Terry Lundgren
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Terrence James Lundgren (born March 23, 1952) is an American business executive who retired on January 31, 2018, as executive chairman of
Macy's, Inc. Macy's, Inc. (originally Federated Department Stores, Inc.) is an American conglomerate holding company. Upon its establishment, Federated held ownership of the regional department store chains Abraham & Straus, Lazarus, Filene's, and Shillito' ...
the parent company of fashion retailers
Macy's Macy's (originally R. H. Macy & Co.) is an American chain of high-end department stores founded in 1858 by Rowland Hussey Macy. It became a division of the Cincinnati-based Federated Department Stores in 1994, through which it is affiliated wi ...
,
Bloomingdale's Bloomingdale's Inc. is an American luxury department store chain; it was founded in New York City by Joseph B. Bloomingdale, Joseph B. and Lyman G. Bloomingdale in 1861. A third brother, Emanuel Watson Bloomingdale, was also involved in the bus ...
and
Bluemercury Bluemercury is a chain of American beauty stores founded in 1999 by Marla Malcolm Beck and Barry Beck in Georgetown, Washington, D.C. The stores sell cosmetics, as well as in-store facials and spa treatments. In addition to selling products from o ...
. He had served for 14 years as chairman and chief executive officer of Macy's, Inc., becoming the company's executive chairman in 2017. He was named an executive in residence at
Columbia Business School Columbia Business School (CBS) is the business school of Columbia University, a Private university, private research university in New York City. Established in 1916, Columbia Business School is one of six Ivy League business schools and is one ...
in 2017.


Early life

Born in
Long Beach, California Long Beach is a city in Los Angeles County, California. It is the 42nd-most populous city in the United States, with a population of 466,742 as of 2020. A charter city, Long Beach is the seventh-most populous city in California. Incorporate ...
, Lundgren was one of six children. He was the only member of the six that went to college because of his parents' limited financial capacity. His parents stopped paying for his tuition, seeing Lundgren did not have good grades. In response, Lundgren "found a job at a local restaurant in Tucson, where he was responsible for cracking oysters and peeling shrimp." He was eventually "promoted to a waiter, then the head waiter, and then the head manager of the restaurant." Through his job, he was able to graduate from the
University of Arizona The University of Arizona (Arizona, U of A, UArizona, or UA) is a public land-grant research university in Tucson, Arizona. Founded in 1885 by the 13th Arizona Territorial Legislature, it was the first university in the Arizona Territory. T ...
.


