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Ad tracking, also known as post-testing or ad effectiveness tracking, is in-market research that monitors a brand’s performance including
brand A brand is a name, term, design, symbol or any other feature that distinguishes one seller's goods or service from those of other sellers. Brands are used in business, marketing, and advertising for recognition and, importantly, to create and ...
and
advertising Advertising is the practice and techniques employed to bring attention to a Product (business), product or Service (economics), service. Advertising aims to present a product or service in terms of utility, advantages, and qualities of int ...
awareness, product trial and usage, and attitudes about the brand versus their competition. Depending on the speed of the purchase cycle in the category, tracking can be done continuously (a few interviews every week) or it can be “pulsed,” with interviews conducted in widely spaced waves (for example, every three or six months). Interviews can either be conducted with separate, matched samples of consumers, or with a single ( longitudinal) panel that is interviewed over time. Since the researcher has information on when the ads launched, the length of each advertising flight, the money spent, and when the interviews were conducted, the results of ad tracking can provide information on the effects of advertising.


Purpose

The purpose of ad tracking is generally to provide a measure of the combined effect of the media weight or spending level, the effectiveness of the media buy or targeting, and the quality of the advertising executions or creative. Advertisers use the results of ad tracking to estimate the
return on investment Return on investment (ROI) or return on costs (ROC) is the ratio between net income (over a period) and investment (costs resulting from an investment of some resources at a point in time). A high ROI means the investment's gains compare favorab ...
(ROI) of advertising, and to refine advertising plans. Sometimes, tracking data are used to provide inputs to Marketing Mix Models which marketing science statisticians build to estimate the role of advertising, as compared to
pricing Pricing is the Business process, process whereby a business sets and displays the price at which it will sell its products and services and may be part of the business's marketing plan. In setting prices, the business will take into account the ...
, distribution and other marketplace variables on sales of the brand.


Methodology

Today, most ad tracking studies are conducted via the
Internet The Internet (or internet) is the Global network, global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a internetworking, network of networks ...
. Some ad tracking studies are conducted continuously and others are conducted at specific points in time (typically before the advertising appears in market, and then again after the advertising has been running for some period of time). The two approaches use different types of analyses, although both start by measuring advertising awareness. Typically, the respondent is either shown a brief portion of a commercial or a few memorable still images from the TV ad. Other media typically are cued using either branded or de-branded visual of the ad. Then, respondents answer three significant questions. # Do you recognize this ad? (recognition measure) # Please type in the sponsor of this ad. ( unaided awareness measure) # Please choose from the following list, the sponsor of this ad. ( aided awareness measure) The continuous tracking design analyzes advertising awareness over time, in relation to ad spending; separately, this design tracks brand awareness, and then develops indices of effectiveness based on the strength of the correlations between ad spending and brand awareness. A popular alternate approach to the continuous tracking design is a longitudinal design, in which the same people are interviewed at two points in time. Changes in brand measures (for example, brand purchasing and future purchase intentions) exhibited among those who have seen the advertising are compared to the changes in brand measures that occurred among those unaware of advertising. By means of this method, the researchers can isolate those marketplace changes that were produced by advertising versus those that would have occurred without advertising.


Internet tracking

There are several tools to track online ads:
banner ad A web banner or banner ad is a Online Advertising, form of advertising on the World Wide Web delivered by an ad server. This form of online advertising entails embedding an advertisement into a web page. It is intended to attract web traffic, tra ...
s, ppc ads,
pop-up ad Pop-up ads or pop-ups are forms of online advertising on the World Wide Web. A pop-up is a graphical user interface (GUI) display area, usually a small window, that suddenly appears ("pops up") in the foreground of the visual interface. The pop- ...
s, and other types. Many online advertising companies such as
Google Google LLC (, ) is an American multinational corporation and technology company focusing on online advertising, search engine technology, cloud computing, computer software, quantum computing, e-commerce, consumer electronics, and artificial ...
offer their own ad
tracking Tracking may refer to: Science and technology Computing * Tracking, in computer graphics, in match moving (insertion of graphics into footage) * Tracking, composing music with music tracker software * Eye tracking, measuring the position of ...
service (
Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic and also mobile app traffic and events, currently as a platform inside the Google Marketing Platform brand. Google launched the service in N ...
) in order to effectively use their service to generate a positive ROI. Third-party ad tracking services are commonly used by affiliate marketers. Affiliate marketers are frequently unable to have access to the order page and therefore are unable to use a 3rd-party tool. Many companies have created tools to effectively track their commissions in order to optimize their profit potential. The information provided will show the marketer which advertising methods are generating income and which are not, and allows him to effectively allocate his budget. Last-click attribution means the belief that the last ad a person saw actually generated the sale, which is often not the case. However, if a person saw an ad on one website before switching to another and then made a purchase, there is a chance the data cannot be shared after the person changed sites, meaning only last-click attribution is available.


