Tanzania Telecommunications Company Limited
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Tanzania Telecommunications Corporation, formerly Tanzania Telecommunications Company Limited (TTCL), is the oldest and largest
fixed line A landline (land line, land-line, main line, home phone, fixed-line, and wireline) is a telephone connection that uses metal wires or optical fiber telephone line for transmission, as distinguished from a mobile cellular network, which uses ...
telecommunications company A telephone company, also known as a telco, telephone service provider, or telecommunications operator, is a kind of communications service provider (CSP), more precisely a telecommunications service provider (TSP), that provides telecommunicat ...
in Tanzania. The company comes forth from the former Tanzania Posts and Telecommunications Corporation in 1993. TTCL was wholly owned by the
Government of Tanzania The politics of Tanzania takes place in a framework of a unitary presidential democratic republic, whereby the President of Tanzania is both head of state and head of government, and of a multi-party system. Executive power is exercised by the ...
until the partial
privatisation Privatization (also privatisation in British English) can mean several different things, most commonly referring to moving something from the public sector into the private sector. It is also sometimes used as a synonym for deregulation when ...
of the company on 23 February 2001. TTCL is governed by
statute A statute is a formal written enactment of a legislative authority that governs the legal entities of a city, state, or country by way of consent. Typically, statutes command or prohibit something, or declare policy. Statutes are rules made by ...
—the
Tanzania Tanzania (; ), officially the United Republic of Tanzania ( sw, Jamhuri ya Muungano wa Tanzania), is a country in East Africa within the African Great Lakes region. It borders Uganda to the north; Kenya to the northeast; Comoro Islands ...
Telecommunications Telecommunication is the transmission of information by various types of technologies over wire, radio, optical, or other electromagnetic systems. It has its origin in the desire of humans for communication over a distance greater than that ...
Act of 1993. The company is licensee for fixed basic telephone services in Tanzania
mainland Mainland is defined as "relating to or forming the main part of a country or continent, not including the islands around it egardless of status under territorial jurisdiction by an entity" The term is often politically, economically and/or dem ...
and
Zanzibar Zanzibar (; ; ) is an insular semi-autonomous province which united with Tanganyika in 1964 to form the United Republic of Tanzania. It is an archipelago in the Indian Ocean, off the coast of the mainland, and consists of many small islan ...
and hence it owns and operates the
public switched telephone network The public switched telephone network (PSTN) provides infrastructure and services for public telecommunication. The PSTN is the aggregate of the world's circuit-switched telephone networks that are operated by national, regional, or local telep ...
in mainland Tanzania and on
Zanzibar Zanzibar (; ; ) is an insular semi-autonomous province which united with Tanganyika in 1964 to form the United Republic of Tanzania. It is an archipelago in the Indian Ocean, off the coast of the mainland, and consists of many small islan ...
. Before the coming of mobile operators in late 1994, the company was enjoying monopoly on Tanzania Mainland and a
duopoly A duopoly (from Greek δύο, ''duo'' "two" and πωλεῖν, ''polein'' "to sell") is a type of oligopoly where two firms have dominant or exclusive control over a market. It is the most commonly studied form of oligopoly due to its simplicit ...
on
Tanzania Tanzania (; ), officially the United Republic of Tanzania ( sw, Jamhuri ya Muungano wa Tanzania), is a country in East Africa within the African Great Lakes region. It borders Uganda to the north; Kenya to the northeast; Comoro Islands ...
Zanzibar Zanzibar (; ; ) is an insular semi-autonomous province which united with Tanganyika in 1964 to form the United Republic of Tanzania. It is an archipelago in the Indian Ocean, off the coast of the mainland, and consists of many small islan ...
, where Zanzibar Telecoms Limited (Zantel) was the second licensed fixed basic telephony operator. The company has been in several joint managements due to its financial instability in the past and has gone through several restructuring phases. It has been working with Huawei Technologies Co. Ltd as the infrastructure
vendor In a supply chain, a vendor, supplier, provider or a seller, is an enterprise that contributes goods or services. Generally, a supply chain vendor manufactures inventory/stock items and sells them to the next link in the chain. Today, these terms ...
of the company and
Ericsson (lit. "Telephone Stock Company of LM Ericsson"), commonly known as Ericsson, is a Swedish multinational networking and telecommunications company headquartered in Stockholm. The company sells infrastructure, software, and services in inform ...
as a long-term strategic supplier of the company.


