Tom Peters
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Thomas J. Peters (born November 7, 1942) is an American writer on
business management Business administration, also known as business management, is the administration of a commercial enterprise. It includes all aspects of overseeing and supervising the business operations of an organization. From the point of view of managemen ...
practices, best known for ''
In Search of Excellence ''In Search of Excellence'' is a book written by Tom Peters and Robert H. Waterman Jr. First published in 1982, it sold three million copies in its first four years, and was the most widely held monograph in the United States from 1989 to 2006. Th ...
'' (co-authored with Robert H. Waterman Jr.)


Life and education

Peters was born in
Baltimore, Maryland Baltimore ( , locally: or ) is the most populous city in the U.S. state of Maryland, fourth most populous city in the Mid-Atlantic, and the 30th most populous city in the United States with a population of 585,708 in 2020. Baltimore wa ...
. He went to
Severn School Severn School was founded in 1914 by Roland M. Teel in Severna Park, Maryland, as a preparatory school for the United States Naval Academy. In 2013, Severn School merged with nearby Chesapeake Academy. Currently the school enrolls boys and girl ...
, a private, preparatory high school, graduating in 1960. Peters then attended
Cornell University Cornell University is a private statutory land-grant research university based in Ithaca, New York. It is a member of the Ivy League. Founded in 1865 by Ezra Cornell and Andrew Dickson White, Cornell was founded with the intention to tea ...
, receiving a
bachelor's degree A bachelor's degree (from Middle Latin ''baccalaureus'') or baccalaureate (from Modern Latin ''baccalaureatus'') is an undergraduate academic degree awarded by colleges and universities upon completion of a course of study lasting three to si ...
in
civil engineering Civil engineering is a professional engineering discipline that deals with the design, construction, and maintenance of the physical and naturally built environment, including public works such as roads, bridges, canals, dams, airports, sewa ...
in 1964, and a master's degree in 1966. He returned to academia in 1970 to study business at
Stanford Business School The Stanford Graduate School of Business (also known as Stanford GSB) is the graduate business school of Stanford University, a private research university in Stanford, California. For several years it has been the most selective business schoo ...
receiving an
MBA A Master of Business Administration (MBA; also Master's in Business Administration) is a postgraduate degree focused on business administration. The core courses in an MBA program cover various areas of business administration such as accounti ...
followed by a PhD in Organizational Behavior in 1977. The title of his dissertation was "Patterns of Winning and Losing: Effects on Approach and Avoidance by Friends and Enemies."
Karl Weick Karl Edward Weick (born October 31, 1936) is an American organizational theorist who introduced the concepts of "loose coupling", "mindfulness", and "sensemaking" into organizational studies. He is the Rensis Likert Distinguished University Profes ...
credited Peters' dissertation with giving him the idea for his 1984 article: "Small wins: Redefining the scale of social problems." While at Stanford, Peters was influenced by Jim G. March, Herbert Simon (both at Stanford), and Karl Weick (at the University of Michigan). Later, he noted that he was influenced by Douglas McGregor and
Einar Thorsrud Einar Thorsrud (30 April 1923 – 29 May 1985) was a Norwegian psychologist, researcher and professor at the Norwegian Institute of Technology in Trondheim and University of Oslo, who is known for his work in the field of organizational develop ...
. In 2004, he also received an honorary doctorate from the
State University of Management The State University of Management is a public university in Moscow, Russia. It was founded in 1919. Its rector is Ivan Vasilyevich Lobanov. There are more than 250 professors and 12 academics and members of the Russian Academy of Sciences workin ...
in Moscow.


