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A user is a person who utilizes a
computer A computer is a machine that can be programmed to carry out sequences of arithmetic or logical operations ( computation) automatically. Modern digital electronic computers can perform generic sets of operations known as programs. These prog ...
or
network Network, networking and networked may refer to: Science and technology * Network theory, the study of graphs as a representation of relations between discrete objects * Network science, an academic field that studies complex networks Mathematic ...
service. A user often has a user account and is identified to the system by a username (or user name). Other terms for username include login name, screenname (or screen name), account name, nickname (or nick) and handle, which is derived from the identical
citizens band radio Citizens band radio (also known as CB radio), used in many countries, is a land mobile radio system, a system allowing short-distance person-to-many persons bidirectional voice communication among individuals, using two way radios operating on ...
term. Some software products provide services to other systems and have no direct
end user In product development, an end user (sometimes end-user) is a person who ultimately uses or is intended to ultimately use a product. The end user stands in contrast to users who support or maintain the product, such as sysops, system administrato ...
s.


End user

End users are the ultimate human users (also referred to as
operators Operator may refer to: Mathematics * A symbol indicating a mathematical operation * Logical operator or logical connective in mathematical logic * Operator (mathematics), mapping that acts on elements of a space to produce elements of another sp ...
) of a software product. The end user stands in contrast to users who support or maintain the product such as
sysop A sysop (; an abbreviation of system operator) is an administrator of a multi-user computer system, such as a bulletin board system (BBS) or an online service virtual community.Jansen, E. & James,V. (2002). NetLingo: the Internet dictionary. Net ...
s,
database administrator Database administrators (DBAs) use specialized software to store and organize data. The role may include capacity planning, installation, configuration, database design, migration, performance monitoring, security, troubleshooting, as well as ba ...
s and
computer technician A computer repair technician is a person who repairs and maintains computers and servers. The technician's responsibilities may extend to include building or configuring new hardware, installing and updating software packages, and creating an ...
s. The term is used to abstract and distinguish those who only use the software from the developers of the system, who enhance the software for end users. In
user-centered design User-centered design (UCD) or user-driven development (UDD) is a framework of process (not restricted to interfaces or technologies) in which usability goals, user characteristics, environment, tasks and workflow of a product, service or proc ...
, it also distinguishes the software operator from the client who pays for its development and other stakeholders who may not directly use the software, but help establish its
requirements In product development and process optimization, a requirement is a singular documented physical or functional need that a particular design, product or process aims to satisfy. It is commonly used in a formal sense in engineering design, inclu ...
. This abstraction is primarily useful in designing the
user interface In the industrial design field of human–computer interaction, a user interface (UI) is the space where interactions between humans and machines occur. The goal of this interaction is to allow effective operation and control of the machine f ...
, and refers to a relevant subset of characteristics that most expected users would have in common. In user-centered design,
personas A persona (plural personae or personas), depending on the context, is the public image of one's personality, the social role that one adopts, or simply a fictional character. The word derives from Latin, where it originally referred to a theat ...
are created to represent the types of users. It is sometimes specified for each persona which types of user interfaces it is comfortable with (due to previous experience or the interface's inherent simplicity), and what technical expertise and degree of knowledge it has in specific fields or
discipline Discipline refers to rule following behavior, to regulate, order, control and authority. It may also refer to punishment. Discipline is used to create habits, routines, and automatic mechanisms such as blind obedience. It may be inflicted on ot ...
s. When few constraints are imposed on the end-user category, especially when designing programs for use by the general public, it is common practice to expect minimal technical expertise or previous training in end users. The
end-user development End-user development (EUD) or end-user programming (EUP) refers to activities and tools that allow end-users – people who are not professional software developers – to program computers. People who are not professional developers can use EUD ...
discipline blurs the typical distinction between users and developers. It designates activities or techniques in which people who are not professional developers create automated behavior and complex data objects without significant knowledge of a programming language. Systems whose
actor An actor or actress is a person who portrays a character in a performance. The actor performs "in the flesh" in the traditional medium of the theatre or in modern media such as film, radio, and television. The analogous Greek term is (), lit ...
is another system or a
software agent In computer science, a software agent or software AI is a computer program that acts for a user or other program in a relationship of agency, which derives from the Latin ''agere'' (to do): an agreement to act on one's behalf. Such "action on beha ...
have no direct end users.