History


Early history

TTCL traces its roots to the East African
telecommunications Telecommunication is the transmission of information by various types of technologies over wire, radio, optical, or other electromagnetic systems. It has its origin in the desire of humans for communication over a distance greater than that ...
provider. In 1933, the former East African Post and Telegraph Company covered Postal, Telegraph and Telephone services in the three East African nations of
Tanganyika Tanganyika may refer to: Places * Tanganyika Territory (1916–1961), a former British territory which preceded the sovereign state * Tanganyika (1961–1964), a sovereign state, comprising the mainland part of present-day Tanzania * Tanzania Main ...
,
Kenya ) , national_anthem = " Ee Mungu Nguvu Yetu"() , image_map = , map_caption = , image_map2 = , capital = Nairobi , coordinates = , largest_city = Nairobi , ...
and
Uganda }), is a landlocked country in East Africa. The country is bordered to the east by Kenya, to the north by South Sudan, to the west by the Democratic Republic of the Congo, to the south-west by Rwanda, and to the south by Tanzania. The ...
. In 1951 the British government replaced the East African Post and Telegraph Company and enacted the East African Posts and Telecommunication Act in 1951 to charter the East African Posts and Telecommunications Administration. In 1967, post independence of the three nations, the
East African Community The East African Community (EAC) is an intergovernmental organisation composed of seven countries in the Great Lakes region of East Africa: the Democratic Republic of the Congo, the United Republic of Tanzania, the Republics of Kenya, Buru ...
(EAC) was founded and replaced the East African Common Service Organization. In the aftermath, the East African Post and Telecommunications Corporation (EAP&TC) was established and replaced the East African Posts and Telecommunications Administration. However, ten years later, the breaking up of
EAC EAC may refer to: Education * Eastern Arizona College, in Thatcher, Arizona, United States * Emilio Aguinaldo College, in Manila, Philippines Government and politics * East African Community, a trade bloc * East Asian Community, a proposed tr ...
in 1977 forced
EAC EAC may refer to: Education * Eastern Arizona College, in Thatcher, Arizona, United States * Emilio Aguinaldo College, in Manila, Philippines Government and politics * East African Community, a trade bloc * East Asian Community, a proposed tr ...
member countries to re-establish their own national Postal, Telegraph and Telephone businesses. Therefore, in 1978 in Tanzania a parastatal was established under the name Tanzania Posts and Telecommunications Corporation (TPTC). In 1993 when the government of Tanzania heavily restructured parastatals, the Telecommunication sector was liberalised. This saw the splitting up of the TPTC; the TPTC split into three separate entities, namely the Tanzania Posts Corporation, the Tanzania Telecommunications Company Limited (TTCL), and the Tanzania Communication Commission (TCC).