Career

From 1966 to 1970, he served in the
United States Navy The United States Navy (USN) is the maritime service branch of the United States Armed Forces and one of the eight uniformed services of the United States. It is the largest and most powerful navy in the world, with the estimated tonnage ...
, making two deployments to
Vietnam Vietnam or Viet Nam ( vi, Việt Nam, ), officially the Socialist Republic of Vietnam,., group="n" is a country in Southeast Asia, at the eastern edge of mainland Southeast Asia, with an area of and population of 96 million, making ...
as a Navy
Seabee , colors = , mascot = Bumblebee , battles = Guadalcanal, Bougainville, Cape Gloucester, Los Negros, Guam, Peleliu, Tarawa, Kwajalein, Saipan, Tinian, Iwo Jima, Philippin ...
, then later working in
the Pentagon The Pentagon is the headquarters building of the United States Department of Defense. It was constructed on an accelerated schedule during World War II. As a symbol of the U.S. military, the phrase ''The Pentagon'' is often used as a metony ...
. From 1973 to 1974, he worked in the
White House The White House is the official residence and workplace of the president of the United States. It is located at 1600 Pennsylvania Avenue NW in Washington, D.C., and has been the residence of every U.S. president since John Adams in ...
as a senior drug-abuse advisor, during the
Nixon administration Richard Nixon's tenure as the 37th president of the United States began with his first inauguration on January 20, 1969, and ended when he resigned on August 9, 1974, in the face of almost certain impeachment because of the Watergate Scanda ...
. Peters has acknowledged the influence of military strategist Colonel John Boyd on his later writing. From 1974 to 1981, Peters worked as a
management consultant Management consulting is the practice of providing consulting services to organizations to improve their performance or in any way to assist in achieving organizational objectives. Organizations may draw upon the services of management consultants ...
at
McKinsey & Company McKinsey & Company is a global management consulting firm founded in 1926 by University of Chicago professor James O. McKinsey, that offers professional services to corporations, governments, and other organizations. McKinsey is the oldest and ...
, becoming a partner and Organization Effectiveness practice leader in 1979. In 1981, he left McKinsey to become an independent consultant. In 1990, Peters was referred to in a British Department of Trade and Industry (DTI) publication as one of the world's ''Quality Gurus''. In 1995, the ''New York Times'' referred to Peters as one of the top three business experts in the highest demand as a speaker along with
Daniel Burrus Daniel Burrus is an American technology futurist, business adviser, author, and public speaker in the areas of business strategy, global trends, and disruptive innovation. He has written on the topics of business transformation and technology- ...
and
Roger Blackwell Roger Blackwell, Ph.D., is an American marketing expert and public speaker. He was described in the '' New York Times'' as one of America's top speakers on business and marketing, along with Daniel Burrus and Tom Peters. He has served on the boar ...
. By 2000, Peters was noted for his ever-increasingly aggressive and sometimes "crackpot" demeanor while at the same time his target audiences had changed towards the considerably lower ranks of SMI management. In 2017, "Thinkers50" awarded Peters with its Lifetime Achievement Award for his paving the way for the "
thought leadership A thought leader has been described as an individual or firm recognized as an authority in a specific field and also as business jargon. Meanings Go-to expert From the perspective of a thought leader as the 'go-to expert', being a thought leader ...
" and
business book Business is the practice of making one's living or making money by producing or buying and selling products (such as goods and services). It is also "any activity or enterprise entered into for profit." Having a business name does not separat ...
industries.


''In Search of Excellence''

The publication of the popular business book ''In Search of Excellence'' in 1982 marked a turning point in Peters' career. Peters states that directly after graduating with a PhD from Stanford in 1977, and returning to McKinsey, the new managing director,
Ron Daniel Ron is a shortening of the name Ronald. Ron or RON may also refer to: Arts and media * Big Ron (''EastEnders''), a TV character * Ron (''King of Fighters''), a video game character *Ron Douglas, the protagonist in '' Lucky Stiff'' played by Joe ...
, handed him a "fascinating assignment." Motivated by the new ideas coming from Bruce Henderson's
Boston Consulting Group Boston Consulting Group, Inc. (BCG) is an American global management consulting firm founded in 1963 and headquartered in Boston, Massachusetts. It is one of the Big Three (or MBB, the world’s three largest management consulting firms by re ...
, Daniel noted that businesses often failed to effectively implement new strategies, so Peters "was asked to look at 'organization effectiveness' and 'implementation issues' in an inconsequential offshoot project nested in McKinsey's rather offbeat San Francisco office." ''In Search of Excellence'' became a bestseller, gaining exposure in the United States at a national level when a series of television specials based on the book and hosted by Peters appeared on PBS. The primary ideas espoused solving business problems with as little business-process overhead as possible, and empowering decision-makers at multiple levels of a company. The December 2001 issue of ''
Fast Company ''Fast Company'' is a monthly American business magazine published in print and online that focuses on technology, business, and design. It publishes six print issues per year. History ''Fast Company'' was launched in November 1995 by Alan Web ...
'' quoted Peters admitting that he and Waterman had falsified the underlying data for ''In Search of Excellence''. He is quoted as saying, " This is pretty small beer, but for what it's worth, okay, I confess: We faked the data. A lot of people suggested it at the time." He later insisted that this was untrue and that he was the victim of an "aggressive headline."


