HOME

TheInfoList



OR:

{{Infobox company , name = H & M Hennes & Mauritz AB , logo = H&M-Logo.svg , logo_upright = 0.75 , trade_name = H&M Group , type =
Public In public relations and communication science, publics are groups of individual people, and the public (a.k.a. the general public) is the totality of such groupings. This is a different concept to the sociology, sociological concept of the ''Öf ...
, traded_as = {{nowrap, {{OMX, SSE992, HM B
OMX Stockholm 30 The OMX Stockholm 30 (OMXS30) is a stock market index for the 30 most traded stocks on the Nasdaq Stockholm stock exchange. It is a price return and capitalization-weighted index A capitalization-weighted (or cap-weighted) index, also called ...
, ISIN = {{ISIN, sl=n, pl=y, SE0000106270 , industry =
Retail Retail is the sale of goods and services to consumers, in contrast to wholesaling, which is the sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturers, directly or through a wholes ...
, genre = , fate = , predecessor = , successor = , foundation = {{nowrap, {{start date and age, 1947, df=yes (as ''Hennes'')
Västerås Västerås () is a city in central Sweden on the shore of Mälaren, Lake Mälaren in the province of Västmanland, west of Stockholm. The city had a population of 127,799 at the end of 2019, out of the municipal total of 158,653, over 100,000 mo ...
, Sweden , founder =
Erling Persson Erling Persson (21 January 1917 – 28 October 2002) was the founder of H&M (Hennes & Mauritz). He got the idea following a post-World War II trip to the United States: he was impressed by the country's efficient, high-volume stores. He establis ...
, defunct = , location_city =
Stockholm Stockholm (; ) is the Capital city, capital and List of urban areas in Sweden by population, most populous city of Sweden, as well as the List of urban areas in the Nordic countries, largest urban area in the Nordic countries. Approximately ...
, location_country = Sweden , locations = 4,338 stores (2024) , area_served = Worldwide , key_people = {{nowrap,
Karl-Johan Persson Karl-Johan Erling Göran Persson (born 25 March 1975) is a Swedish billionaire businessman. He is chairman of the fashion company Hennes & Mauritz (H&M), and was its CEO from 2009 to 2020. H&M was founded by his grandfather Erling Persson. As ...
(chairman)
{{nowrap, Daniel Erver (
CEO A chief executive officer (CEO), also known as a chief executive or managing director, is the top-ranking corporate officer charged with the management of an organization, usually a company or a nonprofit organization. CEOs find roles in variou ...
and president) , products =
Clothing Clothing (also known as clothes, garments, dress, apparel, or attire) is any item worn on a human human body, body. Typically, clothing is made of fabrics or textiles, but over time it has included garments made from animal skin and other thin s ...

Accessories Accessory may refer to: * Accessory (legal term), a person who assists a criminal In anatomy * Accessory bone * Accessory breast * Accessory kidney * Accessory muscle * Accessory nucleus, in anatomy, a cranial nerve nucleus * Accessory nerve ...
, production = , services = , revenue = {{increase
US$ The United States dollar (Currency symbol, symbol: Dollar sign, $; ISO 4217, currency code: USD) is the official currency of the United States and International use of the U.S. dollar, several other countries. The Coinage Act of 1792 introdu ...
24.8 billion (2019){{Cite web, url=http://www.forbes.com/companies/hm-hennes-mauritz/?list=global2000/&sh=75288b46727b., title=H&M – Hennes & Mauritz, website=
Forbes ''Forbes'' () is an American business magazine founded by B. C. Forbes in 1917. It has been owned by the Hong Kong–based investment group Integrated Whale Media Investments since 2014. Its chairman and editor-in-chief is Steve Forbes. The co ...
{{cite web , url= https://about.hm.com/content/dam/hmgroup/groupsite/documents/masterlanguage/Annual%20Report/Annual%20Report%202016.pdf , title= Annual Report 2016 , access-date= 27 February 2018 , publisher= Hennes & Mauritz , archive-date= 27 January 2018 , archive-url= https://web.archive.org/web/20180127083837/http://about.hm.com/content/dam/hmgroup/groupsite/documents/masterlanguage/Annual%20Report/Annual%20Report%202016.pdf , url-status= dead , operating_income = {{decreaseUS$1.8 billion (2019){{cite web , url= https://www.statista.com/statistics/252191/profit-of-the-h-und-m-group-worldwide/ , title= Operating profit of the H&M Group worldwide from 2009 to 2019 , access-date= 2 April 2020, publisher= Statista , net_income = {{increaseUS$1.5 billion (2019) , aum = , assets = {{IncreaseUS$19.3 billion (2019) , equity = {{IncreaseUS$6.919 billion (2016) , owner = Stefan Persson (36%) , num_employees = 140,000{{efn, Total full-time equivalent positions; H&M reports do not publish total full-time, part-time and casual employment levels. (2024) , parent = , divisions = , brands = {{ubl, COS, Other Stories, Weekday, Monki, Cheap Monday, ARKET, H&M Home, Afound, Sellpy , footnotes = , intl = , homepage = {{url, https://www.hm.com/, hm.com (retail)
{{url, https://hmgroup.com/, hmgroup.com (corporate) H & M Hennes & Mauritz AB, commonly known by its brand name H&M, is a Swedish multinational
fast fashion Fast fashion is the business model of replicating recent catwalk trends and High fashion, high-fashion designs, mass production, mass-producing them at a low cost, and bringing them to retail quickly while demand is at its highest. The term ''fast ...
retailer Retail is the sale of goods and services to consumers, in contrast to wholesaling, which is the sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturers, directly or through a wholesal ...
headquartered in
Stockholm Stockholm (; ) is the Capital city, capital and List of urban areas in Sweden by population, most populous city of Sweden, as well as the List of urban areas in the Nordic countries, largest urban area in the Nordic countries. Approximately ...
. Known for its
fast fashion Fast fashion is the business model of replicating recent catwalk trends and High fashion, high-fashion designs, mass production, mass-producing them at a low cost, and bringing them to retail quickly while demand is at its highest. The term ''fast ...
business model, H&M sells clothing, accessories, and homeware. The company has a significant global presence, operating thousands of stores across 75 geographical markets and employing over 100,000 people worldwide. H&M is the second-largest international clothing retailer after
Inditex Industria de Diseño Textil, S.A. (Inditex; , ; ) is a Spanish multinational clothing company headquartered in Arteixo, Galicia, Spain. The largest fast fashion group in the world, it operates over 7,200 stores in 93 markets worldwide. The compa ...
.{{Cite web , url=https://www.tharawat-magazine.com/facts/top-5-largest-fashion-clothing-retailers-world/ , title=Top Five Largest Fashion Retailers in the World, date=15 December 2018 H&M was founded by
Erling Persson Erling Persson (21 January 1917 – 28 October 2002) was the founder of H&M (Hennes & Mauritz). He got the idea following a post-World War II trip to the United States: he was impressed by the country's efficient, high-volume stores. He establis ...
in 1947 under the name Hennes. The CEO of H&M from 2020 to 2024 was Helena Helmersson. The current CEO, as of January 2024, is Daniel Erver.


