct disorder Conduct disorder (CD) is a mental disorder diagnosed in childhood or adolescence that presents itself through a repetitive and persistent pattern of behavior that includes theft, lies, physical violence that may lead to destruction, and reck ...
demonstrate atypical empathic responses when viewing others in pain. Subjects with conduct disorder were at least as responsive as controls to the pain of others but, unlike controls, subjects with conduct disorder showed strong and specific activation of the
amygdala The amygdala (; : amygdalae or amygdalas; also '; Latin from Greek language, Greek, , ', 'almond', 'tonsil') is a paired nucleus (neuroanatomy), nuclear complex present in the Cerebral hemisphere, cerebral hemispheres of vertebrates. It is c ...
and
ventral striatum The striatum (: striata) or corpus striatum is a cluster of interconnected nuclei that make up the largest structure of the subcortical basal ganglia. The striatum is a critical component of the motor and reward systems; receives glutamater ...
(areas that enable a general arousing effect of reward), yet impaired activation of the neural regions involved in self-regulation and
metacognition Metacognition is an awareness of one's thought processes and an understanding of the patterns behind them. The term comes from the root word ''Meta (prefix), meta'', meaning "beyond", or "on top of".Metcalfe, J., & Shimamura, A. P. (1994). ''Metac ...
(including
moral reasoning Moral reasoning is the study of how people think about right and wrong and how they acquire and apply moral rules. It is a subdiscipline of moral psychology that overlaps with moral philosophy, and is the foundation of descriptive ethics. Moral r ...
), in addition to diminished processing between the amygdala and the
prefrontal cortex In mammalian brain anatomy, the prefrontal cortex (PFC) covers the front part of the frontal lobe of the cerebral cortex. It is the association cortex in the frontal lobe. The PFC contains the Brodmann areas BA8, BA9, BA10, BA11, BA12, ...
.
Schizophrenia Schizophrenia () is a mental disorder characterized variously by hallucinations (typically, Auditory hallucination#Schizophrenia, hearing voices), delusions, thought disorder, disorganized thinking and behavior, and Reduced affect display, f ...
is characterized by impaired affective empathy, as well as severe cognitive and empathy impairments as measured by the Empathy Quotient (EQ). These empathy impairments are also associated with impairments in social cognitive tasks. Bipolar individuals have impaired cognitive empathy and theory of mind, but increased affective empathy. Despite cognitive flexibility being impaired, planning behavior is intact. Dysfunctions in the
prefrontal cortex In mammalian brain anatomy, the prefrontal cortex (PFC) covers the front part of the frontal lobe of the cerebral cortex. It is the association cortex in the frontal lobe. The PFC contains the Brodmann areas BA8, BA9, BA10, BA11, BA12, ...
could result in the impaired cognitive empathy, since impaired cognitive empathy has been related with neurocognitive task performance involving cognitive flexibility. Dave Grossman, in his book '' On Killing'', reports on how military training artificially creates depersonalization in soldiers, suppressing empathy and making it easier for them to kill other people. A deadening of empathic response to workmates, customers and the like is one of the three key components of
occupational burnout The ICD-11 of the World Health Organization (WHO) describes occupational burnout as a work-related phenomenon resulting from chronic workplace stress that has not been successfully managed. According to the WHO, symptoms include "feelings of e ...
, according to the conceptualization behind its primary diagnostic instrument, the
Maslach Burnout Inventory The Maslach Burnout Inventory (MBI) is a psychological assessment instrument comprising 16 to 22 symptom items pertaining to occupational burnout. The original form of the MBI was developed by Christina Maslach and Susan E. Jackson. Their goal was ...
. The term Empathy Deficit Disorder (EDD) has gained popularity online, but it is not a diagnosis under the DSM-5. The term was coined in an article by Douglas LaBier. In the article, he acknowledges that he "made it up, so you won't find it listed in the American Psychiatric Association's Diagnostic and Statistical Manual of Mental Disorders" and that his conclusions are derived from personal experience alone. His conclusions have not been validated through clinical studies, nor have studies identified EDD as a separate disorder rather than a symptom associated with previously established diagnoses that do appear in the DSM-5.


