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A blue box is an
electronic device Electronics is a scientific and engineering discipline that studies and applies the principles of physics to design, create, and operate devices that manipulate electrons and other electrically charged particles. It is a subfield of physics and ...
that produces tones used to generate the
in-band signaling In telecommunications, in-band signaling is the sending of control information within the same band or channel used for data such as voice or video. This is in contrast to out-of-band signaling which is sent over a different channel, or even o ...
tones formerly used within the North American long-distance telephone network to send line status and called number information over voice circuits. During that period, charges associated with
long-distance calling In telecommunications, a long-distance call (U.S.) or trunk call (also known as a toll call in the UK ) is a telephone call made to a location outside a defined local calling area. Long-distance calls are typically charged a higher billing rate t ...
were commonplace and could be significant, depending on the time, duration and destination of the call. A blue box device allowed for circumventing these charges by enabling an illicit user, referred to as a "
phreaker Phreaking is a slang term coined to describe the activity of a culture of people who study, experiment with, or explore telecommunication systems, such as equipment and systems connected to public telephone networks. The term ''phreak'' is a sen ...
", to place long-distance calls, without using the network's user facilities, that would be billed to another number or dismissed entirely by the telecom company's billing system as an incomplete call. A number of similar "color boxes" were also created to control other aspects of the phone network. First developed in the 1960s and used by a small phreaker community, the introduction of low-cost microelectronics in the early 1970s greatly simplified these devices to the point where they could be constructed by anyone reasonably competent with a
soldering iron A soldering iron is a hand tool used in soldering. It supplies heat to melt solder so that it can flow into the joint between two workpieces. A soldering iron is composed of a heated metal tip (the ''bit'') and an insulated handle. Heating is o ...
or
breadboard A breadboard, solderless breadboard, or protoboard is a construction base used to build semi-permanent prototypes of electronic circuits. Unlike a perfboard or stripboard, breadboards do not require soldering or destruction of tracks and are h ...
construction. Soon after, models of relatively low quality were being offered fully assembled, but these often required tinkering by the user to remain operational. Over time, as the long-distance network became digitized, the audio call-control tones were replaced with
out-of-band signaling In telecommunications, signaling is the use of signals for controlling communications. This may constitute an information exchange concerning the establishment and control of a telecommunication circuit and the management of the network. Classi ...
methods in the form of common-channel signaling (CCS) carried digitally on a separate channel inaccessible to the telephone user. This development limited the usefulness of audio-tone-based blue boxes by the 1980s, and they are of little to no use today.


History


Automated dialing

Local calling had been increasingly automated through the first half of the 20th century, but long-distance calling still required operator intervention. Automation was deemed essential by
AT&T AT&T Inc., an abbreviation for its predecessor's former name, the American Telephone and Telegraph Company, is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the w ...
. By the 1940s they had developed a system that used audible tones played over the long-distance lines to control network connections. Tone pairs, referred to as multi-frequency (MF) signals, were assigned to the digits used for telephone numbers. A different, single tone, referred to as single frequency (SF), was used as a line status signal. This new system allowed the telephone network to be increasingly automated by deploying the dialers and tone generators on an as-required basis, starting with the busier exchanges.
Bell Labs Nokia Bell Labs, commonly referred to as ''Bell Labs'', is an American industrial research and development company owned by Finnish technology company Nokia. With headquarters located in Murray Hill, New Jersey, Murray Hill, New Jersey, the compa ...
was happy to advertise their success in creating this system, and repeatedly revealed details of its inner workings. In the February 1950 issue of ''
Popular Electronics ''Popular Electronics'' was an American magazine published by John August Media, LLC, and hosted at TechnicaCuriosa.com. The magazine was started by Ziff-Davis Publishing Company in October 1954 for electronics hobbyists and experimenters. It so ...
'', they published an advertisement, ''Playing a Tune for a Telephone Number'', which showed the musical notes for the digits on a staff and described the telephone operator's pushbuttons as a "musical keyboard". Two keys on a piano would need to be pushed simultaneously to play the tones for each digit. The illustration did not include the tone pairs for the special control signals KP and ST, although in the picture the operator's finger on the KP key and the ST key is visible. In the 1950s, AT&T released a public relations film, "Speeding Speech", which described the operation of the system. In the film, the tone sequence for sending a complete telephone number is heard through a loudspeaker as a technician presses the keys for dialing. In November 1954, the
Bell System Technical Journal The ''Bell Labs Technical Journal'' was the in-house scientific journal for scientists of Bell Labs, published yearly by the IEEE society. The journal was originally established as ''The Bell System Technical Journal'' (BSTJ) in New York by the Am ...
published an article entitled "In-Band Single-Frequency Signaling", which described the signaling scheme used for starting and ending telephone calls for the purpose of routing over trunk lines. In November 1960, an article in the Bell System Technical Journal provided an overview of the technical details of signaling systems, and disclosed the frequencies of the signals. The system was relatively complex for 1950s technology. It had to accurately decode the frequencies and ignore any signals where that frequency might be accidentally created; music playing in the background might randomly contain the SF tones and the system had to filter these out. To do this, the signaling unit compared the signal power from a bandpass filter centered on 2600Hz to signal power in other parts of the audio band, and only triggered if the tone was the most prominent signal. The originating end of the call would play the tone into the trunk line when the call ended, and trigger the remote end to end the call. After a short time, the originating end reduced the tone level and continued to send tone as long as it received on hook status from its local equipment.