History


Foundation

The business was established in 1947 by
Erling Persson Erling Persson (21 January 1917 – 28 October 2002) was the founder of H&M (Hennes & Mauritz). He got the idea following a post-World War II trip to the United States: he was impressed by the country's efficient, high-volume stores. He establis ...
when he opened his first shop in
Västerås Västerås () is a city in central Sweden on the shore of Mälaren, Lake Mälaren in the province of Västmanland, west of Stockholm. The city had a population of 127,799 at the end of 2019, out of the municipal total of 158,653, over 100,000 mo ...
, Sweden.{{cite web, url=http://about.hm.com/AboutSection/en/About/Facts-About-HM/People-and-History/Our-History.html , title=H&M: Our-History , archive-url=https://web.archive.org/web/20130319073126/http://about.hm.com/AboutSection/en/About/Facts-About-HM/People-and-History/Our-History.html , archive-date=19 March 2013 The shop was called Hennes (Swedish for 'hers') and only sold women's clothing. Another store opened in Norway in 1964. In 1968, Persson acquired the hunting apparel retailer Mauritz Widforss, located in Stockholm, which led to the inclusion of a menswear collection in the product range, and the name was changed to Hennes & Mauritz. The company was listed on the
Stockholm Stock Exchange Nasdaq Stockholm, formerly known as the Stockholm Stock Exchange (), is a stock exchange located in Frihamnen, Stockholm, Sweden. Founded in 1863, it has become the primary securities exchange of the Nordic countries. As of March 2021, a total ...
in 1974. Shortly after, in 1976, the first store outside Scandinavia opened in London.{{Cite web, url=http://www.hm.com/gb/abouthm/theworldofhm/europe/unitedkingdom__worldofhm_countrycode_gb.nhtml, title=Fashion and quality clothing at the best price – H& GB, website=Hm.com, access-date=16 February 2022 H&M continued to expand in Europe and began to retail online in 1998 with the
domain A domain is a geographic area controlled by a single person or organization. Domain may also refer to: Law and human geography * Demesne, in English common law and other Medieval European contexts, lands directly managed by their holder rather ...
''hm.com'', which was registered in 1997, according to data available via
WHOIS WHOIS (pronounced as the phrase "who is") is a query and response protocol that is used for querying databases that store an Internet resource's registered users or assignees. These resources include domain names, IP address blocks and autonomo ...
. The opening of its first U.S. store on 31 March 2000 on
Fifth Avenue Fifth Avenue is a major thoroughfare in the borough (New York City), borough of Manhattan in New York City. The avenue runs south from 143rd Street (Manhattan), West 143rd Street in Harlem to Washington Square Park in Greenwich Village. The se ...
in
New York City New York, often called New York City (NYC), is the most populous city in the United States, located at the southern tip of New York State on one of the world's largest natural harbors. The city comprises five boroughs, each coextensive w ...
marked the start of its expansion outside of Europe.


Home furnishings

In 2008, the company announced in a
press release A press release (also known as a media release) is an official statement delivered to members of the news media for the purpose of providing new information, creating an official statement, or making an announcement directed for public releas ...
that it would begin selling home furnishings. While initially distributed online, the home furnishing items are now sold at H&M Home stores worldwide.


Other brands

Concept stores, including COS, Weekday, Monki and Cheap Monday, were launched following H&M's expansion in Asia. In 2009 and 2010, brand consultancy Interbrand ranked H&M as the twenty-first most-valuable global brand. Its worth was estimated at $12 billion to $16 billion. Under the "H&M with Friends", H&M will partner with Good American, a brand founded by
Khloe Kardashian Chloe (; ), also spelled Chloë, Chlöe, or Chloé, is a feminine name meaning "blooming" or "fertility" in Greek. The name ultimately derives, through Greek, from the Proto-Indo-European root , which relates to the colors yellow and green. Th ...
and Emme Grede, to feature their products in H&M's Swedish and German e-commerce shops. In 2017 H&M founded a new concept store Arket.


Store openings worldwide

H&M operated 2,325 stores at the end of 2011. At the end of August 2012, they were operating 304 more stores, bringing the total to 2,629. In September 2013, the retailer opened its 3000th store in
Chengdu Chengdu; Sichuanese dialects, Sichuanese pronunciation: , Standard Chinese pronunciation: ; Chinese postal romanization, previously Romanization of Chinese, romanized as Chengtu. is the capital city of the Chinese province of Sichuan. With a ...
, China.Compare: {{cite web , url= http://about.hm.com/content/dam/hm/about/documents/en/Annual%20Report/Annual-Report-2013_en.pdf , title= Annual Report 2016 , access-date= 30 December 2017, publisher= Hennes & Mauritz , archive-url= https://web.archive.org/web/20140606232428/http://about.hm.com/content/dam/hm/about/documents/en/Annual%20Report/Annual-Report-2013_en.pdf , archive-date= 6 June 2014 , df= dmy-all , quote = Operating profit amounted to SEK 22,168 m (21,754). , page = 53 In 2023, the company announced that it will enter the
Brazilian market Brazilian commonly refers to: * Brazil, a country * Brazilians, its people * Brazilian Portuguese, its dialect Brazilian may also refer to: * "The Brazilian", a 1986 instrumental music piece by Genesis * Brazilian Café, Baghdad, Iraq (1937) * Bra ...
in both physical and digital formats, expected to begin operations in 2025.


COVID-19

In October 2020, H&M announced that it was planning to close 5% of its worldwide stores in 2021 as a result of the
COVID-19 pandemic The COVID-19 pandemic (also known as the coronavirus pandemic and COVID pandemic), caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), began with an disease outbreak, outbreak of COVID-19 in Wuhan, China, in December ...
. The fashion retailer H&M closed 250 shops throughout the globe and moved the majority of its operations online. The H&M Group's sales growth remained at −34% year-over-year from 2020 week 12 to week 22.


Withdrawal from the Russian market (2022)

Along with hundreds of other global companies, H&M announced on 2 March 2022, an end to retail operations of its more than 150 stores in
Russia Russia, or the Russian Federation, is a country spanning Eastern Europe and North Asia. It is the list of countries and dependencies by area, largest country in the world, and extends across Time in Russia, eleven time zones, sharing Borders ...
as a result of the
Russian invasion of Ukraine On 24 February 2022, , starting the largest and deadliest war in Europe since World War II, in a major escalation of the Russo-Ukrainian War, conflict between the two countries which began in 2014. The fighting has caused hundreds of thou ...
. H&M cited that it stands "with all the people who are suffering" in Ukraine as well as for "the safety of customers and colleagues" in Russia. Having recently expanded via its Weekday and & Other Stories formats, Russia was H&M's sixth-biggest market at the time, representing 4% of group sales in the fourth quarter of 2021. The company also temporarily closed its Ukraine stores, which remain closed as of 2023.


Supplies

H&M sources its clothing products from various countries globally. The primary manufacturing locations for H&M products are
China China, officially the People's Republic of China (PRC), is a country in East Asia. With population of China, a population exceeding 1.4 billion, it is the list of countries by population (United Nations), second-most populous country after ...
,
Bangladesh Bangladesh, officially the People's Republic of Bangladesh, is a country in South Asia. It is the List of countries and dependencies by population, eighth-most populous country in the world and among the List of countries and dependencies by ...
, and
India India, officially the Republic of India, is a country in South Asia. It is the List of countries and dependencies by area, seventh-largest country by area; the List of countries by population (United Nations), most populous country since ...
. While H&M's headquarters is in
Sweden Sweden, formally the Kingdom of Sweden, is a Nordic countries, Nordic country located on the Scandinavian Peninsula in Northern Europe. It borders Norway to the west and north, and Finland to the east. At , Sweden is the largest Nordic count ...
, it operates 21 supplier and factory locations within the country.


Corporate affairs

The key trends for the H&M Group are (as of the financial year ending 30 November): {, class="wikitable" style="text-align:center;" ! !Revenue
(SEK b){{Efn, "Net sales" !Net
profit
(SEK b){{Efn, "Profit after tax" !Share of
revenue
online
(%) !Number of
employees
( FTE) (k) !Number of
stores
(Group) !Number of
stores
(H&M) !Number of
served
countries
(Group){{Efn, "markets", name=markets !Number of
served
countries
(H&M){{Efn, , name=markets !Notes/
sources
, - , style="text-align:left;" , 2015 , 180 , 20.8 , , 104 , 3,924 , 3,610 , 61 , 61 , , - , style="text-align:left;" , 2016 , 192 , 18.6 , , 114 , 4,351 , 3,962 , 64 , 64 , , - , style="text-align:left;" , 2017 , 200 , 16.1 , 12.5 , 120 , 4,739 , 4,288 , 69 , 69 , , - , style="text-align:left;" , 2018 , 210 , 12.6 , 14.5 , 123 , 4,968 , 4,433 , 71 , 71 , , - , style="text-align:left;" , 2019 , 233 , 13.4 , , 126 , 5,076 , 4,492 , 74 , 74 , , - , style="text-align:left;" , 2020 , 187 , 1.2 , 28 , 110 , 5,018 , 4,429 , 74 , 74 , , - , style="text-align:left;" , 2021 , 198 , 11.0 , 32 , 107 , 4,801 , 4,242 , 75 , 75 , , - , style="text-align:left;" , 2022 , 223 , 3.5 , 30 , 106 , 4,465 , 3,947 , 79 , 78 , , - , style="text-align:left;" , 2023 , 236 , 8.7 , 30 , 101 , 4,369 , 3,872 , , 77 ,