Career

After graduating from the
University of Arizona The University of Arizona (Arizona, U of A, UArizona, or UA) is a public land-grant research university in Tucson, Arizona. Founded in 1885 by the 13th Arizona Territorial Legislature, it was the first university in the Arizona Territory. T ...
in 1974, he joined Federated Department Stores, Inc. (known as Macy's, Inc. since 2007) and rose quickly to lead the upscale specialty Bullocks Wilshire division in Los Angeles at age 35. He served as CEO of Neiman Marcus before returning to Federated in 1994. Through his career at Macy's, Lundgren is credited with being an innovator in merchandising, branding and localization. He was instrumental in developing the company's private brands of merchandise and led the 2005 merger of Federated and
May Department Stores Company The May Department Stores Company was an American department store holding company, formerly headquartered in downtown St. Louis, Missouri. It was founded in Leadville, Colorado, by David May in 1877, moving to St. Louis in 1905. After many ...
, creating one of the largest retailers in the world, with more than 800 U.S. stores and 2008 net sales of US$24.9 billion. The May Company acquisition allowed Macy's to become a truly nationwide retailing brand for the first time. Under Lundgren, Macy's implemented a successful "My Macy's", localization initiative in spring 2008 to tailor a portion of every store's assortment to local tastes and color. The company reported that of its top 15 best-performing geographic markets in the key holiday selling month of December 2008, 13 were My Macy's pilot districts. The My Macy's organizational model was then rolled out across the U.S. in 2009 and became a Harvard Business School case study for successful localization within a national retailing model. Lundgren also led Macy's significant investments in ecommerce and mobile shopping, which led it to become one of the largest online retailers in America. Under Lundgren, Macy's, Inc. acquired beauty retailer Bluemercury in 2015. Lundgren has been awarded numerous honors. In 2008, he received the Gold Medal Award from the National Retail Federation, considered the retailing industry's pre-eminent honor. In spring 2008, he was presented with
Carnegie Hall Carnegie Hall ( ) is a concert venue in Midtown Manhattan in New York City. It is at 881 Seventh Avenue (Manhattan), Seventh Avenue, occupying the east side of Seventh Avenue between West 56th Street (Manhattan), 56th and 57th Street (Manhatta ...
's third annual Medal of Excellence for outstanding philanthropic leadership in the arts. The gala held in Lundgren's honor raised $4.2 million for Carnegie Hall. Lundgren was named one of the Top 30 CEOs in the world by ''Barron's'' in 2015. He was Women's Wear Daily's "Newsmaker of the Year" in 2014 and is the recipient of the Deming Cup by Columbia Business School for distinction in leading continuous improvement. Lundgren is very active in the community; he is a trustee of Carnegie Hall and served as commissioner on Women's Economic Development by appointment of the mayor of New York. Also, at the request of NYC Mayor Michael R. Bloomberg he served as one of the industry chairs o
Fashion.NYC.2020
which looked at the future of NYC's fashion industry and made recommendations for actionable steps the NYC government could take to promote NYC's fashion industry He has been presented with numerous business recognition awards and has served as dinner chairman or as honoree for numerous retail industry organizations and charities, including Carnegie Hall, MoMA, BRAG, the Fresh Air Fund, American Jewish Council, Breast Cancer Awareness, NOW Legal Defense, Parsons School, Fashion Institute of Technology and the Ovarian Cancer Society. Lundgren is a former board member of The New York City Partnership and
United Way United Way is an international network of over 1,800 local nonprofit fundraising affiliates. United Way was the largest nonprofit organization in the United States by donations from the public, prior to 2016. United Way organizations raise funds ...
of New York City, in addition to participating in numerous other charitable and civic efforts. He served for two terms as chairman of the National Minority Supplier Development Council, and was co-chair of the American Heart Association's CEO Roundtable. Lundgren currently serves on the board of directors of the Procter & Gamble Company and previously was a board member of Kraft Foods Inc. He formerly chaired the Economic Club of New York and served on the board of the Federal Reserve Bank of New York. He also served twice (from 2010 to 2013 and again from 2017 to 2018) as chairman of the National Retail Federation, the retail industry's primary trade association.


Personal life

Lundgren was married to Nancy Cross until their divorce; he has two daughters from this marriage. Lundgren married Tina Stephan in 2005. Lundgren is also the namesake of the Terry J. Lundgren Center for Retailing at the
University of Arizona The University of Arizona (Arizona, U of A, UArizona, or UA) is a public land-grant research university in Tucson, Arizona. Founded in 1885 by the 13th Arizona Territorial Legislature, it was the first university in the Arizona Territory. T ...
, where he is also an
alumnus Alumni (singular: alumnus (masculine) or alumna (feminine)) are former students of a school, college, or university who have either attended or graduated in some fashion from the institution. The feminine plural alumnae is sometimes used for grou ...
, having graduated in 1974 with a bachelor's degree. In 2000, Lundgren was awarded an honorary doctorate and delivered the university's commencement address.


Professional history

*
Federated Department Stores Macy's, Inc. (originally Federated Department Stores, Inc.) is an American conglomerate holding company. Upon its establishment, Federated held ownership of the regional department store chains Abraham & Straus, Lazarus, Filene's, and Shillito ...
: Bullock's division, 1975–1987 * Bullocks Wilshire: 1987–1988, president *
Neiman Marcus Neiman Marcus Group, Inc. is an American integrated luxury retailer headquartered in Dallas, Texas, which owns Neiman Marcus, Bergdorf Goodman, Horchow, and Last Call. Since September 2021, NMG has been owned by a group of investment compani ...
: 1988–1994, EVP, then chairman/
CEO A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especially ...
* Federated Merchandising Group: 1994–1997, chairman/CEO * Macy's, Inc. (called Federated Department Stores, Inc. prior to June 1, 2007): : 1997–2003 President and chief merchandising officer : 2003–2004 President and chief executive officer : 2004–2014 Chairman, president and CEO : 2014–2017 Chairman and CEO : 2017–2018 Executive chairman (retired January 31, 2018)


References


External links


Biography on macysinc.com
{{DEFAULTSORT:Lundgren, Terry J. 1952 births Living people American chairpersons of corporations American retail chief executives University of Arizona alumni American chief executives of fashion industry companies Businesspeople from Long Beach, California