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Situational Judgement Test
A situational judgement test (SJT), or situational stress test (SStT) or inventory (SSI) is a type of psychological test which presents the test-taker with realistic, hypothetical scenarios and ask them to identify the most appropriate response or to rank the responses in the order they feel is most effective. SJTs can be presented to test-takers through a variety of modalities, such as booklets, films, or audio recordings. SJTs represent a distinct psychometric approach from the common knowledge-based multiple choice item. They are often used in industrial-organizational psychology applications such as personnel selection. Situational judgement tests tend to determine behavioral tendencies, assessing how an individual will behave in a certain situation, and knowledge instruction, which evaluates the effectiveness of possible responses. Situational judgement tests could also reinforce the status quo with an organization. Unlike most psychological tests SJTs are not acquired ' off- ...
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Psychological Test
Psychological testing is the administration of psychological tests. Psychological tests are administered by trained evaluators. A person's responses are evaluated according to carefully prescribed guidelines. Scores are thought to reflect individual or group differences in the construct the test purports to measure. The science behind psychological testing is psychometrics. Psychological tests According to Anastasi and Urbina, psychological tests involve observations made on a "carefully chosen ''sample'' mphasis authorsof an individual's behavior." A psychological test is often designed to measure unobserved constructs, also known as latent variables. Psychological tests can include a series of tasks or problems that the respondent has to solve. Psychological tests can include questionnaires and interviews, which are also designed to measure unobserved constructs. Questionnaire- and interview-based scales typically differ from psychoeducational tests, which ask for a responde ...
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Blackwell Publishers LTD
Blackwell may refer to: Places ;Canada * Blackwell, Ontario ;United Kingdom * Blackwell, County Durham, England * Blackwell, Carlisle, Cumbria, England * Blackwell (historic house), South Lakeland, Cumbria, England * Blackwell, Bolsover, Alfreton, Derbyshire, England * Blackwell, Somerset, a location * Blackwell, Warwickshire, a location * Blackwell, West Sussex, a location * Blackwell, Worcestershire, England * Blackwell in the Peak, Derbyshire, England ;United States * Blackwell, Oklahoma ** the Blackwell meteorite of 1906 which fell in Oklahoma (see Meteorite falls) * Blackwell, Texas * Blackwell, Virginia * Blackwell, Missouri * Blackwell House, New York * Blackwell, Wisconsin, a town * Blackwell (community), Wisconsin, an unincorporated community * Blackwell Junction, Wisconsin, an unincorporated community * Blackwell Lake, a lake in Minnesota * Blackwell's Island, New York (till 1921; from 1921 to 1973 known as Welfare Island; now known as Roosevelt Island) Ot ...
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Psychological Testing
Psychological testing is the administration of psychological tests. Psychological tests are administered by trained evaluators. A person's responses are evaluated according to carefully prescribed guidelines. Scores are thought to reflect individual or group differences in the construct the test purports to measure. The science behind psychological testing is psychometrics. Psychological tests According to Anastasi and Urbina, psychological tests involve observations made on a "carefully chosen ''sample'' mphasis authorsof an individual's behavior." A psychological test is often designed to measure unobserved constructs, also known as latent variables. Psychological tests can include a series of tasks or problems that the respondent has to solve. Psychological tests can include questionnaires and interviews, which are also designed to measure unobserved constructs. Questionnaire- and interview-based scales typically differ from psychoeducational tests, which ask for a respond ...
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Projective Test
In psychology, a projective test is a personality test designed to let a person respond to ambiguous stimuli, presumably revealing hidden emotions and internal conflicts projected by the person into the test. This is sometimes contrasted with a so-called "objective test" / "self-report test", which adopt a "structured" approach as responses are analyzed according to a presumed universal standard (for example, a multiple choice exam), and are limited to the content of the test. The responses to projective tests are content analyzed for meaning rather than being based on presuppositions about meaning, as is the case with objective tests. Projective tests have their origins in psychoanalysis, which argues that humans have conscious and unconscious attitudes and motivations that are beyond or hidden from conscious awareness. Theory The general theoretical position behind projective tests is that whenever a specific question is asked, the response will be consciously formulated and ...
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Employment Testing
Employment testing is the practice of administering written, oral, or other tests as a means of determining the suitability or desirability of a job applicant. The premise is that if scores on a test correlate with job performance, then it is economically useful for the employer to select employees based on scores from that test. Legal context (United States) The United States Supreme Court has decided several cases clarifying the place of employment testing in the context of discrimination law. In particular, these cases have addressed the discriminatory use of tests when promoting employees by requiring tests beyond the education required for the job. A central finding in Griggs v. Duke Power Co. was that the employer must demonstrate (or be prepared to demonstrate) that its selection process is related to the job being filled. Test types used Different types of assessments may be used for employment testing, including personality tests, intelligence tests, work samples, ...