Designers

*In November 2004, select stores offered an exclusive collection by fashion designer
Karl Lagerfeld Karl Otto Lagerfeld also called Kaiser Karl (; 10 September 1933 – 19 February 2019) was a German fashion designer, photographer, and creative director. Lagerfeld began his career in fashion in the 1950s, working for several top fashion hous ...
. The press reported there were large crowds and that the initial inventories in big cities were sold out within an hour. *In November 2006, the company launched a collection by
Stella McCartney Stella Nina McCartney (born 13 September 1971) is an English fashion designer. She is a daughter of English singer-songwriter Paul McCartney and American photographer and animals rights activist Linda McCartney. Like her parents, McCartney is ...
. *Also in November 2006, the company launched a collection by
avant-garde In the arts and literature, the term ''avant-garde'' ( meaning or ) identifies an experimental genre or work of art, and the artist who created it, which usually is aesthetically innovative, whilst initially being ideologically unacceptable ...
Dutch designers
Viktor & Rolf Viktor & Rolf is a Dutch avant-garde luxury fashion house founded in 1993 by Viktor Horsting (born 1969, Geldrop) and Rolf Snoeren (born 1969, Dongen). For more than twenty years, Viktor & Rolf have sought to challenge preconceptions of fashion an ...
. *H&M launched a collaboration designed by pop star
Madonna Madonna Louise Ciccone ( ; born August 16, 1958) is an American singer, songwriter, record producer, and actress. Referred to as the "Queen of Pop", she has been recognized for her continual reinvention and versatility in music production, ...
in March 2007. *In November 2007, several months after collaborating with Madonna, the company launched a collection by Italian designer
Roberto Cavalli Roberto Cavalli (; 15 November 1940 – 12 April 2024) was an Italian fashion designer and inventor. He was known for exotic prints and for creating the sand-blasted look for jeans. The Roberto Cavalli fashion house sells luxury clothing, perf ...
. *Finnish company
Marimekko Marimekko Corporation () is a Finland, Finnish textiles, clothing, and home furnishings company founded by Viljo and Armi Ratia in Helsinki in 1951. Marimekko made important contributions to fashion in the 1960s. It is particularly noted for it ...
was chosen as a guest designer in spring 2008. *H&M partnered with
Comme des Garçons Comme des Garçons (CDG, ) is a Japanese fashion label, founded by Rei Kawakubo in 1969. It is based in Paris, where its flagship store is located. Other than fashion, the label has expanded to include jewelry and perfume (under the brand Comme ...
, a Japanese fashion label, in the fall of 2008. Products in the collection included accessories, a unisex fragrance, and clothing for adults and children. *For spring and summer of 2009, British designer
Matthew Williamson Matthew Williamson (born 23 October 1971) is an interior designer known for his use of bold, colourful and carefully constructed designs. Early years and education Williamson was born in Manchester and studied in Loreto College until he was 17 ...
created two exclusive ranges for the company – the first being a collection of women's clothes that were released in select stores. For the second collection, Williamson ventured into creating menswear for the first time. It featured swimwear for men and women and was available in all of H&M's stores worldwide. *On 14 November 2009, the company released a limited-edition diffusion collection by
Jimmy Choo Jimmy Choo Yeang Keat (born 15 November 1948) is a Malaysian fashion designer based in the United Kingdom. He co-founded Jimmy Choo Ltd, which became known for its handmade women's shoes. Early life Choo was born in 1948 in the Crown Colony ...
featuring handbags and shoes for men and women, with prices ranging from £30 to £170. The collection also included clothing designed by Choo, such as garments made of
suede Suede (pronounced ) is a type of leather with a fuzzy, napped finish, commonly used for jackets, shoes, Textile, fabrics, Handbag, purses, furniture, and other items. Suede is made from the underside of the animal skin, which is softer and m ...
and leather, and was available in 200 stores worldwide, including London's
Oxford Circus Oxford Circus is a road junction connecting Oxford Street and Regent Street in the West End of London. It is also the entrance to Oxford Circus tube station. The junction opened in 1819 as part of the Regent Street development under John Nash ( ...
store. *
Sonia Rykiel Sonia Rykiel (; ; 25 May 1930 – 25 August 2016) was a French fashion designer and writer. She created the Poor Boy Sweater, which was featured on the cover of French ''Elle'' magazine. Her knitwear designs and new fashion techniques led her t ...
collaborated with the company by designing a ladies
knitwear Knitted fabric is a textile that results from knitting, the process of inter-looping of yarns or inter-meshing of loops. Its properties are distinct from woven fabric in that it is more flexible and can be more readily constructed into smaller ...
and lingerie range that was released in select company stores on 5 December 2009. *French fashion house
Lanvin Lanvin () is a French luxury fashion house founded in 1889 by Jeanne Lanvin in Paris. It is the oldest French fashion house still in operation. Since 2018, it has been a subsidiary of Shanghai-based Lanvin Group. Lanvin Group includes Lanvin, S ...
collaborated with H&M to create a new collection, "Lanvin Hearts H&M," in fall 2010. The collection, designed to make Lanvin clothing more accessible to the average consumer, featured items that were around 100 euros. Usually Lanvin dresses would cost hundreds of euros more. *For Spring and Summer 2011, the company worked with fashion blogger
Elin Kling Elin Kling (born 17 February 1983, in Mariestad) is a Swedish people, Swedish fashion journalist, co-founder and creative director of TOTEME, a women's clothing label. Career Born and raised in Sweden, growing up her taste was heavily influenced ...
, whose collection was only available at select stores. *H&M announced a collaboration with
Versace Gianni Versace S.r.l. (), usually referred to as Versace ( ), is an Italian luxury elite fashion company founded by Gianni Versace in 1978. The company produces Italian-made ready-to-wear and accessories, as well as '' haute couture'' under it ...
in June 2011 that was later released on 19 November.
Versace Gianni Versace S.r.l. (), usually referred to as Versace ( ), is an Italian luxury elite fashion company founded by Gianni Versace in 1978. The company produces Italian-made ready-to-wear and accessories, as well as '' haute couture'' under it ...
also planned a Spring collaboration with the company that would only be available in countries with online sales. Similar to past collaborations, Versace agreed to let H&M use its name for a previously agreed-upon sum, without actually having a role in the design process. *H&M announced a collaboration with
Marni The name Marni originates from several languages, including Hebrew, meaning "rejoice", and Latin as a variant of "Marina (given name), Marina", meaning "of the sea". It also has derivations from Goidelic languages, Gaelic and Swahili language, Swa ...
in November 2011. The campaign launched a few months later in Mah 2012 and was led by director
Sofia Coppola Sofia Carmina Coppola ( , ; born May 14, 1971) is an American filmmaker and former actress. She has List of awards and nominations received by Sofia Coppola, won an Academy Awards, Academy Award, two Golden Globe Awards, a Golden Lion, and a Can ...
.{{Citation needed, date=July 2022 *On 4 October 2012,
Vogue Vogue may refer to: Business * ''Vogue'' (magazine), a US fashion magazine ** British ''Vogue'', a British fashion magazine ** '' Vogue Adria'', a fashion magazine for former Yugoslav countries ** ''Vogue Arabia'', an Arab fashion magazine ** ' ...
Japan editor
Anna Dello Russo Anna Dello Russo (born 1962) is an Italian fashion journalist. She is a creative consultant and editor-at-large for '' Vogue Japan''. Early life Dello Russo was born in Bari in Southern Italy. She has a brother and a sister. Her father, a p ...
launched an accessories collection with H&M as
Paris Fashion Week Paris Fashion Week (, commonly ) is a series of designer presentations held semi-annually in Paris, France, with spring/summer and autumn/winter events held each year. Dates are determined by the Fédération de la Haute Couture et de la Mode. Pa ...
drew to an end. The collection was stocked in 140 H&M stores worldwide and was also available to purchase online. *On 12 June 2012, H&M confirmed that it would launch a collaboration with
avant-garde In the arts and literature, the term ''avant-garde'' ( meaning or ) identifies an experimental genre or work of art, and the artist who created it, which usually is aesthetically innovative, whilst initially being ideologically unacceptable ...
label
Maison Martin Margiela Maison Margiela, formerly ''Maison Martin Margiela'', is a French luxury fashion house founded by Belgian designer Martin Margiela and Jenny Meirens in 1988 and headquartered in Paris. The house produces both haute couture-inspired artisanal co ...
for a fall rollout. The Maison Martin Margiela collection for H&M hit stores a few months later on 15 November 2012.{{Citation needed, date=January 2023 *
Isabel Marant Isabel Marant (born 12 April 1967) is a French fashion designer, owner of the eponymous fashion brand. She won the Award de la Mode (1997), the Whirlpool Award for best female designer (1998), ''Fashion Designer of the Year'' at British ''Glamour' ...
was a collaboration designer for fall 2013 and, for the first time in her career, made a few men's pieces to accompany the women's collection. The collection sold out very quickly in cities across the globe and was heavily anchored in sales online. *During the
Coachella Valley Music and Arts Festival Coachella (officially called the Coachella Valley Music and Arts Festival and sometimes known as Coachella Festival) is an annual music and arts festival held at the Empire Polo Club in Indio, California, in the Coachella Valley in the Colora ...
in California, H&M announced its first collaboration with an American designer. Alexander Wang was the designer chosen and the collection was released to a select 250 stores around the world on 6 November 2014. * Balmain was announced as the next collaboration with H&M through Balmain designer
Olivier Rousteing Olivier Rousteing (; born 13 September 1985) is a French fashion designer. He has been the creative director of Balmain since 2011. Early life and education Rousteing was born in Bordeaux and adopted by his parents at the age of one. His mothe ...
's
Instagram Instagram is an American photo sharing, photo and Short-form content, short-form video sharing social networking service owned by Meta Platforms. It allows users to upload media that can be edited with Social media camera filter, filters, be ...
page. The collection was released on 5 November 2015. That year's H&M Christmas campaign was made in collaboration with popstar
Katy Perry Katheryn Elizabeth Hudson (born October 25, 1984), known professionally as Katy Perry, is an American singer, songwriter, and television personality. She is one of the List of best-selling music artists, best-selling music artists in hist ...
, who also sang the commercial soundtrack "'Every Day Is A Holiday". *In November 2016, H&M released a designer line in collaboration with Kenzo. That year the company released an annual holiday movie directed by
Wes Anderson Wesley Wales Anderson (born May 1, 1969) is an American filmmaker. Wes Anderson filmography, His films are known for themes of grief, loss of innocence, and dysfunctional families. Due to his films' eccentricity, distinctive visual and narrative ...
as part of the company's Christmas advertising campaign. Titled "Come Together", the short film starred
Adrien Brody Adrien Nicholas Brody (born April 14, 1973) is an American actor. He won the Academy Award for Best Actor for his portrayal of Polish pianist Władysław Szpilman in Roman Polanski's war drama '' The Pianist'' (2002) becoming the youngest acto ...
as a train conductor who saves Christmas after a blizzard delays the train's arrival and causes the few passengers to miss part of the holiday.{{Cite news, url=http://www.bbc.co.uk/newsbeat/article/38135969/hm-has-made-a-short-wes-anderson-film-for-its-christmas-ad, title=H&M has made a short Wes Anderson film for its Christmas ad, work=BBC News , date=28 November 2016, access-date=11 December 2016, via=BBC *Swedish singer
Zara Larsson Zara Maria Larsson (; born 16 December 1997) is a Swedish singer-songwriter and dancer. She first rose to prominence in 2008 after winning the Talang 2008, second season of ''Talang (Swedish TV show), Talang'', the Swedish version of the ''Got T ...
designed a "playful, young, empowering and little glamorous" collection with H&M in February 2017. *After 20 years,
Naomi Campbell Naomi Elaine Campbell (born 22 May 1970) is a British supermodel. Beginning her career at the age of eight, Campbell was one of six models of her generation declared supermodels by the fashion industry and the international press. She was th ...
came back to collaborate with the company for a global female empowerment commercial spot in fall 2017. She wore clothes that blurred the line between masculine and feminine in the campaign's Tokyo spot-video where she
lip-synced Lip sync or lip synch (pronounced , like the word ''sink'', despite the spelling of the participial forms ''synced'' and ''syncing''), short for lip synchronization, is a technical term for matching a speaking or singing person's lip movements ...
" Wham Rap (Enjoy What You Do)" by
Wham! Wham! were an English pop duo formed in Bushey in 1981 consisting of George Michael and Andrew Ridgeley. They were one of the most successful pop acts during the 1980s, selling more than 30 million certified records worldwide from 1982 to ...
. *Designers Jeremy Scott and
Moschino Moschino () is an Italian Luxury goods, luxury fashion house founded in 1983 by Franco Moschino in Milan known for over-the-top, Camp (style), campy designs. The company specializes in ready-to-wear, handbags, and fashion accessories. Moschino's ...
collaborated with the brand in April 2018. *With the idea of reviving the spirit of the swinging sixties, H&M collaborated with designer Richard Allan in July 2019. *The Fleur du Soleil collection, part of H&M's collaboration with Lebanese designer Sandra Mansour, was released in August 2020 and marked the first time the company had partnered with an Arab designer. *Irish designer
Simone Rocha Simone Rocha (born 11 September 1986) is an Irish fashion designer. Her father is a fashion designer John Rocha (fashion designer), John Rocha, and mother is Odette Rocha. She trained at the National College of Art and Design,Dublin with a BA ...
, daughter of designer
John Rocha John Rocha Order of the British Empire, CBE (born 23 August 1953) is a Chinese-Irish designer born in Hong Kong. He is based in Republic of Ireland, Ireland. Biography He moved to Ireland after graduating from the Croydon College, Croydon Schoo ...
, was announced as a collaborative partner in March 2021. Rocha's designs launched with an H&M campaign film and images shot by Tyler Mitchell.