Effects

The capacity to empathize is a revered trait in society. Empathy is considered a motivating factor for unselfish, prosocial behavior, whereas a lack of empathy is related to
antisocial behavior Antisocial may refer to: Sociology, psychiatry and psychology *Anti-social behaviour *Antisocial personality disorder *Psychopathy *Conduct disorder Law *Anti-social Behaviour Act 2003 * Anti-Social Behaviour Order *Crime and Disorder Act 1998 * ...
. Apart from the automatic tendency to recognize the emotions of others, one may also deliberately engage in empathic reasoning. Such empathic engagement helps an individual understand and anticipate the behavior of another. Two general methods have been identified: An individual may mentally simulate fictitious versions of the beliefs, desires, character traits, and context of another individual to see what emotional feelings this provokes. Or, an individual may simulate an emotional feeling and then analyze the environment to discover a suitable reason for the emotional feeling to be appropriate for that specific environment. An empathizer's emotional background may affect or distort how they perceive the emotions in others. Societies that promote individualism have lower ability for empathy. The judgments that empathy provides about the emotional states of others are not certain ones. Empathy is a skill that gradually develops throughout life, and which improves the more contact we have with . Empathizers report finding it easier to take the perspective of another person in a situation when they have experienced a similar situation, and that they experience greater empathic understanding. Research regarding whether similar past experience makes the empathizer more accurate is mixed. The extent to which a person's emotions are publicly observable, or mutually recognized as such has significant social consequences. Empathic recognition may or may not be welcomed or socially desirable. This is particularly the case when we recognize the emotions that someone has towards us during real time interactions. Based on a metaphorical affinity with touch, philosopher Edith Wyschogrod claims that the proximity entailed by empathy increases the potential vulnerability of either party.


Benefits of empathizing

People who score more highly on empathy questionnaires also report having more positive relationships with other people. Supporting this, a 2017 study measuring dispositional empathy with the Interpersonal Reactivity Index (IRI) found that individuals with higher empathic concern report having a greater number of close relationships. They report "greater life satisfaction, more positive affect, less negative affect, and less depressive symptoms than people who had lower empathy scores". Children who exhibit more empathy also have more resilience. Research by Allemand, Steiger, and Fend (2015) support this by showing many benefits that come with the early development of empathy in
adolescence Adolescence () is a transitional stage of human Developmental biology, physical and psychological Human development (biology), development that generally occurs during the period from puberty to adulthood (typically corresponding to the age o ...
. The main findings of the research indicate that early development of empathy in adolescence will help “predict social competencies in
adult An adult is an animal that has reached full growth. The biological definition of the word means an animal reaching sexual maturity and thus capable of reproduction. In the human context, the term ''adult'' has meanings associated with social an ...
hood.” In other words, their future ability to work well in groups, build relationships, and communicate effectively. Others include the development of
social skills A social skill is any competence facilitating interaction and communication with others where social rules and relations are created, communicated, and changed in verbal and nonverbal ways. The process of learning these skills is called socia ...
,
cooperation Cooperation (written as co-operation in British English and, with a varied usage along time, coöperation) takes place when a group of organisms works or acts together for a collective benefit to the group as opposed to working in competition ...
, and positive relations in life, which further proves the benefit of Empathy. Empathy can be an aesthetic pleasure, "by widening the scope of that which we experience... by providing us with more than one perspective of a situation, thereby multiplying our experience... and... by intensifying that experience." People can use empathy to borrow joy from the joy of children discovering things or playing make-believe, or to satisfy our curiosity about other people's lives.


Empathic inaccuracy and empathic bias

People can severely overestimate how much they understand others. When people empathize with another, they may oversimplify that other person in order to make them more legible. It may improve empathic accuracy for the empathizer to explicitly ask the person empathized with for confirmation of the empathic hypothesis. However, people may be reluctant to abandon their empathic hypotheses even when they are explicitly denied. When people empathize with others, they may oversimplify them to make them easier to understand. This can lead to misperceiving how cohesive others are and to feeling, by comparison, that they themselves lack a strong, unified self. Fritz Breithaupt calls this the "empathic endowment effect". Because the empathic person must temporarily dampen their own sense of self in order to empathize with the other, and because the other seems to have a magnified and extra-cohesive sense of self, the empathic person may suffer from this and may "project onto others the self that they are lacking" and envy "that which they must give up in order to be able to feel empathy: a strong self". Some research suggests that people are more able and willing to empathize with those most similar to themselves. In particular, empathy increases with similarities in culture and living conditions. Empathy is more likely to occur between individuals whose interaction is more frequent. In one experiment, researchers gave two groups of men wristbands according to which football team they supported. Each participant received a mild electric shock, then watched another go through the same pain. When the wristbands matched, both : with pain, and empathic pain. If they supported opposing teams, the observer was found to have little empathy.


