Ursula Burns
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Ursula M. Burns (born September 20, 1958) is an American businesswoman. Burns is mostly known for being the CEO of
Xerox Xerox Holdings Corporation (; also known simply as Xerox) is an American corporation that sells print and digital document products and services in more than 160 countries. Xerox is headquartered in Norwalk, Connecticut (having moved from St ...
from 2009 to 2016, the first among
black women Black women are women of sub-Saharan African and Afro-diasporic descent, as well as women of Australian Aboriginal and Melanesian descent. The term 'Black' is a racial classification of people, the definition of which has shifted over time and a ...
to be a CEO of a
Fortune 500 The ''Fortune'' 500 is an annual list compiled and published by ''Fortune (magazine), Fortune'' magazine that ranks 500 of the largest United States Joint-stock company#Closely held corporations and publicly traded corporations, corporations by ...
company, and the first woman to succeed another as head of a Fortune 500 company. She additionally was Xerox's chairman from 2010 to 2017. Burns is also known for serving on the
board of directors A board of directors (commonly referred simply as the board) is an executive committee that jointly supervises the activities of an organization, which can be either a for-profit or a nonprofit organization such as a business, nonprofit orga ...
on multiple large American companies, including
Uber Uber Technologies, Inc. (Uber), based in San Francisco, provides mobility as a service, ride-hailing (allowing users to book a car and driver to transport them in a way similar to a taxi), food delivery ( Uber Eats and Postmates), pa ...
,
American Express American Express Company (Amex) is an American multinational corporation, multinational corporation specialized in payment card industry, payment card services headquartered at 200 Vesey Street in the Battery Park City neighborhood of Lower Man ...
, and
ExxonMobil ExxonMobil Corporation (commonly shortened to Exxon) is an American multinational oil and gas corporation headquartered in Irving, Texas. It is the largest direct descendant of John D. Rockefeller's Standard Oil, and was formed on November 3 ...
. She was the chairman and CEO of
VEON VEON Ltd. (formerly VimpelCom Ltd.) is a Dutch-domiciled multinational telecommunication services company. It predominantly operates services in the regions of Asia, Africa and Europe. It is the 13th largest mobile network operator in the worl ...
from late 2018 to early 2020, and the Chairwoman of
Teneo Teneo is a public relations and advisory company. The company was founded in June 2011 by Declan Kelly, Paul Keary, and Doug Band, and currently has more than 1,450 employees located in 40 offices. In 2019, Teneo sold a majority stake to C ...
. In 2014, ''
Forbes ''Forbes'' () is an American business magazine owned by Integrated Whale Media Investments and the Forbes family. Published eight times a year, it features articles on finance, industry, investing, and marketing topics. ''Forbes'' also r ...
'' rated her the 22nd most powerful woman in the world. Among other civic positions, she was a leader of the STEM program of the
White House The White House is the official residence and workplace of the president of the United States. It is located at 1600 Pennsylvania Avenue NW in Washington, D.C., and has been the residence of every U.S. president since John Adams in ...
from 2009 to 2016, and head of the
President's Export Council The President's Export Council is an American government organization that serves as the principal national advisory committee on international trade. The Council advises the President of government policies and programs that affect U.S. trade perfo ...
from 2015 until 2016.