Discovery and early use

Before the technical details were published, many users discovered unintentionally, and to their annoyance, that a 2600 Hz tone played into the caller's handset would cause a
long-distance call In telecommunications, a long-distance call (U.S.) or trunk call (also known as a toll call in the UK ) is a telephone call made to a location outside a defined local calling area. Long-distance calls are typically charged a higher billing rate ...
to disconnect. The 2600Hz tone might be present if the caller were whistling into the telephone microphone while waiting for the called party to answer. Upon detecting the tone from the caller's end, the receiving signaling unit sent an on hook status to the connected equipment, which disconnected the call from that point forward, as if the caller had hung up. Among the earliest to discover this effect was Joe Engressia, known as ''Joybubbles'', who accidentally discovered it at the age of seven by
whistling Whistling, without the use of an artificial whistle, is achieved by creating a small opening with one's lips, usually after applying moisture (licking one's lips or placing water upon them) and then blowing or sucking air through the space. Th ...
. He became fascinated with the phone network, and over the next decade had built up a considerable base of knowledge about the system and how to place calls using the control tones. He and other
phone phreak Phreaking is a slang term coined to describe the activity of a culture of people who study, experiment with, or explore telecommunication systems, such as equipment and systems connected to public telephone networks. The term ''phreak'' is a se ...
s, such as " Bill from New York" and "The Glitch", trained themselves to whistle 2600Hz to reset a trunk line. They also learned how to route telephone calls by flashing, that is using very short pulses of the on-hook signal, to send routing instructions. At one point in the 1960s, packages of the Cap'n Crunch breakfast cereal included a free gift: a small whistle that, by coincidence, generated a 2600Hz tone when one of the whistle's two holes was covered. The phreaker John Draper adopted his nickname "Captain Crunch" from this whistle. The "toll free" 800 service was launched in 1967 and gave the hackers easy numbers to call. The user would generally choose a number in the target area and then use it as above. Even if billing information were generated, it would be to a 1-800 number and thus free of charge. As before, the remote system would notice a call going to the ultimate non-free number, but could not match the other end.


Technology

It was technically possible to generate the tones with the technology available at the time the system was first deployed. A
piano A piano is a keyboard instrument that produces sound when its keys are depressed, activating an Action (music), action mechanism where hammers strike String (music), strings. Modern pianos have a row of 88 black and white keys, tuned to a c ...
or
electronic organ An electric organ, also known as electronic organ, is an electronic keyboard instrument which was derived from the pump organ, harmonium, pipe organ and theatre organ. Originally designed to imitate their sound, or orchestral sounds, it has si ...
had keys that were close enough in frequency to work. With tuning, they could even be made dead on frequency. For dialing the phone number, the user would press two keys at a time. An experienced pianist might have found the key combinations awkward to play. But a blank
player piano A player piano is a self-playing piano with a pneumatic or electromechanical mechanism that operates the piano action using perforated paper or metallic rolls. Modern versions use MIDI. The player piano gained popularity as mass-produced home ...
roll could have been punched to operate the required keys and dial a phone number. Another strategy would have been to purchase
doorbell A doorbell is a signaling device typically placed near a door to a building's entrance. When a visitor presses a button (control), button, the bell rings inside the building, alerting the occupant to the presence of the visitor. Although the ...
s, remove the plungers, and mount them on a frame that could be set over the piano keyboard. Twelve DPDT pushbuttons, labelled KP, ST and the 10 digits, would operate pairs of plungers to play the phone company tones, after the E7 piano key had been pressed and released. At the time, there were consumer devices for recording on wire or blank
phonograph record A phonograph record (also known as a gramophone record, especially in British English) or a vinyl record (for later varieties only) is an analog sound storage medium in the form of a flat disc with an inscribed, modulated spiral groove. The g ...
s, so the piano did not have to be near the phone. Consumer
tape recorder An audio tape recorder, also known as a tape deck, tape player or tape machine or simply a tape recorder, is a sound recording and reproduction device that records and plays back sounds usually using magnetic tape for storage. In its present ...
s came later and made the recording process easier. Small, battery powered, tape recorders allowed the tones to be played back almost anywhere. It was possible to construct an electronic blue box with 1940s
vacuum tube A vacuum tube, electron tube, thermionic valve (British usage), or tube (North America) is a device that controls electric current flow in a high vacuum between electrodes to which an electric voltage, potential difference has been applied. It ...
technology, but the device would have been relatively large and power hungry. Just as it did for radios, shrinking them from the size of toasters to the size of cigarette packages and allowing them to be powered by small batteries, transistor technology made a small, battery powered, electronic blue box practical. AT&T security captured its first blue box in about 1962, but it probably was not the first one built. A typical blue box had 13 pushbuttons. One button would be for the 2600Hz tone, pressed and released to disconnect the outgoing connection and then connect a digit receiver. There would be a KP button, to be pressed next, 10 buttons for telephone number digits, and the ST button to be pressed last. The blue box may have had 7 oscillators, 6 for the 2 out of 6 digit code and one for the 2600Hz tone, or 2 oscillators with switchable frequencies. The blue box was thought to be a sophisticated electronic device and sold on the black market for a typical $800–1,000 or as much as $3,500. Actually, designing and building one was within the capabilities of many electronics students and engineers with knowledge of the required tones, using published designs for electronic oscillators, amplifiers and switch matrixes, and assembled with readily available parts. Furthermore, it was possible to generate the required tones using consumer products or lab test equipment. The tones could be recorded on small, battery powered, cassette recorders for playback anywhere. In the early 1980s,
Radio Shack RadioShack (formerly written as Radio Shack) is an American electronics retailer that was established in 1921 as an amateur radio mail-order business. Its parent company was purchased by Tandy Corporation in 1962, which shifted its focus from ma ...
sold pairs of Intersil ICL8038 voltage-controlled oscillator chips which were ideal for the purpose. A common hack was to use a TI-30
pocket calculator An electronic calculator is typically a portable electronic device used to perform calculations, ranging from basic arithmetic to complex mathematics. The first solid-state electronic calculator was created in the early 1960s. Pocket-siz ...
as the chassis of the device, with the diodes for the switch matrix wired into the keypad. A miniature audio jack connected through the recharge port for the calculator's optional rechargeable battery would then be used to connect the speaker to play the tones into the handset. To reduce call setup time, telephone numbers were transmitted from machine to machine in a "speed dial" format, about 1.5 seconds for a 10-digit number, including KP and ST. To catch the cheaters, AT&T could have connected monitors to digit receivers that were not being used for operator dialed calls and logged calls dialed at manual speed. So, some hackers went to the extra trouble of building blue boxes that stored telephone numbers and played the tones with the same timing as the machines.


