
A branch, banking center or financial center is a
retail
Retail is the sale of goods and services to consumers, in contrast to wholesaling, which is the sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturers, directly or through a wholes ...
location where a
bank
A bank is a financial institution that accepts Deposit account, deposits from the public and creates a demand deposit while simultaneously making loans. Lending activities can be directly performed by the bank or indirectly through capital m ...
,
credit union
A credit union is a member-owned nonprofit organization, nonprofit cooperative financial institution. They may offer financial services equivalent to those of commercial banks, such as share accounts (savings accounts), share draft accounts (che ...
, or other
financial institution
A financial institution, sometimes called a banking institution, is a business entity that provides service as an intermediary for different types of financial monetary transactions. Broadly speaking, there are three major types of financial ins ...
(including a
brokerage firm
A broker is a person or entity that arranges transactions between a Purchasing, buyer and a sales, seller. This may be done for a commission (remuneration), commission when the deal is executed. A broker who also acts as a seller or as a buyer b ...
) offers a wide array of
face-to-face and automated services to its customers.
History and description
During the 3rd century banks in Persia (now
Iran
Iran, officially the Islamic Republic of Iran (IRI) and also known as Persia, is a country in West Asia. It borders Iraq to the west, Turkey, Azerbaijan, and Armenia to the northwest, the Caspian Sea to the north, Turkmenistan to the nort ...
) and in other territories started to issue letters of credit known as Sakks, basically
checks in today’s language, that could be traded in cooperative houses or offices throughout the Persian territories. In the period from 1100-1300 banking started to expand across Europe and banks began opening ‘branches’ in remote, foreign locations to support international trade. In 1327,
Avignon
Avignon (, , ; or , ; ) is the Prefectures in France, prefecture of the Vaucluse department in the Provence-Alpes-Côte d'Azur region of southeastern France. Located on the left bank of the river Rhône, the Communes of France, commune had a ...
which is located in France had 43 branches of Italian banking houses alone.
The practice of opening satellite branches was popularized in the early 20th century by
Amadeo Giannini, then head of the
Bank of America
The Bank of America Corporation (Bank of America) (often abbreviated BofA or BoA) is an American multinational investment banking, investment bank and financial services holding company headquartered at the Bank of America Corporate Center in ...
. Historically, branches were housed in imposing buildings, often in a
neoclassical style of architecture. Today, branches may also take the form of smaller offices within a larger complex, such as a
shopping mall
A shopping mall (or simply mall) is a large indoor shopping center, usually Anchor tenant, anchored by department stores. The term ''mall'' originally meant pedestrian zone, a pedestrian promenade with shops along it, but in the late 1960s, i ...
.
Traditionally, the branch was the only place to access a financial institution's services. Services provided by a branch include cash withdrawals and deposits from a
demand account with a
bank teller,
financial advice
A financial adviser or financial advisor is a professional who provides financial services to clients based on their financial situation. In many countries, financial advisors must complete specific training and be registered with a regulatory ...
through a specialist,
safe deposit box rentals,
bureau de change,
insurance
Insurance is a means of protection from financial loss in which, in exchange for a fee, a party agrees to compensate another party in the event of a certain loss, damage, or injury. It is a form of risk management, primarily used to protect ...
sales (where it is allowed by law), etc. In the early 21st century, features such as
automated teller machine
An automated teller machine (ATM) is an electronic telecommunications device that enables customers of financial institutions to perform financial transactions, such as cash withdrawals, deposits, funds transfers, balance inquiries or account ...
s (ATM),
telephone
A telephone, colloquially referred to as a phone, is a telecommunications device that enables two or more users to conduct a conversation when they are too far apart to be easily heard directly. A telephone converts sound, typically and most ...
and
online banking, allowed customers to bank from remote locations and after business hours. This has caused financial institutions to reduce their branch business hours and merge smaller branches into larger ones. Conversely, they converted some into ''mini-branches''
with only ATMs for cash withdrawal and depositing; computer terminals for online banking and
cheque
A cheque (or check in American English) is a document that orders a bank, building society, or credit union, to pay a specific amount of money from a person's account to the person in whose name the cheque has been issued. The person writing ...
depositing machines. Some mini-branches may have one or no human staff with only telephone support.