Early life and education

Burns was raised by a single mother in the
Baruch Houses Bernard M. Baruch Houses, or Baruch Houses, is a public housing development built by the New York City Housing Authority (NYCHA) on the Lower East Side of Manhattan. Baruch Houses is bounded by Franklin D. Roosevelt East River Drive to the east ...
, a
New York city New York, often called New York City or NYC, is the List of United States cities by population, most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the L ...
housing project Public housing is a form of housing tenure in which the property is usually owned by a government authority, either central or local. Although the common goal of public housing is to provide affordable housing, the details, terminology, d ...
. Both of her parents were
Panamanian Panamanians (Spanish: ''Panameños'') are people identified with Panama, a transcontinental country in Central America (a region within North America) and South America, whose connection may be residential, legal, historical, or cultural. For ...
immigrants. She attended Cathedral High School, a Catholic all-girls school on East 56th Street in New York. She went on to obtain a bachelor of science degree in
mechanical engineering Mechanical engineering is the study of physical machines that may involve force and movement. It is an engineering branch that combines engineering physics and mathematics principles with materials science, to design, analyze, manufacture, ...
from Brooklyn Polytechnic Institute (now
New York University Tandon School of Engineering The New York University Tandon School of Engineering (commonly referred to as Tandon) is the engineering and applied sciences school of New York University. Tandon is the second oldest private engineering and technology school in the United Sta ...
) in 1980 and a master of science in mechanical engineering from
Columbia University Columbia University (also known as Columbia, and officially as Columbia University in the City of New York) is a private research university in New York City. Established in 1754 as King's College on the grounds of Trinity Church in Manhatt ...
a year later. She has since received additional honorary degrees from
New York University New York University (NYU) is a private research university in New York City. Chartered in 1831 by the New York State Legislature, NYU was founded by a group of New Yorkers led by then- Secretary of the Treasury Albert Gallatin. In 1832, th ...
,
Williams College Williams College is a private liberal arts college in Williamstown, Massachusetts. It was established as a men's college in 1793 with funds from the estate of Ephraim Williams, a colonist from the Province of Massachusetts Bay who was kille ...
, the
University of Pennsylvania The University of Pennsylvania (also known as Penn or UPenn) is a Private university, private research university in Philadelphia. It is the fourth-oldest institution of higher education in the United States and is ranked among the highest- ...
,
Howard University Howard University (Howard) is a Private university, private, University charter#Federal, federally chartered historically black research university in Washington, D.C. It is Carnegie Classification of Institutions of Higher Education, classifie ...
,
Rensselaer Polytechnic Institute Rensselaer Polytechnic Institute () (RPI) is a private research university in Troy, New York, with an additional campus in Hartford, Connecticut. A third campus in Groton, Connecticut closed in 2018. RPI was established in 1824 by Stephen Van ...
,
The City College of New York The City College of the City University of New York (also known as the City College of New York, or simply City College or CCNY) is a public university within the City University of New York (CUNY) system in New York City. Founded in 1847, C ...
,
Rochester Institute of Technology Rochester Institute of Technology (RIT) is a private research university in the town of Henrietta in the Rochester, New York, metropolitan area. The university offers undergraduate and graduate degrees, including doctoral and professional ...
(RIT), the
University of Rochester The University of Rochester (U of R, UR, or U of Rochester) is a private research university in Rochester, New York. The university grants undergraduate and graduate degrees, including doctoral and professional degrees. The University of ...
,
Xavier University Xavier University ( ) is a private Jesuit university in Cincinnati and Evanston (Cincinnati), Ohio. It is the sixth-oldest Catholic and fourth-oldest Jesuit university in the United States. Xavier has an undergraduate enrollment of 4,860 stud ...
, and
Georgetown University Georgetown University is a private research university in the Georgetown neighborhood of Washington, D.C. Founded by Bishop John Carroll in 1789 as Georgetown College, the university has grown to comprise eleven undergraduate and graduate ...
.