Subculture

The widespread ability to blue box, once limited to just a few isolated individuals exploring the telephone network, developed into a subculture. Famous phone phreaks such as "Captain Crunch", Mark Bernay, and Al Bernay used blue boxes to explore the various "hidden codes" that could not be dialled by a standard telephone. Some of the more famous pranksters were
Steve Wozniak Stephen Gary Wozniak (; born August 11, 1950), also known by his nickname Woz, is an American technology entrepreneur, electrical engineer, computer programmer, philanthropist, and inventor. In 1976, he co-founded Apple Inc., Apple Computer with ...
and
Steve Jobs Steven Paul Jobs (February 24, 1955 – October 5, 2011) was an American businessman, inventor, and investor best known for co-founding the technology company Apple Inc. Jobs was also the founder of NeXT and chairman and majority shareholder o ...
, founders of
Apple Computer Apple Inc. is an American multinational corporation and technology company headquartered in Cupertino, California, in Silicon Valley. It is best known for its consumer electronics, software, and services. Founded in 1976 as Apple Computer Co ...
. On one occasion, Wozniak dialed
Vatican City Vatican City, officially the Vatican City State (; ), is a Landlocked country, landlocked sovereign state and city-state; it is enclaved within Rome, the capital city of Italy and Bishop of Rome, seat of the Catholic Church. It became inde ...
and identified himself as
Henry Kissinger Henry Alfred Kissinger (May 27, 1923 – November 29, 2023) was an American diplomat and political scientist who served as the 56th United States secretary of state from 1973 to 1977 and the 7th National Security Advisor (United States), natio ...
(imitating Kissinger's German accent) and asked to speak to the Pope (who was sleeping at the time). Wozniak said in 1986: Jobs later told his biographer that if it had not been for Wozniak's blue boxes, "there wouldn't have been an Apple."


