Comparison Of Issue Tracking Systems
This article is a comparison of issue tracking systems that are notable, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems. The comparison includes client-server application, distributed and hosted systems. General Systems listed on a light purple background are no longer in active development. Features Input interfaces Notification interfaces Revision control system integration Authentication methods Containers See also * Comparison of help desk issue tracking software * List of personal information managers * Comparison of project management software * Networked Help Desk * OSS through Java OSS/J (a.k.a. OSS through Java) is a TM Forum technical program whose primary goal is to develop open interface standards (APIs) for the integration of Business Support Systems (BSS) & Operations Support System (OSS). OSS/J addresses the concerns ... Notes References ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Issue Tracking System
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed by individuals as part of a time management or personal productivity regimen. These systems often encompass resource allocation, time accounting, priority management, and oversight workflow in addition to implementing a centralized issue registry. Background In the institutional setting, issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees. A support ticket should include vital information for the account involved and the issue encountered. An issue tracking system often also contain ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Open-source License
An open-source license is a type of license for computer software and other products that allows the source code, blueprint or design to be used, modified and/or shared under defined terms and conditions. This allows end users and commercial companies to review and modify the source code, blueprint or design for their own customization, curiosity or troubleshooting needs. Open-source licensed software is mostly available free of charge, though this does not necessarily have to be the case. Licenses which only permit non-commercial redistribution or modification of the source code for personal use only are generally not considered as open-source licenses. However, open-source licenses may have some restrictions, particularly regarding the expression of respect to the origin of software, such as a requirement to preserve the name of the authors and a copyright statement within the code, or a requirement to redistribute the licensed software only under the same license (as in a copyl ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Perl
Perl is a family of two High-level programming language, high-level, General-purpose programming language, general-purpose, Interpreter (computing), interpreted, dynamic programming languages. "Perl" refers to Perl 5, but from 2000 to 2019 it also referred to its redesigned "sister language", Perl 6, before the latter's name was officially changed to Raku (programming language), Raku in October 2019. Though Perl is not officially an acronym, there are various backronyms in use, including "Practical Data extraction, Extraction and Reporting Language". Perl was developed by Larry Wall in 1987 as a general-purpose Unix scripting language to make report processing easier. Since then, it has undergone many changes and revisions. Raku, which began as a redesign of Perl 5 in 2000, eventually evolved into a separate language. Both languages continue to be developed independently by different development teams and liberally borrow ideas from each other. The Perl languages borrow featur ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Mozilla Public License
The Mozilla Public License (MPL) is a free and open-source weak copyleft license for most Mozilla Foundation software such as Firefox and Thunderbird The MPL license is developed and maintained by Mozilla, which seeks to balance the concerns of both open-source and proprietary developers; it is distinguished from others as a middle ground between the permissive software BSD-style licenses and the General Public License. So under the terms of the MPL, it allows the integration of MPL-licensed code into proprietary codebases, but only on condition those components remain accessible. MPL has been used by others, such as Adobe to license their Flex product line, and The Document Foundation to license LibreOffice 4.0 (also on LGPL 3+). Version 1.1 was adapted by several projects to form derivative licenses like Sun Microsystems' Common Development and Distribution License. It has undergone two revisions: the minor update 1.1, and a major update version 2.0 nearing the ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Mozilla Foundation
The Mozilla Foundation (stylized as moz://a) is an American non-profit organization that exists to support and collectively lead the open source Mozilla project. Founded in July 2003, the organization sets the policies that govern development, operates key infrastructure and controls Mozilla trademarks and copyrights. It owns a taxable subsidiary: the Mozilla Corporation, which employs many Mozilla developers and coordinates releases of the Mozilla Firefox web browser and Mozilla Thunderbird email client. The Mozilla Foundation was founded by the Netscape-affiliated Mozilla Organization. The organization is currently based in the Silicon Valley city of Mountain View, California, United States. The Mozilla Foundation describes itself as "a non-profit organization that promotes openness, innovation and participation on the Internet". The Mozilla Foundation is guided by the Mozilla Manifesto, which lists 10 principles which Mozilla believes "are critical for the Internet to cont ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Bugzilla
Bugzilla is a web-based general-purpose bug tracking system and testing tool originally developed and used by the Mozilla project, and licensed under the Mozilla Public License. Released as open-source software by Netscape Communications in 1998, it has been adopted by a variety of organizations for use as a bug tracking system for both free and open-source software and proprietary projects and products. Bugzilla is used, among others, by the Mozilla Foundation, WebKit, Linux kernel, FreeBSD, KDE, Apache, Eclipse and LibreOffice. Red Hat uses it, but is gradually migrating its product to use Jira. It is also self-hosting. History Bugzilla was originally devised by Terry Weissman in 1998 for the nascent Mozilla.org project, as an open source application to replace the in-house system then in use at Netscape Communications for tracking defects in the Netscape Communicator suite. Bugzilla was originally written in Tcl, but Weissman decided to port it to Perl before its ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Microsoft