Business career


Xerox

Burns first worked for Xerox as a summer intern in 1980, and permanently joined a year later, after completing her master's degree. She worked in various roles in product development and planning at the company for the remainder of the 1980s. In January 1990, her career took an unexpected turn when Wayland Hicks, then a senior executive, offered Burns a job as his executive assistant. She accepted and worked for him for roughly nine months before returning home because she was about to marry. In June 1991, she then became executive assistant to then chairman and chief executive
Paul Allaire Paul Arthur Allaire (July 21, 1938 – February 24, 2019) was an American entrepreneur who served as CEO and chairman of Xerox Corporation, and as a director on several other public companies. Allaire graduated from Worcester Polytechnic Instit ...
. In 1999, she was named vice president for global manufacturing. In May 2000, Burns was named senior vice president of corporate strategic services and began working closely with soon-to-be CEO Anne Mulcahy, in what both women have described as a true partnership. Two years later, Burns became president of business group operations. In 2007, Burns assumed the role of president of Xerox. In July 2009 she was named CEO, succeeding Mulcahy, who remained as chairwoman until May 2010. The first black woman CEO to head a
Fortune 500 The ''Fortune'' 500 is an annual list compiled and published by ''Fortune (magazine), Fortune'' magazine that ranks 500 of the largest United States Joint-stock company#Closely held corporations and publicly traded corporations, corporations by ...
company, Burns was also the first woman to succeed another woman as head of a
Fortune 500 The ''Fortune'' 500 is an annual list compiled and published by ''Fortune (magazine), Fortune'' magazine that ranks 500 of the largest United States Joint-stock company#Closely held corporations and publicly traded corporations, corporations by ...
company. Shortly after being named CEO, Burns led the acquisition of
Affiliated Computer Services Affiliated Computer Services Inc. (ACS) was a company that provided information technology services as well as business process outsourcing solutions to businesses, government agencies, and non-profit organizations. ACS was based in Dallas, Texas ...
. While as CEO, Burns was named an International Fellow of the
Royal Academy of Engineering The Royal Academy of Engineering (RAEng) is the United Kingdom's national academy of engineering. The Academy was founded in June 1976 as the Fellowship of Engineering with support from Prince Philip, Duke of Edinburgh, who became the first senior ...
in 2013. In 2016, she led Xerox in a split into two independent companies: Xerox Corporation and Conduent Incorporated. She remained chairwoman and CEO of Xerox through the process, and was then appointed chairwoman of the standalone document technology company.
"Xerox Names Ursula BurnsChairman of Post-Separation Document Technology Company," Xerox, May 20, 2016
After stepping down from the position in December 2016, Burns was succeeded by Jeff Jacobson (CEO), Jeff Jacobson. She retained the title of chairwoman of the newly formed document technology company until May 2017, when she left the Xerox board and her role as chairperson.


Public service roles

U.S.
President Barack Obama Barack Hussein Obama II ( ; born August 4, 1961) is an American politician who served as the 44th president of the United States from 2009 to 2017. A member of the Democratic Party, Obama was the first African-American president of the ...
appointed Burns to help lead the White House National STEM program in 2009, and she remained a leader of the STEM program until 2016. In March 2010 President Obama appointed Burns as vice chair of the
President's Export Council The President's Export Council is an American government organization that serves as the principal national advisory committee on international trade. The Council advises the President of government policies and programs that affect U.S. trade perfo ...
, which she led from 2015 to 2016.
"Xerox's Ursula Burns: U.S. Businesses Must Embrace Globalization ", ''
US News ''U.S. News & World Report'' (USNWR) is an American media company that publishes news, consumer advice, rankings, and analysis. It was launched in 1948 as the merger of domestic-focused weekly newspaper ''U.S. News'' and international-focused ...
'', Gaby Galvin, May 5, 2017


Board roles

Burns has served on numerous boards, including those of
Boston Scientific Boston Scientific Corporation ("BSC"), incorporated in Delaware, is a biomedical/biotechnology engineering firm and multinational manufacturer of medical devices used in interventional medical specialties, including interventional radiology, i ...
, FIRST, the
National Association of Manufacturers The National Association of Manufacturers (NAM) is an advocacy group headquartered in Washington, D.C., with additional offices across the United States. It is the nation's largest manufacturing industrial trade association, representing 14,000 s ...
, the
University of Rochester The University of Rochester (U of R, UR, or U of Rochester) is a private research university in Rochester, New York. The university grants undergraduate and graduate degrees, including doctoral and professional degrees. The University of ...
, the
MIT Corporation The Massachusetts Institute of Technology (MIT) is a private land-grant research university in Cambridge, Massachusetts. Established in 1861, MIT has played a key role in the development of modern technology and science, and is one of t ...
, the Rochester Business Alliance, and the RUMP Group. She remains a board director of the American Express Corporation,
Exxon Mobil Corporation ExxonMobil Corporation (commonly shortened to Exxon) is an American multinational oil and gas corporation headquartered in Irving, Texas. It is the largest direct descendant of John D. Rockefeller's Standard Oil, and was formed on November 30 ...
, Datto Inc., and
Nestlé Nestlé S.A. (; ; ) is a Switzerland, Swiss multinational food and drink processing conglomerate corporation headquartered in Vevey, Vaud, Switzerland. It is the largest publicly held food company in the world, measured by revenue and other me ...
. In July 2017, it was announced that she would join the board of the beverage company
Diageo Diageo plc () is a multinational alcoholic beverage company, with its headquarters in London, England. It operates from 132 sites around the world. It was the world's largest distiller before being overtaken by Kweichow Moutai of China in 201 ...
on April 2, 2018.
"Diageo announces appointment to its Board of Directors," Webwire, July 26, 2017
She joined
Teneo Teneo is a public relations and advisory company. The company was founded in June 2011 by Declan Kelly, Paul Keary, and Doug Band, and currently has more than 1,450 employees located in 40 offices. In 2019, Teneo sold a majority stake to C ...
as a senior advisor in June 2017.
"Ursula M. Burns joins Teneo as Senior Advisor," Teneo, June 28, 2017
Burns joined the
board of directors A board of directors (commonly referred simply as the board) is an executive committee that jointly supervises the activities of an organization, which can be either a for-profit or a nonprofit organization such as a business, nonprofit orga ...
of
Uber Uber Technologies, Inc. (Uber), based in San Francisco, provides mobility as a service, ride-hailing (allowing users to book a car and driver to transport them in a way similar to a taxi), food delivery ( Uber Eats and Postmates), pa ...
in late September 2017. In 2020, she was appointed to the board of directors of Waystar.