In the media

Blue boxing hit the mainstream media when an article by
Ron Rosenbaum Ronald Rosenbaum (born November 27, 1946) is an American literary journalist, literary critic, and novelist. Early life and education Rosenbaum was born into a Jewish family in New York City and grew up in Bay Shore, New York, on Long Island. ...
titled ''Secrets of the Little Blue Box'' was published in the October 1971 issue of ''
Esquire magazine ''Esquire'' is an American men's magazine. Currently published in the United States by Hearst, it also has more than 20 international editions. Founded in 1933, it flourished during the Great Depression and World War II under the guidance of ...
''. Suddenly, many more people wanted to get into the
phone phreaking Phreaking is a slang term coined to describe the activity of a culture of people who study, experiment with, or explore telecommunication systems, such as equipment and systems connected to public telephone networks. The term ''phreak'' is a sen ...
culture spawned by the blue box, and it furthered the fame of Captain Crunch. In June 1972, ''Ramparts'' magazine printed the wiring schematics necessary to create a mute box (a variant of the blue box). All sold issues were recalled or seized from newsstands by police and officials of
Pacific Bell The Pacific Bell Telephone Company (Pac Bell) is a telephone company that provides telephone service in California. The company is owned by AT&T through AT&T Teleholdings, and, though separate, is now marketed as “AT&T”. The company has ...
, causing financial loss to the magazine. The magazine ceased operations for good in 1975. The June 1975 issue of ''73'' magazine carried an article describing the rudiments of the long-distance signaling network, and how to construct and operate red and blue boxes. This article included a blue box schematic using the Intersil 8038 voltage controlled oscillator chip. Around the same time, do-it-yourself blue box
kits KITS (105.3 FM broadcasting, FM, "Live 105") is a commercial radio, commercial radio station in San Francisco, San Francisco, California. Owned by Audacy, Inc., it broadcasts an alternative rock radio format known as "Live 105". The studios ...
became available. In November 1988, the
CCITT The International Telecommunication Union Telecommunication Standardization Sector (ITU-T) is one of the three Sectors (branches) of the International Telecommunication Union (ITU). It is responsible for coordinating standards for telecommunicat ...
(now known as
ITU-T The International Telecommunication Union Telecommunication Standardization Sector (ITU-T) is one of the three Sectors (branches) of the International Telecommunication Union (ITU). It is responsible for coordinating Standardization, standards fo ...
) published recommendation Q.140 for the Signaling System No. 5, which caused a resurgence of blue boxing by a new generation of users. In the early 1990s, blue boxing became popular with the international
warez scene The Warez scene, often referred to as The Scene, is an underground network of piracy groups specialized in obtaining and illegally releasing digital media before their official release date. The Scene distributes all forms of digital media, incl ...
, especially in Europe. Software was made to enable blue boxing using a computer to generate and play the signaling tones. For the PC there were BlueBEEP, TLO, and others, and blue boxes were available for other platforms such as
Amiga Amiga is a family of personal computers produced by Commodore International, Commodore from 1985 until the company's bankruptcy in 1994, with production by others afterward. The original model is one of a number of mid-1980s computers with 16-b ...
.


Operation


Automating dialing

Local
plain old telephone service Plain old telephone service (POTS), or publicly offered telephone service, is basic Voice band, voice-grade telephone service. Historically, POTS has been delivered by Analog signal, analog signal transmission over copper loops, but the term also d ...
works by watching the voltage on the telephone lines between the telephone company's exchange office and the customer's telephone. When the phone is on-hook ("hung up") the approximately 48
volt The volt (symbol: V) is the unit of electric potential, Voltage#Galvani potential vs. electrochemical potential, electric potential difference (voltage), and electromotive force in the International System of Units, International System of Uni ...
electricity from the exchange flows to the phone and is looped back without passing through the handset. When the user picks up the handset, the current has to flow through the speaker and microphone in it, causing the voltage to drop to under 10V. This sudden drop in voltage signals the user has picked up the phone. Originally, all calls were routed manually by an operator who would look for small
light bulb Electric light is an artificial light source powered by electricity. Electric Light may also refer to: * Light fixture, a decorative enclosure for an electric light source * ''Electric Light'' (album), a 2018 album by James Bay * Electric Light ( ...
s that would illuminate when a subscriber picked up the phone to make a call. The operator would connect a handset to the line, ask the user who they were calling, and then connect a cable between two phone jacks to complete the call. If the user was placing a long-distance call, the local operator would first talk to an operator at the remote exchange using one of the trunk lines between the two locations. When the local operator heard the remote customer come on the line, they would connect their local customer to the same trunk line to complete the call. The calling process began to be automated from the earliest days of the telephone system. Increasingly sophisticated
electromechanical Electromechanics combine processes and procedures drawn from electrical engineering and mechanical engineering. Electromechanics focus on the interaction of electrical and mechanical systems as a whole and how the two systems interact with each ...
systems would use the changes in voltage to start the connection process. The
rotary dial A rotary dial is a component of a telephone or a telephone switchboard that implements a signaling technology in telecommunications known as pulse dialing. It is used when initiating a telephone call to transmit the destination telephone numb ...
was introduced around 1904 to operate these switches; the dial repeatedly rapidly connects and disconnects the line, a process known as
pulse dialing Pulse dialing is a signaling technology in telecommunications in which a direct current local loop circuit is interrupted according to a defined coding system for each signal transmitted, usually a digit. This lends the method the often used ...
. In common systems, these periodic changes in voltage caused a
stepper motor A stepper motor, also known as step motor or stepping motor,Clarence W. de Silva. Mechatronics: An Integrated Approach (2005). CRC Press. p. 675. "The terms ''stepper motor'', ''stepping motor'', and ''step motor'' are synonymous and are often u ...
to rotate one position for each pulse of a digit, with longer pauses to switch from one rotary switch to another. When enough digits had been decoded, typically seven in North America, connections between the rotors would select a single line, the customer being dialed. The idea of using changing voltages to complete the call worked well for the local exchange where the distance between the customer and exchange office might be on the order of a few kilometers. Over longer distances, the
capacitance Capacitance is the ability of an object to store electric charge. It is measured by the change in charge in response to a difference in electric potential, expressed as the ratio of those quantities. Commonly recognized are two closely related ...
of the lines filter out any rapid changes in voltage and dialing pulses do not reach the remote office in clean form, so that long-distance calls still required operator intervention. As telephone use grew, long-distance calling in particular, telephone companies were increasingly interested in automating this type of connection.


