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Direct Inbound Dialing
Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a telecommunication service offered by telephone companies to subscribers who operate a private branch exchange (PBX) system. The feature provides service for multiple telephone numbers over one or more analog or digital physical circuits to the PBX, and transmits the dialed telephone number to the PBX so that a PBX extension is directly accessible for an outside caller, possibly by-passing an auto-attendant. Plain old telephone service For direct inward dialing service, the telephone company provides one or more trunk lines to the customer for connection to the customer's PBX, and allocates a range of telephone numbers to the customer. Calls to such numbers are forwarded to the customer's PBX via the trunks. As calls are presented to the PBX, the dialed telephone number is signaled to the PBX with Dialed Number Identification Service (DNIS) using a prearranged, usually partial format, e.g., ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Telecommunication
Telecommunication is the transmission of information by various types of technologies over wire, radio, optical, or other electromagnetic systems. It has its origin in the desire of humans for communication over a distance greater than that feasible with the human voice, but with a similar scale of expediency; thus, slow systems (such as postal mail) are excluded from the field. The transmission media in telecommunication have evolved through numerous stages of technology, from beacons and other visual signals (such as smoke signals, semaphore telegraphs, signal flags, and optical heliographs), to electrical cable and electromagnetic radiation, including light. Such transmission paths are often divided into communication channels, which afford the advantages of multiplexing multiple concurrent communication sessions. ''Telecommunication'' is often used in its plural form. Other examples of pre-modern long-distance communication included audio messages, such as code ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Least-cost Routing
In voice telecommunications, least-cost routing (LCR) is the process of selecting the path of outbound communications traffic based on cost. Within a telecoms carrier, an LCR team might periodically (monthly, weekly or even daily) choose between routes from several or even hundreds of carriers for destinations across the world. This function might also be automated by a device or software program known as a least-cost router. Telecoms carriers as suppliers and customers Telecoms carriers often buy and sell call termination services with other carriers. A carrier such as Telewest or France Telecom will be interconnected with other telecoms carriers and might have a number of routing options of different price, quality and capacity to a given country. In the de-regulated EU, these will be licensed alternative operators (e.g. Cable and Wireless / Colt in the UK or Jazztel in Spain) or the ( PTT)'s of other countries, such as T-Systems (Germany), Telefónica (Spain), NTT (Japan) or Te ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Dial Plan
In telecommunication, a dial plan (or dialing plan) establishes the permitted sequences of digits dialed by telephone subscriber and the manner in which a telephone switch interprets these digits within the definitions of the prevailing telephone numbering plan. Dial plans in the public switched telephone network (PSTN) have traditionally been more commonly referred to as ''dialing procedures''. The collection of permissible digit patterns, so called ''digit-maps'', for a private telephone system or for customer premise equipment, such as an analog telephone adapter (ATA) or an IP phone, is sometimes also called ''dial plan''. A pattern may be as short as a single digit, e.g. for reaching an operator, or as long as a complete international telephone number, including trunk prefixes and international prefixes. Public switched telephone network (USA) *''Local numbers'' consist of seven digits within a numbering plan area with a single area code. For overlay numbering plans the are ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Caller ID
Caller identification (Caller ID) is a telephone service, available in analog and digital telephone systems, including voice over IP (VoIP), that transmits a caller's telephone number to the called party's telephone equipment when the call is being set up. The caller ID service may include the transmission of a name associated with the calling telephone number, in a service called Calling Name Presentation (CNAM). The service was first defined in 1993 in International Telecommunication Union—Telecommunication Standardization Sector (ITU-T) Recommendation Q.731.3. The information received from the service is displayed on a telephone display screen, on a separately attached device, or on other displays, such as cable television sets when telephone and television service is provided by the same vendor. Value to society includes use by suicide-prevention hot lines and enabling businesses "like pizza restaurants and florists" to quickly have confidence in telephoned orders. T ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Private Branch Exchange
A business telephone system is a multiline telephone system typically used in business environments, encompassing systems ranging in technology from the key telephone system (KTS) to the private branch exchange (PBX). A business telephone system differs from an installation of several telephones with multiple central office (CO) lines in that the CO lines used are directly controllable in key telephone systems from multiple telephone stations, and that such a system often provides additional features related to call handling. Business telephone systems are often broadly classified into key telephone systems, and private branch exchanges, but many hybrid systems exist. A key telephone system was originally distinguished from a private branch exchange in that it did not require an operator or attendant at the switchboard to establish connections between the central office trunks and stations, or between stations. Technologically, private branch exchanges share lineage with centra ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Traffic Pumping