Later work

In 1987 Peters published ''Thriving on Chaos: Handbook for a Management Revolution''. In later books, Peters has encouraged
personal responsibility In philosophy, moral responsibility is the status of morally deserving praise, blame, reward, or punishment for an act or omission in accordance with one's moral obligations. Deciding what (if anything) counts as "morally obligatory" is a pri ...
in response to the " New Economy." More recent books are The Excellence Dividend, released in April 2018, and Excellence Now: Extreme Humanism, released in 2021. Peters currently lives in South Dartmouth, MA with his wife Susan Sargent, and continues to write and speak about personal and business
empowerment Empowerment is the degree of autonomy and self-determination in people and in communities. This enables them to represent their interests in a responsible and self-determined way, acting on their own authority. It is the process of becoming strong ...
and
problem-solving Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business an ...
methodologies. His namesake company "Tom Peters Company"http://tompeterscompany.com/ is based in
Essex Essex () is a Ceremonial counties of England, county in the East of England. One of the home counties, it borders Suffolk and Cambridgeshire to the north, the North Sea to the east, Hertfordshire to the west, Kent across the estuary of the Riv ...
, UK.


Works

* 1982 – ''
In Search of Excellence ''In Search of Excellence'' is a book written by Tom Peters and Robert H. Waterman Jr. First published in 1982, it sold three million copies in its first four years, and was the most widely held monograph in the United States from 1989 to 2006. Th ...
'' (co-written with
Robert H. Waterman, Jr. Robert H. Waterman Jr. (November 11, 1936 - January 2, 2022) was a non-fiction author and expert on business management practices. He was best known as the co-author, with Tom Peters, of ''In Search of Excellence''. Waterman later directed his own ...
) * 1985 – '' A Passion for Excellence'' (co-written with Nancy Austin) * 1987 – ''
Thriving on Chaos Thriving is a condition beyond mere survival, implying growth and positive development. Youth development The synthesis of existing lines of research has given a lens through which to view research, theory, and practice in the field of you ...
'' * 1992 – ''Liberation Management'' * 1994 – ''The Tom Peters Seminar: Crazy Times Call for Crazy Organizations'' * 1994 – ''The Pursuit of WOW!'' * 1997 – ''The Circle of Innovation: You Can't Shrink Your Way to Greatness'' * 1999 - ''The Reinventing Work Series 50List Books'' ** 1999 – ''The Brand You 50: Or: Fifty Ways to Transform Yourself from an "Employee" into a Brand That Shouts Distinction, Commitment, and Passion! (Reinventing Work Series)'' ** 1999 - ''The Project50: Fifty Ways to Transform Every "Task" into a Project That Matters! (Reinventing Work Series)'' ** 1999 - ''The Professional Service Firm50: Fifty Ways to Transform Your "Department" into a Professional Service Firm Whose Trademarks are Passion and Innovation! (Reinventing Work Series)'' * 2003 – ''Re-imagine! Business Excellence in a Disruptive Age'' * 2005 – ''Talent'' * 2005 – ''Leadership'' * 2005 – ''Design'' * 2005 – ''Trends'' (co-written with
Martha Barletta Martha (Hebrew language, Hebrew: מָרְתָא‎) is a Bible, biblical figure described in the Gospels of Gospel of Luke, Luke and Gospel of John, John. Together with her siblings Lazarus of Bethany, Lazarus and Mary of Bethany, she is describe ...
) * 2010 – ''The Little Big Things: 163 Ways to Pursue Excellence'' * 2018 - ''The Excellence Dividend: Meeting the Tech Tide with Work That Wows and Jobs That Last'' * 2021 - ''Excellence Now: Extreme Humanism''


References


Further reading


Speechtek biography
* ''Stewart Crainer: Corporate Man to Corporate Skunk: The Tom Peters Phenomenon, Oxford, 1997''
''Winfried W. Weber: Innovation durch Injunktion'', Goettingen, 2005
* ''Tom Peters: The Bestselling Prophet of the Management Revolution'' (part of a 4-book series of business biographies on Peters,
Bill Gates William Henry Gates III (born October 28, 1955) is an American business magnate and philanthropist. He is a co-founder of Microsoft, along with his late childhood friend Paul Allen. During his career at Microsoft, Gates held the positions ...
,
Peter Drucker Peter Ferdinand Drucker (; ; November 19, 1909 – November 11, 2005) was an Austrian-American management consultant, educator, and author, whose writings contributed to the philosophical and practical foundations of the modern business co ...
, and
Warren Buffett Warren Edward Buffett ( ; born August 30, 1930) is an American business magnate, investor, and philanthropist. He is currently the chairman and CEO of Berkshire Hathaway. He is one of the most successful investors in the world and has a net ...
)
The Brand Called You
FastCompany magazine, 1997.
Tom Peters Interview - The Excellence Dividend
Online Personals Watch, 2018.


External links


tompeters
– official site {{DEFAULTSORT:Peters, Tom 1942 births American business writers American management consultants Business speakers Cornell University College of Engineering alumni Living people McKinsey & Company people Writers from Baltimore People from Tinmouth, Vermont Stanford Graduate School of Business alumni Writers from Vermont