Long-distance direct dialing

To address this need, the Bell System adopted a second system on the circuits that connected the exchanges. When the user dialed a long-distance number, indicated in North America by dialing a "1" at the beginning of the number, the call was switched to a separate system known as a "
tandem Tandem, or in tandem, is an arrangement in which two or more animals, machines, or people are lined up one behind another, all facing in the same direction. ''Tandem'' can also be used more generally to refer to any group of persons or objects w ...
". The tandem would then buffer the remaining digits and decode the number to see which remote exchange was being dialed, generally using the
area code A telephone numbering plan is a type of numbering scheme used in telecommunication to assign telephone numbers to subscriber telephones or other telephony endpoints. Telephone numbers are the addresses of participants in a telephone network, rea ...
for this purpose. They would then look for a free trunk line between the two exchanges; if none were available the tandem would play the "fast busy" reorder signal to tell the user to try again later. The basic protocol for finding a free line worked by playing a 2600Hz tone into the line whenever it was not being used. The tandems at both ends of a given trunk line did this. When the tandem determined which remote exchange was being called it scanned the trunk lines between the two exchanges looking for the tone. When it heard the tone on one of the lines, it knew that line was free to use. They would then select that line and drop the 2600Hz tone from their end. The remote tandem would hear the tone stop, drop their tone, and then play a ''supervision flash'', making a "ka-cheep" sound, to indicate they had noticed the signal. The line was now free on both ends to connect a call. Pulse dialing still had the problem that sending the dialed number to the remote exchange would not work due to the capacitance of the network. The tandems solved this by buffering the phone number and then converting each digit into a series of two tones, the
multi-frequency signaling In telephony, multi-frequency signaling (MF) is a type of signaling that was introduced by the Bell System after World War II. It uses a combination of audible tones for address (telephone number) transport and supervision signaling on trunk li ...
system, or "MF". Once the local tandem had found a free line and connected to it, it then relayed the rest of the phone number over the line using the tone dialing method. The remote tandem then decoded the tones and turned them back into pulses on the local exchange. To indicate the start and end of a series of MF digits, special MF tones, KP and ST, were used. When the call was finished and one of the parties hung up the phone, their exchange would notice the change in voltage and begin playing the 2600Hz tone into the trunk line. The other end of the connection would respond to the tone by causing their local call to hang up as well, and then began playing the tone into their end as before, to mark the line as free at both ends.


Blue boxing

The blue box consisted of several of audio oscillators, a
telephone keypad A telephone keypad is a keypad installed on a push-button telephone or similar telecommunication device for dialing a telephone number. It was standardized when the dual-tone multi-frequency signaling (DTMF) system was developed in the Bell System ...
, an
audio amplifier An audio power amplifier (or power amp) electronic amplifier, amplifies low-power electronic audio signals, such as the signal from a radio receiver or an electric guitar pickup (music technology), pickup, to a level that is high enough for dr ...
and a speaker. To operate a blue box, the user placed a long-distance telephone call, often to a number that was in the target area. Usually, this initial call would be to a 1-800 number or some other non-supervising telephone number such as
directory assistance In telecommunications, directory assistance or directory inquiries is a phone service used to find out a specific telephone number and/or address of a residence, business, or government entity. Technology Directory assistance systems incorporate ...
. Using a toll-free number ensured that the phone being used for access would not be billed. When the call began to ring, the caller would hold the blue box speaker over the microphone in the handset and use the box to send the 2600Hz tone (or 2600+2400Hz on many international trunks followed by a 2400Hz tone). The called office interpreted this tone as the caller hanging up before the call completed, disconnected the call, and began playing 2600Hz to mark the line free. However, this did not disconnect the call at the caller's end, but instead would leave the caller on a live line that was connected via a long-distance trunk line to a target exchange. The caller would then stop playing the tone, which the exchange would interpret to mean the exchange's tandem was attempting to place another call. It responded by dropping its tone and then playing the flash to indicate it was ready to accept routing tones. Once the called end sent the supervision flash, the caller used the blue box to send a "Key Pulse" or "KP", the tone that starts a routing digit sequence, followed by either a telephone number or one of the numerous special codes that were used internally by the telephone company, then finished with a "Start" tone, "ST". At this point, the called end of the connection would route the call the way it was told, while the caller's local exchange would act as if the call was still ringing at the original number.