User account

A user's account allows a user to
authenticate Authentication (from ''authentikos'', "real, genuine", from αὐθέντης ''authentes'', "author") is the act of proving an assertion, such as the identity of a computer system user. In contrast with identification, the act of indicatin ...
to a system and potentially to receive authorization to
access Access may refer to: Companies and organizations * ACCESS (Australia), an Australian youth network * Access (credit card), a former credit card in the United Kingdom * Access Co., a Japanese software company * Access Healthcare, an Indian BPO se ...
resources provided by or connected to that system; however, authentication does not imply authorization. To log into an account, a user is typically required to
authenticate Authentication (from ''authentikos'', "real, genuine", from αὐθέντης ''authentes'', "author") is the act of proving an assertion, such as the identity of a computer system user. In contrast with identification, the act of indicatin ...
oneself with a
password A password, sometimes called a passcode (for example in Apple devices), is secret data, typically a string of characters, usually used to confirm a user's identity. Traditionally, passwords were expected to be memorized, but the large number of ...
or other credentials for the purposes of
accounting Accounting, also known as accountancy, is the measurement, processing, and communication of financial and non financial information about economic entities such as businesses and corporations. Accounting, which has been called the "languag ...
,
security" \n\n\nsecurity.txt is a proposed standard for websites' security information that is meant to allow security researchers to easily report security vulnerabilities. The standard prescribes a text file called \"security.txt\" in the well known locat ...
, logging, and
resource management In organizational studies, resource management is the efficient and effective development of an organization's resources when they are needed. Such resources may include the financial resources, inventory, human skills, production resources, or ...
. Once the user has logged on, the operating system will often use an identifier such as an integer to refer to them, rather than their username, through a process known as identity correlation. In
Unix Unix (; trademarked as UNIX) is a family of multitasking, multiuser computer operating systems that derive from the original AT&T Unix, whose development started in 1969 at the Bell Labs research center by Ken Thompson, Dennis Ritchie, ...
systems, the username is correlated with a
user identifier Unix-like operating systems identify a user by a value called a user identifier, often abbreviated to user ID or UID. The UID, along with the group identifier (GID) and other access control criteria, is used to determine which system resources a u ...
or ''user ID''. Computer systems operate in one of two types based on what kind of users they have: * Single-user systems do not have a concept of several user accounts. * Multi-user systems have such a concept, and require users to identify themselves before using the system. Each user account on a multi-user system typically has a
home directory A home directory is a file system directory on a multi-user operating system containing files for a given user of the system. The specifics of the home directory (such as its name and location) are defined by the operating system involved; for ...
, in which to store files pertaining exclusively to that user's activities, which is protected from access by other users (though a
system administrator A system administrator, or sysadmin, or admin is a person who is responsible for the upkeep, configuration, and reliable operation of computer systems, especially multi-user computers, such as servers. The system administrator seeks to en ...
may have access). User accounts often contain a public user profile, which contains basic information provided by the account's owner. The files stored in the home directory (and all other directories in the system) have file system permissions which are inspected by the
operating system An operating system (OS) is system software that manages computer hardware, software resources, and provides common daemon (computing), services for computer programs. Time-sharing operating systems scheduler (computing), schedule tasks for ef ...
to determine which users are granted access to read or execute a file, or to store a new file in that directory. While systems expect most user accounts to be used by only a single person, many systems have a special account intended to allow anyone to use the system, such as the username "anonymous" for
anonymous FTP The File Transfer Protocol (FTP) is a standard communication protocol used for the transfer of computer files from a server to a client on a computer network. FTP is built on a client–server model architecture using separate control and data ...
and the username "guest" for a guest account.


Password storage

On
Unix Unix (; trademarked as UNIX) is a family of multitasking, multiuser computer operating systems that derive from the original AT&T Unix, whose development started in 1969 at the Bell Labs research center by Ken Thompson, Dennis Ritchie, ...
systems, local user accounts are stored in the file
/etc/passwd passwd is a command on Unix, Plan 9, Inferno, and most Unix-like operating systems used to change a user's password. The password entered by the user is run through a key derivation function to create a hashed version of the new password, wh ...
, while user passwords may be stored at /etc/shadow in its hashed form. On
Microsoft Windows Windows is a group of several proprietary graphical operating system families developed and marketed by Microsoft. Each family caters to a certain sector of the computing industry. For example, Windows NT for consumers, Windows Server for ...
, user passwords can be accessed within the Credential Manager program. These passwords are located in the Windows profile directory


Username format

Various computer operating-systems and applications expect/enforce different rules for the format. In
Microsoft Windows Windows is a group of several proprietary graphical operating system families developed and marketed by Microsoft. Each family caters to a certain sector of the computing industry. For example, Windows NT for consumers, Windows Server for ...
environments, for example, note the potential use of: * User Principal Name (UPN) format – for example: UserName@Example.com * Down-Level Logon Name format – for example: DOMAIN\UserName


Terminology

Some usability professionals have expressed their dislike of the term "user" and have proposed changing it.
Don Norman Donald Arthur Norman (born December 25, 1935) is an American researcher, professor, and author. Norman is the director of The Design Lab at University of California, San Diego. He is best known for his books on design, especially '' The Design ...
stated that "One of the horrible words we use is 'users'. I am on a crusade to get rid of the word 'users'. I would prefer to call them 'people'." Users of computer systems and software products generally lack the technical expertise required to fully understand how they work.
Jargon File The Jargon File is a glossary and usage dictionary of slang used by computer programmers. The original Jargon File was a collection of terms from technical cultures such as the MIT AI Lab, the Stanford AI Lab (SAIL) and others of the old ARPANET ...
entry for
Power user A power user is a user of computers, software and other electronic devices, who uses advanced features of computer hardware, operating systems, programs, or websites which are not used by the average user. A power user might not have extensive tec ...
s use advanced features of programs, though they are not necessarily capable of
computer programming Computer programming is the process of performing a particular computation (or more generally, accomplishing a specific computing result), usually by designing and building an executable computer program. Programming involves tasks such as anal ...
and
system administration A system administrator, or sysadmin, or admin is a person who is responsible for the upkeep, configuration, and reliable operation of computer systems, especially multi-user computers, such as servers. The system administrator seeks to en ...
.


See also


References

{{DEFAULTSORT:User (Computing) Computing terminology Identity management Consumer