Some financial institutions, in an attempt to show a friendlier image, offer a
boutique
A () is a retail shop that deals in high end fashionable clothing or accessories. The word is French for "shop", which derives ultimately from the Ancient Greek
Ancient Greek (, ; ) includes the forms of the Greek language used in anc ...
or
coffeehouse-like environment in their branches, with sit-down counters, refreshments, interactive displays, music and play areas for children. Some branches also have
drive-through
A drive-through or drive-thru (a sensational spelling of the word through), is a type of take-out service provided by a business that allows customers to purchase products (or use the service provided by the business) without leaving their c ...
teller windows or ATMs. Other financial institutions reduce their costs and position their offerings by having no branches and are sometimes known as
virtuals or
direct bank
A direct bank (sometimes called a branch-less bank or virtual bank) is a bank that offers its services only via the Internet, mobile app, email, and other electronic means, often including telephone, online chat, and mobile check deposit. A direct ...
s.
Legal restrictions in the United States
Historically, branch banking in the United States—especially interstate branch banking—was viewed unfavorably by regulatory authorities. This regulatory hostility was codified with the enactment of the
McFadden Act of 1927, which specifically prohibited interstate banking. Over the next few decades, some banks attempted to circumvent McFadden's provisions by establishing bank holding companies that operated so-called independent banks in multiple states. To address this, The
Bank Holding Company Act of 1956 prohibited bank holding companies headquartered in one state from having branches in any other state.
Most interstate banking prohibitions were repealed by the
Riegle-Neal Interstate Banking and Branching Efficiency Act of 1994. Research has also found that anticompetitive state provisions restricted out-of-state growth when those provisions were more restrictive than the provisions set by the Interstate Banking and Branching Efficiency Act or by neighboring states. Some states have also had restrictive bank branch laws; for example, Illinois outlawed branches (other than the main office) until 1967, and did not allow an unlimited number until 1993. Texas has historically heavily restricted the operations of banks. Although Dallas-area
Docutel was an early ATM manufacturer, the state's banks did not purchase them until
Texas Attorney General Crawford Martin ruled in August 1971 that ATMs did not violate the Texas Constitution's prohibition on bank branches.
In 1980 Article XVI, Section 16, of the constitution was amended to permit banks to have unmanned ATMs in the county of their domicile. The prohibition on bank branches existed until 1986.
Types of branches
Instore
These are typically branches located in a retail space such as a
grocery,
shopping mall
A shopping mall (or simply mall) is a large indoor shopping center, usually Anchor tenant, anchored by department stores. The term ''mall'' originally meant pedestrian zone, a pedestrian promenade with shops along it, but in the late 1960s, i ...
s or
discount store. They may be full-service branches or limited service branches. They generally do not include drive-through teller windows or safe deposit boxes. These branches may have limited staff and typically include technology as a means to deliver banking services such as
automated teller machines
Automation describes a wide range of technologies that reduce human intervention in processes, mainly by predetermining decision criteria, subprocess relationships, and related actions, as well as embodying those predeterminations in machine ...
,
videoconferencing
Videotelephony (also known as videoconferencing or video calling) is the use of audio signal, audio and video for simultaneous two-way communication. Today, videotelephony is widespread. There are many terms to refer to videotelephony. ''Vide ...
, and
video banking systems.
Foreign bank branch
A type of foreign bank that is obligated to follow the regulations of both the home and host countries, operating in the country.
regulated by the Office of the Superintendent of Financial Institutions.
References
{{Authority control
Branch (banking)
A branch, banking center or financial center is a retail location where a bank, credit union, or other financial institution (including a broker, brokerage firm) offers a wide array of Real life, face-to-face and automated services to its cust ...