Sustainability and environmental awareness

{{POV, date=September 2023


Used garment vouchers

Starting in February 2013, H&M began offering patrons a
voucher A voucher is a bond of the redeemable transaction type which is worth a certain money, monetary value and which may be spent only for specific reasons or on specific goods. Examples include house, housing, travel, and food vouchers. The term vou ...
in exchange for used garments. Donated garments were to be processed by I:CO, a retailer that repurposes and recycles used clothing with the goal of creating a
zero waste Zero waste, or ''waste minimization'', is a set of principles focused on waste prevention that encourages redesigning resource life cycles so that all products are repurposed (i.e. "up-cycled") and/or reused. The goal of the movement is to avoid ...
economy. The initiative is similar to an April 2012 clothes-collection voucher program launched by
Marks & Spencer Marks and Spencer plc (commonly abbreviated to M&S and colloquially known as Marks & Sparks or simply Marks) is a major British multinational retailer based in London, England, that specialises in selling clothing, beauty products, home produc ...
in partnership with
Oxfam Oxfam is a British-founded confederation of 21 independent non-governmental organizations (NGOs), focusing on the alleviation of global poverty, founded in 1942 and led by Oxfam International. It began as the Oxford Committee for Famine Relief ...
.


Endangered forests

In April 2014, H&M joined
Zara Zara may refer to: Businesses * Zara (retailer), a fashion retail company based in Spain * Zara Investment Holding, a Jordanian holding company * Continental Hotel Zara, Budapest, Hungary People and fictional characters * Zara (name), primari ...
and other apparel companies in changing their
supply chain A supply chain is a complex logistics system that consists of facilities that convert raw materials into finished products and distribute them to end consumers or end customers, while supply chain management deals with the flow of goods in distri ...
to avoid endangered forests. The company teamed with Canopy, a nonprofit, to remove endangered and ancient forests from their dissolvable pulp supply chain for their viscose and rayon fabrics.