Disadvantages of empathy

Psychologist Paul Bloom, author of '' Against Empathy'', points out that empathic bias can result in
tribalism Tribalism is the state of being organized by, or advocating for, tribes or tribal lifestyles. Human evolution primarily occurred in small hunter-gatherer groups, as opposed to in larger and more recently settled agricultural societies or civilizat ...
and violent responses in the name of helping people of the same "tribe" or social group, for example when empathic bias is exploited by
demagogue A demagogue (; ; ), or rabble-rouser, is a political leader in a democracy who gains popularity by arousing the common people against elites, especially through oratory that whips up the passions of crowds, Appeal to emotion, appealing to emo ...
s. He proposes "rational compassion" as an alternative; one example is using
effective altruism Effective altruism (EA) is a 21st-century philosophical and social movement that advocates impartially calculating benefits and prioritizing causes to provide the greatest good. It is motivated by "using evidence and reason to figure out how to b ...
to decide on charitable donations rationally, rather than by relying on emotional responses to images in the media. Higher empathy tends to reduce the accuracy of
deception Deception is the act of convincing of one or many recipients of untrue information. The person creating the deception knows it to be false while the receiver of the information does not. It is often done for personal gain or advantage. Tort of ...
detection, and emotion recognition training does not improve deception detection. Empathy can also be exploited by sympathetic
beggar Begging (also known in North America as panhandling) is the practice of imploring others to grant a favor, often a gift of money, with little or no expectation of reciprocation. A person doing such is called a beggar or panhandler. Beggars m ...
s. Bloom points to the example of street children in India, who can get many donations because they are adorable but this results in their enslavement by organized crime. Bloom says that though someone might feel better about themselves and find more meaning in life than they give to the person in front of them, in some cases they would do less harm and in many cases do more good in the world by giving to an effective charity through an impersonal website. Bloom believes improper use of empathy and
social intelligence Social intelligence (SI), sometimes referenced as social intelligence quotient or (SQ), is the ability to understand one's own and others' actions. Social intelligence is learned and develops from experience with people and learning from success an ...
can lead to shortsighted actions and parochialism. Bloom points out that parents who have too much short-term empathy might create long-term problems for their children, by neglecting discipline,
helicopter parenting A helicopter parent (also called a cosseting parent or simply a cosseter) is a parent considered overattentive and overly fearful for their child, particularly outside the home and at educational institutions. Helicopter parents are so named bec ...
, or deciding not to get their children
vaccinated A vaccine is a biological Dosage form, preparation that provides active acquired immunity to a particular infectious disease, infectious or cancer, malignant disease. The safety and effectiveness of vaccines has been widely studied and verifi ...
because of the short-term discomfort. People experiencing too much empathy after a disaster may continue to send donations like canned goods or used clothing even after being asked to stop or to send cash instead, and this can make the situation worse by creating the need to dispose of useless donations and taking resources away from helpful activities. Bloom also finds empathy can encourage unethical behavior when it causes people to care more about attractive people than ugly people, or people of one's own race vs. people of a different race. The attractiveness bias can also affect
wildlife conservation Wildlife conservation refers to the practice of protecting wild species and their habitats in order to maintain healthy wildlife species or populations and to restore, protect or enhance natural ecosystems. Major threats to wildlife include habita ...
efforts, increasing the amount of money devoted and laws passed to protect cute and photogenic animals, while taking attention away from species that are more ecologically important.


Manipulation and Instrumental Use

While empathy is generally associated with prosocial behavior, scholars have noted that it can be manipulated or used disingenuously. This form of strategic or performative empathy, sometimes colloquially referred to as ''“fake empathy,”'' can be employed to gain trust, manage impressions, or influence others emotionally without genuine concern for their well-being. Though not widely used in academic literature, the idea overlaps with the concept of instrumental empathy, in which empathic expressions are used to achieve non-empathic goals, such as persuasion, manipulation, or social control. Additionally, excessive empathic engagement can lead to emotional exhaustion or empathic distress fatigue, particularly in caregiving professions. This form of burnout can impair moral judgment, reduce caregiving effectiveness, and contribute to depersonalization. Selective empathy—when emotional concern is reserved for in-group members—has been linked to in-group favoritism and out-group dehumanization, particularly in political or wartime contexts. Paul Bloom and others have argued that such biased empathy may exacerbate social division and lead to ethically problematic decisions, suggesting that rational compassion may offer a more consistent moral framework.