Countermeasures

Blue boxing remained rare until the early 1970s when the required systems began to drop in cost and the concept began to be more widely known. At the time, phreakers felt there was nothing Bell Telephone could do to stop blue boxing because it would require Bell to upgrade all their hardware. For the immediate term, Bell responded with a number of blue box detection and law enforcement countermeasures. Armed with records of all long-distance calls made, kept by both mechanical switching systems and newer
electronic switching system In telecommunications, an electronic switching system (ESS) is a telephone switch that uses solid-state electronics, such as digital electronics and computerized common control, to interconnect telephone circuits for the purpose of establishing te ...
s, including calls to
toll-free telephone number A toll-free telephone number or freephone number is a telephone number that is billed for all arriving calls. For the calling party, a call to a toll-free number is free of charge, unless air-charges apply for mobile telephone service. A toll-free ...
s which did not appear on customer bills, telephone security employees began examining those records looking for suspicious patterns of activity. For instance, at the time, calls to long-distance information, while answered, deliberately did not return the electrical "off hook" signal indicating that they had been answered. When an information call was diverted to another number that answered, the billing equipment would log that event. Billing computers processed the logs and generated lists of calls to information that had been answered with an off-hook tone. In the early days, the lists were probably intended to detect equipment malfunctions, but the follow-up investigation did lead to blue box users. After the toll free "800" service was inaugurated, the billing computers were also programmed to generate lists of lengthy calls to toll free numbers. While many of these calls were legitimate, telephone security employees would examine the lists and follow up irregularities. In this case, filters could be installed on those lines to block the blue box. Bell also would
wiretap Wiretapping, also known as wire tapping or telephone tapping, is the monitoring of telephone and Internet-based conversations by a third party, often by covert means. The wire tap received its name because, historically, the monitoring connecti ...
the affected lines. In one 1975 case, the Pacific Telephone Company targeted one defendant's line with the following equipment: * A CMC 2600, a device which registers on a counter the number of times a 2600Hz tone is detected on the line; * A tape recorder, activated automatically by the CMC 2600 to record two minutes of telephone audio after each burst of 2600Hz activity; and * A Hekemian 51A, which replicates the functions of the CMC 2600 and also produces a paper tape print-out of outgoing calls. Ordinary calls were recorded in black ink and destination numbers called via the blue box were recorded in red ink. These actions resulted in several highly publicized trials.


Decline

The ultimate solution to the blue box vulnerability was to do what the phreakers thought impossible and upgrade the entire network. This process occurred in stages, some of which were already well underway in the early 1970s. The T1 system was developed beginning in 1957 and began to be deployed around 1962. It digitized the voice signals so that they could be more efficiently carried in high-density connections between exchanges, carrying 24 lines on a single 4-wire connection. Depending on the network layout, the user might no longer be connected directly to a tandem, but instead to a local office that forwarded the signal over a T1 to a more distant exchange that did have the tandem. Simply due to the way the system worked, the supervisory signals had to be filtered out in order for the digitization of the analog signal to work. Recall that the 2600Hz tone was not dropped from the trunk until the line was connected all the way and would be mixed with other tones like the ringing or busy signal; when used over a T1 this tone mixed with other signals and caused a problem known as "quantization noise" that distorted the sound. These tones were thus filtered down on either side of the T1 connection. Thus it was difficult to blue box in such an environment, although successes are known. But blue boxing was eventually eliminated entirely for unrelated reasons. In the existing tandem-based network, completing a call required several stages communicating over the trunk line, even if the remote user never answered the call. As this process might take on the order of 10 to 15 seconds, the total wasted time across all of the trunk lines could be used to carry additional calls. To improve line usage, Bell began the development of the Number One Electronic Switching System (1ESS). This system performed all the calling and line supervision using a separate private line between the two offices. Using this system, when a long-distance call was placed the trunk line was not initially used. Instead, the local office sent a message containing the called number to the remote exchange using this separate channel. The remote office would then attempt to complete the call, and indicate this to the original office using the same private line. Only if the remote user answered would the systems attempt to find a free trunk line and connect, thereby reducing the use of the trunk lines to the absolute minimum. This change also meant the signaling system was available internally to the network on this separate line. There was no connection between the user lines and this signaling line, so there was no route by which the users could influence the dialing. The same rapid reduction in prices that made the blue box possible also led to the rapid reduction in cost of the ESS systems. First applied only to their busiest connections, by the 1980s, the latest
4ESS The No. 4 Electronic Switching System (4ESS) is a class 4 telephone electronic switching system that was the first digital electronic toll switch introduced by Western Electric for long-distance switching. It was introduced in Chicago in January ...
models and similar machines from other companies were deployed to almost all major exchanges, leaving only corners of the network still connected using tandems. Blue boxing worked if one connected to such an exchange, but could only be used end-to-end if the entire network between the two endpoints consisted only of tandems, which became increasingly rare and disappeared by the late 1980s. Analog long-distance transmission systems remained more cost effective for the long haul circuits until, at least, the 1970s. Even then, there was a huge installed base of analog circuits, and it made better economic sense to keep using them. It was not until competitor Sprint built its all digital, "quiet", network, where "you could actually hear a pin drop", that AT&T took a multi-billion dollar write-off and upgraded its long-distance network to digital technology. The phreaking community that had emerged during the blue box era evolved into other endeavors and there currently exists a commercially published hacking magazine, titled '' 2600'', a reference to the 2600Hz tone that was once central to so much of telephone hacking.