The H&M Foundation

The H&M Foundation, a nonprofit, was established in 2014 to fund projects that improve humanitarian and environmental issues within the fashion industry. The Persson family, the founders and owners of H&M, originally invested $180 million in the foundation. One of the foundation's projects includes the Green Machine, a recycling technology that would allow clothing to be recycled in a similar way to aluminum can recycling. Since 2013, the family has made contributions to the foundation, donating SEK1.1 billion (US$154 million) to it.{{Citation needed, date=May 2021 According to the
OECD The Organisation for Economic Co-operation and Development (OECD; , OCDE) is an international organization, intergovernmental organization with 38 member countries, founded in 1961 to stimulate economic progress and international trade, wor ...
, H&M Foundation's financing for 2019 development increased by 7% to US$17 million. In August 2015, the H&M Foundation announced that it will award the Global Change Award, a million-euro annual prize, to advance recycling technology and techniques within the fashion industry.


Brazilian leather halt

In September 2019, H&M halted its leather purchases from Brazil in response to the
2019 Amazon rainforest wildfires The 2019 Amazon rainforest wildfires season saw a year-to-year surge in fires occurring in the Amazon rainforest and Amazon biome within Brazil, Bolivia, Paraguay, and Peru during that year's Amazonian tropical dry season. Fires normally occur ...
. The company issued an email statement: "The ban will be active until there are credible assurance systems in place to verify that the leather does not contribute to environmental harm in the
Amazon Amazon most often refers to: * Amazon River, in South America * Amazon rainforest, a rainforest covering most of the Amazon basin * Amazon (company), an American multinational technology company * Amazons, a tribe of female warriors in Greek myth ...
." H&M imports only a small fraction of its leather needs from the country.


Sustainability ambassador hiring

Actress
Maisie Williams Margaret Constance "Maisie" Williams (born 15 April 1997) is an English actress. Williams made her acting debut in 2011 as Arya Stark, a lead character in the HBO epic medieval fantasy television series ''Game of Thrones'' (2011–2019). She g ...
joined the brand as a global sustainability ambassador in April 2021. As a global sustainability ambassador, she helped front the company's campaign on using only recycled or sustainably sourced materials by 2030. The first initiative fronted by the actress has led to a collaboration with the video game
Animal Crossing is a social simulation video game series developed and published by Nintendo. It was created by Katsuya Eguchi and Hisashi Nogami. The player character is a human who lives in a village inhabited by various anthropomorphic animals and can ...
, with Williams being transformed into a digital game character to teach the virtues of recycling.


Rental clothing

In May 2021, H&M announced a temporary rental clothing service that allows men to rent suits for up to 24 hours for job interviews. It began in the UK and was also being tested in the United States.


Use of feathers

In 2024, the company said that about 90% of the down and feathers in its products came from recycled items but that by the end of 2025, none of their items would use virgin down or feathers.


Wool from mulesed sheep

In 2019, H&M announced its intent to phase out wool from mulesed sheep from its global inventory. In 2025, H&M reported that it had fully phased out wool from mulesed sheep.


Concept stores


Six concept brands

In addition to the H&M brand, the company consists of six individual brands with separate concepts.{{cite web, url=http://about.hm.com/en/About/facts-about-hm/about-hm/hm-group.html#cm-menu, title=H&M Group, access-date=30 May 2015, archive-url=https://web.archive.org/web/20141216162916/http://about.hm.com/en/About/facts-about-hm/about-hm/hm-group.html#cm-menu, archive-date=16 December 2014 Brands include Afound, Arket, COS, Monki, Weekday, and & Other Stories.


COS

COS launched its flagship store on London's
Regent Street Regent Street is a major shopping street in the West End of London. It is named after George IV of the United Kingdom, George, the Prince Regent (later George IV) and was laid out under the direction of the architect John Nash (architect), J ...
in March 2007 with a catwalk show at the Royal Academy.{{Cite news, url=https://www.independent.co.uk/life-style/fashion/features/cos-thoroughly-modern-minimalism-7834566.html, title=Cos: Thoroughly modern minimalism, last=Walker, first=Harriet, date=11 June 2012, newspaper=The Independent, language=en-GB, access-date=12 December 2016 Its concept is encompassed by minimalist style inspired by architecture, graphics, and design. It specializes in modern clothing pieces for men and women that are less trend-oriented than other similarly priced labels. COS makes clothing that can be worn beyond the season. COS has 197 stores in 34 countries in Europe, Asia, North America, Australia and the Middle East and currently retails online to 19 markets via ''cos.com''.


H&M Details

2016 saw a new H&M concept in The Dubai Mall come up, labelled now 'H&M Details'.


Labor practices


Working conditions


Cambodia

In August 2011, nearly 300 workers fainted in one week at a Cambodian factory supplying H&M. Fumes from chemicals, poor ventilation,
malnutrition Malnutrition occurs when an organism gets too few or too many nutrients, resulting in health problems. Specifically, it is a deficiency, excess, or imbalance of energy, protein and other nutrients which adversely affects the body's tissues a ...
, and even "mass hysteria" have all been blamed for making workers ill. The
minimum wage A minimum wage is the lowest remuneration that employers can legally pay their employees—the price floor below which employees may not sell their labor. List of countries by minimum wage, Most countries had introduced minimum wage legislation b ...
in the country is the equivalent of $66 (£42) a month, an amount that is less than half of what is required to meet basic needs, according to human rights groups.


Bangladesh

The same year, Bangladeshi and international labor groups put forth a detailed safety proposal that entailed the establishment of independent inspections of garment factories. The plan called for inspectors to have the power to close unsafe factories. The proposal entailed a
legally binding In law, liable means "responsible or answerable in law; legally obligated". Legal liability concerns both civil law and criminal law and can arise from various areas of law, such as contracts, torts, taxes, or fines given by government agenci ...
contract between suppliers, customers, and unions. At a meeting in 2011 in
Dhaka Dhaka ( or ; , ), List of renamed places in Bangladesh, formerly known as Dacca, is the capital city, capital and list of cities and towns in Bangladesh, largest city of Bangladesh. It is one of the list of largest cities, largest and list o ...
, major European and North American retailers, including H&M, rejected the proposal. Further efforts by unions to advance the proposal after numerous and deadly factory fires have been rejected.


Myanmar

A report by the Business and Human Rights Resource Centre (BHRRC) found a significant rise in worker abuse allegations in Myanmar garment factories since the military coup in 2021. H&M is investigating 20 such cases at their suppliers, while a report documented 156 in total over the past year. This has led some fashion brands like Inditex (Zara owner) to cut ties with Myanmar suppliers, while others like H&M and Bestseller are increasing monitoring efforts. The decision to stay or leave is complex, with some arguing continued engagement offers leverage for improvement, while others fear a race to the bottom if major brands exit.


Supply chain transparency

''
The Guardian ''The Guardian'' is a British daily newspaper. It was founded in Manchester in 1821 as ''The Manchester Guardian'' and changed its name in 1959, followed by a move to London. Along with its sister paper, ''The Guardian Weekly'', ''The Guardi ...
'' wrote that in a conscious action sustainability report for 2012, H&M published a list of factories supplying 95% of its garments. This contributes to the trend of corporations leaning toward ethically transparent supply chains.