Empathy and power

People tend to empathize less when they have more social or political power. For example, people from lower-class backgrounds exhibit better empathic accuracy than those from upper-class backgrounds. In a variety of "priming" experiments, people who were asked to recall a situation in which they had power over someone else then demonstrated reduced ability to mirror others, to comprehend their viewpoints, or to learn from their perspectives.


Empathy and violence

Bloom says that although
psychopath Psychopathy, or psychopathic personality, is a personality Construct (psychology), construct characterized by impaired empathy and remorse, along with boldness, bold, disinhibited, and egocentrism, egocentric traits. These traits are often ma ...
s have low empathy, the correlation between low empathy and violent behavior as documented in scientific studies is "zero". Other measures are much more predictive of violent behavior, such as lack of
self-control Self-control is an aspect of inhibitory control, one of the core executive functions. Executive functions are cognitive processes that are necessary for regulating one's behavior in order to achieve specific goals. Defined more independen ...
.


Compassion fatigue

Excessive empathy can lead to "empathic distress fatigue", especially if it is associated with pathological altruism. The risks are
fatigue Fatigue is a state of tiredness (which is not sleepiness), exhaustion or loss of energy. It is a signs and symptoms, symptom of any of various diseases; it is not a disease in itself. Fatigue (in the medical sense) is sometimes associated wit ...
,
occupational burnout The ICD-11 of the World Health Organization (WHO) describes occupational burnout as a work-related phenomenon resulting from chronic workplace stress that has not been successfully managed. According to the WHO, symptoms include "feelings of e ...
,
guilt Guilt most commonly refers to: *Guilt (emotion), an emotion that occurs when a person feels that they have violated a moral standard *Culpability, a legal term *Guilt (law), a legal term Music * ''Guilt'' (album), a 2009 album by Mims * "Guilt" ( ...
,
shame Shame is an unpleasant self-conscious emotion often associated with negative self-evaluation; motivation to quit; and feelings of pain, exposure, distrust, powerlessness, and worthlessness. Definition Shame is a discrete, basic emotion, d ...
,
anxiety Anxiety is an emotion characterised by an unpleasant state of inner wikt:turmoil, turmoil and includes feelings of dread over Anticipation, anticipated events. Anxiety is different from fear in that fear is defined as the emotional response ...
, and depression. Tania Singer says that health care workers and
caregiver A caregiver, carer or support worker is a paid or unpaid person who helps an individual with activities of daily living. Caregivers who are members of a care recipient's family or social network, who may have specific professional training, are o ...
s must be objective regarding the emotions of others. They should not over-invest their own emotions in the other, at the risk of draining away their own resourcefulness. Paul Bloom points out that high-empathy nurses tend to spend less time with their patients, to avoid feeling negative emotions associated with witnessing suffering.


Empathy backfire

Despite empathy being often portrayed as a positive attribute, whether or not the people who express empathy are viewed favorably depends on who they show empathy for. Such is the case in which a third party observes a subject showing empathy for someone of questionable character or generally viewed as unethical; that third party might not like or respect the subject for it. This is called "empathy backfire".


Influence on helping behavior

Investigators into the social response to natural disasters researched the characteristics associated with individuals who help victims. Researchers found that cognitive empathy, rather than emotional empathy, predicted helping behavior towards victims. Taking on the perspectives of others (cognitive empathy) may allow these helpers to better empathize with victims without as much discomfort, whereas sharing the emotions of the victims (emotional empathy) can cause emotional distress, helplessness, and victim-blaming, and may lead to avoidance rather than helping. Individuals who expressed concern for the vulnerable (i.e. affective empathy) were more willing to accept the
COVID-19 Coronavirus disease 2019 (COVID-19) is a contagious disease caused by the coronavirus SARS-CoV-2. In January 2020, the disease spread worldwide, resulting in the COVID-19 pandemic. The symptoms of COVID‑19 can vary but often include fever ...
pandemic lockdown measures that create distress. People who understand how empathic feelings evoke altruistic motivation may adopt strategies for suppressing or avoiding such feelings. Such numbing, or loss of the capacity to feel empathy for clients, is a possible factor in the experience of burnout among case workers in helping professions. People can better cognitively control their actions the more they understand how altruistic behavior emerges, whether it is from minimizing sadness or the arousal of mirror neurons. Empathy-induced altruism may not always produce pro-social effects. For example, it could lead one to exert oneself on behalf of those for whom empathy is felt at the expense of other potential pro-social goals, thus inducing a type of bias. Researchers suggest that individuals are willing to act against the greater collective good or to violate their own moral principles of fairness and justice if doing so will benefit a person for whom empathy is felt. Empathy-based socialization differs from inhibition of egoistic impulses through shaping, modeling, and internalized guilt. Therapeutic programs to foster altruistic impulses by encouraging perspective-taking and empathic feelings might enable individuals to develop more satisfactory interpersonal relations, especially in the long-term. Empathy-induced altruism can improve attitudes toward stigmatized groups, racial attitudes, and actions toward people with AIDS, the homeless, and convicts. Such resulting altruism also increases cooperation in competitive situations. Empathy is good at prompting prosocial behaviors that are informal, unplanned, and directed at someone who is immediately present, but is not as good at prompting more abstractly-considered, long-term prosocial behavior. Empathy can not only be a precursor to one's own helpful acts, but can also be a way of inviting help from others. If you mimic the posture, facial expressions, and vocal style of someone you are with, you can thereby encourage them to help you and to form a favorable opinion of you.


