Swiftype is a search and

index Index (or its plural form indices) may refer to: Arts, entertainment, and media Fictional entities * Index (''A Certain Magical Index''), a character in the light novel series ''A Certain Magical Index'' * The Index, an item on a Halo megastru ...

company based in

San Francisco, California San Francisco (; Spanish for " Saint Francis"), officially the City and County of San Francisco, is the commercial, financial, and cultural center of Northern California. The city proper is the fourth most populous in California and 17t ...

, that provides search software for organizations, websites, and computer programs. Notable customers include

AT&T AT&T Inc. is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the world's largest telecommunications company by revenue and the third largest provider of mobile ...

Dr. Pepper Dr Pepper is a carbonated soft drink. It was created in the 1880s by pharmacist Charles Alderton in Waco, Texas, and first served around 1885. Dr Pepper was first nationally marketed in the United States in 1904. It is now also sold in Europ ...

Hubspot HubSpot is an American developer and marketer of software products for inbound marketing, sales, and customer service. HubSpot was founded by Brian Halligan and Dharmesh Shah in 2006. Its products and services aim to provide tools for customer ...

and

TechCrunch TechCrunch is an American online newspaper An online newspaper (or electronic news or electronic news publication) is the online version of a newspaper, either as a stand-alone publication or as the online version of a printed periodical. Goi ...

History

Swiftype was founded in 2012 by Matt Riley and Quin Hoxie. The company participated in

Y Combinator Y Combinator (YC) is an American technology startup accelerator launched in March 2005. It has been used to launch more than 3,000 companies, including Airbnb, Coinbase, Cruise, DoorDash, Dropbox, Instacart, Quora, PagerDuty, Reddit, St ...

’s incubator program and received investment from a number of prominent sources. Their site search uses semantic understanding of queries to differentiate the meaning of words based on their use. In September 2013, Swiftype obtained

Series A A series A round (also known as series A financing or series A investment) is the name typically given to a company's first significant round of venture capital financing. The name refers to the class of preferred stock sold to investors in exc ...

funding from

New Enterprise Associates New Enterprise Associates (NEA) is an American-based venture capital firm. NEA focuses investment stages ranging from seed stage through growth stage across an array of industry sectors. With ~$25 billion in committed capital, NEA is one of the w ...

(NEA). In March 2015, Swiftype raised an additional $13 million in Series B funding led by NEA for a total of $20 million in funding. They used some of these funds to expand into areas outside of site search, especially for knowledge bases, customer support and e-commerce. Swiftype's site search can be used for

faceted search Faceted search is a technique that involves augmenting traditional search techniques with a faceted navigation system, allowing users to narrow down search results by applying multiple filters based on faceted classification of the items. It is so ...

full text search In text retrieval, full-text search refers to techniques for searching a single computer-stored document or a collection in a full-text database. Full-text search is distinguished from searches based on metadata or on parts of the original texts ...

real-time search The real-time web is a network web using technologies and practices that enable users to receive information as soon as it is published by its authors, rather than requiring that they or their software check a source periodically for updates. Di ...

, and

concept search A concept search (or conceptual search) is an automated information retrieval method that is used to search electronically stored unstructured data, unstructured text (for example, digital archives, email, scientific literature, etc.) for informatio ...

queries. The company's plans offer on-demand and live recrawls and indexing of websites. Other features include drag and drop result customization, real-time analytics and adjustable weights. In an effort to further grow outside of site search, Swiftype introduced an enterprise search service in February 2017. It aimed to help organizations find their data across different services like G Suite,

Office 365 Microsoft 365 is a product family of productivity software, collaboration and cloud-based services owned by Microsoft. It encompasses online services such as Outlook.com, OneDrive, Microsoft Teams, programs formerly marketed under the name ...

Dropbox Dropbox is a file hosting service operated by the American company Dropbox, Inc., headquartered in San Francisco, California, U.S. that offers cloud storage, file synchronization, personal cloud, and client software. Dropbox was founded in 2007 ...

, Zendesk and more. It also offers an API for searching custom data sources. Swiftype also introduced an

artificial intelligence Artificial intelligence (AI) is intelligence—perceiving, synthesizing, and inferring information—demonstrated by machines, as opposed to intelligence displayed by animals and humans. Example tasks in which this is done include speech ...

that interprets the queries and builds an "enterprise knowledge graph" from the data it accesses. Swiftype was acquired by

Elastic Elastic is a word often used to describe or identify certain types of elastomer, elastic used in garments or stretchable fabrics. Elastic may also refer to: Alternative name * Rubber band, ring-shaped band of rubber used to hold objects togethe ...

in November 2017. Elastic powers

Elasticsearch Elasticsearch is a search engine based on the Lucene library. It provides a distributed, multitenant-capable full-text search engine with an HTTP web interface and schema-free JSON documents. Elasticsearch is developed in Java and is dual ...

, a tool Swiftype had previously used to index and store their search content. While the acquisition didn't provide any drastic changes, they did set a new introductory price and work to incorporate some of Elastic's search features into their Enterprise Search. In May 2018, Swiftype introduced Elastic App Search Service, a new search product for developers."App Search is Now Generally Available"
''

'', 16 May 2018.

References

External links

* {{Official website, https://www.swiftype.com Search engine software American companies established in 2012 Companies based in San Francisco Internet search engines Software companies based in California Y Combinator companies Semantic Web Online companies of the United States Software companies of the United States

History

See also

References

External links