Partial privatisation

With increased domestic competition and poor management the government decided to privatise the company. The partial
privatisation Privatization (also privatisation in British English) can mean several different things, most commonly referring to moving something from the public sector into the private sector. It is also sometimes used as a synonym for deregulation when ...
of TTCL began on 23 February 2001, with
Celtel International Celtel was a telecommunications company that operated in several African countries. It was founded by Sudanese-born Mo Ibrahim. History Originally known as "MSI Cellular Investments", the company began operating in 1998. In January 2004, th ...
(previously known as MSI Cellular) headquartered in
Amsterdam Amsterdam ( , , , lit. ''The Dam on the River Amstel'') is the capital and most populous city of the Netherlands, with The Hague being the seat of government. It has a population of 907,976 within the city proper, 1,558,755 in the urban ar ...
,
Netherlands ) , anthem = ( en, "William of Nassau") , image_map = , map_caption = , subdivision_type = Sovereign state , subdivision_name = Kingdom of the Netherlands , established_title = Before independence , established_date = Spanish Netherl ...
, together with the German firm
Detecon Detecon International GmbH is a German company specializing in management and technology consulting and operating at the international level. Its headquarters are in Cologne, and it is a subsidiary of T-Systems International GmbH. History ' ...
, obtained 35%
shares In financial markets, a share is a unit of equity ownership in the capital stock of a corporation, and can refer to units of mutual funds, limited partnerships, and real estate investment trusts. Share capital refers to all of the shares of ...
from the
Government of Tanzania The politics of Tanzania takes place in a framework of a unitary presidential democratic republic, whereby the President of Tanzania is both head of state and head of government, and of a multi-party system. Executive power is exercised by the ...
. The consortium took over Board and Management control of TTCL, and 23 February 2001 onward, had a veto over major Board of directors decisions, right to appoint the
senior management Senior management, executive management, upper management, or a management is generally individuals at the highest level of management of an organization who have the day-to-day tasks of managing that organization—sometimes a company or a corpor ...
, to set the annual
business plan A business plan is a formal written document containing the goals of a business, the methods for attaining those goals, and the time-frame for the achievement of the goals. It also describes the nature of the business, background information on ...
and to control all
capital expenditure Capital expenditure or capital expense (capex or CAPEX) is the money an organization or corporate entity spends to buy, maintain, or improve its fixed assets, such as buildings, vehicles, equipment, or land. It is considered a capital expenditure ...
decisions. The Regulatory Design Problem Revisited: Tanzania’s Pioneering Position in Africa In August 2005, TTCL pulled out from joint management and the
Government of Tanzania The politics of Tanzania takes place in a framework of a unitary presidential democratic republic, whereby the President of Tanzania is both head of state and head of government, and of a multi-party system. Executive power is exercised by the ...
and
Celtel International Celtel was a telecommunications company that operated in several African countries. It was founded by Sudanese-born Mo Ibrahim. History Originally known as "MSI Cellular Investments", the company began operating in 1998. In January 2004, th ...
signed an agreement whereby the shareholders agreed to the restructuring of the two companies and thereafter the TTCL and the
Celtel Celtel was a telecommunications company that operated in several African countries. It was founded by Sudanese-born Mo Ibrahim. History Originally known as "MSI Cellular Investments", the company began operating in 1998. In January 2004, the ...
became legally, financially and operationally totally separate companies.


SaskTel

In 2006, TTCL faced a number of financial and operating issues that threaten the long term viability of the company. In February 2007, shareholders awarded a Canadian firm,
SaskTel Saskatchewan Telecommunications Holding Corporation, operating as SaskTel, is a Canadian crown-owned telecommunications firm based in the province of Saskatchewan. Owned by the provincial government, it provides wireline and wireless communicat ...
, a three-year executive management contract to lead a technology, financial, operational and cultural transformation of TTCL. The contract required the new senior management team to improve the long term competitive position of TTCL and grow its customer and revenue sources. SaskTel International assume leadership of TTCL in July 2007. However, a disagreement between SaskTel and the majority shareholder on the long term capital funding plan of TTCL, negotiated by SaskTel to support the growth plan, resulted in SaskTel submitted a 45-day notice of termination on 12 July 2009, effectively ending the management contract. While the TTCL Board of Directors approved the financing plan, the majority shareholders refused to support the plan resulting in the SaskTel senior management team officially leaving the organization in September 2009. .