Veon

In July 2017, Burns was elected chairman of
VEON VEON Ltd. (formerly VimpelCom Ltd.) is a Dutch-domiciled multinational telecommunication services company. It predominantly operates services in the regions of Asia, Africa and Europe. It is the 13th largest mobile network operator in the worl ...
, the world's 11th largest telecoms service provider by subscribers,
"VEON names former Xerox CEO Ursula Burns as chairwoman,"
Reuters Reuters ( ) is a news agency owned by Thomson Reuters Corporation. It employs around 2,500 journalists and 600 photojournalists in about 200 locations worldwide. Reuters is one of the largest news agencies in the world. The agency was est ...
, Eric Auchard, July 24, 2017
by its board of directors. With the sudden departure of the CEO in March 2018, she was made executive chairwoman pending a selection process, and in December 2018, she was appointed as CEO. In February 2020, Kaan Terzioğlu and Sergi Herrero were appointed co-CEOs, succeeding Burns. In June 2020,
Gennady Gazin Gennady Gazin (Russian: Геннадий Газин; born 28 January 1965) is a businessman and philanthropist of Ukrainian-Jewish descent. Education Gazin has an MBA from Wharton School of the University of Pennsylvania, a master's degree in ele ...
succeeded Burns as chairman.


Diageo

Burns was announced to be joining Diageo board as a non executive director but Diageo announced on March 2018, that "Burns will not take up her appointment as Non-Executive Director on the Diageo Board" as she has been appointed as interim Executive Chairman of VEON