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Objective Test
Objective tests are measures in which responses maximize objectivity, in the sense that response options are structured such that examinees have only a limited set of options (e.g. Likert scale, true or false). Structuring a measure in this way is intended to minimize subjectivity or bias on the part of the individual administering the measure so that administering and interpreting the results does not rely on the judgment of the examiner. Although the term ‘objective test’ encompasses a wide range of tests with which most people are somewhat familiar (i.e. Wechsler Adult Intelligence Scale, Minnesota Multiphasic Personality Inventory, Graduate Record Examination, and the Standardized Achievement Test), it is a term that arose out of the field of personality assessment, as a response and contrast to the growing popularity of tests known as ''projective tests''. These ‘projective tests’ require examinees to generate unstructured responses to ambiguous tasks or activities, t ...
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Police
The police are a constituted body of persons empowered by a state, with the aim to enforce the law, to ensure the safety, health and possessions of citizens, and to prevent crime and civil disorder. Their lawful powers include arrest and the use of force legitimized by the state via the monopoly on violence. The term is most commonly associated with the police forces of a sovereign state that are authorized to exercise the police power of that state within a defined legal or territorial area of responsibility. Police forces are often defined as being separate from the military and other organizations involved in the defense of the state against foreign aggressors; however, gendarmerie are military units charged with civil policing. Police forces are usually public sector services, funded through taxes. Law enforcement is only part of policing activity. Policing has included an array of activities in different situations, but the predominant ones are concerned with the pres ...
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Call Centers
A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or information enquiries from consumers. Outbound call centres are usually operated for sales purposes such as telemarketing, for solicitation of charitable or political donations, debt collection, market research, emergency notifications, and urgent/critical needs blood banks. A contact centre is a further extension to call centres telephony based capabilities, administers centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and email. A call center was previously seen to be an open workspace for call center agents, with workstations that include a computer an ...
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Nursing
Nursing is a profession within the health care sector focused on the care of individuals, families, and communities so they may attain, maintain, or recover optimal health and quality of life. Nurses may be differentiated from other health care providers by their approach to patient care, training, and scope of practice. Nurses practice in many specialties with differing levels of prescription authority. Nurses comprise the largest component of most healthcare environments; but there is evidence of international shortages of qualified nurses. Many nurses provide care within the ordering scope of physicians, and this traditional role has shaped the public image of nurses as care providers. Nurse practitioners are nurses with a graduate degree in advanced practice nursing. They are however permitted by most jurisdictions to practice independently in a variety of settings. Since the postwar period, nurse education has undergone a process of diversification towards advanced a ...
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Customer Service
Customer service is the assistance and advice provided by a company to those people who buy or use its products or services. Each industry requires different levels of customer service, but in the end, the idea of a well-performed service is that of increasing revenues. The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. Customer service does not only focus on the external aspect of the organization, but also the internal relations that facilitate the business activity. For ...
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Firefighters
A firefighter is a first responder and rescuer extensively trained in firefighting, primarily to extinguish hazardous fires that threaten life, property, and the environment as well as to rescue people and in some cases or jurisdictions also animals from dangerous situations. Male firefighters are sometimes referred to as firemen (and, less commonly, a female firefighter as firewoman). The fire service, also known in some countries as the fire brigade or fire department, is one of the three main emergency services. From urban areas to aboard ships, firefighters have become ubiquitous around the world. The skills required for safe operations are regularly practised during training evaluations throughout a firefighter's career. Initial firefighting skills are normally taught through local, regional or state-approved fire academies or training courses. Depending on the requirements of a department, additional skills and certifications such as technical rescue and pre-hospita ...
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Management
Management (or managing) is the administration of an organization, whether it is a business, a nonprofit organization, or a Government agency, government body. It is the art and science of managing resources of the business. Management includes the activities of setting the strategic management, strategy of an organization and coordinating the efforts of its employees (or of volunteers) to accomplish its goal, objectives through the application of available Resource (economics), resources, such as financial, natural resources, natural, technological, and human resources. "Run the business" and "Change the business" are two concepts that are used in management to differentiate between the continued delivery of goods or services and adapting of goods or services to meet the changing needs of customers - see trend (other), trend. The term "management" may also refer to those people who manage an organization—managers. Some people study management at colleges or univer ...
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