Slave and child labour

On 2 January 2013, ''
The Ecologist ''The Ecologist'' was a British environmental journal/magazine, published from 1970 to 2009. Founded by Edward Goldsmith, it addressed a wide range of environmental subjects and promoted an ecological systems thinking approach through its news ...
'' reported allegations by
Anti-Slavery International Anti-Slavery International, founded as the British and Foreign Anti-Slavery Society in 1839, is an international non-governmental organization, international non-governmental organisation, registered charity and advocacy group, based in the Unit ...
that H&M was continuing its association with the
Uzbek government The Republic of Uzbekistan is a semi-presidential constitutional republic, whereby the President of Uzbekistan is head of state. Executive power is exercised by the government and by the Prime Minister of Uzbekistan. Legislative power is vested ...
in exploiting child and adult
forced labor Forced labour, or unfree labour, is any work relation, especially in modern or early modern history, in which people are employed against their will with the threat of destitution, detention, or violence, including death or other forms of ...
as cotton harvesters in
Uzbekistan , image_flag = Flag of Uzbekistan.svg , image_coat = Emblem of Uzbekistan.svg , symbol_type = Emblem of Uzbekistan, Emblem , national_anthem = "State Anthem of Uzbekistan, State Anthem of the Republ ...
. In September 2020, amid international allegations over the use of Uyghur forced labor in
Xinjiang Xinjiang,; , SASM/GNC romanization, SASM/GNC: Chinese postal romanization, previously romanized as Sinkiang, officially the Xinjiang Uygur Autonomous Region (XUAR), is an Autonomous regions of China, autonomous region of the China, People' ...
, H&M published a statement saying that it had stopped buying cotton from growers in Xinjiang, stating that it was "deeply concerned by reports from civil society organizations and media that include accusations of forced labor and discrimination of ethno-religious minorities". In February 2017, ''
The Guardian ''The Guardian'' is a British daily newspaper. It was founded in Manchester in 1821 as ''The Manchester Guardian'' and changed its name in 1959, followed by a move to London. Along with its sister paper, ''The Guardian Weekly'', ''The Guardi ...
'' reported children were employed to make H&M products in
Myanmar Myanmar, officially the Republic of the Union of Myanmar; and also referred to as Burma (the official English name until 1989), is a country in northwest Southeast Asia. It is the largest country by area in Mainland Southeast Asia and has ...
and were paid 13p (about 15 cents US) an hour – half the full legal minimum wage. Since then, H&M has become a Fair Labour Association (FLA) member and has set a goal to achieve fair living wages throughout its supply chain by 2030.


Factory building structural collapses


Savar building, Bangladesh

In April 2013, the Rana Plaza building collapsed in Bangladesh killing over 1,100 people. Fatalities were mostly garment workers. The incident is considered the deadliest non-deliberate
structural failure Structural integrity and failure is an aspect of engineering that deals with the ability of a structure to support a designed structural load (weight, force, etc.) without breaking and includes the study of past structural failures in order to ...
accident and the deadliest
garment factory Textile manufacturing or textile engineering is a major industry. It is largely based on the conversion of fibre into yarn, then yarn into fabric. These are then dyed or printed, fabricated into cloth which is then converted into useful goods s ...
disaster in modern history. The eight-story building complex that was not designed for factory production and had cracks in the structure that the owners ignored. Approximately 2,500 injured people were rescued from the rubble. The company and other retailers signed on to the
Accord on Factory and Building Safety in Bangladesh Accord may refer to: Businesses and products * Honda Accord, a car manufactured by the Honda Motor Company * Accord (cigarette), a brand of Rothmans, Benson & Hedges * Accord (company), a former public services provider in south England * Ac ...
. In June 2016,
SumOfUs SumOfUs is a global non-profit advocacy organization and online community that campaigns to hold corporations accountable on issues such as climate change, workers' rights, discrimination, human rights, animal rights, corruption, and corporate p ...
launched a campaign to pressure H&M to honor the commitment they made and signed to protect Bangladesh's garment workers. SumOfUs alleged that "H&M is drastically behind schedule in fixing the
safety hazard A hazard is a potential source of harm. Substances, events, or circumstances can constitute hazards when their nature would potentially allow them to cause damage to health, life, property, or any other interest of value. The probability of that ...
s its workers have to face every day."


Phnom Penh, Cambodia

On 19 May 2013, a textile factory that produced apparel for H&M in
Phnom Penh Phnom Penh is the Capital city, capital and List of cities and towns in Cambodia, most populous city of Cambodia. It has been the national capital since 1865 and has grown to become the nation's primate city and its political, economic, industr ...
, Cambodia collapsed, injuring several people. The incident has raised concerns regarding industrial safety regulations.


Living wage

{{Update section, date=February 2024 On 25 November 2013, H&M's global head of sustainability committed that H&M, as the world's second-largest clothing retailer, would aim to pay all textile workers "living wage" by 2018, stating that governments are responding too slowly to poor working conditions in Bangladesh among other Asian countries where many clothing retailers source a majority if not all of their garments. Wages were increased in Bangladesh from 3,000 takas ($40) to 5,300 takas ($70) a month in late 2013.


Fire safety report

In September 2015, CleanClothes.org, an NGO involved in garment labor working conditions, reported on a lack of specific fire safety renovations in H&M suppliers' factories.


Xinjiang region

In 2020, the
Australian Strategic Policy Institute The Australian Strategic Policy Institute (ASPI) is a defence and strategic policy think tank based in Canberra, Australian Capital Territory, founded by the Australian government, and funded by the Australian Department of Defence along with o ...
accused 82 major brands, including H&M, of being connected to alleged forced
Uyghur Uyghur may refer to: * Uyghurs, a Turkic ethnic group living in Eastern and Central Asia (West China) ** Uyghur language, a Turkic language spoken primarily by the Uyghurs *** Old Uyghur language, a different Turkic language spoken in the Uyghur K ...
labor in
Xinjiang Xinjiang,; , SASM/GNC romanization, SASM/GNC: Chinese postal romanization, previously romanized as Sinkiang, officially the Xinjiang Uygur Autonomous Region (XUAR), is an Autonomous regions of China, autonomous region of the China, People' ...
. Specifically the report mentions H&M as a customer of Huafu Top Dyed Melange Yarn Co. Ltd. See also: §Boycotts by China. The evidence adduced was that between April 2017 and June 2018 2,048 Uyghur workers were taken "from
Hotan Prefecture Hotan PrefectureThe official spelling is "Hotan" according to (see also #Etymology, § Etymology) is located in the Tarim Basin region of southwestern Xinjiang Uygur Autonomous Region, Xinjiang, China, bordering the Tibet Autonomous Region to t ...
in Xinjiang to 15 factories in
Anhui Province Anhui is an inland province located in East China. Its provincial capital and largest city is Hefei. The province is located across the basins of the Yangtze and Huai rivers, bordering Jiangsu and Zhejiang to the east, Jiangxi to the south, Hub ...
, including Huafu actory, and that H&M listed Huafu as a supplier. On 16 September 2020, H&M said it was ending its relationship with Huafu.{{cite web , url=https://www.independent.co.uk/life-style/fashion/hm-china-forced-labour-huafu-fashion-co-cotton-xinjiang-b453138.html , title=H&M to end 'indirect' relationship with Chinese supplier amid 'forced labour' allegations , website=
Independent.co.uk ''The Independent'' is a British online newspaper. It was established in 1986 as a national morning printed paper. Nicknamed the ''Indy'', it began as a broadsheet and changed to tabloid format in 2003. The last printed edition was publishe ...
, date=16 September 2020
It further stated that it had "never had a business relationship with a mill owned by the yarn producer Huafu Fashion Co in Anhui province where workers from XUAR have been employed".


