Travel Centers of America
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TravelCenters of America LLC is the largest publicly traded full-service
truck stop A truck stop, known as a service station in the United Kingdom, and a travel center by major chains in the United States, is a commercial facility which provides refueling, rest ( parking), and often ready-made food and other services to motor ...
and travel center company in the United States. The company operates full service centers, convenience stores, and restaurants under the TravelCenters of America, TA, Petro Stopping Centers, TA Express, GOASIS and
Quaker Steak & Lube Quaker Steak & Lube is a casual dining restaurant chain based in Bloomsburg, Pennsylvania. It was founded in 1974, in Sharon, Pennsylvania. The original restaurant was built by George "Jig" Warren and Gary "Mo" Massaro's in an abandoned gas stati ...
brands.' TravelCenters of America is headquartered in
Westlake, Ohio Westlake is a city in Cuyahoga County, Ohio, United States. It is a suburb of Cleveland located 12 miles west of downtown Cleveland. The population was 34,228 at the 2020 census. Geography Westlake is located at (41.454439, −81.928657). Acco ...
, operates in 44
U.S. state In the United States, a state is a constituent political entity, of which there are 50. Bound together in a political union, each state holds governmental jurisdiction over a separate and defined geographic territory where it shares its sove ...
s and 1 Canadian province, and employs nearly 20,000 people, as of 2021.


Description and corporate affairs

TravelCenters of America (TA) is an operator of truck stops and travel centers in the United States, with approximately 270 full-service locations along the
Interstate Highway System The Dwight D. Eisenhower National System of Interstate and Defense Highways, commonly known as the Interstate Highway System, is a network of controlled-access highways that forms part of the National Highway System in the United States. T ...
in 44
U.S. state In the United States, a state is a constituent political entity, of which there are 50. Bound together in a political union, each state holds governmental jurisdiction over a separate and defined geographic territory where it shares its sove ...
s and in Canada, plus standalone restaurants in more than 10 states, as of 2018.''Convenience Store News'': * * The publicly traded
limited liability company A limited liability company (LLC for short) is the US-specific form of a private limited company. It is a business structure that can combine the pass-through taxation of a partnership or sole proprietorship with the limited liability of ...
is headquartered in
Westlake, Ohio Westlake is a city in Cuyahoga County, Ohio, United States. It is a suburb of Cleveland located 12 miles west of downtown Cleveland. The population was 34,228 at the 2020 census. Geography Westlake is located at (41.454439, −81.928657). Acco ...
and employs nearly 20,000 people. Divisions of TA include TA Restaurant Group and TA Truck Service. Brands include TravelCenters of America, TA, and Petro Stopping Centers; approximately 40 restaurants generally operate under the
Quaker Steak & Lube Quaker Steak & Lube is a casual dining restaurant chain based in Bloomsburg, Pennsylvania. It was founded in 1974, in Sharon, Pennsylvania. The original restaurant was built by George "Jig" Warren and Gary "Mo" Massaro's in an abandoned gas stati ...
brand. Together, these brands offer
diesel fuel Diesel fuel , also called diesel oil, is any liquid fuel specifically designed for use in a diesel engine, a type of internal combustion engine in which fuel ignition takes place without a spark as a result of compression of the inlet air and ...
and
gasoline Gasoline (; ) or petrol (; ) (see ) is a transparent, petroleum-derived flammable liquid that is used primarily as a fuel in most spark-ignited internal combustion engines (also known as petrol engines). It consists mostly of organi ...
, full service and
fast food restaurant A fast-food restaurant, also known as a quick-service restaurant (QSR) within the industry, is a specific type of restaurant that serves fast-food cuisine and has minimal table service. The food served in fast-food restaurants is typically ...
s, maintenance and repair service for trucks, and groceries and convenience goods, among other products and services. (TA) divested Quaker Steak & Lube in April 2021 to an undisclosed buyer for $5 million. Jon Pertchik became
chief executive officer A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especial ...
(CEO) in 2019. Barry Richards serves as
president President most commonly refers to: *President (corporate title) * President (education), a leader of a college or university * President (government title) President may also refer to: Automobiles * Nissan President, a 1966–2010 Japanese ...
, and in 2020, Peter J. Crage was named executive
vice president A vice president, also director in British English, is an officer in government or business who is below the president (chief executive officer) in rank. It can also refer to executive vice presidents, signifying that the vice president is on ...
(EVP), chief financial officer (CFO), and
treasurer A treasurer is the person responsible for running the treasury of an organization. The significant core functions of a corporate treasurer include cash and liquidity management, risk management, and corporate finance. Government The treasury ...
.