Conflict Resolution

Empathy plays a crucial role in resolving conflicts by shifting the focus to understanding the other person’s viewpoint, preventing
miscommunication Miscommunication ("''mis''" + "''communication''") is the failure of communicating clearly the intended message or idea. It may be a social inability to communicate adequately and properly, and it is one of many types of communication barriers. ...
, and taking away
bias Bias is a disproportionate weight ''in favor of'' or ''against'' an idea or thing, usually in a way that is inaccurate, closed-minded, prejudicial, or unfair. Biases can be innate or learned. People may develop biases for or against an individ ...
es. Being able to understand the other party’s side of the argument gives them a different idea of what is creating the conflict. This helps in communicating the problem in a way that will take away any biases and allow for
collaboration Collaboration (from Latin ''com-'' "with" + ''laborare'' "to labor", "to work") is the process of two or more people, entities or organizations working together to complete a task or achieve a goal. Collaboration is similar to cooperation. The ...
that will help resolve the conflict. While empathy can play an effective role in conflict resolution, there are situations where it may not have a significant impact. While empathy can foster understanding and aid in resolving conflicts, some scholars argue that its effects are context-dependent and not universally positive. Empathy is not inherently moral and can be directed disproportionately toward in-groups, sometimes leading to empathic bias that exacerbates intergroup tensions. This phenomenon, often referred to as empathic tribalism, can intensify hostility toward perceived out-groups and be manipulated in political or nationalistic rhetoric. For example, empathy for the suffering of one’s own group has historically been used to justify retaliatory aggression or military interventions. Moreover, in conflict or wartime settings, empathy may be selectively disengaged, allowing individuals to maintain moral self-regard while endorsing or participating in violence against others. This process, known as moral disengagement, creates psychological distance from the suffering of out-groups while reinforcing loyalty to in-group members. These critiques suggest that while empathy plays a critical role in many conflict-resolution contexts, it is not a universal good and may, under certain conditions, contribute to moral bias, polarization, or even the justification of violence. Scholars such as Paul Bloom have argued for a more measured or rational approach to compassion that avoids the pitfalls of emotionally biased empathy.


Empathic anger and distress


Anger

Empathic anger is an emotion, a form of empathic distress. Empathic anger is felt in a situation where someone else is being hurt by another person or thing. Empathic anger affects desires to help and to punish. Two sub-categories of empathic anger are state empathic anger (current empathic anger) and trait empathic anger (tendency or predisposition to experience empathic anger). The higher a person's perspective-taking ability, the less angry they are in response to a provocation. Empathic concern does not, however, significantly predict anger response, and higher personal distress is associated with increased anger.


Distress

Empathic distress is feeling the perceived pain of another person. This feeling can be transformed into empathic anger, feelings of injustice, or guilt. These emotions can be perceived as pro-social; however, views differ as to whether they serve as motives for moral behavior. Stoic philosophers believed that to condition your emotional disposition on the emotions or fortunes of someone else is foolish. Cicero said that someone who feels distress at another's misfortune is committing as much of an error as an envious person who feels distress at another's good fortune.