Controversies


Boycotts by China

In March 2021, after the EU, UK, US, and Canada's joint sanctions against China over reports of human rights abuses in Xinjiang, H&M's stance on avoiding forced labor in Xinjiang and claim of not going to use cotton produced there was found and criticized by the
Communist Youth League of China The Communist Youth League of China (CYLC; also known as the Young Communist League of China or simply the Communist Youth League or CYL) is a people's organization of the People's Republic of China for youth between the ages of 14 and 28, r ...
on its official
Weibo Weibo (), or Sina Weibo (), is a Chinese microblogging ( weibo) website. Launched by Sina Corporation on 14 August 2009, it is one of the biggest social media platforms in China, with over 582 million monthly active users (252 million daily ac ...
page. Their post stated, "Spreading rumors to boycott Xinjiang cotton, while trying to make a profit in China? Wishful thinking!" The
viral The word ''Viral'' means "relating to viruses" (small infectious agents). It may also refer to: Viral behavior, or virality Memetic behavior likened that of a virus, for example: * Viral marketing, the use of existing social networks to spre ...
post spread across mainland Chinese social media, leading to H&M facing significant criticism among Chinese social media users.{{cite web, last=Westcott, first=Ben, date=26 March 2021, title=H&M and Nike are facing a boycott in China, url=https://edition.cnn.com/2021/03/25/business/hm-nike-xinjiang-cotton-boycott-intl-hnk/index.html, access-date=26 March 2021, work=CNN Business On 24 March 2021, H&M became the first fashion brand to be targeted in China, with its products removed from Chinese e-commerce platforms such as
Pinduoduo Pinduoduo () is a Chinese online retailer, with a focus on the traditional agriculture industry. The business is the largest product of PDD Holdings, a company currently headquarted in Ireland that also owns the online marketplace Temu. Histor ...
,
JD.com JD.com, Inc., also known as JINGDONG (), formerly called 360buy,
, Retrieved 3 December 2013
and
Alibaba Ali Baba is a character from the folk tale "Ali Baba and the Forty Thieves". Alibaba Group is a Chinese multinational internet technology company. Ali Baba or Alibaba may also refer to: Arts and entertainment Films * ''Ali Baba and the Forty T ...
, its mobile application removed from Chinese app stores, and rideshare platform
DiDi Didi Chuxing Technology Company is a Chinese vehicle for hire company headquartered in Beijing with over 550 million users and tens of millions of drivers. The company provides app-based transportation services, including taxi hailing, private ...
blocking customers from requesting H&M stores as their destinations.{{Cite web, last1=Zhang, first1=Tianwei, last2=Ap, first2=Tiffany, last3=Clark, first3=Evan, date=25 March 2021, title=Xinjiang Cotton: Li Ning, Anta Shares Surge While Nike, Adidas, Burberry Hit With Backlash, url=https://wwd.com/business-news/retail/xinjiang-cotton-ban-china-nike-uniqlo-hm-1234787090/, access-date=28 March 2021, website=Wwd.com, language=en-US Two of H&M's brand ambassadors in China,
Huang Xuan Huang Xuan (, born 3 March 1985) is a Chinese actor. He is best known for his roles in the films '' Blind Massage'' (2014), ''Youth'' (2017), and ''Legend of the Demon Cat'' (2017), as well as the television series ''The Legend of Mi Yue'' (2015 ...
and
Victoria Song Song Qian (; born February 2, 1987), known professionally as Victoria or Victoria Song, is a Chinese singer, dancer, actress, model, host and author known for her work as the leader of South Korean girl group f(x). She made her solo debut in May ...
, announced they were no longer collaborating with H&M. In August 2022, H&M resumed sales in China.


Response

Chinese
state media State media are typically understood as media outlets that are owned, operated, or significantly influenced by the government. They are distinguished from public service media, which are designed to serve the public interest, operate independent ...
outlet
China Global Television Network China Global Television Network (CGTN) is one of three branches of state-run China Media Group and the international division of China Central Television (CCTV). Headquartered in Beijing, CGTN broadcasts news in multiple languages. CGTN is u ...
countered the statements against Xinjiang cotton with a video showing automation in cotton-picking and local Uyghurs claiming that the industry brought high earnings.{{Cite news, date=25 March 2021, title=H&M faces boycott in China over Xinjiang cotton, work=
MSN MSN is a web portal and related collection of Internet services and apps provided by Microsoft. The main webpage provides news, weather, sports, finance and other content curated from hundreds of different sources that Microsoft has partnere ...
, agency=
BBC News BBC News is an operational business division of the British Broadcasting Corporation (BBC) responsible for the gathering and broadcasting of news and current affairs in the UK and around the world. The department is the world's largest broad ...
, url=https://www.msn.com/en-us/news/world/handm-faces-boycott-in-china-over-xinjiang-cotton/ar-BB1eWmUS, access-date=30 March 2021
On 26 March 2021, the United States condemned the China-backed boycotts, with its
Department of Commerce The United States Department of Commerce (DOC) is an United States federal executive departments, executive department of the Federal government of the United States, U.S. federal government. It is responsible for gathering data for business ...
stating that the United States "has taken strong actions to stop China from profiting off of its human-rights abuses in Xinjiang and to stop imports of products made with forced labor in China." On the same day, Chinese Foreign Ministry spokesperson
Hua Chunying Hua Chunying ( zh, s=华春莹; born 24 April 1970) is a Chinese diplomat who has been serving as Vice Minister of Foreign Affairs of China since 2024. She most notably served as spokesperson of the Ministry of Foreign Affairs. After graduating ...
responded by saying that Chinese consumers have the right to express their own choices. Later, H&M quietly revised its original wording regarding Xinjiang. On 31 March, H&M responded with a statement vowing to rebuild trust in China and serve its customers in a "respectful way". However, media reports indicated that H&M did not issue a direct apology but instead attempted to “blur the issue.” H&M’s sales in China reportedly fell by approximately 23% during the second quarter of 2021 compared to the same period in the previous year. In the third quarter of 2021 (ending August 31, 2021), sales in the Chinese market declined by approximately 40%.Despite this, the boycott had a far-reaching impact, and the brand’s image remained damaged. Following this, H&M continued to experience poor performance in the Chinese market, with a reduction in store numbers, declining sales, and a loss of brand influence. As a result, H&M has not released detailed financial reports for the Chinese market since 2021, nor has it separately listed data for the Chinese market in its annual reports.


Greenwashing claims

A proposed class action lawsuit in the US alleged that H&M was
greenwashing Greenwashing (a compound word modeled on "whitewash"), also called green sheen, is a form of advertising or marketing spin that deceptively uses green PR and green marketing to persuade the public that an organization's products, goals, or ...
via the sustainability claims made in its Conscious Choice range. These claims were dismissed. Earlier this year, The Norwegian Consumer Agency (Forbrukertilsynet) said it believed Norrøna is "breaking the law" in marketing clothes as environmentally friendly and issued a warning to H&M GROUP against using the same type of environmental claims.


Leaving Russia

In March 2022, the H&M Group communicated that they would pause their operations in Russia due to the
Russian invasion of Ukraine On 24 February 2022, , starting the largest and deadliest war in Europe since World War II, in a major escalation of the Russo-Ukrainian War, conflict between the two countries which began in 2014. The fighting has caused hundreds of thou ...
.


Israel

H&M has operated stores in
Israel Israel, officially the State of Israel, is a country in West Asia. It Borders of Israel, shares borders with Lebanon to the north, Syria to the north-east, Jordan to the east, Egypt to the south-west, and the Mediterranean Sea to the west. Isr ...
since March 2010 with its first store in
Tel Aviv Tel Aviv-Yafo ( or , ; ), sometimes rendered as Tel Aviv-Jaffa, and usually referred to as just Tel Aviv, is the most populous city in the Gush Dan metropolitan area of Israel. Located on the Israeli Mediterranean coastline and with a popula ...
in partnership with local franchisee Match Retail, a division of Union Group. As of December 2023, H&M operates 24 stores in Israel, predominantly around the region of
Gush Dan Gush Dan (, ) or Tel Aviv metropolitan area is a conurbation in Israel, located along the country's Mediterranean coastline. There is no single formal definition of Gush Dan, though the term is in frequent use by both governmental bodies and the ...
. H&M does not operate any stores in the occupied areas of
East Jerusalem East Jerusalem (, ; , ) is the portion of Jerusalem that was Jordanian annexation of the West Bank, held by Jordan after the 1948 Arab–Israeli War, as opposed to West Jerusalem, which was held by Israel. Captured and occupied in 1967, th ...
or the
West Bank The West Bank is located on the western bank of the Jordan River and is the larger of the two Palestinian territories (the other being the Gaza Strip) that make up the State of Palestine. A landlocked territory near the coast of the Mediter ...
. However, since opening in Israel, the Palestinian branch of BDS has campaigned for boycott of fashion chain, demanding that they pull out of the country. H&M's continuing presence in Israel has led to protests in various stores in Europe, especially since the
invasion of the Gaza Strip The Israeli invasion of the Gaza Strip is a major part of the Gaza war. Starting on 7 October 2023, immediately after the October 7 Hamas-led attack on Israel, Hamas-led attack on Israel, Israel began bombing of the Gaza Strip, bombing the Ga ...
. The company initially closed its stores when the invasion started in October, however the company quietly reopened the stores. In January 2016, H&M initially put out and later pulled a
tallit A tallit, taleth, or tallis is a fringed garment worn as a prayer shawl by religious Jews. The tallit has special twined and knotted fringe (trim), fringes known as ''tzitzit'' attached to its four corners. The cloth part is known as the ''beged ...
-like beige and dark blue striped scarf in its Israeli stores, after it was accused of being offensive to Jews.{{Clarify, date=May 2024


Australia

In January 2024, the company was heavily criticized after its Australian branch released a school uniform advertisement with the slogan "Make those heads turn in H&M’s Back to School fashion". Melinda Tankard Reist, an Australian writer, questioned the brand's motives, claiming that young girls just want to be left alone and don't want unwelcome attention. The company removed the advertisement and apologized.


