Capsule is a
customer relationship management
Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.
CRM systems compile data from a r ...
(CRM)
software-as-a-service
Software as a service (SaaS ) is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. SaaS is also known as "on-demand software" and Web-based/Web-hosted software.
SaaS is cons ...
web application and mobile app developed by Zestia, a privately-held software company that operates globally and was founded in 2009.
History
Capsule was released in 2009 originally under the name Javelin, before being renamed to Capsule in 2010.
In 2011, Capsule launched an integration with
G Suite Marketplace
Google Workspace Marketplace (formerly Google Apps Marketplace and then G Suite Marketplace) is a product of Google LLC. It is an online store for free and paid web applications that work with Google Workspace services and with third party softwa ...
.
In 2013, Capsule released Capsule for Mobile on the
App Store
An App Store (or app marketplace) is a type of digital distribution platform for computer software called applications, often in a mobile context. Apps provide a specific set of functions which, by definition, do not include the running of the co ...
and
Play Store
Google Play, also known as the Google Play Store and formerly the Android Market, is a digital distribution service operated and developed by Google. It serves as the official app store for certified devices running on the Android operating sys ...
.
In 2018, Capsule released a Teams plan. The primary functions of the Teams plan are for businesses to assign responsibility for contacts, control access to data, and report on team performance.
Recognition
* Winner – Best Entrepreneurial Tech Company in 2011 – Northern Tech Awards.
* Shortlisted – Best CRM for SMB – TechRadar Pro Best for Business Awards 2017
* Winner – Best CRM Solution – TechRadar Pro Best for Business Awards 2019: Best business software-as-a-service
See also
*
Comparison of CRM systems
This article is a comparison of notable CRM systems.
ERP systems are considered a superset of CRM systems.
General
Only stable releases are mentioned.
Features
See also
* Comparison of mobile CRM systems
* List of ERP software ...
*
Comparison of mobile CRM systems
References
External links
* {{Official website, https://capsulecrm.com
Customer relationship management software