History

TravelCenters of America was established by Phil Saunders in 1972 as Truckstops of America. The company was among the first truck stop chains in the nation, and was purchased by
Ryder Ryder System, Inc., commonly known as Ryder, is an American transportation and logistics company. It is especially known for its fleet of commercial rental trucks. Ryder specializes in fleet management, supply chain management, and transp ...
later that year. Standard Oil of Ohio acquired the chain in 1984. After Standard Oil was purchased by BP, the multinational oil and gas company sold TA to
Clipper Group Clipper Group is an international shipping company, founded in 1991 by Torben Gülnar Jensen, after a split of Armada Shipping A/S, which was founded in 1972 together with Jørgen Dannesboe. Primary focus is on bulk, especially within the handys ...
in 1993. The chain merged with National Auto/Truckstops in 1997, resulting in the new name TravelCenters of America Inc. (TA). In the late 1990s, TA purchased seventeen Burns Bros. Travel Stops, then merged with over a dozen units of Travel Ports of America. By 2000, the company had 160 locations in 40 U.S. states, 12,500 employees, and annual sales of $1.5 billion. TA was acquired by Oak Hill Capital Partners in 2000. TA ranked #94 and #60 on ''
Forbes ''Forbes'' () is an American business magazine owned by Integrated Whale Media Investments and the Forbes family. Published eight times a year, it features articles on finance, industry, investing, and marketing topics. ''Forbes'' also r ...
'' list of the largest private companies in 2005 and 2006, respectively. In 2006, Hospitality Properties Trust (HPT) agreed to acquire the company for approximately $1.9 billion. The acquisition was completed in January 2007, and TA shares started being traded on the
American Stock Exchange NYSE American, formerly known as the American Stock Exchange (AMEX), and more recently as NYSE MKT, is an American stock exchange situated in New York City. AMEX was previously a mutual organization, owned by its members. Until 1953, it was know ...
on February 1. TA continued operating as a fully owned subsidiary of HPT, which continued to be TA's largest shareholder, as of mid 2015. In May 2007, TA acquired the operating businesses of the
El Paso El Paso (; "the pass") is a city in and the seat of El Paso County in the western corner of the U.S. state of Texas. The 2020 population of the city from the U.S. Census Bureau was 678,815, making it the 23rd-largest city in the U.S., the s ...
-based Petro Stopping Centers, and leased 40 Petro locations from HPT. RDG Capital Management encouraged TA to implement a $100 million share repurchase plan in 2015 to increase its stock price, in addition to leasing and selling more company-owned properties. TA elected to sign an approximately $400 million sale leaseback deal with HPT. In mid 2016, the company's board of directors rejected a
buyout In finance, a buyout is an investment transaction by which the ownership equity of a company, or a majority share of the stock of the company is acquired. The acquiror thereby "buys out" the present equity holders of the target company. A buyout ...
submitted by the private equity firm
Golden Gate Capital Golden Gate Capital is an American private equity firm based in San Francisco. The firm makes investments in a number of select industries, including technology, financial services, retail and industrial, through leveraged buyout transactions, as ...
in December 2015. The offer was for $14 per share, valuing TA at $540 million. TA filed a lawsuit against
Comdata Comdata is a payment processor and issuer of fleet fuel cards, corporate spend cards, paperless payroll cards ("paycards"), virtual payments, and trucking permits. History Comdata was founded in 1969 by Curtiss W. Harter Jr. It began in the truc ...
in November in response to the
payment processor A payment processor is a system that enables financial transactions, commonly employed by a merchant, to handle transactions with customers from various channels such as credit cards and debit cards or bank accounts. They are usually broken down ...
provider's allegations that TA breached agreements. The
Delaware Court of Chancery The Delaware Court of Chancery is a court of equity in the American state of Delaware. It is one of Delaware's three constitutional courts, along with the Supreme Court and Superior Court. Since 2018, the court consists of seven judges. The chie ...
ordered Comdata to abide by contract terms and reimburse TA for excess fees charged since February 2017, plus interest and
attorney's fee Attorney's fee is a chiefly United States term for compensation for legal services performed by an Lawyer, attorney (lawyer or law firm) for a client, in or out of court. It may be an hourly, flat-rate or contingent fee. Recent studies suggest that ...
s. The court's final ruling is pending, as of March 2018. During 2015–2017, TA remodeled 56 Minit Mart and 24 Petro or TA locations. The company has also focused on providing truckers with
electronic logging device An Electronic Logging Device (ELD or E-Log) is a piece of electronic hardware attached to a commercial motor vehicle engine to record driving hours. The driving hours of commercial drivers (truck and bus drivers) are typically regulated by a set of ...
s, following a mandate issued by the
Federal Motor Carrier Safety Administration The Federal Motor Carrier Safety Administration (FMCSA) is an agency in the United States Department of Transportation that regulates the trucking industry in the United States. The primary mission of the FMCSA is to reduce crashes, injuries and f ...
in 2015. TA ranked number 17 in ''CSP'' magazine's late 2017 list of the largest U.S. convenience store chains. The company was also recognized by the Women's Forum of New York for having a board with 40 percent female representation. In November 2017, president and CEO Thomas O'Brien announced his resignation effective December 31. The board promoted Barry Richards, then serving as EVP, to the president and
chief operating officer A chief operating officer or chief operations officer, also called a COO, is one of the highest-ranking executive positions in an organization, composing part of the " C-suite". The COO is usually the second-in-command at the firm, especially if ...
role, and named William Myers, who held the senior vice president and chief accounting officer position, to EVP, CFO and treasurer. Adam Portnoy replaced O'Brien as the board's managing director. Andrew Rebholz became CEO in early 2018, having previously served as EVP, CFO, and treasurer. TA sold its Minit Mart brand by the end of 2018. TA partnered with Wex in February 2018 to provide
fuel card A fuel card or fleet card is used as a payment card most commonly for gasoline, diesel, and other fuels at gas stations. Fleet cards can also be used to pay for vehicle maintenance and expenses at the discretion of the fleet owner or manager. Mo ...
services to all TA and Petro locations throughout the U.S. The company also confirmed sponsorship of the "truck service challenge" competition for the Monster Energy NASCAR Cup Series and NASCAR Xfinity Series. TA expanded its Westlake headquarters in March 2017 by purchasing a nearby building. In December 2019, Jon Pertchik was appointed as chief executive officer upon Andrew Rebholz resignation. TA fundraises for the St. Christopher Truckers Development and Relief Fund, which helps truck drivers who struggle financially as the result of health issues, annually since 2010. The company is the fund's largest contributor. The company has been included on the ''Fortune'' 500 list for ten years, and ranks #470, as of 2018.