Disciplinary approaches


Philosophy


Ethics

In the 2007 book ''The Ethics of Care and Empathy'', philosopher Michael Slote introduces a theory of care-based ethics that is grounded in empathy. He claims that moral motivation does, and should, stem from a basis of empathic response, and that our natural reaction to situations of moral significance are explained by empathy. He explains that the limits and obligations of empathy, and in turn morality, are natural. These natural obligations include a greater empathic and moral obligation to family and friends and to those close to us in time and space. Our moral obligation to such people seems naturally stronger to us than that to strangers at a distance. Slote explains that this is due to the natural process of empathy. He asserts that actions are wrong if and only if they reflect or exhibit a deficiency of fully developed empathic concern for others on the part of the agent. In a 2011 article, philosopher Michael Slote delves deeply into how empathy plays a role in moral judgment, suggesting that our ability to understand and determine right from wrong is influenced by empathy. He further stated that being able to empathize with others helps us stay away from behaviors that some deem to be unreasonable or heartless, which can happen because of a lack of empathy.


Phenomenology

In
phenomenology Phenomenology may refer to: Art * Phenomenology (architecture), based on the experience of building materials and their sensory properties Philosophy * Phenomenology (Peirce), a branch of philosophy according to Charles Sanders Peirce (1839� ...
, empathy describes the experience of something from the other's viewpoint, without confusion between self and other. This is based on the concept of agency. In the most basic sense, phenomenology is the experience of the other's body as "my body over there." In most other respects, however, it is an experience viewed through the person's own eyes; in experiencing empathy, what is experienced is not "my" experience, even though ''I'' experience it. Empathy is also considered to be the condition of
intersubjectivity Intersubjectivity describes the shared understanding that emerges from interpersonal interactions. The term first appeared in social science in the 1970s and later incorporated into psychoanalytic theory by George E. Atwood and Robert Stolorow, ...
and, as such, the source of the constitution of objectivity.


History

Some postmodernist historians such as Keith Jenkins have debated whether or not it is possible to empathize with people from the past. Jenkins argues that empathy only enjoys such a privileged position in the present because it corresponds harmoniously with the dominant liberal discourse of modern society and can be connected to
John Stuart Mill John Stuart Mill (20 May 1806 – 7 May 1873) was an English philosopher, political economist, politician and civil servant. One of the most influential thinkers in the history of liberalism and social liberalism, he contributed widely to s ...
's concept of reciprocal freedom. Jenkins argues the past is a foreign country and as we do not have access to the
epistemological Epistemology is the branch of philosophy that examines the nature, origin, and limits of knowledge. Also called "the theory of knowledge", it explores different types of knowledge, such as propositional knowledge about facts, practical knowled ...
conditions of bygone ages we are unable to empathize with those who lived then.


Psychotherapy

Heinz Kohut Heinz Kohut (; May 3, 1913 – October 8, 1981) was an Austrian-born American psychoanalyst best known for his development of self psychology, an influential school of thought within psychodynamic/psychoanalytic theory which helped transform the ...
introduced the principle of empathy in psychoanalysis. His principle applies to the method of unconscious material.


