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Office Administration
Office administration (shortened as Office AD and abbreviated as OA) is a set of day-to-day activities or tasks that are related to the maintenance of an office building, Financial planning (business), financial planning, record keeping and Invoice, billing, personal development, physical distribution and logistics, within an organization. An employee that undertakes these activities is commonly called an office administrator or office manager, and plays a key role in any organisations infrastructure, regardless of the scale. Many administrative positions require the candidate to have an advanced skill set in the software applications Microsoft Word, Microsoft Excel, Excel and Microsoft Access, Access. Administration Manager An office administrator has the responsibility of ensuring that the administrative activities within an organization run efficiently by providing structure to other employees within an organization. These activities can range from being responsible for the man ...
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Office
An office is a space where the employees of an organization perform Business administration, administrative Work (human activity), work in order to support and realize the various goals of the organization. The word "office" may also denote a position within an organization with specific duties attached to it (see officer or official); the latter is an earlier usage, as "office" originally referred to the location of one's duty. In its adjective form, the term "office" may refer to business-related tasks. In legal, law, a company or organization has offices in any place where it has an official presence, even if that presence consists of a storage silo. For example, instead of a more traditional establishment with a desk and office chair, chair, an office is also an architectural and design phenomenon, including small offices, such as a Bench (furniture), bench in the corner of a small business or a room in someone's home (see small office/home office), entire floors of buildings, ...
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Communication
Communication is commonly defined as the transmission of information. Its precise definition is disputed and there are disagreements about whether Intention, unintentional or failed transmissions are included and whether communication not only transmits semantics, meaning but also creates it. Models of communication are simplified overviews of its main components and their interactions. Many models include the idea that a source uses a code, coding system to express information in the form of a message. The message is sent through a Communication channel, channel to a receiver who has to decode it to understand it. The main field of inquiry investigating communication is called communication studies. A common way to classify communication is by whether information is exchanged between humans, members of other species, or non-living entities such as computers. For human communication, a central contrast is between Verbal communication, verbal and non-verbal communication. Verba ...
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Secretary
A secretary, administrative assistant, executive assistant, personal secretary, or other similar titles is an individual whose work consists of supporting management, including executives, using a variety of project management, program evaluation, communication, and/or organizational skills within the area of administration. There is a diverse array of work experiences attainable within the administrative support field, ranging between internship, entry-level, associate, junior, mid-senior, and senior level pay bands with positions in nearly every industry, especially among white-collar careers. The functions of a personal assistant may be entirely carried out to assist one other employee or may be for the benefit of more than one. In other situations, a secretary is an officer of a society or organization who deals with correspondence, admits new members, and organizes official meetings and events. But this role should not be confused with the role of an executive s ...
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Office Manager
Office management is a profession involving the design, implementation, evaluation, and maintenance of the process of work within an office or other organization, in order to sustain and improve efficiency and productivity. Office management is thus a part of the overall administration of business and since the elements of management are forecasting and planning, organizing, command, control and coordination, the office is a part of the total management function. Office management can be defined as “a distinct process of planning, organizing, staffing, directing, coordinating and controlling office in order to facilitate achievement of objectives of any business enterprise’ the definition shows managerial functions of an administrative manager. Following diagram indicates various elements or functions in the process of office management. Importance of Office Management The following point enlightens the importance of office management: (i) Helps in Achievement of Targets ...
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Personal Assistant
A personal assistant, also referred to as personal aide (PA) or personal secretary (PS), is a job title describing a person who assists a specific person with their daily business or personal task. It is a subspecialty of secretarial duties. Duties, responsibilities and functions An assistant helps with time and daily management, of meetings, correspondence, and note-taking. The role of a personal assistant can be varied, such as answering phone calls, taking notes, scheduling meetings, emailing, texts, etc. In business or personal contexts, assistants are people who provide services that relieve his or her employer from the stress of tasks that are associated with managing one's personal and/or business life. They assist with a variety of life management tasks, including running errands, arranging travel (e.g., travel agent services such as purchasing airline tickets, reserving hotel rooms and rental cars, and arranging activities, as well as handling more localized serv ...
