Automated flight attending involves the use of
automation
Automation describes a wide range of technologies that reduce human intervention in processes, mainly by predetermining decision criteria, subprocess relationships, and related actions, as well as embodying those predeterminations in machine ...
to replace some of the tasks, that are currently done by
flight attendant
A flight attendant is a member of the aircrew whose primary responsibility is ensure the safety of passengers in the cabin of an aircraft across all stages of flight. Their secondary duty is to see to the comfort of passengers. Flight attenda ...
s.
Examples
Food delivery
In 1965, Martin Limanoff created one of the earliest automated food delivery systems, consisting of a square box that was designed to travel up and down the aisle along a monorail track on the cabin floor. However, it is not known if this was ever used on commercial flights. In 2015, Sell GMBH, a German division of aeroplane equipment company
Zodiac Aerospace, filed a patent for a food delivery mechanism that would distribute food using automated conveyor belts, allowing passengers to access their food on demand by pressing buttons on the
in-flight entertainment
In-flight entertainment (IFE) refers to entertainment and other value-added services available to aircraft passengers during a flight. Frequently managed by content service providers, the types of in-flight entertainment and their content vary s ...
system, causing the food distributor to rise out of the floor.
Food order
Many
In-flight entertainment
In-flight entertainment (IFE) refers to entertainment and other value-added services available to aircraft passengers during a flight. Frequently managed by content service providers, the types of in-flight entertainment and their content vary s ...
systems, such as
Virgin America
Virgin America Inc. was a low-cost airline headquartered in the San Francisco Bay Area city of Burlingame, California. It primarily focused on operating low-fare, higher-quality service between cities on the West Coast of the United States a ...
's 'Red' playbook and
Panasonic Avionics' eX2, allow passengers to order food or drink using the IFE touchscreens. A passenger selects one of the meal options available for purchase, swipes their credit card through the in-seat ordering system, and then a flight attendant brings the meal to their seat.
Drink dispensing
Introduced in 2012, The
SkyTender is a robot bartender which can dispense more than 30 different drinks, including soft drinks, coffee, wine, and cocktails, at the touch of a button or two. The SkyTender took its first flight on the German airline,
WDL Aviation, going from
Cologne
Cologne ( ; ; ) is the largest city of the States of Germany, German state of North Rhine-Westphalia and the List of cities in Germany by population, fourth-most populous city of Germany with nearly 1.1 million inhabitants in the city pr ...
to
Palma, Majorca.
In popular culture
Premiered on May 2, 2015, comedy show
Saturday Night Live
''Saturday Night Live'' (''SNL'') is an American Late night television in the United States, late-night live television, live sketch comedy variety show created by Lorne Michaels and developed by Michaels and Dick Ebersol that airs on NBC. The ...
featured fictional automated flight attendants on the airline company
Virgin America
Virgin America Inc. was a low-cost airline headquartered in the San Francisco Bay Area city of Burlingame, California. It primarily focused on operating low-fare, higher-quality service between cities on the West Coast of the United States a ...
.
See also
*
Autonomous aircraft
An autonomous aircraft is an aircraft which flies under the control of on-board autonomous robotic systems and needs no intervention from a human pilot or remote control. Most contemporary autonomous aircraft are unmanned aerial vehicles (drones ...
*
Autopilot
An autopilot is a system used to control the path of a vehicle without requiring constant manual control by a human operator. Autopilots do not replace human operators. Instead, the autopilot assists the operator's control of the vehicle, allow ...
*
Delivery drone
A delivery drone is an unmanned aerial vehicle (UAV) designed to transport items such as packages, medicines, foods, postal mails, and other light goods. Large corporations like Amazon, DHL, and FedEx have started to use drone delivery services ...
*
Unmanned aerial vehicle
An unmanned aerial vehicle (UAV) or unmanned aircraft system (UAS), commonly known as a drone, is an aircraft with no human pilot, crew, or passengers onboard, but rather is controlled remotely or is autonomous.De Gruyter Handbook of Dron ...
References
{{Aircraft components
In-flight passenger facilities
Travel technology
Aircraft cabin components