Business and management

Because empathy seems to have potential to improve customer relations, employee morale, and personnel management capability, it has been studied in a business context. In the 2009 book ''Wired to Care'', strategy consultant Dev Patnaik argues that a major flaw in contemporary business practice is a lack of empathy inside large corporations. He states that without empathy people inside companies struggle to make intuitive decisions, and often get fooled into believing they understand their business if they have quantitative research to rely upon. He says that companies can create a sense of empathy for customers, pointing to
Nike Nike often refers to: * Nike, Inc., a major American producer of athletic shoes, apparel, and sports equipment * Nike (mythology), a Greek goddess who personifies victory Nike may also refer to: People * Nike (name), a surname and feminine giv ...
,
Harley-Davidson Harley-Davidson, Inc. (H-D, or simply Harley) is an American motorcycle manufacturer headquartered in Milwaukee, Wisconsin. Founded in 1903, it is one of two major American motorcycle manufacturers to survive the Great Depression along with i ...
, and
IBM International Business Machines Corporation (using the trademark IBM), nicknamed Big Blue, is an American Multinational corporation, multinational technology company headquartered in Armonk, New York, and present in over 175 countries. It is ...
as examples of "Open Empathy Organizations". Such companies, he claims, see new opportunities more quickly than competitors, adapt to change more easily, and create workplaces that offer employees a greater sense of mission in their jobs. In the 2011 book ''The Empathy Factor'', organizational consultant Marie Miyashiro similarly argues for bringing empathy to the workplace, and suggests
Nonviolent Communication Nonviolent Communication (NVC) is an approach to enhanced communication, understanding, and connection based on the principles of nonviolence and humanistic psychology. It is not an attempt to end disagreements, but rather a way that aims to increa ...
as an effective mechanism for achieving this. In studies by the Management Research Group, empathy was found to be the strongest predictor of ethical leadership behavior out of 22 competencies in its management model, and empathy was one of the three strongest predictors of senior executive effectiveness. The leadership consulting firm Development Dimensions International found in 2016 that 20% of U.S. employers offered empathy training to managers. A study by the Center for Creative Leadership found empathy to be positively correlated to job performance among employees as well. Patricia Moore pioneered using empathic techniques to better understand customers. For example, she used makeup and prosthetics to simulate the experience of elderly people, and used the insights from this to inspire friendlier products for that customer segment. Design engineers at
Ford Motor Company Ford Motor Company (commonly known as Ford) is an American multinational corporation, multinational automobile manufacturer headquartered in Dearborn, Michigan, United States. It was founded by Henry Ford and incorporated on June 16, 1903. T ...
wore prosthetics to simulate pregnancy and old age, to help them design cars that would work better for such customers.
Fidelity Investments Fidelity Investments, formerly known as Fidelity Management & Research (FMR), owned by FMR LLC and headquartered in Boston, Massachusetts, provides financial services. Established in 1946, the company is one of the largest asset managers in the ...
trains its telephone customer service employees in a virtual reality app that puts them in a (dramatized) customer's home so they can experience what it is like to be on the other side of their conversations.


Evolution of cooperation

Empathic perspective-taking plays important roles in sustaining cooperation in human societies, as studied by evolutionary game theory. In game theoretical models, indirect reciprocity refers to the mechanism of cooperation based on moral reputations that are assigned to individuals based on their perceived adherence a set of moral rules called social norms. It has been shown that if reputations and individuals disagree on the moral standing of others (for example, because they use different moral evaluation rules or make errors of judgement), then cooperation will not be sustained. However, when individuals have the capacity for empathic perspective-taking, altruistic behavior can once again evolve. Moreover, evolutionary models also revealed that empathic perspective-taking itself can evolve, promoting prosocial behavior in human populations.


In educational contexts

Another growing focus of investigation is how empathy manifests in
education Education is the transmission of knowledge and skills and the development of character traits. Formal education occurs within a structured institutional framework, such as public schools, following a curriculum. Non-formal education als ...
between teachers and learners. Research shows that empathy is important in developing classroom dynamics, fostering student engagement, and enhancing academic outcomes. In 2022, a systematic review of empathy’s effectiveness in teaching shows that empathetic teacher-student relationships can result in a positive learning environment. Also, a study at Stanford University found that when a teacher applies active listening and emotional awareness approaches, it can lead to a significant (50%) decrease in suspension rates. It also shows empathy’s ability to lessen discipline issues and create desirable academic outcomes. Despite the positive outcomes, The Philosophy of Empathy emphasizes that empathy is deeply connected to
morality Morality () is the categorization of intentions, Decision-making, decisions and Social actions, actions into those that are ''proper'', or ''right'', and those that are ''improper'', or ''wrong''. Morality can be a body of standards or principle ...
, which helps us understand that developing empathy in teachers is challenging. Learning by teaching is one method used to teach empathy. Research also found that it is difficult to develop empathy in trainee teachers.
Learning by teaching In the field of pedagogy, learning by teaching is a method of teaching in which students are made to learn material and prepare lessons to teach it to the other students. There is a strong emphasis on acquisition of life skills along with the subj ...
is one method used to teach empathy. Students transmit new content to their classmates, so they have to reflect continuously on those classmates' mental processes. This develops the students' feeling for group reactions and networking. Carl R. Rogers pioneered research in effective psychotherapy and teaching which espoused that empathy coupled with unconditional positive regard or caring for students and authenticity or congruence were the most important traits for a therapist or teacher to have. Other research and meta-analyses corroborated the importance of these person-centered traits. Within medical education, a
hidden curriculum A hidden curriculum is a set of lessons "which are learned but not openly intended"Martin, Jane. "What Should We Do with a Hidden Curriculum When We Find One?" The Hidden Curriculum and Moral Education. Ed. Giroux, Henry and David Purpel. Berkeley ...
appears to dampen or even reduce medical student empathy.