Transfer of shares

In September 2013 Celtel's Parent Company MTC Group was acquired by Zain International BV of Kuwait. Along with the celtel brand, Zain also acquired the 35% share in TTCL. From the 2005 agreement Celtel and TTCL were considered separate legal entities and therefore, Zain had no direct control over the companies operations. Similarly on 8 June 2010,
Bharti Airtel Bharti Airtel Limited, commonly known as (d/b/a) Airtel, is an Indian multinational telecommunications services company based in New Delhi. It operates in 18 countries across South Asia and Africa, as well as the Channel Islands. Currently, ...
struck a deal to purchase of mobile operations in 15 African countries from Zain and inherited the stake.


Nationalization

In February 2016,
Bharti Airtel Bharti Airtel Limited, commonly known as (d/b/a) Airtel, is an Indian multinational telecommunications services company based in New Delhi. It operates in 18 countries across South Asia and Africa, as well as the Channel Islands. Currently, ...
owner of 35 percent stake in the state telecom company agreed to sell its shares back to the government for TSh 14 billion. The dispute between the company and the government lasted for three years as the company demanded more money in compensation. However, the sale was concluded on 23 June 2016 and the company returned to being entirely state owned.


Corporate affairs


Ownership

Currently the company is wholly owned by the Government. In 2001 the government of Tanzania sold 35% stake in the company and in 2016 to protect the firm, repurchased the stock to regain 100 percent ownership. The last partners of the company were
Bharti Airtel Bharti Airtel Limited, commonly known as (d/b/a) Airtel, is an Indian multinational telecommunications services company based in New Delhi. It operates in 18 countries across South Asia and Africa, as well as the Channel Islands. Currently, ...
of
India India, officially the Republic of India (Hindi: ), is a country in South Asia. It is the List of countries and dependencies by area, seventh-largest country by area, the List of countries and dependencies by population, second-most populous ...
.


Business trends

As of March 2016 TTCL has the smallest subscriber base than the top six mobile phone operators in the country. TTCL maintains a total subscriber base of 305,000 of which 45 percent have fixed phone lines. In the fixed line market, TTCL almost has a monopoly and handles over 99 percent of the subscribers.


Headquarters

The company has its headquarters and
customer care Customer service is the assistance and advice provided by a company to those people who buy or use its products or services. Each industry requires different levels of customer service, but in the end, the idea of a well-performed service is that ...
allocated in the Extelecom's Building in Samora Avenue, east of Kisutu, south east of
Dar es Salaam Dar es Salaam (; from ar, دَار السَّلَام, Dâr es-Selâm, lit=Abode of Peace) or commonly known as Dar, is the largest city and financial hub of Tanzania. It is also the capital of Dar es Salaam Region. With a population of over s ...
, east
Tanzania Tanzania (; ), officially the United Republic of Tanzania ( sw, Jamhuri ya Muungano wa Tanzania), is a country in East Africa within the African Great Lakes region. It borders Uganda to the north; Kenya to the northeast; Comoro Islands ...
. Tanzania Telecommunications Company Limited also manages and operates offices and engineering departments in all regions and major towns in the country.


See also

# Vodacom Tanzania # Celtel Tanzania # MIC Tanzania Limited (tiGO) #
Vodacom Vodacom Group Limited is a South-Western African mobile communications company, providing voice, messaging, data and converged services to over 55 million customers. From its roots in South Africa, Vodacom has grown its operations to include ...
# 3G Technology # Celtel International #
Celtel Africa Challenge ''Africa Challenge'' is a televised academic competition for students of African universities. It has previously been sponsored by Zain Telecommunications and was known as ''Zain Africa Challenge''. Prior to the acquisition of MTC, Celtel's pare ...
# Eastern Africa Submarine Cable System # List of mobile network operators in Tanzania


References


External links


Tanzania Agrees To Buy Back Bharti Airtel's Stake In State Telecom
{{authority control Telecommunications companies of Tanzania Government-owned companies of Tanzania Economy of Dar es Salaam Telecommunications companies established in 1993 1993 establishments in Tanzania Tanzanian brands Mobile phone companies of Tanzania