Frequencies and timings

Each multifrequency tone consists of two frequencies chosen from a set of six, shown in the table on the left. The
Touch Tone Dual-tone multi-frequency (DTMF) signaling is a telecommunication signaling system using the voice-frequency band over telephone lines between telephone equipment and other communications devices and switching centers. DTMF was first developed ...
encoding is shown by the table on the right:
The rightmost column is not present on consumer telephones.
Normally, the tone durations for passing numbers from machine to machine in a "speed dialing" format are on for 60ms, with 60ms of silence between digits. The 'KP' and 'KP2' tones are sent for 100ms. KP2 (ST2 in the R1 standard) was used for dialing internal Bell System telephone numbers. However, actual tone durations can vary slightly depending on location, switch type, and the machine status. For operators, technicians, and blue box phone phreakers, the tone durations would be set by how long the buttons were held down and, for silence, how long before manually pressing the next button. A blue box could have been constructed which would send the tones with machine to machine timing, with the number either stored in digital memory or a matrix of switches. In the switch matrix, there might be 10 rows for digits, each with 5 switches. Two switches would be moved to on, selecting the 2 tones. (KP and ST would be hard wired.) The 5 switches could be labelled 0, 1, 2, 4, and 7, with the user selecting pairs of switches adding to each digit, with special case 4 plus 7 for digit 0. Alternatively, the tones could be recorded on magnetic tape, which would be cut into pieces and spliced together, using a commercial splicer for accurate alignment. If the phreaker matched machine dialing and recorded at 7.5 ips (inches per second), the splices for tone and silence would be about 1/2-inch long., with KP 3/4-inch long. For more manageable splicing lengths, the phreaker could use a 15 ips tape recorder, which was less common, and double those lengths. For those without a 15 ips machine but having 2 tape recorders, the tones could be recorded an octave low at 7.5 ips, the pieces spliced together would be were double those lengths. The spliced tape would be re-recorded from a 7.5 ips machine to a 3.75 ips machine. The resulting recording could be played back at 7.5 ips. An interval of 2600Hz, to disconnect the trunk, followed by an interval of silence, to give enough time for a digit receiver to connect, would be added to precede KP. This set of MF tones was originally devised for
Bell System The Bell System was a system of telecommunication companies, led by the Bell Telephone Company and later by the AT&T Corporation, American Telephone and Telegraph Company (AT&T), that dominated the telephone services industry in North America fo ...
long-distance operators placing calls manually, as well as machine to machine dialing, and predates the DTMF ''Touch-Tone'' system used by subscribers. The leading 1 for customer dialed long-distance calls was not dialed. For operators, the line was muted during dialing, but, for customer telephones, it was only muted while a key was pressed. The Touch Tone frequencies were chosen to minimize the risk of customer talking while dialing, or background sounds, being registered as a digit or digits and resulting in a wrong number. Muting guarded against that happening during operator dialing, so the MF system did not have to be, and was not, so robust. The tones have a simple 200Hz spacing. For Touch Tone, harmonic relationships and intermodulation products were taken into account in the choice of tones.


Special codes

Some of the special codes a person could get onto are in the chart below. " NPA" is a telephone company term for 'area code'. Many of these appear to have been originally three-digit codes, dialed without the leading area code, and the format of destination numbers dialed to the international senders has changed at various points as the ability to call additional nations was added. * NPA+100 – Plant Test – Balance termination * NPA+101 – Plant Test – Toll Testing Board * NPA+102 – Plant Test – Milliwatt tone (1004Hz) * NPA+103 – Plant Test – Signaling test termination * NPA+104 – Plant Test – 2-way transmission and noise test * NPA+105 – Plant Test – Automatic Transmission Measuring System * NPA+106 – Plant Test – CCSA loop transmission test * NPA+107 – Plant Test – Par meter generator * NPA+108 – Plant Test – CCSA loop echo support maintenance * NPA+109 – Plant Test – Echo canceler test line * NPA+121 – Inward Operator * NPA+131 – Operator Directory assistance * NPA+141 – Rate and Route Information * 914+151 – Overseas incoming (White Plains, NY) * 212+151 – Overseas incoming (New York, NY) * NPA+161 – trouble reporting operator (defunct) * NPA+181 – Coin Refund Operator * 914+182 – International Sender (White Plains, NY) * 212+183 – International Sender (New York, NY) * 412+184 – International Sender (Pittsburgh, PA) * 407+185 – International Sender (Orlando, FL) * 415+186 – International Sender (Oakland, CA – in this era, 510 was TWX) * 303+187 – International Sender (Denver, CO) * 212+188 – International Sender (New York, NY) Not all NPAs had all functions. As some NPAs contained multiple cities, an additional routing code was sometimes placed after the area code. For instance, 519+044+121 may reach the Windsor inward operator and 519+034+121 the
London London is the Capital city, capital and List of urban areas in the United Kingdom, largest city of both England and the United Kingdom, with a population of in . London metropolitan area, Its wider metropolitan area is the largest in Wester ...
inward operator distant, but in the same area code.