Other controversies

{, class="wikitable" , + !Time !Controversy , - , 6 January 2010 , It was reported that unsold or refunded clothing and other items in one
New York City New York, often called New York City (NYC), is the most populous city in the United States, located at the southern tip of New York State on one of the world's largest natural harbors. The city comprises five boroughs, each coextensive w ...
H&M store were cut up before being discarded, presumably to prevent resale or use. , - , {{Nowrap, 24 January 2012 , H&M was reported to have stolen the work of a UK-based artist, Tori LaConsay, using it on multiple items without compensating her. , - , August 2013 , H&M withdrew faux-leather
headdress Headgear, headwear, or headdress is any element of clothing which is worn on one's head, including hats, helmets, turbans and many other types. Headgear is worn for many purposes, including protection against the elements, decoration, or fo ...
es from its Canadian stores after consumers complained the items, part of the company's "summer music festival" collection, were insulting to Canada's Aboriginal peoples. , - , {{Nowrap, 6 November 2015 , H&M South Africa division was accused of racism for its lack of black models in their photoshoots, later stating that white models convey a more "positive Image." , - , 8 January 2018 , H&M showcased a black
child model A child model is a child who is employed to display, advertise and promote commercial products or to serve as a subject of works of art, such as photography, painting and sculpture. Practice Artists have used children as models for countless ...
wearing a green
hoodie A hoodie is a type of sweatshirt with a hood that, when worn up, covers most of the head and neck, and sometimes the face. The most common 'pullover' style hoodies often include a single large knife pocket or muff on the lower front, whil ...
reading "Coolest Monkey in the Jungle" on their official
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Northwestern Europe, off the coast of European mainland, the continental mainland. It comprises England, Scotlan ...
website,{{cite web , date=10 January 2018 , title=Terry Mango, Mom of Model Used to Sell Monkey Hoodie Defends H&M , url=http://www.ebony.com/news-views/mother-of-hm-model-responds-terry-mango , website=ebony.com which sparked
controversy Controversy (, ) is a state of prolonged public dispute or debate, usually concerning a matter of conflicting opinion or point of view. The word was coined from the Latin '' controversia'', as a composite of ''controversus'' – "turned in an op ...
. This was especially so in the United States due to the use of the term "monkey" on a black person. In response, Canadian and American singers such as
The Weeknd Abel Makkonen Tesfaye (; born February 16, 1990), known professionally as the Weeknd, is a Canadian singer-songwriter, record producer, and actor. He is best known for adding Pop music, pop, electronic music, electronic and hip-hop stylings ...
and
G-Eazy Gerald Earl Gillum (born May 24, 1989), better known by his stage name G-Eazy, is an American rapper. Based in Oakland, California, he began his career in 2006 and released two independent studio albums before signing with RCA Records to releas ...
boycotted the company by ending their partnerships with it over the image. H&M later released an apology: "This image has now been removed from all H&M channels and we apologise to anyone this may have offended." The mother of the model urged people to "stop crying wolf," deeming it "an unnecessary issue." After the allegations, H&M stores were vandalized and looted in South Africa. In response, H&M temporarily closed stores there. , - , 13 July 2019 , H&M docked the pay and suspended several unionized staff in three of its stores in New Zealand for wearing ' Living wage' stickers, as part of a wider industrial dispute. , - , 9 December 2020 , Sweden's
Equality Ombudsman The Equality Ombudsman (, DO; formerly , JämO) is a government agency in Sweden tasked with supervising the laws relating to discrimination on the basis of someone's sex, transgender identity or expression, ethnicity, religion Religion is ...
(DO) started an investigation into H&M following a media report accusing it of racism in Swedish stores.{{Cite news , author= , date=9 December 2020 , title=Swedish equality ombudsman launches discrimination probe into H&M after media report , language=en , work=Reuters , url=https://www.reuters.com/article/h-m-discrimination-idUSKBN28J2JF , access-date=9 December 2020


See also

{{Portal, Sweden, Companies, Fashion *
Bonds (clothing) Pacific Brands Underwear Group, known under its core brand Bonds, was an Australian manufacturer and is now a subsidiary of Hanesbrands. It is an importer of men's, women's and children's underwear, socks and other clothing. The head office is l ...
*
European Retail Round Table The European Retail Round Table (ERRT) was a European organisation which represented companies from the European retail sector. Together the members employed about 2.3 million people and had a turnover of €400 billion. In 2019, the ERRT disban ...
*
Gap Inc. The Gap, Inc., commonly known as Gap Inc., is an American multinational clothing and accessories retailer. Gap was founded in 1969 by Donald Fisher and Doris F. Fisher and is headquartered in San Francisco, California. The company operates fou ...
*
List of companies of Sweden Sweden is a Scandinavian country in Northern Europe and the third-largest country in the European Union by area. It is also a member of the United Nations, the Nordic Council, Council of Europe, the World Trade Organization and the Organisation f ...
*
Shein Shein ( ; styled as SHEIN; zh, s=希音, p=Xīyīn) is a global e-commerce platform specializing in fast fashion. While the company primarily focuses on women's clothing, it also offers men's apparel, children's wear, accessories, cosmetics, ...
*
Zara (retailer) Zara (; ) is a fast fashion retail subsidiary company, subsidiary of the Spanish multinational fashion design, manufacturing, and retailing group Inditex. Zara sells clothing, accessories, beauty products and perfumes. The head office is locate ...


Notes

{{notelist{{Notelist


References

{{Reflist


Further reading

* Myhr, Karin Jansson (2019). ''Historien om ett företag: H&M''.
Storytel Storytel AB is a Swedish e-book and audiobook subscription service based in Stockholm. It is available in more than 25 countries. Its English audiobook service Audiobooks.com is available in more than 150 countries. History Storytel was found ...
. * Stannow, Lena (2021). ''Min sanning : ... efter alla år med H&M''. Ultima Esperanza Books. {{ISBN, 9789198691306.


External links

{{Commons category * {{Official website * {{cite web , title=Supplier list , website=Sustainability Reporting , url=http://sustainability.hm.com/en/sustainability/downloads-resources/resources/supplier-list.html , ref={{sfnref , Sustainability Reporting , access-date=7 March 2018 {{Major retail companies {{OMX Stockholm 30 companies {{OMX Nordic 40 {{DJSI World {{Authority control {{DEFAULTSORT:H and M Companies in the OMX Stockholm 30 Companies in the OMX Nordic 40 Clothing brands Clothing brands of Sweden Clothing retailers of Sweden Multinational companies headquartered in Sweden Companies based in Stockholm Clothing companies established in 1947 Design companies established in 1947 Retail companies established in 1947 Swedish companies established in 1947 2000s fashion 2010s fashion 2020s fashion Swedish brands Online retailers of Sweden 1970s initial public offerings Companies listed on Nasdaq Stockholm Persson family Shoe brands 20th-century establishments in Västmanland County