Measures

Here is a list of some data a post-test might provide: * Top of mind awareness *Unaided brand awareness *Aided brand awareness *Brand fit *Brand image ratings *Brand trial *Engagement/ involvement *Repeat purchase *Frequency of use *Price perceptions *Unaided advertising awareness *Aided advertising awareness *Unaided advertising message recall *Aided advertising message recall *Aided commercial recall *Ad wear out *Promotion awareness and usage *Purchase intention * Market segment characteristics * Media habits * Lifestyle/ Psychographics *
Demographics Demography () is the statistical study of human populations: their size, composition (e.g., ethnic group, age), and how they change through the interplay of fertility (births), mortality (deaths), and migration. Demographic analysis examin ...


See also

*
Advertising Advertising is the practice and techniques employed to bring attention to a Product (business), product or Service (economics), service. Advertising aims to present a product or service in terms of utility, advantages, and qualities of int ...
* Advertising management *
Advertising Research Advertising research is a systematic process of marketing research conducted to improve the efficiency of advertising. Advertising research is a detailed study conducted to know how customers respond to a particular ad or advertising campaign. Hi ...
*
Brand management In marketing, brand management refers to the process of controlling how a brand is perceived in the market (economics), market. Tangible elements of brand management include the look, price, and packaging of the product itself; intangible element ...
* Frequency (marketing) *
Integrated marketing communications Marketing communications (MC, marcom(s), marcomm(s) or just simply communications) refers to the use of different marketing channels and tools in combination.Tomse, & Snoj, 2014 Marketing communication channels focus on how businesses communicate ...
*
Marketing research Marketing research is the systematic gathering, recording, and analysis of qualitative data, qualitative and quantitative data, quantitative data about issues relating to marketing products and services. The goal is to identify and assess how chan ...
*
Web analytics Web analytics is the measurement, data collection, collection, analysis, and reporting of web Data (computing), data to understand and optimize web usage. Web analytics is not just a process for measuring web traffic but can be used as a tool for ...
* Advertising Checking Bureau *
Brand A brand is a name, term, design, symbol or any other feature that distinguishes one seller's goods or service from those of other sellers. Brands are used in business, marketing, and advertising for recognition and, importantly, to create and ...
ing *
Communicus Communicus is an international advertising research firm that has contributed significantly to the field of advertising, and to the body of learning about advertising. Through its use of the longitudinal design for advertising research, the compan ...
* Brand Image * Brand Linkage * Global Advertising *
Marketing Marketing is the act of acquiring, satisfying and retaining customers. It is one of the primary components of Business administration, business management and commerce. Marketing is usually conducted by the seller, typically a retailer or ma ...
*
Marketing communications Marketing communications (MC, marcom(s), marcomm(s) or just simply communications) refers to the use of different marketing channels and tools in combination.Tomse, & Snoj, 2014 Marketing communication channels focus on how businesses communicate ...
*
Mass media Mass media include the diverse arrays of media that reach a large audience via mass communication. Broadcast media transmit information electronically via media such as films, radio, recorded music, or television. Digital media comprises b ...
*
Media planning Media planning entails sourcing and selecting optimal media platforms for a client's brand or product to use. The goal of media planning is to determine the best combination of media to achieve the clients objectives. In the process of planning, th ...
*
Marketing research Marketing research is the systematic gathering, recording, and analysis of qualitative data, qualitative and quantitative data, quantitative data about issues relating to marketing products and services. The goal is to identify and assess how chan ...
*
Motivation Motivation is an mental state, internal state that propels individuals to engage in goal-directed behavior. It is often understood as a force that explains why people or animals initiate, continue, or terminate a certain behavior at a particul ...
* New media * Positioning (marketing) * Promotion *
Promotional mix In marketing, the promotional mix describes a blend of promotional variables chosen by marketers to help a firm reach its goals.Contemporary Marketing 2011 (textbook), Louis Boone, David Kurtz, Cengage Learning, Jan 1, 2010Elements of the promotio ...
*
Reach (advertising) In advertising and media analysis, reach (or cumulative audience, cumulative reach, net audience, net reach, net unduplicated audience, or unduplicated audience) refers to the total number of different people or households exposed, at least once, ...


Further reading

* Zeff, Robbin (1999). ''Advertising on the Internet, 2nd Edition.'' John Wiley & Sons * Linktrack (2008)
"Ad Tracker: Definition and Use"
* Kaushik, Avinash (2009). ''Web Analytics 2.0: The Art of Online Accountability and Science of Customer Centricity'' Sybex. * Ravi Pathak & Siegfried Stepke (2014)
"Webinar: Understanding the Impact of TV Advertisement on Website Traffic"


References

* Young, Charles E., ''The Advertising Research Handbook'', Ideas in Flight, Seattle, WA, April 2005, {{ISBN, 0-9765574-0-1 * Rydholm, Joseph (2000)
"Campaigning for the outdoors"
Quirk's Marketing Research Review. Retrieved on 2008-12-1 Advertising Market research Promotion and marketing communications