In other countries

Another signaling system widely used on international circuits (except those terminating in North America) was
CCITT The International Telecommunication Union Telecommunication Standardization Sector (ITU-T) is one of the three Sectors (branches) of the International Telecommunication Union (ITU). It is responsible for coordinating standards for telecommunicat ...
Signaling System No. 4 (friendly named 'SS4'). Technical definitions are specified in formerly CCITT (now
ITU-T The International Telecommunication Union Telecommunication Standardization Sector (ITU-T) is one of the three Sectors (branches) of the International Telecommunication Union (ITU). It is responsible for coordinating Standardization, standards fo ...
) Recommendations Q.120 to Q.139.CCITT SS4 / ITU-T Q.120–139 https://www.itu.int/rec/dologin_pub.asp?lang=e&id=T-REC-Q.120-Q.139-198811-I!!PDF-E&type=items This was also an in-band system but, instead of using multifrequency signals for digits, it used four 35 ms pulses of tone, separated by 35 ms of silence, to represent digits in four-bit binary code, with 2400Hz as a "0" and 2040Hz as a "1". The supervisory signals used the same two frequencies, but each supervisory signal started with both tones together (for 150 ms) followed, without a gap, by a long (350 ms) or short (100 ms) period of a single tone of 2400Hz or 2040Hz. Phreaks in Europe built System 4 blue boxes that generated these signals. Because System 4 was used only on international circuits, the use of these blue boxes was more specialized. Typically, a phreak would gain access to international dialing at low or zero cost by some other means, make a dialed call to a country that was available via direct dialing, and then use the System 4 blue box to clear down the international connection and make a call to a destination that was available only via operator service. Thus, the System 4 blue box was used primarily as a way of setting up calls to hard-to-reach operator-only destinations. A typical System 4 blue box had a keypad (for sending four-bit digit signals) plus four buttons for the four supervisory signals (clear-forward, seize-terminal, seize-transit, and transfer-to-operator). After some experimentation, nimble-fingered phreaks found that all they needed was two buttons, one for each frequency. With practice, it was possible to manually generate all the signals with sufficient timing precision, including the digit signals. This made it possible to make the blue box quite small. A refinement added to some System 4 blue boxes was an anti-acknowledgment-echo guard tone. Because the connection between the telephone and the telephone network is two-wire, but the signaling on the international circuit operates on a four-wire basis (totally separate send and receive paths), signal-acknowledgment tones (single pulses of one of the two frequencies from the far end of the circuit after receipt of each digit) tended to be reflected at the four-wire/two-wire conversion point. Although these reflected signals were relatively faint, they were sometimes loud enough for the digit-receiving circuits at the far end to treat them as the first bit of the next digit, messing up the phreak's transmitted digits. What the improved blue box did was to continuously transmit a tone of some other frequency (e.g., 600Hz) as a guard tone whenever it was not sending a System 4 signal. This guard tone drowned out the echoed acknowledgment signals so that only the blue box-transmitted digits were heard by the digit-receiving circuits at the far end.


See also

*
Falsing In telecommunications, falsing is a signaling error condition when a signal decoder detects a valid input although the implied protocol function was not intended. This is also known as a false decode. Other forms are referred to as talk-off. Sig ...
* Operation Cybersnare – Story involving blue boxing from the United States


References

*


External links


The SARTS technical journal





Text files about blue boxing



Fun with Dick and Jane by Lewis Gum and Edward Oxford – an article that appeared in the 1978 Bell Telephone Magazine about telephone fraud and Phone Phreaks

A site dedicated to the history of phone phreaking, with extensive information on blue boxing.

A working, publicly accessible simulation of the old telephone network that allows legal blue boxing. It also has instructions for building a basic blue box.

November 1954, Bell System Technical Journal article titled "In-Band Single-Frequency Signaling" (A. Weaver and N. A. Newell)

November 1960, Bell System Technical Journal article titled "Signaling Systems for Control of Telephone Switching" (by C. Breen and C. A. Dahlbom)
*
A commercially available test set playing tones "speed dial"
{{Phreaking Boxes Phreaking boxes Steve Jobs