Divisions


TA Restaurant Group

TA Restaurant Group, a division of TravelCenters of America LLC, had 43 national and regional restaurant brands and approximately 6,200 employees, as of April 2016. The division operates around 850 restaurants and food stores branded as Country Pride, Iron Skillet, and Quaker Steak & Lube, among others. TA completed its purchase of the Quaker Steak & Lube restaurant chain in April 2016. There are approximately 40 Quaker Steak & Lube restaurants in 12 states, as of 2021. Quaker Steak & Lube continues to focus on franchise development.


TA Truck Service

The TA Truck Service division offers truck maintenance and repair facilities nationwide. The TA Truck Service Commercial Tire Network was unveiled in November 2016, and includes around 1,000 truck service repair shops, approximately 3,000 truck service technicians, and around 2,000
roadside assistance Roadside assistance, also known as breakdown coverage, is a service that assists motorists, motorcyclists, or bicyclists whose vehicles have suffered a mechanical failure that either cannot be resolved by the motorist, or has prevented them from ...
and maintenance vehicles, as of September 2017. It is considered the nation's largest independent commercial tire dealer. In 2017, TA created the "TA Certified" label, and partnered with auction companies to certify used truck conditions before being sold. The TA Truck Service National Call Center and Emergency Road Side Assistance operations were relocated to a new facility in Westlake in September 2017. The facility houses other TA customer support staff.


References

{{DEFAULTSORT:Travelcenters Of America Automotive fuel retailers Companies based in Ohio American companies established in 1972 Retail companies established in 1972 Restaurants established in 1972 Companies listed on the Nasdaq Companies formerly listed on the New York Stock Exchange Convenience stores of the United States Cuyahoga County, Ohio Franchises Gas stations in the United States Truck stop chains 1984 mergers and acquisitions 1993 mergers and acquisitions 2000 mergers and acquisitions 2007 initial public offerings