Community activities

Burns provides leadership counsel to community, educational and non-profit organizations including FIRST (
For Inspiration and Recognition of Science and Technology For Inspiration and Recognition of Science and Technology (''FIRST'') is an international youth organization that operates the ''FIRST'' Robotics Competition, ''FIRST'' LEGO League Challenge, ''FIRST'' LEGO League Explore, ''FIRST'' LEGO Leagu ...
),
National Academy Foundation NAF (formerly known as National Academy Foundation) is an industry-sponsored nonprofit with a national network of public-private partnerships that support career academies within traditional high schools. Each academy focuses on a theme that addre ...
,
MIT The Massachusetts Institute of Technology (MIT) is a private land-grant research university in Cambridge, Massachusetts. Established in 1861, MIT has played a key role in the development of modern technology and science, and is one of the m ...
, and the U.S. Olympic Committee, among others. She is a founding board director of Change the Equation, which focuses on improving the U.S.'s education system in science, technology, engineering and math (STEM). She served as vice chairwoman of the executive committee of
The Business Council The Business Council is an organization of business leaders headquartered in Washington, D.C.Press Release: The Dow Chemical Company
Dow Chairman and CEO Andrew Liveris Elected Chairman, The Business Council
''
Yahoo! Yahoo! (, styled yahoo''!'' in its logo) is an American web services provider. It is headquartered in Sunnyvale, California and operated by the namesake company Yahoo Inc., which is 90% owned by investment funds managed by Apollo Global Mana ...
'', October 19, 2012
She has delivered the commencement address at universities including
Rochester Institute of Technology Rochester Institute of Technology (RIT) is a private research university in the town of Henrietta in the Rochester, New York, metropolitan area. The university offers undergraduate and graduate degrees, including doctoral and professional ...
,
MIT The Massachusetts Institute of Technology (MIT) is a private land-grant research university in Cambridge, Massachusetts. Established in 1861, MIT has played a key role in the development of modern technology and science, and is one of the m ...
, the
University of Rochester The University of Rochester (U of R, UR, or U of Rochester) is a private research university in Rochester, New York. The university grants undergraduate and graduate degrees, including doctoral and professional degrees. The University of ...
,
Xavier University Xavier University ( ) is a private Jesuit university in Cincinnati and Evanston (Cincinnati), Ohio. It is the sixth-oldest Catholic and fourth-oldest Jesuit university in the United States. Xavier has an undergraduate enrollment of 4,860 stud ...
,
Howard University Howard University (Howard) is a Private university, private, University charter#Federal, federally chartered historically black research university in Washington, D.C. It is Carnegie Classification of Institutions of Higher Education, classifie ...
,
Williams College Williams College is a private liberal arts college in Williamstown, Massachusetts. It was established as a men's college in 1793 with funds from the estate of Ephraim Williams, a colonist from the Province of Massachusetts Bay who was kille ...
, and
Georgetown University Georgetown University is a private research university in the Georgetown neighborhood of Washington, D.C. Founded by Bishop John Carroll in 1789 as Georgetown College, the university has grown to comprise eleven undergraduate and graduate ...
. She has been listed multiple times by ''Forbes'' as one of the 100 most powerful women in the world. In 2015, she was listed as the 29th. In 2018 she was featured among "America's Top 50 Women In Tech". In 2016 hacked emails revealed she was on a list of potential candidates for vice president for
Hillary Clinton Hillary Diane Rodham Clinton ( Rodham; born October 26, 1947) is an American politician, diplomat, and former lawyer who served as the 67th United States Secretary of State for President Barack Obama from 2009 to 2013, as a United States sen ...
.


Personal life

Burns was married to Lloyd Bean until his death in 2019; he also worked at Xerox, and they lived in
Rochester, New York Rochester () is a City (New York), city in the U.S. state of New York (state), New York, the county seat, seat of Monroe County, New York, Monroe County, and the fourth-most populous in the state after New York City, Buffalo, New York, Buffalo, ...
. She has a daughter Melissa (born c. 1992) and a stepson Malcolm (born c. 1989) who attended MIT. Burns has been a major donor to
McQuaid Jesuit High School McQuaid Jesuit High School is an all-male, Catholic, Jesuit, college preparatory school run by the USA Northeast Jesuit province of the Society of Jesus in the metropolitan area of Rochester, New York. The school is named Named after Bernard J. ...
in New York.
"Major gifts make major difference," Catholic Courier, Mike Latona, August 4, 2014


Memoir

Burns published a memoir, ''Where You Are Is Not Who You Are: A Memoir'', in 2021.


See also

* List of International Fellows of the Royal Academy of Engineering


References


Further reading

* *


External links


"Ursula M. Burns"
Black Entrepreneur Profile Website
Ursula Burns
Video produced by '' Makers: Women Who Make America'' * , - , - {{DEFAULTSORT:Burns, Ursula M. 1958 births American people of Panamanian descent American technology chief executives Columbia School of Engineering and Applied Science alumni Directors of Xerox Living people People from the Lower East Side American chief executives of Fortune 500 companies African-American women engineers African-American engineers Xerox people American women business executives American women chief executives Directors of ExxonMobil Businesspeople from New York City Polytechnic Institute of New York University alumni 20th-century American businesspeople 20th-century American businesswomen 21st-century American businesspeople 21st-century American businesswomen American chairpersons of corporations American corporate directors Women corporate directors American mechanical engineers Engineers from New York (state) American women engineers Directors of Uber Fellows of the Royal Academy of Engineering Female Fellows of the Royal Academy of Engineering Columbia University alumni Boston Scientific people