The Adjudicator’s Office is a UK

non-departmental public body In the United Kingdom, non-departmental public body (NDPB) is a classification applied by the Cabinet Office, Treasury, the Scottish Government, and the Northern Ireland Executive to public sector organisations that have a role in the process o ...

which was set up in 1993, initially to look into complaints about the

Inland Revenue The Inland Revenue was, until April 2005, a department of the British Government responsible for the collection of direct taxation, including income tax, national insurance contributions, capital gains tax, inheritance tax, corporation ta ...

(including the

Valuation Office Agency The Valuation Office Agency is a government body in Great Britain. It is an executive agency of His Majesty's Revenue and Customs. The agency values properties for the purpose of Council Tax and for non-domestic rates in England and Wales ...

HM Customs and Excise HM Customs and Excise (properly known as Her Majesty's Customs and Excise at the time of its dissolution) was a department of the British Government formed in 1909 by the merger of HM Customs and HM Excise; its primary responsibility was the ...

and the Contributions Agency joined in 1995. From 2003 the office also took on complaints about The Insolvency Service. In April 2005, the role continued in relation to

HM Revenue and Customs His Majesty's Revenue and Customs (commonly HM Revenue and Customs, or HMRC, and formerly Her Majesty's Revenue and Customs) is a department of the UK government responsible for the collection of taxes, the payment of some forms of stat ...

(HMRC), which was formed by the merger of the Inland Revenue and HM Customs and Excise. In March 2015, the Adjudicator was asked to become the independent reviewer for complaints about

HM Treasury His Majesty's Treasury (HM Treasury or HMT), and informally referred to as the Treasury, is the Government of the United Kingdom’s economic and finance ministry. The Treasury is responsible for public spending, financial services policy, Tax ...

, Pension Wise. There were no complaints from Pension Wise during its first year. Following the move of Pension Wise to the

Department for Work and Pensions The Department for Work and Pensions (DWP) is a Departments of the Government of the United Kingdom, ministerial department of the Government of the United Kingdom. It is responsible for welfare spending, welfare, pensions and child maintenance ...

(DWP), from 1 April 2016, Pension Wise complaints have been considered by DWP. The Insolvency Service took its investigation of complaints in house in early 2016–17. In relation to the

Home Office The Home Office (HO), also known (especially in official papers and when referred to in Parliament) as the Home Department, is the United Kingdom's interior ministry. It is responsible for public safety and policing, border security, immigr ...

, the adjudicator will review a

Windrush Windrush may refer to: Places in England * Windrush Square, precinct in south London * River Windrush, a river in Gloucestershire * Windrush, Gloucestershire, a village in Gloucestershire ** RAF Windrush, a Royal Air Force station in World War II ...

Compensation Scheme decision or the conduct of a compensation claim on request. The Adjudicator is an independent appointment agreed by the organisations for which she adjudicates.

List of adjudicators

Barbara Mills Dame Barbara Jean Lyon Mills DBE, QC (''née'' Warnock; 10 August 1940 – 28 May 2011) was a British barrister. She held various senior public appointments including Director of Public Prosecutions, and was widely seen as a pioneer for women ...

until 1999 - 2009. ** ''She was appointed Adjudicator for the Inland Revenue and Customs and Excise, in April 1999. The bodies merged in 2005.'' * Judy Clements OBE 2009 - 2016 * Helen Megarry April 2016 – 2023.Adjudicator’s Office
The Adjudicator’s Office 2016 Annual Report is published today
published 12 July 2016, accessed 25 September 2016 * Mike McMahon October 2023 –

Further Information

*Website: http://www.adjudicatorsoffice.gov.uk

References

{{reflist Non-departmental public bodies of the United Kingdom government