Traffic pumping, also known as access stimulation, is a controversial practice by which some local exchange telephone carriers in rural areas of the United States inflate the volume of incoming calls to their networks, and profit from the greatly increased intercarrier compensation fees to which they are entitled by the Telecommunications Act of 1996. Definition Under the regulatory mechanisms of the Telecommunications Act of 1996, wireless, and long-distance carriers, such as AT&T, Sprint, T-Mobile US, and Verizon, pay access fees to local exchange carriers (LECs) for calls to those carriers' subscribers. The FCC permits rural carriers to charge substantially higher access fees than carriers in urban areas, based on the rationale that they must pay for substantial fixed infrastructure costs while handling lower call volume. To increase the incoming call volume to those rural areas, and thereby fees earned, rural carriers partner with certain telephone service providers to rou ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
IP PBX
An IP PBX ("Internet Protocol private branch exchange") is a system that connects telephone extensions to the public switched telephone network (PSTN) and provides internal communication for a business. An IP PBX is a PBX system with IP connectivity and may provide additional audio, video, or instant messaging communication utilizing the TCP/IP protocol stack. Voice over IP (VoIP) gateways can be combined with traditional PBX functionality to allow businesses to use their managed intranet to help reduce long distance expenses and take advantage of the benefits of a single network for voice and data ( converged network). An IP PBX may also provide CTI features. An IP PBX can exist as a physical hardware device or as a software platform. Function IP PBX is primarily a software hosted on a regular desktop or server as per the requirement demands based on the expected traffic & criticality. Till 2019 IP PBX were deployed primarily as inbound and outbound call center solutions for ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Session Initiation Protocol
The Session Initiation Protocol (SIP) is a signaling protocol used for initiating, maintaining, and terminating communication sessions that include voice, video and messaging applications. SIP is used in Internet telephony, in private IP telephone systems, as well as mobile phone calling over LTE (VoLTE). The protocol defines the specific format of messages exchanged and the sequence of communications for cooperation of the participants. SIP is a text-based protocol, incorporating many elements of the Hypertext Transfer Protocol (HTTP) and the Simple Mail Transfer Protocol (SMTP). A call established with SIP may consist of multiple media streams, but no separate streams are required for applications, such as text messaging, that exchange data as payload in the SIP message. SIP works in conjunction with several other protocols that specify and carry the session media. Most commonly, media type and parameter negotiation and media setup are performed with the Session Descripti ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Competitive Local Exchange Carrier
A competitive local exchange carrier (CLEC), in the United States and Canada, is a telecommunications provider company (sometimes called a "carrier") competing with other, already established carriers, generally the incumbent local exchange carrier (ILEC). Background Local exchange carriers (LECs) are divided into incumbent (ILECs) and competitive (CLECs). The ILECs are usually the original, monopoly LEC in a given area, and receive different regulatory treatment from the newer CLECs. A data local exchange carrier (DLEC) is a CLEC specializing in DSL services by leasing lines from the ILEC and reselling them to Internet service providers (ISPs). History CLECs evolved from the competitive access providers (CAPs) that began to offer private line and special access services in competition with the ILECs beginning in 1985. The CAPs (such as Teleport Communications Group (TCG) and Metropolitan Fiber Systems (MFS)) deployed fiber optic systems in the central business districts of ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Gateway (telecommunications)
A gateway is a piece of networking hardware or software used in telecommunications networks that allows data to flow from one discrete network to another. Gateways are distinct from routers or switches in that they communicate using more than one protocol to connect multiple networks and can operate at any of the seven layers of the open systems interconnection model (OSI). The term gateway can also loosely refer to a computer or computer program configured to perform the tasks of a gateway, such as a default gateway or router, and in the case of HTTP, gateway is also often used as a synonym for reverse proxy. Network gateway A network gateway provides a connection between networks and contains devices, such as protocol translators, impedance matchers, rate converters, fault isolators, or signal translators. A network gateway requires the establishment of mutually acceptable administrative procedures between the networks using the gateway. Network gateways, known as prot ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Voice Over Internet Protocol
Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the Internet, rather than via the public switched telephone network (PSTN), also known as plain old telephone service (POTS). Overview The steps and principles involved in originating VoIP telephone calls are similar to traditional digital telephony and involve signaling, channel setup, digitization of the analog voice signals, and encoding. Instead of being transmitted over a circuit-switched network, the digital information is packetized and transmission occurs as IP packets over a packet-switched network. They transport media streams using special media delivery protocols ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