Microsoft Corporation is an American multinational corporation, multinational technology company, technology corporation producing Software, computer software, consumer electronics, personal computers, and related services headquartered at the Microsoft Redmond campus located in Redmond, Washington, United States. Its best-known software products are the Microsoft Windows, Windows line of operating systems, the Microsoft Office Productivity software#Office suite, suite, and the Internet Explorer and Microsoft Edge, Edge web browsers. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface lineup of touchscreen personal computers. Microsoft ranked No. 21 in the 2020 Fortune 500 rankings of the largest United States corporations by total revenue; it was the world's List of the largest software companies, largest software maker by revenue as of 2019. It is one of the Big Tech, Big Five American information technology companies, alongside Alphabet ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Azure DevOps Server
Azure DevOps Server (formerly Team Foundation Server (TFS) and Visual Studio Team System (VSTS)) is a Microsoft product that provides version control (either with Team Foundation Version Control (TFVC) or Git), reporting, requirements management, project management (for both agile software development and waterfall teams), automated builds, testing and release management capabilities. It covers the entire application lifecycle, and enables DevOps capabilities. Azure DevOps can be used as a back-end to numerous integrated development environments (IDEs) but is tailored for Microsoft Visual Studio and Eclipse on all platforms. On-premises vs. online Azure DevOps is available in two different forms: on-premises ("Server") and online ("Services"). The latter form is called Azure DevOps Services (formerly Visual Studio Online before it was renamed to Visual Studio Team Services in 2015). The cloud service is backed by the Microsoft Azure cloud platform. It uses the same code as the o ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Microsoft SQL Server
Microsoft SQL Server is a relational database management system developed by Microsoft. As a database server, it is a software product with the primary function of storing and retrieving data as requested by other software applications—which may run either on the same computer or on another computer across a network (including the Internet). Microsoft markets at least a dozen different editions of Microsoft SQL Server, aimed at different audiences and for workloads ranging from small single-machine applications to large Internet-facing applications with many concurrent users. History The history of Microsoft SQL Server begins with the first Microsoft SQL Server product—SQL Server 1.0, a 16-bit server for the OS/2 operating system in 1989—and extends to the current day. Its name is entirely descriptive, it being '' server'' software that responds to queries in the '' SQL'' language. Milestones * MS SQL Server for OS/2 began as a project to port Sybase SQL Server o ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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NET Framework
The .NET Framework (pronounced as "''dot net"'') is a proprietary software framework developed by Microsoft that runs primarily on Microsoft Windows. It was the predominant implementation of the Common Language Infrastructure (CLI) until being superseded by the cross-platform .NET project. It includes a large class library called Framework Class Library (FCL) and provides language interoperability (each language can use code written in other languages) across several programming languages. Programs written for .NET Framework execute in a software environment (in contrast to a hardware environment) named the Common Language Runtime (CLR). The CLR is an application virtual machine that provides services such as security, memory management, and exception handling. As such, computer code written using .NET Framework is called " managed code". FCL and CLR together constitute the .NET Framework. FCL provides the user interface, data access, database connectivity, cryptograp ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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C Sharp (programming Language)
C# (pronounced ) is a general-purpose, high-level multi-paradigm programming language. C# encompasses static typing, strong typing, lexically scoped, imperative, declarative, functional, generic, object-oriented ( class-based), and component-oriented programming disciplines. The C# programming language was designed by Anders Hejlsberg from Microsoft in 2000 and was later approved as an international standard by Ecma (ECMA-334) in 2002 and ISO/ IEC (ISO/IEC 23270) in 2003. Microsoft introduced C# along with .NET Framework and Visual Studio, both of which were closed-source. At the time, Microsoft had no open-source products. Four years later, in 2004, a free and open-source project called Mono began, providing a cross-platform compiler and runtime environment for the C# programming language. A decade later, Microsoft released Visual Studio Code (code editor), Roslyn (compiler), and the unified .NET platform (software framework), all of which support C# and are ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Software As A Service
Software as a service (SaaS ) is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. SaaS is also known as "on-demand software" and Web-based/Web-hosted software. SaaS is considered to be part of cloud computing, along with infrastructure as a service (IaaS), platform as a service (PaaS), desktop as a service (DaaS), managed software as a service (MSaaS), mobile backend as a service (MBaaS), data center as a service (DCaaS), integration platform as a service (iPaaS), and information technology management as a service (ITMaaS). SaaS apps are typically accessed by users of a web browser (a thin client). SaaS became a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship manage ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |