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Data Center Services
'Data center services'' encompass all of the services and facility-related components or activities that support the implementation, maintenance, operation, and enhancement of a data center, which is an environment that provides processing, storage, networking,M. Noormohammadpour, C. S. Raghavendra"Datacenter Traffic Control: Understanding Techniques and Trade-offs,"IEEE Communications Surveys & Tutorials, vol. PP, no. 99, pp. 1-1. management and the distribution of data within an enterprise. Generally, data center services fall into two categories: services provided to a data center or services provided from a data center. Support services Support services for the data center can be generally defined as technical support, which provides assistance to help solve problems related to technology products. Technical support services for data centers help to address challenges with the servers, storage, software and networking equipment that constitute a data center, or the related proc ...
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Data Center
A data center (American English) or data centre (British English)See spelling differences. is a building, a dedicated space within a building, or a group of buildings used to house computer systems and associated components, such as telecommunications and storage systems. Since IT operations are crucial for business continuity, it generally includes redundant or backup components and infrastructure for power supply, data communication connections, environmental controls (e.g., air conditioning, fire suppression), and various security devices. A large data center is an industrial-scale operation using as much electricity as a small town. History Data centers have their roots in the huge computer rooms of the 1940s, typified by ENIAC, one of the earliest examples of a data center.Old large computer rooms that housed machines like the U.S. Army's ENIAC, which were developed pre-1960 (1945), were now referred to as "data centers". Early computer systems, complex to operate ...
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Technical Support
Technical support (abbreviated as tech support) is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have outsourced their tech support operations. Many companies provide discussion boards for users of their products to interact; such forums allow companies to reduce their support costs without losing the benefit of customer feedback. Outsourcing technical support With the increasing use of technology in modern times, there is a growing requirement to provide technical support. Many organizations locate their technical support departments or call centers in countries or regions with lower costs. Dell was amongst the first companies to outsource their technical support and customer service departments to India in 2001. There has also been a grow ...
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Application Service Provider
An application service provider (ASP) is a business providing application software generally through the Web. The ASP model The application software resides on the vendor's system and is accessed by users through a communication protocol. Alternatively, the vendor may provide special purpose client software. Client software may interface with these systems through an application programming interface. ASP characteristics include: * ASP fully owns and operates the software application(s) * ASP owns, operates and maintains the servers that support the software * ASP makes information available to customers via the Internet or a thin client * ASP may bill on a per-use basis, a monthly/annual fee, or a per-labor hour basis The advantages to this approach include: * Software costs for the application are spread over multiple clients * Vendors provide more application experience than the in-house staff * Key software systems are kept up to date and managed for performance by experts ...
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Leasing
A lease is a contractual arrangement calling for the user (referred to as the ''lessee'') to pay the owner (referred to as the ''lessor'') for the use of an asset. Property, buildings and vehicles are common assets that are leased. Industrial or business equipment are also leased. Basically a lease agreement is a contract between two parties: the lessor and the lessee. The lessor is the legal owner of the asset, while the lessee obtains the right to use the asset in return for regular rental payments. The lessee also agrees to abide by various conditions regarding their use of the property or equipment. For example, a person leasing a car may agree to the condition that the car will only be used for personal use. The term rental agreement can refer to two kinds of leases: * A lease in which the asset is tangible property. Here, the user '' rents'' the asset (e.g. land or goods) ''let out'' or ''rented out'' by the owner (the verb ''to lease'' is less precise because it can ...
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Lease
A lease is a contractual arrangement calling for the user (referred to as the ''lessee'') to pay the owner (referred to as the ''lessor'') for the use of an asset. Property, buildings and vehicles are common assets that are leased. Industrial or business equipment are also leased. Basically a lease agreement is a contract between two parties: the lessor and the lessee. The lessor is the legal owner of the asset, while the lessee obtains the right to use the asset in return for regular rental payments. The lessee also agrees to abide by various conditions regarding their use of the property or equipment. For example, a person leasing a car may agree to the condition that the car will only be used for personal use. The term rental agreement can refer to two kinds of leases: * A lease in which the asset is tangible property. Here, the user '' rents'' the asset (e.g. land or goods) ''let out'' or ''rented out'' by the owner (the verb ''to lease'' is less precise because it ...
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