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Conference
A conference is a meeting, often lasting a few days, which is organized on a particular subject, or to bring together people who have a common interest. Conferences can be used as a form of group decision-making, although discussion, not always decisions, is the primary purpose of conferences. The term derives from the word ''confer''. History The first known use of "conference" appears in 1527, meaning "a meeting of two or more persons for discussing matters of common concern". It came from the word ''confer'', which means "to compare views or take counsel". However the idea of a conference far predates the word. Arguably, as long as there have been people, there have been meetings and discussions between people. Evidence of ancient forms of conference can be seen in archaeological ruins of common areas where people would gather to discuss shared interests such as "hunting plans, wartime activities, negotiations for peace or the organisation of tribal celebrations". Since ...
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Meeting
A meeting is when two or more people come together to discuss one or more topics, often in a formal or business setting, but meetings also occur in a variety of other environments. Meetings can be used as form of group decision-making. Definition A meeting refers to a gathering with a specific agenda and not just mere gathering of people casually talking to each other. Meetings may occur face-to-face or virtually, as mediated by communications technology, such as a telephone conference call, a skyped conference call or a videoconference. One Merriam-Webster dictionary defines a meeting as "an act or process of coming together" - for example "as ..an assembly for a common purpose ...Meeting – Definition and More from the Free Merriam-Webster Dictionary
(n.d.). Dictionary an ...
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Mail
The mail or post is a system for physically transporting postcards, letter (message), letters, and parcel (package), parcels. A postal service can be private or public, though many governments place restrictions on private systems. Since the mid-19th century, national postal systems have generally been established as a government monopoly, with a fee on the article prepaid. Proof of payment is usually in the form of an adhesive postage stamp, but a postage meter is also used for bulk mailing. Postal authorities often have functions aside from transporting letters. In some countries, a Postal Telegraph and Telephone, postal, telegraph and telephone (PTT) service oversees the postal system, in addition to telephone and telegraph systems. Some countries' postal systems allow for savings accounts and handle applications for passports. The Universal Postal Union (UPU), established in 1874, includes 192 member countries and sets the rules for international mail exchanges as a List of ...
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Telephone Call
A telephone call, phone call, voice call, or simply a call, is the effective use of a connection over a telephone network between the calling party and the called party. Telephone calls are the form of human communication that was first enabled by the development of the telephone and several inventions in the mid- to late-19th century. Initial technology involved point-to-point electrical wire connections between telephone installations, until centralized exchanges evolved where Switchboard operator, telephone operators established each interconnection manually at a telephone switchboard after asking the calling party for their call destination. After the invention of automatic telephone exchanges in the 1890s, the process became increasingly automated, eventually leading to the widespread adoption of digital exchanges in the second half of the 20th century, including the transition to wireless communication via mobile telephone networks and cellular networks. With the developm ...
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Email
Electronic mail (usually shortened to email; alternatively hyphenated e-mail) is a method of transmitting and receiving Digital media, digital messages using electronics, electronic devices over a computer network. It was conceived in the late–20th century as the digital version of, or counterpart to, mail (hence ''wikt:e-#Etymology 2, e- + mail''). Email is a ubiquitous and very widely used communication medium; in current use, an email address is often treated as a basic and necessary part of many processes in business, commerce, government, education, entertainment, and other spheres of daily life in most countries. Email operates across computer networks, primarily the Internet access, Internet, and also local area networks. Today's email systems are based on a store-and-forward model. Email Server (computing), servers accept, forward, deliver, and store messages. Neither the users nor their computers are required to be online simultaneously; they need to connect, ty ...
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Receptionist
A receptionist is an Employment, employee taking an office or Business administration, administrative support position. The work is usually performed in a waiting room, waiting area such as a Lobby (room), lobby or front office desk of an organization or business. The title ''receptionist'' is attributed to the person who is employed by an organization to receive or Greeting, greet any visitors, patients, or clients and answer telephone calls. The term ''front desk'' is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called ''front desk clerks''. Receptionists cover many areas of work to assist the businesses they work for, including setting appointments, filing, record keeping, and other office tasks. Responsibilities The business duties of a receptionist may include answe ...
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Internship
An internship is a period of work experience offered by an organization for a limited period of time. Once confined to medical graduates, internship is used to practice for a wide range of placements in businesses, non-profit organizations and government agencies. They are typically undertaken by students and graduates looking to gain relevant skills and experience in a particular field. Employers benefit from these placements because they often recruit employees from their best interns, who have known capabilities, thus saving time and money in the long run. Internships are usually arranged by third-party organizations that recruit interns on behalf of industry groups. Rules vary from country to country about when interns should be regarded as employees. The system can be open to exploitation by unscrupulous employers. Internships for professional careers are similar in some ways. Similar to internships, apprenticeships transition students from vocational school into the workfo ...
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