In intercultural contexts

According to one theory, empathy is one of seven components involved in the effectiveness of intercultural communication. This theory also states that empathy is learnable. However, research also shows that people experience more difficulty empathizing with others who are different from them in characteristics such as status, culture, religion, language, skin colour, gender, and age. To build intercultural empathy in others, psychologists employ empathy training. Researchers William Weeks, Paul Pedersen, ''et al.'' state that people who develop intercultural empathy can interpret experiences or perspectives from more than one worldview. Intercultural empathy can also improve self-awareness and critical awareness of one's own interaction style as conditioned by one's cultural views and promote a view of self-as-process.


In fiction

Lynn Hunt argued in ''Inventing Human Rights: A History'' that the concept of
human rights Human rights are universally recognized Morality, moral principles or Social norm, norms that establish standards of human behavior and are often protected by both Municipal law, national and international laws. These rights are considered ...
developed how it did and when it did in part as a result of the influence of mid-eighteenth-century European novelists, particularly those whose use of the epistolatory novel form gave readers a more vivid sense that they were gaining access to the candid details of a real life. "The epistolatory novel did not just reflect important cultural and social changes of the time. Novel reading actually helped create new kinds of feelings including a recognition of shared psychological experiences, and these feelings then translated into new cultural and social movements including human rights." The power of empathy has become a frequent ability in
fiction Fiction is any creative work, chiefly any narrative work, portraying character (arts), individuals, events, or setting (narrative), places that are imagination, imaginary or in ways that are imaginary. Fictional portrayals are thus inconsistent ...
, specifically in that of superhero media. "Empaths" have the ability to sense/feel the emotions and bodily sensations of others and, in some cases, influence or control them. Although sometimes a specific power held by specific characters such as the
Marvel Comics Marvel Comics is a New York City–based comic book publishing, publisher, a property of the Walt Disney Company since December 31, 2009, and a subsidiary of Disney Publishing Worldwide since March 2023. Marvel was founded in 1939 by Martin G ...
character Empath, the power has also been frequently linked to that of
telepathy Telepathy () is the purported vicarious transmission of information from one person's mind to another's without using any known human sensory channels or physical interaction. The term was first coined in 1882 by the classical scholar Frederic ...
such as in the case of
Jean Grey Jean Elaine Grey-Summers is a character appearing in American comic books published by Marvel Comics. Created by writer Stan Lee and artist/co-plotter Jack Kirby, the character First appearance, first appeared in ''Uncanny X-Men, The X-Men'' #1 ...
. The rebooted television series ''
Charmed ''Charmed'' is an American fantasy drama television series created by Constance M. Burge and produced by Aaron Spelling and his production company Spelling Television, with Brad Kern serving as showrunner. The series was originally broadc ...
'' portrays the character Maggie Vera as a witch with the power of empathy. Her powers later expand to allow her to control the emotions of others as well as occasionally concentrate emotion into pure energy. In season four she learns to replicate people's powers by empathically understanding them. In the 2013 NBC television show reinterpretation of ''
Hannibal Hannibal (; ; 247 – between 183 and 181 BC) was a Punic people, Carthaginian general and statesman who commanded the forces of Ancient Carthage, Carthage in their battle against the Roman Republic during the Second Punic War. Hannibal's fat ...
'' we are introduced in the first episode to Will Graham. Graham is unique in that he seems to have exceptionally high levels of both cognitive and emotional empathy, combined with an eidetic memory and imagination. These abilities help him understand the motives of some of the most depraved killers.
Hannibal Lecter Dr. Hannibal Lecter is a character created by American novelist Thomas Harris. Lecter is a cannibalistic serial killer and former forensic psychiatrist; after his incarceration, he is consulted by FBI agents Will Graham and Clarice Starling ...
calls his ability "pure empathy". Graham can assume the viewpoint of virtually anyone he meets, even viewpoints that sicken him. When evaluating a crime scene, he uses his imagination and empathy to almost become the killer, feeling what they were feeling during a murder. Empathy is a Skill in the 2019 game
Disco Elysium ''Disco Elysium'' is a 2019 role-playing video game developed and published by ZA/UM. The game was written and designed by a team led by Estonian novelist Robert Kurvitz and executive producer Kaur Kender, featuring an art style based on oil pain ...
. It passively reveals what other characters are feeling.


See also


References


Further reading

*


External links

* * * * * * * {{Authority control Cognitive neuroscience Concepts in ethics Concepts in metaphysics Emotions Interpersonal relationships Life skills Moral psychology Social emotions